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InterContinental Presidente Puebla by IHG

Property class: 4
4-star spa hotel near Zócalo de Puebla

Choose dates to view prices

Photo gallery for InterContinental Presidente Puebla by IHG

A modern hotel room with a large bed, a sofa, two ottomans, a glass coffee table, and a desk with a lamp.
A grand lobby with a central staircase, large columns, and a stained glass ceiling.
A grand interior with a large, ornate stained glass dome, a curved balcony, and a central reception area.
An outdoor dining area with a pool view, featuring a table set with a variety of dishes, drinks, and cutlery.
A spacious lobby with a high ceiling, ornate columns, a central glass dome, and a bar area with seating.

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Free WiFi

Explore the area

View in a map
Blvd Hermanos Serdan 141, Puebla, PUE, 72140
  • Place, Galerías Serdán
    ‪15 min walk‬
  • Place, National Museum of Mexican Railroads
    ‪7 min drive‬
  • Place, Cuexcomate Volcano
    ‪9 min drive‬
  • Airport, Puebla, Puebla (PBC-Hermanos Serdan Intl.)
    ‪41 min drive‬

Room options

View all photos for Premium Room

A hotel room with two beds, a desk, a chair, a desk lamp, and a painting on the wall.

Premium Room

  • 33 sq m
  • 1 bedroom
  • Sleeps 1
  • 1 Twin Bed
  • Free WiFi

View all photos for Classic Room

A hotel room with two beds, a desk, a chair, a desk lamp, and a painting on the wall.

Classic Room

10.0 out of 10
Exceptional
(1 review)
  • 26 sq m
  • 1 bedroom
  • Sleeps 1
  • 1 Twin Bed
  • Free WiFi

View all photos for Classic Room, 1 King Bed, Club Lounge Access

A bathroom with a wooden door, a large mirror, two sinks, a bathtub, and a shower with a handheld showerhead.

Classic Room, 1 King Bed, Club Lounge Access

9.6 out of 10
Exceptional
(4 reviews)
  • 33 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Classic Room, 1 King Bed

A hotel room with a large bed, a desk with a chair, a lamp, and a window with curtains.

Classic Room, 1 King Bed

9.2 out of 10
Wonderful
(31 reviews)
  • 26 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Classic Room, 2 Double Beds, Club Lounge Access

A bathroom with a wooden door, a large mirror, two sinks, a bathtub, and a shower with a handheld showerhead.

Classic Room, 2 Double Beds, Club Lounge Access

9.0 out of 10
Wonderful
(4 reviews)
  • 26 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds
  • Free WiFi

View all photos for Classic Room, 2 Double Beds

A hotel room with two beds, a desk, a chair, and a large window with curtains.

Classic Room, 2 Double Beds

8.6 out of 10
Excellent
(43 reviews)
  • 26 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds
  • Free WiFi

View all photos for Junior Suite, 1 King Bed (Dining Area)

A hotel room with a large bed, wooden wardrobe, a flat-screen TV mounted on the wall, and a small bedside table.

Junior Suite, 1 King Bed (Dining Area)

10.0 out of 10
Exceptional
(1 review)
  • 30 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free WiFi

View all photos for Suite, 2 Bedrooms

A modern hotel room with a wooden floor, a sofa, a coffee table with a vase, a desk with a chair, and a TV.

Suite, 2 Bedrooms

9.6 out of 10
Exceptional
(4 reviews)
  • 59 sq m
  • 1 bedroom
  • Sleeps 7
  • 1 Twin Bed
  • Free WiFi

View all photos for Junior Suite, 1 King Bed

A modern hotel room with a green bed, a glass coffee table, a flat-screen TV, and a large mirror.

Junior Suite, 1 King Bed

  • 26 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Presidential Suite

A modern living room with a green sofa, a glass coffee table, and a dining area in the background.

Presidential Suite

  • 96 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Twin Bed
  • Free WiFi

View all photos for Premium Room, 1 King Bed, Club Lounge Access

A balcony with a pool view, outdoor seating, and a table with breakfast items.

Premium Room, 1 King Bed, Club Lounge Access

9.4 out of 10
Exceptional
(6 reviews)
  • 26 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Classic Room, 1 King Bed, Accessible Bathtub (Mobility)

A modern bathroom with a large mirror, a sink, a toilet, a shower, and a grab bar.

Classic Room, 1 King Bed, Accessible Bathtub (Mobility)

8.0 out of 10
Very good
(1 review)
  • 26 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Suite, 1 Bedroom, Balcony

A modern hotel room with a bed, a desk, a chair, and a small table with a vase of flowers.

Suite, 1 Bedroom, Balcony

  • 30 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Twin Bed
  • Free WiFi

About the area

Puebla

In historical district.Within 2 miles (3 km) of this Puebla hotel, you'll find Galerías Serdán and National Museum of Mexican Railroads. Uriarte Talavera and Museum of the Mexican Army and Air Force are also within 2 miles (3 km).

What's nearby

  • Galerías Serdán - 15 min walk - 1.3 km
  • Plaza de Revolución - 6 min drive - 2.3 km
  • National Museum of Mexican Railroads - 7 min drive - 2.7 km
  • Uriarte Talavera - 7 min drive - 2.7 km
  • Cuexcomate Volcano - 9 min drive - 2.3 km

Getting around

  • Puebla–Cholula Tourist Train Terminal - 9 min drive
  • Puebla Intl. Airport (PBC) - 35 min drive

Restaurants

  • ‪María Ofelia - ‬4 min walk
  • ‪Cholula Nuestra - ‬9 min walk
  • ‪La Cocina de Los Angeles - ‬1 min walk
  • ‪Carl’s Jr. - ‬3 min walk
  • ‪Xanta Gastronomía - ‬4 min walk

About this property

InterContinental Presidente Puebla by IHG

4-star spa hotel near Zócalo de Puebla
InterContinental Presidente Puebla by IHG offers its guests a full-service spa, an outdoor pool, and a 24-hour fitness center. There are 3 restaurants on site, along with a grocery/convenience store. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is free in public spaces.

Business amenities include a 24-hour business center and 5 meeting rooms. Event space at this hotel measures 189263 square feet (17583 square meters) and includes a conference center. A children's pool, a terrace, and multilingual staff are also featured at the business-friendly InterContinental Presidente Puebla by IHG. Free self parking and valet parking are available.

This 4-star Puebla hotel is smoke free.

  • 1 building
  • 200 guestrooms or units
  • 5 levels
  • 3 dining venues
  • Meeting rooms
  • 189263 sq ft of conference space
  • 17583 sq m of conference space
  • Built in 1982
  • Poolside lounge chairs
  • Business center (24 hours)
  • Conference center
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Convenience store
  • Terrace
  • Garden
  • Gift shop
  • Beauty salon
  • Newspapers in lobby (free)
  • Television in lobby
  • ATM
  • Onsite shopping
  • Bellhop
  • Elevator
  • No smoking on site
  • Bar or lounge
InterContinental Presidente Puebla by IHG offers 200 air-conditioned accommodations with video-game consoles and safes. Beds feature Egyptian cotton sheets, down comforters, and premium bedding. 42-inch LCD televisions come with premium cable channels and pay movies. Bathrooms include complimentary toiletries and hair dryers.

This Puebla hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include coffee/tea makers and complimentary weekday newspapers. A nightly turndown service is provided and housekeeping is offered daily. Amenities available on request include hypo-allergenic bedding.

Guests can pamper themselves with a trip to the onsite spa, which has 3 treatment rooms. Services include deep-tissue massages and hot stone massages. The spa is equipped with a sauna and a hot tub. The spa is open select days.

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includes taxes & fees
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Property amenities

Family friendly

  • Children's pool
  • Grocery/convenience store
  • In-room crib
  • Outdoor pool
  • Pool gate
  • Soundproofed rooms

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Shopping center shuttle (surcharge)
  • Free self parking on site
  • Free valet parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Buffet breakfast available for a fee 6:00 AM to noon on weekdays and 7:00 AM to noon on weekends; USD 25 for adults and USD 12.50 for children
  • 3 restaurants
  • A bar/lounge
  • Coffee and tea in common areas
  • Couples/private dining

Things to do

  • 24-hour gym
  • Art gallery
  • Children's pool
  • Full-service spa
  • Outdoor pool
  • Shopping
  • TV in common areas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 2 accessible parking spaces
  • Area rugs in room
  • Elevator (31 inch wide door)
  • Front entrance ramp
  • Smooth flooring in room
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk (47 inches high)
  • Wheelchair-accessible restaurant

Room amenities

Entertainment

  • 42-inch LCD TV with premium cable channels
  • Pay movies
  • Video game console

Bedroom

  • Blackout drapes
  • Down comforter
  • Egyptian cotton sheets
  • Free crib
  • Hypo-allergenic bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Toothbrush and toothpaste (on request)
  • Towels provided

Food and drink

  • 24-hour room service
  • Coffee/tea maker

More

  • Air conditioning
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Desk
  • Desk chair
  • Eco-friendly toiletries
  • Free local calls
  • Free weekday newspapers
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Soundproofed rooms
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before 1 PM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
Information provided by the property may be translated using automated translation tools
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

  • Pets: USD 70 per pet, per night, plus a one-time cleaning fee of USD 100
  • Only dogs are allowed
  • Maximum 2 (weight limit: 66 lbs per pet)
  • Pets cannot be left unattended
  • Food and water bowls and an off-leash area are available
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Free cribs (infant beds)!

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately USD 25 for adults and USD 12.5 for children
  • Pet fee: USD 70 per pet, per night plus USD 100 one-time cleaning fee
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher and a smoke detector
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room. This property accepts Visa, Mastercard, and American Express. Cash is not accepted. For guests' safety, the property includes a fire extinguisher and a smoke detector in each accommodation. Cashless payment methods are available for all transactions. This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG).

We should mention

  • Pool access available from 9:00 AM to 9:00 PM.
  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

InterContinental Presidente Hotel Puebla
InterContinental Presidente Puebla
InterContinental Puebla
InterContinental Puebla Presidente
Presidente InterContinental Puebla
Presidente Puebla
Puebla InterContinental
Puebla InterContinental Presidente
Puebla Presidente InterContinental
Presidente Intercontinental Puebla Hotel Puebla
InterContinental Presidente Puebla Hotel

Frequently asked questions

How close is InterContinental Presidente Puebla by IHG to the airport?

InterContinental Presidente Puebla by IHG is 19.1 mi (35-min drive) away from the Puebla Intl. Airport (PBC) airport, the closest popular airport to the property.

How much does it cost to stay at InterContinental Presidente Puebla by IHG?

As of Aug 17, 2026, prices found for a 1-night stay for 2 adults at InterContinental Presidente Puebla by IHG on Aug 24, 2026 start from CA $129, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does InterContinental Presidente Puebla by IHG have an airport shuttle?

Airport shuttle services are not available at InterContinental Presidente Puebla by IHG.

Does InterContinental Presidente Puebla by IHG offer free breakfast?

Free breakfast isn’t provided at InterContinental Presidente Puebla by IHG, but buffet breakfast is offered for a fee of USD 25 for adults and USD 12.5 for children. It's available on weekdays from 6:00 AM to noon and weekends from 7:00 AM to noon.

Is there a casino at InterContinental Presidente Puebla by IHG?

No, there is no casino at this hotel.

What time is check-in at InterContinental Presidente Puebla by IHG?

Check-in start time: 3:00 PM; Check-in end time: midnight.

Is there free parking at InterContinental Presidente Puebla by IHG?

This hotel offers free self parking and valet parking.

Does InterContinental Presidente Puebla by IHG have a pool?

InterContinental Presidente Puebla by IHG features an outdoor pool and a children's pool. Guests can enjoy pool access from 9:00 AM to 9:00 PM.

Does InterContinental Presidente Puebla by IHG have a restaurant?

InterContinental Presidente Puebla by IHG is home to Cocina de los Angeles, which features international cuisine.

Does InterContinental Presidente Puebla by IHG have a spa?

This hotel has a spa, which features massages.

How close is InterContinental Presidente Puebla by IHG to downtown Puebla?

InterContinental Presidente Puebla by IHG is 1.6 mi away from Puebla.

InterContinental Presidente Puebla by IHG Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 734 out of 1004 reviews
Rating 8 - Good. 154 out of 1004 reviews
Rating 6 - Okay. 64 out of 1004 reviews
Rating 4 - Poor. 28 out of 1004 reviews
Rating 2 - Terrible. 24 out of 1004 reviews

9.4/10

Cleanliness

9.4/10

Staff & service

9.0/10

Amenities

8.8/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

ADOLF

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
clean rooms,good breakfast, staff very helpful
Stayed 5 nights in May 2026
Verified review

10/10 Excellent

Erik

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Breakfast was good , and it was a very relaxed experience
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Andy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
awesome breakfast, great location, beautiful hotel
Stayed 2 nights in Dec 2025
Verified review

10/10 Excellent

Erica

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room, beautiful pool, attentive staff
Stayed 1 night in Mar 2026
Verified review

10/10 Excellent

HECTOR PALMEROS

Liked: Cleanliness, staff & service, property conditions & facilities
Todo excelente
Stayed 2 nights in Mar 2026
Verified review

10/10 Excellent

Gerardo alan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Todo excelente
Stayed 4 nights in Mar 2026
Verified review

10/10 Excellent

Gustavo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Todo excelente
Stayed 2 nights in Jan 2026
Verified review

10/10 Excellent

Luis

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
excellent!! The staff and service was outstanding!! definitely will return
Stayed 2 nights in Apr 2026
Verified review

10/10 Excellent

Jose Angel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente
Stayed 1 night in Mar 2026
Verified review

10/10 Excellent

Andy

Liked: Cleanliness
Great breakfat, excellent property
Stayed 1 night in Dec 2025
Verified review

10/10 Excellent

León

Liked: Cleanliness, property conditions & facilities
Ni e place to stay
Stayed 2 nights in Sep 2025
Verified review

10/10 Excellent

silverio

Liked: Cleanliness, amenities, property conditions & facilities
Everything was good 👍
Stayed 1 night in Dec 2025
Verified review

10/10 Excellent

Magali

Liked: Cleanliness, amenities, property conditions & facilities
Great staff , Beautiful hotel . A bit noisy because New Years celebrations . My Hotel option when visiting Puebla . 3rd time visiting and stayed at same hotel
Children room
Stayed 2 nights in Dec 2025
Verified review

10/10 Excellent

Jesus

Liked: Cleanliness, staff & service, amenities
Todo excelente
Stayed 1 night in Dec 2025
Verified review

10/10 Excellent

JORGE ROQUE

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
z
Stayed 2 nights in Apr 2026
Verified review

10/10 Excellent

Iliana Elizabeth

Liked: Cleanliness, staff & service
Mm
Stayed 9 nights in Mar 2026
Verified review

10/10 Excellent

David

d
Stayed 1 night in Apr 2026
Verified review

8/10 Good

Peter

We were staying in a Club
Stayed 1 night in Nov 2025
Verified review

10/10 Excellent

beatriz

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Todo excelente!!
Stayed 2 nights in Oct 2025
Verified review

8/10 Good

Philippe Abel

Liked: Cleanliness, amenities, property conditions & facilities
Intercontinental is like a resort in the city, nice heated outdoor pool, Gym, Spa and a cozy lobby bar. Service stands out as well as the well served breakfast buffet. Thumbs Up !
Stayed 2 nights in Dec 2025
Verified review

8/10 Good

Maria Mercedes

Liked: Cleanliness, amenities, property conditions & facilities
Excelente
Stayed 1 night in Sep 2025
Verified review

10/10 Excellent

Marco

Liked: Cleanliness, staff & service
Excelente
Stayed 1 night in Sep 2025
Verified review

10/10 Excellent

Victor Hugo

*****
Stayed 1 night in Apr 2026
Verified review

6/10 Okay

Samuel

Liked: Cleanliness, property conditions & facilities
The bedroom need to be updated
Stayed 1 night in Jan 2026
Verified review

8/10 Good

Alejandro

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
-
Stayed 3 nights in Dec 2025