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Holiday Inn Express Puebla by IHG

3.5 star property
3.5-star hotel near Zócalo de Puebla

Choose dates to view prices

Photo gallery for Holiday Inn Express Puebla by IHG

Exterior
Exterior
View from room
Outdoor banquet area
Indoor pool

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Pool
  • Gym
  • Room service
  • Laundry
  • Housekeeping

Explore the area

Map
Blvd. Hermanos Serdan 45, Colonia Amor, Puebla, PUE, 72140
  • Angelopolis Commercial Center
    ‪4 min drive‬
  • Zócalo de Puebla
    ‪5 min drive‬
  • Puebla Cathedral
    ‪5 min drive‬
  • Puebla, Puebla (PBC-Hermanos Serdan Intl.)
    ‪25 min drive‬

Room options

View all photos for Suite, 1 King Bed

View from room

Suite, 1 King Bed

  • 20 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Room

1 bedroom, in-room safe, desk, blackout drapes

Standard Room

  • 20 sq m
  • Sleeps 2
  • 1 Double Bed OR 1 King Bed

View all photos for Standard Room, 2 Queen Beds

1 bedroom, in-room safe, desk, blackout drapes

Standard Room, 2 Queen Beds

  • 18 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed

1 bedroom, in-room safe, desk, blackout drapes

Standard Room, 1 King Bed

  • 18 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Accessible

1 bedroom, in-room safe, desk, blackout drapes

Standard Room, 1 King Bed, Accessible

  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 1 King Bed (Walk-In Shower)

View from room

Suite, 1 King Bed (Walk-In Shower)

  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 King Bed (Bath and Walk-In Shower)

1 bedroom, in-room safe, desk, blackout drapes

Suite, 1 King Bed (Bath and Walk-In Shower)

  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, City View

1 bedroom, in-room safe, desk, blackout drapes

Standard Room, 2 Queen Beds, City View

  • 18 sq m
  • City view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, City View

1 bedroom, in-room safe, desk, blackout drapes

Standard Room, 1 King Bed, City View

  • 18 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

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About the area

Puebla

In Puebla .Within 3 miles (5 km) of this Puebla hotel, you'll find Zócalo de Puebla and Puebla Cathedral. Puebla Convention Center and Angelopolis Commercial Center are also within 3 miles (5 km).

What's nearby

  • Angelopolis Commercial Center - 4 min drive - 3.4 km
  • Zócalo de Puebla - 5 min drive - 3.4 km
  • Puebla Cathedral - 5 min drive - 3.4 km
  • Puebla Convention Center - 7 min drive - 5.6 km
  • Cuauhtemoc Stadium - 7 min drive - 7.5 km

Getting around

  • Puebla–Cholula Tourist Train Terminal - 6 min drive
  • Puebla Intl. Airport (PBC) - 33 min drive

Restaurants

  • ‪Carl’s Jr. - ‬2 min walk
  • ‪La Cocina de los Angeles - ‬4 min walk
  • ‪Café Colibrí - ‬5 min walk
  • ‪Little Caesars Pizza - ‬8 min walk
  • ‪El Gran Takazo - ‬5 min walk

About this property

Holiday Inn Express Puebla by IHG

3.5-star hotel near Zócalo de Puebla
Holiday Inn Express Puebla by IHG offers its guests an indoor pool and a 24-hour fitness center. A computer station is on site and WiFi is free in public spaces. Business amenities include a 24-hour business center and 17 meeting rooms. Free breakfast is available daily. A terrace, a vending machine, and multilingual staff are also featured at the business-friendly Holiday Inn Express Puebla by IHG. Free self parking is available.

This 3.5-star Puebla hotel is smoke free.

  • 1 building
  • 189 guestrooms or units
  • 7 levels
  • 192 sq m of conference space
  • Breakfast available (free)
  • Business center (24 hours)
  • Conference space
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Convenience store
  • Terrace
  • Newspapers in lobby (free)
  • Television in lobby
  • ATM
  • Elevator
  • No smoking on site
Holiday Inn Express Puebla by IHG offers 189 accommodations with laptop-compatible safes and coffee/tea makers. 49-inch Smart televisions come with satellite channels. Bathrooms include showers, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

Languages

English, Spanish

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Suite, 1 King Bed, Terrace, City View | View from room

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  • Pool
  • Pet-friendly
  • Parking included
  • Free WiFi
4.7 out of 5, Exceptional, 1,074 reviews
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CA $82 total
includes taxes & fees
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Property amenities

Family friendly

  • Grocery/convenience store
  • Indoor pool
  • Laundry facilities
  • Soundproofed rooms

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free self-serve breakfast available 6:00 AM to 10:00 AM on weekdays and 7:00 AM to 11:00 AM on weekends

Things to do

  • 24-hour gym
  • Indoor pool
  • TV in common areas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 2 accessible parking spaces
  • Braille/raised signage
  • Elevator (31 inch wide door)
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible pool
  • Wheelchair-accessible restaurant

Room amenities

Entertainment

  • 49-inch smart TV with satellite channels

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle

More

  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Free local calls
  • Iron/ironing board
  • Laptop-compatible safe
  • LED lighting
  • Phone
  • Recycling
  • Soundproofed rooms
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 1 PM

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Cribs (infant beds) are not available.

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
This property uses eco-friendly cleaning products
Safety features at this property include a smoke detector
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Diners Club, and Carte Blanche. Cash is not accepted. This property uses eco-friendly cleaning products. For guests' safety, the property includes a smoke detector in each accommodation. Cashless payment methods are available for all transactions. This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG).

We should mention

  • Pool access available from 9:00 AM to 9:00 PM.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Holiday Inn Express Hotel Puebla
Holiday Inn Express Puebla
Holiday Inn Express Puebla Hotel Puebla
Holiday Inn Puebla
Puebla Holiday Inn
Holiday Inn Express Puebla Hotel

Holiday Inn Express Puebla by IHG Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 1005 out of 1326 reviews
Rating 8 - Good. 234 out of 1326 reviews
Rating 6 - Okay. 56 out of 1326 reviews
Rating 4 - Poor. 12 out of 1326 reviews
Rating 2 - Terrible. 19 out of 1326 reviews

9.4/10

Cleanliness

9.6/10

Staff & service

9.2/10

Amenities

9.2/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

francisco

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2025

10/10 Excellent

Hector F

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Mar 2025

10/10 Excellent

RUBEN

Stayed 1 night in Feb 2025

10/10 Excellent

Roberto Calixto, Naucalpan

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Céntrico del lugar donde tenia que ir, cómodo, zona restaurante y plazas comerciales muy cerca
Stayed 1 night in Mar 2025

10/10 Excellent

leo, carson

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great property with very clean amenities. The staff were top notch for great price. Bravo to Holiday Inn express Puebla
Stayed 6 nights in Feb 2025

10/10 Excellent

Adrian

Liked: Cleanliness, staff & service, property conditions & facilities
This is a great hotel with some great views over the city to the mountains. Staff were very friendly and helpful. I would definitely stay here again
Stayed 5 nights in Jan 2025

10/10 Excellent

ruben, westmont

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great views of the city! Lovely room very comfortable. Great breakfast options
Stayed 1 night in Feb 2025

10/10 Excellent

Walters

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Feb 2025

6/10 Okay

Victor

Stayed 1 night in Feb 2025

8/10 Good

SANDOR

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Everything was very good
Stayed 1 night in Feb 2025

10/10 Excellent

Riya

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved the staff! Breakfast was amazing! Fresh, tasty and authentic. Plastic free for my sustainability folks! Views were amazing in the hotel. Parking security was amazing! 1000/10 will be coming back again.
Stayed 3 nights in Jan 2025

10/10 Excellent

cesar

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
It was great service friendly
Stayed 6 nights in Jan 2025

10/10 Excellent

cesar

Stayed 2 nights in Jan 2025

4/10 Poor

Agustin

Travelled with family
Disliked: Cleanliness, property conditions & facilities
Al llegar el cuarto olia a sucio, me dieron otra habitacion donde encontre un calzon de un huesped anterior. Las alfombras de los pasillos estan sucias, rotas, los pasillos huelen mal.
Stayed 3 nights in Dec 2024

8/10 Good

César

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Nice hotel and great staff attitude. Breakfast was a caos every morning
Stayed 2 nights in Dec 2024

8/10 Good

Janette

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jan 2025

10/10 Excellent

Ricardo

Stayed 1 night in Dec 2024

10/10 Excellent

Florencio

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I like everything really nice. I will recommend it.
Stayed 1 night in Dec 2024

10/10 Excellent

Sidney, Dallas

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My wife and I spent a week at the Holiday Inn Express in Puebla and really liked our stay. The breakfast buffet is the best with wide selection of hot and cold food items including excellent traditional hot food items (seasoned scrambled eggs, refried black beans, corn chips with green sauce, also great dribbled on scrambled eggs). Another favorite was fresh cut-up fruit: cantaloupe, watermelon and papaya. Another plus is next door parking area at no charge and staffed. My only criticism is that there is no bar or restaurant (but there is room service for food) but it is an Express hotel and good options nearby.
Stayed 7 nights in Dec 2024

10/10 Excellent

Angel

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

8/10 Good

Maria

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Paisaje desolador por la ventana

Estuve en el 2o piso, cuya ventana asoma a la calle y se ve en contraesquina una azotea fea, sucia, vieja, y llena de porquerías. Eso fue lo único feo.
Stayed 1 night in Nov 2024

10/10 Excellent

Sami, Deerfield Beach

Liked: Cleanliness, staff & service, property conditions & facilities
Amazing breakfast. Fast check in. Clean hotel nice gym great service. Highly recommend it
Stayed 3 nights in Dec 2024

10/10 Excellent

Antonio

Liked: Cleanliness, staff & service, property conditions & facilities
Exelente el room, me gusto mucho el hotel y el staff
Stayed 1 night in Dec 2024

10/10 Excellent

Daniel

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent place for a great pice. Professional staff. Management has it together. Amazing kitchen crew serving breakfast everyday.eveeverydayleveryday.
Stayed 6 nights in Nov 2024

8/10 Good

Aleksander

Stayed 1 night in Nov 2024