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Hotel Xelhua

3.5 star property
3.5-star hotel near Plaza de la Concordia

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Photo gallery for Hotel Xelhua

View from property
Point of interest
Junior Single Room
Dinner and brunch served, international cuisine
Interior entrance
Reviews
8.0

Very good

Popular amenities

  • Parking includedParking includedParking included
  • LaundryLaundryLaundry
  • Free WiFiFree WiFiFree WiFi
  • RestaurantRestaurantRestaurant
  • BarBarBar
  • Room serviceRoom serviceRoom service

Explore the area

Map
4 sur 106, San Pedro, San Pedro Cholula, PUE, 72760
  • Popular LocationZócalo4 min walk
  • Popular LocationGreat Pyramid of Cholula5 min walk
  • Popular LocationLa Virgen de los Remedios Sanctuary8 min walk
  • AirportPuebla, Puebla (PBC-Hermanos Serdan Intl.)15 min drive

Room options

View all photos for Executive Double Room

Executive Double Room

Executive Double Room

10/10 Exceptional
  • 22 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Junior Single Room

Junior Single Room

Junior Single Room

10/10 Exceptional
  • 22 sq m
  • Resort view
  • Sleeps 2
  • 1 Double Bed

View all photos for Junior Double Room

Junior Double Room

Junior Double Room

  • 22 sq m
  • Resort view
  • Sleeps 4
  • 2 Double Beds

Standard Double Room

10/10 Exceptional
  • 20 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Signature Room (Master Sencilla con Jacuzzi )

Individually furnished, laptop workspace, free WiFi, bed sheets

Signature Room (Master Sencilla con Jacuzzi )

  • 22 sq m
  • Resort view
  • Sleeps 2
  • 1 Queen Bed

Standard Room

10/10 Exceptional
  • 20 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Basic Room

Basic Room

Basic Room

7.3/10 Good
  • 20 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Executive Single Room

Executive Single Room

Executive Single Room

10/10 Exceptional
  • 22 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Basic Double Room

Basic Double Room

Basic Double Room

  • 22 sq m
  • Sleeps 4
  • 2 Double Beds

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About the area

San Pedro Cholula

City center stay.A stay at this Cholula hotel places you steps from Great Pyramid of Cholula and within a 5-minute walk of Plaza de la Concordia. Capilla Real and Ex-Convento de San Gabriel are also within half a mile (1 km).

What's nearby

  • Plaza de la Concordia - 3 min walk
  • Zócalo - 4 min walk
  • Great Pyramid of Cholula - 5 min walk
  • La Virgen de los Remedios Sanctuary - 8 min walk
  • University of the Americas Puebla - 13 min walk

Getting around

  • Puebla–Cholula Tourist Train Terminal - 29 min drive
  • Puebla Intl. Airport (PBC) - 16 min drive

Restaurants

  • Licorería San Pedrito - 2 min walk
  • Jazzatlán - 3 min walk
  • La Terrace - 1 min walk
  • La Lunita - 3 min walk
  • La Popular Mezcal y Pulque - 2 min walk

About this property

Hotel Xelhua

3.5-star hotel near Plaza de la Concordia
There's a restaurant on site, as well as a coffee shop/cafe and a snack bar/deli. You can enjoy a drink at the bar/lounge. Business amenities include a business center and meeting rooms.

A computer station is on site, and both WiFi and wired Internet are free in public spaces. A rooftop terrace, gift shops/newsstands, and tour/ticket assistance are also featured at Hotel Xelhua. Self parking is free.

  • Meeting rooms
  • Deli
  • Terrace on the roof
  • Business facilities
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Gift shop
  • Television in lobby
  • Bellhop
  • Elevator
  • Bar or lounge
  • Dining venue
Guest accommodations at Hotel Xelhua offer coffee/tea makers and complimentary toiletries. These individually furnished accommodations include dining tables. 40-inch flat-screen televisions come with cable channels. Guests can surf the web using the complimentary wireless Internet access. Housekeeping is provided daily.

Languages

English, Spanish

Property amenities

Family friendly

  • Dining table
  • Laundry facilities
  • Snack bar/deli

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired Internet

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking available
  • Onsite parking options include a carport

Food and drink

  • 1 restaurant and 1 coffee shop/cafe
  • 1 bar
  • Room service available
  • Coffee/tea in common area(s)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Well-lit path to entrance
  • Wheelchair-accessible business center
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair accessible (may have limitations)

Room amenities

Entertainment

  • 40-inch flat-screen TV
  • Cable channels

Bedroom

  • Bed sheets
  • Heating
  • Portable fan

Bathroom

  • Free toiletries
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels

Food and drink

  • Coffee/tea maker
  • Dining table
  • Electric kettle
  • Free tea bags/instant coffee

More

  • Guidebooks/recommendations
  • Individually furnished
  • Laptop-friendly workspace
  • Local maps
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 1 PM

Special check-in instructions

Front desk staff will greet guests on arrival

Renovations and closures

The following facilities are closed seasonally each year. They will be closed from November 11 to November 11:
  • Dining venue(s)

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Hotel Xelhua

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property only accepts cash
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property only accepts cash.

We should mention

  • Pets and service animals are not allowed on site.

Property is also known as

Hotel Xelhua San Pedro Cholula
Hotel Xelhua Cholula
Hotel Xelhua
Xelhua Cholula
Xelhua San Pedro Cholula
Hotel Xelhua Hotel
Hotel Xelhua San Pedro Cholula
Hotel Xelhua Hotel San Pedro Cholula

Hotel Xelhua Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 107 out of 258 reviews" "
Rating 8 - Good. 70 out of 258 reviews" "
Rating 6 - Okay. 44 out of 258 reviews" "
Rating 4 - Poor. 23 out of 258 reviews" "
Rating 2 - Terrible. 14 out of 258 reviews" "

8.4/10

Cleanliness

8.6/10

Staff & service

8.0/10

Amenities

8.0/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

2/10 Terrible

James

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The wifi is almost useless. I asked multiple times, There are plenty of hotspots, but no r of them work. The bed is super hard and lumpy. We had to leave the water running for 10 minutes to get hot water. Almost couldn't take a shower. When we got ready in the morning, after walking around the room for a few minutes, my feet were almost black from walking on the floor. When I wiped them off with a wet towel, it turned the towel black. It was very noisy from a loud bar on the roof and another across the street. This was a horrible experience. We were supposed to be there 2 days, we left after just 1 day and found another hotel. Never again!!
Stayed 2 nights in Jan 2024

10/10 Excellent

Mariela, Franklin Park

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Dec 2023

8/10 Good

Margarita, Alvaro Obregón

Liked: Cleanliness, staff & service, property conditions & facilities
Ir is not so bad, but it doesn’t quite match the price. It’s a bit noisy and they didn’t take credit cards, that sort of ruined it. No coffee in the room. Otherwise it’s ok.
Stayed 1 night in Nov 2023

8/10 Good

Katharine

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful room with a view of the pyramid in Cholula, easy walking to Cholula zocalo and pyramid, restaurants, etc... The room did get a little warm without air conditioning and strong sun during the day.
Stayed 3 nights in Apr 2023

8/10 Good

Oriana

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2023

8/10 Good

Heather

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Alejandro was very helpful. We enjoyed our stay.
Stayed 2 nights in Jan 2023

10/10 Excellent

Gabriela

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Vista de mi suite
Un lugar muy bonito , limpio y el servicio. Excelente
Stayed 1 night in Jan 2023

4/10 Poor

Rosa

Travelled with group
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
The room and bathroom was very old, super noisy and the bathroom didn't have an outlet. The room was super cold that we weren't able to sleep. You have to pay for the breakfast and wasn't good at all. The hotel has a good location and the staff was friendly.
Stayed 1 night in Jan 2023

10/10 Excellent

marisol

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Cannot pay with a credit card
This hotel is in an excellent location. Staff are very friendly and the hotel is very clean. I was just very disappointed that they don’t take credit cards as a form of payment and as a tourist you only carry around a limited amount of cash.
Stayed 1 night in Dec 2022

10/10 Excellent

Violeta

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location