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Hotel Business Real 500

3.5 star property
3.5-star Colonial hotel near Puebla Cathedral

Choose dates to view prices

Photo gallery for Hotel Business Real 500

A restaurant with a glass ceiling, tables, chairs, and a tiled floor.
A bedroom with a large bed, a desk, a chair, a bedside table with a lamp, and a chandelier.
A modern hotel lobby with a reception desk, a chandelier, a blue ottoman, and a geometric-patterned floor.
Terrace/patio
Restaurant

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Pet friendly
  • Free WiFi
  • Air conditioning
  • Business services
  • Housekeeping
  • 24/7 front desk

Explore the area

View in a map
S/N Calle 5 Sur Centro, Puebla, PUE, 72000
  • Place, Zócalo de Puebla
    ‪8 min walk‬
  • Place, Puebla Cathedral
    ‪8 min walk‬
  • Place, Puebla Convention Center
    ‪11 min drive‬
  • Airport, Puebla, Puebla (PBC-Hermanos Serdan Intl.)
    ‪52 min drive‬

Room options

View all photos for Superior Room

Terrace/patio

Superior Room

8.0 out of 10
Very good
(8 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free WiFi

View all photos for Family Double Room, 2 Double Beds

Terrace/patio

Family Double Room, 2 Double Beds

10.0 out of 10
Exceptional
(3 reviews)
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds
  • Free WiFi

View all photos for Junior Room

Terrace/patio

Junior Room

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Comfort Twin Room

A hotel room with two beds, a desk, a chair, and a TV.

Comfort Twin Room

  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds
  • Free WiFi

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Exterior

NH Puebla Centro Histórico

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  • Pool
  • Pet friendly
  • Restaurant
  • Air conditioning
8.6 out of 10, Excellent, 1,614 reviews
The price is CA $81
CA $96 total
includes taxes & fees
Jul 13 - Jul 14
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About the area

Puebla

Heart of Puebla.Within a 15-minute walk of this Puebla Historic Center hotel, you'll find Zócalo de Puebla and Puebla Cathedral. Palafoxiana Library and Amparo Museum are also within half a mile (1 km).

What's nearby

  • Zócalo de Puebla - 8 min walk - 0.8 km
  • Puebla Cathedral - 8 min walk - 0.8 km
  • Los Sapos Bazaar - 12 min walk - 1.0 km
  • El Parian Market - 15 min walk - 1.3 km
  • Puebla Convention Center - 11 min drive - 1.5 km

Getting around

  • Puebla–Cholula Tourist Train Terminal - 8 min drive
  • Puebla Intl. Airport (PBC) - 42 min drive

Restaurants

  • ‪Señorita Caruso - ‬3 min walk
  • ‪El Balcón - ‬3 min walk
  • ‪Cantina y Bar Familiar El Garufa - ‬2 min walk
  • ‪Super Tortas Luis - ‬2 min walk
  • ‪Subversivo Cafe - ‬1 min walk

About this property

Hotel Business Real 500

3.5-star Colonial hotel near Puebla Cathedral
Hotel Business Real 500 offers its guests tour/ticket assistance and a communal living room. WiFi is free in public spaces.

This Colonial Puebla hotel is smoke free.

  • 11 guestrooms or units
  • 2 levels
  • Front desk (24 hours)
  • Storage area for luggage
  • Tour and ticket information
  • Television in lobby
  • No smoking on site
  • 1 conference room
Hotel Business Real 500 offers 11 air-conditioned accommodations with minibars and espresso makers. Beds feature down comforters and premium bedding. Satellite television is provided.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks, safes, and phones. Additionally, rooms include complimentary bottled water and hair dryers. Housekeeping is provided daily.

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  • Spa
  • Free WiFi
  • Laundry
  • Housekeeping
4.8 out of 5, Exceptional, 360 reviews
The price is CA $100
CA $119 total
includes taxes & fees
Jul 13 - Jul 14
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour offsite parking (MXN 160 per night)

Things to do

  • Art gallery
  • TV in common areas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Front entrance ramp
  • Low-height electrical outlets in bathroom
  • Magnifying mirror
  • Smooth flooring in public areas
  • Upper floors accessible by stairs only
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible registration desk (24 inches high)

Room amenities

Entertainment

  • 40-inch TV with satellite channels

Bedroom

  • Down comforter
  • Premium bedding

Bathroom

  • Hair dryer
  • Shampoo
  • Soap
  • Toilet paper

Food and drink

  • Espresso maker
  • Free bottled water
  • Minibar

More

  • Air conditioning
  • Desk
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: MXN 350.00 per pet (varies based on length of stay)
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 9 years old or younger stays free when using existing bedding.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Nearby parking fee: MXN 160 per night(66 ft away; open 24 hours)
  • Pet fee: MXN 350.00 per pet (varies based on length of stay)
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
Charges for extra guests may apply and vary according to property policy.
A cash deposit for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, Union Pay, Carte Blanche, debit cards, and cash. This property reserves the right to pre-authorize the guest's credit card prior to arrival. For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system, and a first aid kit in each accommodation.

We should mention

  • One child 9 years old or younger stays free in the same room as the parent or guardian when using existing bedding.

Property is also known as

Real 500 Hotel Heroica Puebla de Zaragoza
Real 500 Hotel
Real 500 Heroica Puebla de Zaragoza
Real 500 Hotel Puebla
Real 500 Puebla
Hotel Real 500 Puebla
Puebla Real 500 Hotel
Real 500 Hotel
Hotel Real 500
Real 500
Hotel Boutique Real 500
Collection O Hotel Real 500
Hotel Business Real 500 Hotel
Hotel Business Real 500 Puebla
Hotel Business Real 500 Hotel Puebla

Frequently asked questions

How close is Hotel Business Real 500 to the airport?

Hotel Business Real 500 is 21.3 mi (42-min drive) away from the Puebla Intl. Airport (PBC) airport, the closest popular airport to the property.

Does Hotel Business Real 500 have an airport shuttle?

Airport shuttle services are not available at Hotel Business Real 500.

Does Hotel Business Real 500 offer free breakfast?

Hotel Business Real 500 does not offer free breakfast.

Is there a casino at Hotel Business Real 500?

No, there is no casino at this hotel.

What time is check-in at Hotel Business Real 500?

Check-in start time: 3:00 PM; Check-in end time: midnight. A fee applies for early check-in.

Is there free parking at Hotel Business Real 500?

Free parking is not available at this hotel.

Does Hotel Business Real 500 have a pool?

Hotel Business Real 500 does not have a pool.

Does Hotel Business Real 500 have a spa?

There are no spa services available at this hotel.

How close is Hotel Business Real 500 to downtown Puebla?

Hotel Business Real 500 is 0.1 mi away from Puebla.

Hotel Business Real 500 Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 120 out of 192 reviews
Rating 8 - Good. 49 out of 192 reviews
Rating 6 - Okay. 11 out of 192 reviews
Rating 4 - Poor. 2 out of 192 reviews
Rating 2 - Terrible. 10 out of 192 reviews

9.2/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

8.8/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

ABEL

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente
Stayed 2 nights in Nov 2025
Verified

10/10 Excellent

EMMANUEL

Liked: Cleanliness, amenities, property conditions & facilities
Nice place to stay
Stayed 2 nights in Dec 2024
Verified

10/10 Excellent

Erica

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very quiet and comfortable hotel.
Stayed 1 night in Dec 2023
Verified

8/10 Good

Martin J

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Very good option in Puebla

Very good hotel. Amazing price-features. Well located, very friendly staff.
Stayed 2 nights in Nov 2024
Verified

10/10 Excellent

Patricia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice small hotel. Everyone was very helpful.
Stayed 3 nights in Oct 2024
Verified

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
New hotel, staff was friendly and helpful. More of a boutique hotel, very quiet, and nice room
Stayed 1 night in Mar 2019
Verified

10/10 Excellent

rafael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Isaak was very friendly and helpful. Hotel is veey quaint.
Stayed 2 nights in Nov 2023
Verified

8/10 Good

Dennis

Liked: Cleanliness, staff & service, property conditions & facilities

Nice place for 5 nights

The staff was extremely helpful and friendly. The location was excellent. It was a clean place, our bed was old so we had some back issues from it. Our room had a refrigerator, that was awesome.
Stayed 5 nights in Mar 2025
Verified

10/10 Excellent

JOSE PARRA

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good
Stayed 3 nights in Jan 2025
Verified

8/10 Good

Krzysztof

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The rooms are pretty comfortable and have great design and amenities. But most have no window, just the frosted glass door, so it’s a bit dark. Really clean, internet works great and you can watch youtube or stream on TV. The area around is not super exciting, but it’s a 5-10 minutes walk to historic center with lots of shops and restaurants. One thing that is a bit strange is that the gate is closed and so each time you leave or come back you need to be let out/ let back in by employee. Maybe a simple fob would do the trick?
Stayed 4 nights in Dec 2023
Verified

6/10 Okay

Carine

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

la ubicacion es el mejor beneficio

We were disappointed by this hotel. A " superior" room had major humidity damage on the wall with plaster actually flaking off on our towels, the room smelt of humidity. For a 3 nights, 2 people stay, we were given 1 very small shower gel; when we asked for more we were told there wasn't any and given shampoo instead, so we had to go around and buy some shower gel. Our room originally only had towels for 1 person. The car parking as advertised is actually only included for the night ( 8pm to 8 am) and is offsite- short walking distance. The hotel door is locked permanently so you have to ask a staff member to let you in and out all the time. Would not go back.
Stayed 3 nights in Nov 2024
Verified

10/10 Excellent

Raul

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Todo excelente y muy bonito
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

JORGE

Liked: Cleanliness, staff & service
Si
Stayed 2 nights in Jan 2026
Verified

4/10 Poor

ALEJANDRA

Liked: Cleanliness, room comfort
Disliked: Staff & service
No hay desayuno, el personal no nos informó del estacionamiento adecuadamente y la gerencia se lavó las manos al pedir solución cuando pagamos 500 pesos de estacionamiento por 1 día. Pésima respuesta aun cuando habían dicho que nos reembolsarían el pago excesivo por error del personal. El hotel no es lo que está en las fotos y en la zona no hay nada.
Stayed 2 nights in Dec 2025
Verified

8/10 Good

Julio

Liked: Cleanliness, staff & service
Personal war sehr freundlich allerdings das Hotel war geschlossen und musste anrufen um den Eingang zu finden. Jeden Tag muss man immer klingeln um ins Hotel reinzukommen (unpraktisch)
Stayed 3 nights in Dec 2025
Verified

2/10 Terrible

Francisco

Disliked: Cleanliness, amenities, property conditions & facilities
El problema fue que el costo que me dieron por la habitación fue por el jacuzzi y lo elegí porque tengo un bebé de 1 año el cual necesito bañar en tina. La habitación no tenía agua caliente y durante mi estancia la gerencia no me respondió ni atendió mi queja, argumentando que si mi necesidad era tal, que hubiera buscado otro hotel. Levante la queja con Expedia pero tampoco me dieron respuesta
Stayed 1 night in Dec 2025
Verified

8/10 Good

Lissette

Liked: Cleanliness, staff & service
La ubicación de este hotel es lo suficiente cercano al centro para ir caminando y encontrar todo a la mano pero no tanto como para que sea ruidoso o muy transitado, podras encontrar este espacio bastante tranquilo, cómodo, con habitaciones amplias y buen servicio.
Stayed 3 nights in Nov 2025
Verified

10/10 Excellent

Adrian

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Todo en orden, si buscas un lugar tranquilo este hotel está increíble
Stayed 2 nights in Nov 2025
Verified

10/10 Excellent

Shiuner

Liked: Cleanliness, staff & service, amenities
Excellent hôtel très propre service impeccable. A recommander. Un très grand merci à Lizet la réception pour sa réactivité son accueil ainsi que son amabilité.
Stayed 2 nights in Nov 2025
Verified

10/10 Excellent

Ma.carmen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Si hay un Oxxo
Stayed 1 night in Nov 2025
Verified

8/10 Good

Henrique

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel bem localizado com atendimento muito bom e quartos confortáveis. Só senti falta do café da manhã, já que não tem essa opção.
Stayed 1 night in Sep 2025
Verified

10/10 Excellent

Miguel Angel Serna

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Todo estuvo de maravilla, no tuvimos ni un solo inconveniente, excelente hotel
Stayed 1 night in Sep 2025
Verified

10/10 Excellent

José Luis

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excelente hotel

Súper descanso
Stayed 1 night in Mar 2025
Verified

10/10 Excellent

JULIO ALEJANDRO

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Estancia muy confortable
Stayed 4 nights in May 2025
Verified

10/10 Excellent

JULIO ALEJANDRO

Liked: Cleanliness, staff & service, property conditions & facilities
Excelente atención de todo el personal . Sumamente recomendable
Stayed 2 nights in May 2025