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Aluasoul Orotava Valley

Property class: 4
Adults-only Mediterranean hotel with 2 restaurants

Choose dates to view prices

Photo gallery for Aluasoul Orotava Valley

A rooftop pool with lounge chairs and a view of the city and ocean at sunset.
A modern hotel room with a large bed, a nightstand, a TV, and a view of the city.
A spacious lobby with a checkered floor, a central seating area with a round table and chairs, a large sofa, and a reception desk.
An outdoor patio with wicker chairs and round tables, overlooking a body of water.
A modern hotel lobby with a dining area featuring a white table and yellow chairs, a seating area with white sofas and a coffee table, and a wooden ceiling.

Reviews

7.6 out of 10
Good

Popular amenities

  • Pool
  • Breakfast included
  • Pet friendly
  • Free WiFi
  • Restaurant
  • Air conditioning

Explore the area

View in a map
Calle Manuel Yanes Barreto, 15, Puerto de la Cruz, Canary Islands, 38400
  • Place, Garden Beach
    ‪10 min walk‬
  • Place, Loro Park
    ‪14 min walk‬
  • Place, Taoro Park
    ‪15 min walk‬
  • Airport, Tenerife (TFS-Tenerife South)
    ‪71 min drive‬

Room options

View all photos for Suite (2 Adults)

A modern hotel room with a large bed, a white brick accent wall, a nightstand with a phone, and a view of greenery through the window.

Suite (2 Adults)

  • 40 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Suite (3 Adults)

A modern hotel room with a large bed, a white brick accent wall, a nightstand with a phone, and a view of greenery through the window.

Suite (3 Adults)

  • 40 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed and 1 Twin Sofa Bed

View all photos for Suite (1 Adult)

A modern hotel room with a large bed, a white brick accent wall, a nightstand with a phone, and a view of greenery through the window.

Suite (1 Adult)

  • 40 sq m
  • 1 bedroom
  • Sleeps 1
  • 1 Double Bed

View all photos for Suite (Teide View) (1 Adult)

A modern hotel room with a large bed, a white brick accent wall, a nightstand with a phone, and a view of greenery through the window.

Suite (Teide View) (1 Adult)

  • Mountain view
  • 40 sq m
  • 1 bedroom
  • Sleeps 1
  • 1 Twin Bed

View all photos for Suite (Teide View) (2 Adults)

A modern hotel room with a large bed, a white brick accent wall, a nightstand with a phone, and a view of greenery through the window.

Suite (Teide View) (2 Adults)

8.0 out of 10
Very good
(1 review)
  • Mountain view
  • 40 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Double Beds

View all photos for Suite (Teide View) (3 Adults)

A modern hotel room with a large bed, a white brick accent wall, a nightstand with a phone, and a view of greenery through the window.

Suite (Teide View) (3 Adults)

  • Mountain view
  • 40 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed and 1 Twin Sofa Bed

View all photos for Suite Frontal Ocean View (1 adult)

A modern bathroom with a large mirror, a white sink, and a shower area with a chevron-patterned wall.

Suite Frontal Ocean View (1 adult)

  • Ocean view
  • 40 sq m
  • 1 bedroom
  • Sleeps 1
  • 1 Twin Bed

View all photos for Suite Frontal Ocean View (3 adults)

A modern bathroom with a large mirror, a white sink, and a shower area with a chevron-patterned wall.

Suite Frontal Ocean View (3 adults)

  • Sea view
  • 40 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed and 1 Twin Sofa Bed

View all photos for Suite Frontal Ocean View (2 adults)

A modern bathroom with a large mirror, a white sink, and a shower area with a chevron-patterned wall.

Suite Frontal Ocean View (2 adults)

  • Ocean view
  • 40 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for My Favorite Club Suite Frontal Ocean View (1 adult)

A modern hotel room with a large bed, a nightstand, a TV, and a view of the city.

My Favorite Club Suite Frontal Ocean View (1 adult)

  • Ocean view
  • 40 sq m
  • 1 bedroom
  • Sleeps 1
  • 1 Twin Bed

View all photos for My Favorite Club Suite Frontal Ocean View (2 adults)

A modern hotel room with a large bed, a nightstand, a TV, and a view of the city.

My Favorite Club Suite Frontal Ocean View (2 adults)

  • Ocean view
  • 40 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for My Favorite Club Suite Frontal Ocean View (3 adults)

A modern hotel room with a large bed, a nightstand, a TV, and a view of the city.

My Favorite Club Suite Frontal Ocean View (3 adults)

  • Sea view
  • 40 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed and 1 Twin Sofa Bed

JUNIOR SUITE OCEAN FRONT

  • Sleeps 5

Room CLUB

  • Sleeps 10

Room RUN OF HOUSE

  • Sleeps 10

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About the area

Puerto de la Cruz

Oceanside stay.You'll find Garden Beach and San Felipe Castle within a 15-minute walk of this Puerto de la Cruz hotel. Also, Tenerife Beaches is within half a mile (1 km) and Taoro Park is within 2 miles (3 km).

What's nearby

  • Garden Beach - 10 min walk - 0.9 km
  • Tenerife Beaches - 12 min walk - 1.0 km
  • Loro Park - 14 min walk - 1.2 km
  • Taoro Park - 15 min walk - 1.3 km
  • Plaza del Charco - 17 min walk - 1.5 km

Getting around

  • Santa Cruz de Tenerife (TFN-Tenerife North) - 33 min drive

Restaurants

  • ‪Nos Que Churros - ‬8 min walk
  • ‪Patio del Loro - ‬4 min drive
  • ‪Restaurante Peruano - ‬14 min walk
  • ‪Cafetería Mazaroco - ‬16 min walk
  • ‪Bar Reilupeli - ‬12 min walk

About this property

Aluasoul Orotava Valley

Adults-only Mediterranean hotel with 2 restaurants
Some rates at Aluasoul Orotava Valley are all-inclusive. These rates include onsite meals and beverages, and may include taxes and gratuities. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages, and other amenities.

Aluasoul Orotava Valley offers its guests an outdoor pool, an outdoor tennis court, and a sauna. There are 2 restaurants on site, along with a snack bar/deli. You can enjoy a drink at one of the bars, which include 2 bars/lounges and a poolside bar. Free breakfast is available daily. Public spaces have free WiFi.

A terrace, multilingual staff, and tour/ticket assistance are also featured at Aluasoul Orotava Valley.

This Mediterranean Puerto de la Cruz hotel is smoke free.

  • 202 guestrooms or units
  • 3 levels
  • 4 buildings
  • 2 dining venues
  • 2 bars or lounges
  • Built in 2001
  • Buffet breakfast (free)
  • Deli
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Dry cleaning
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Tour and ticket information
  • Concierge
  • Terrace
  • Garden
  • Elevator
  • No smoking on site
  • Bar by the pool
Aluasoul Orotava Valley offers 202 accommodations with safes and coffee/tea makers. Rooms open to balconies. Accommodations offer separate sitting areas. LED televisions come with satellite channels. Bathrooms include showers with rainfall showerheads, and hair dryers.

This Puerto de la Cruz hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is provided daily.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free offsite parking
  • Wheelchair-accessible parking available
  • Onsite parking options include a carport

Food and drink

  • Free buffet breakfast available daily 7:00 AM to 10:00 AM
  • 2 bars/lounges
  • 2 restaurants
  • A poolside bar
  • Snack bar/deli

Things to do

  • Concerts/live shows
  • Evening entertainment
  • Games
  • Outdoor pool
  • Outdoor tennis court
  • Sauna
  • Table tennis

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking

Room amenities

Entertainment

  • LED TV with satellite channels

Bedroom

  • Bedsheets provided

Bathroom

  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shower
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Desk
  • Laptop workspace
  • LED lighting
  • Phone
  • Safe
  • Separate sitting area
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in time starts at 3:00 PM

Early check-in subject to availability

Early check-in is available for a fee

Minimum check-in age: 18

Check-out

Check-out before noon

Late check-out subject to availability

A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property

This property doesn't offer after-hours check-in

Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: EUR 20 per pet, per night
  • Only dogs are allowed
  • Maximum 1 (weight limit: 22 lbs per pet)
  • Pets cannot be left unattended
  • Food and water bowls are available
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children younger than 16 are not allowed at this adults-only property. All guests 16 and older are welcome.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: EUR 20 per pet, per night
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher and a smoke detector
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room. This property accepts Visa, Mastercard, American Express, debit cards, and cash. For guests' safety, the property includes a fire extinguisher and a smoke detector in each accommodation.

We should mention

  • Onsite cash transactions can't exceed EUR 1000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • Pool access available from 10:00 AM to 6:00 PM.
  • This is an adults-only property and guests under 16 years old aren't allowed.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.

Property is also known as

Diamante Suites

Diamante Suites Hotel

Diamante Suites Puerto de la Cruz

Hotel Diamante Suites

Hotel Diamante Suites Puerto de la Cruz

Hotel Diamante Suites Adults Puerto de la Cruz

Hotel Diamante Suites Adults

Diamante Suites Adults Puerto de la Cruz

Diamante Suites Adults

Hotel Diamante Puerto De La Cruz

Hotel Diamante Suites Tenerife/Puerto De La Cruz

Hotel Diamante Suites Adults Only

Hotel Diamante Suites

Aluasoul Orotava Valley

AluaSoul Orotava Valley Adults only

AluaSoul Orotava Valley - Adults only Hotel

AluaSoul Orotava Valley - Adults only Puerto de la Cruz

AluaSoul Orotava Valley - Adults only Hotel Puerto de la Cruz

Frequently asked questions

How close is Aluasoul Orotava Valley to the airport?

Aluasoul Orotava Valley is 18.7 mi (33-min drive) away from the Santa Cruz de Tenerife (TFN-Tenerife North) airport, the closest popular airport to the property.

Does Aluasoul Orotava Valley have an airport shuttle?

Airport shuttle services are not available at Aluasoul Orotava Valley.

How close is Aluasoul Orotava Valley to the beach?

This hotel is a short 9-minute walk from Garden Beach and 12-minute walk from Tenerife Beaches. Don't forget your sunscreen!

Does Aluasoul Orotava Valley offer free breakfast?

Aluasoul Orotava Valley offers free buffet breakfast every day from 7:00 AM to 10:00 AM.

Is there a casino at Aluasoul Orotava Valley?

No, there is no casino at this hotel, but Casino Puerto de la Cruz (5-min drive) is nearby.

What time is check-in at Aluasoul Orotava Valley?

Check-in begins at 3:00 PM. A fee applies for early check-in.

Is there free parking at Aluasoul Orotava Valley?

Free parking is not available at this hotel.

Does Aluasoul Orotava Valley have a pool?

Aluasoul Orotava Valley features an outdoor pool. Guests can enjoy pool access from 10:00 AM to 6:00 PM.

Does Aluasoul Orotava Valley have a restaurant?

There are 2 onsite restaurants, offering options like local and international cuisine and a poolside location.

Does Aluasoul Orotava Valley have a spa?

There are no spa services available at this hotel.

How close is Aluasoul Orotava Valley to downtown Puerto de la Cruz?

Aluasoul Orotava Valley is 0.7 mi away from Puerto de la Cruz.

Aluasoul Orotava Valley Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 23 out of 101 reviews
Rating 8 - Good. 43 out of 101 reviews
Rating 6 - Okay. 22 out of 101 reviews
Rating 4 - Poor. 9 out of 101 reviews
Rating 2 - Terrible. 4 out of 101 reviews

8.0/10

Cleanliness

8.0/10

Staff & service

7.4/10

Amenities

7.4/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

Sven

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was as expected. Would stay there again.
Stayed 8 nights in Apr 2023
Verified review

8/10 Good

Joshua

Liked: Staff & service, room comfort

Good value for the price

Great pool, nice breakfast but our room had some water damage (which was fixed after we mentioned it twice). Top view to the ocean.
Stayed 3 nights in Dec 2023
Verified review

10/10 Excellent

Moran

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

We had an amazing stay

The room was amazing, the staff were helpful and very nice and the hotel was great! One elevator didnt work which was an inconvenience but not too bad for us, and the breakfast was always the same. These are the only downsides, but i would definitely come back.
Stayed 5 nights in Sep 2023
Verified review

10/10 Excellent

Arnaud

Liked: Cleanliness, staff & service, property conditions & facilities
A
Stayed 10 nights in Sep 2023
Verified review

4/10 Poor

Didier

Liked: Cleanliness, amenities, property conditions & facilities
* Noisy room in the evening until 11pm : no way to rest, no way to read, awfully noisy * Cleaning not always well done (cups, coffee pads, herbal tea...) * Breakfast : coffee with old machines is disgusting, with new machines (2), long queues * Several times had to ask for butter * No vegetarian food and sometimes even veggie food (pasta with cheese) contain ham
Stayed 7 nights in Mar 2023
Verified review

8/10 Good

Manfred

Liked: Cleanliness, staff & service, property conditions & facilities
Solides Hotel mit gutem Meerblick oder Sicht auf den Tejde
Stayed 7 nights in Dec 2023
Verified review

8/10 Good

Pekka

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Siisti ja tilava huone

Huone on siisti ja moderni. Äänieristys on huono, viereisen huoneen keskustelukin kuuluu naapuriin. Aamuisin raskaan liikenteen melu herättää ainakin vuoren puoleisissa huoneissa. Iltaisin ja öisin on hiljaista. Hotelli on aika ylhäällä vuoren rinteellä. Erittäin hyvä aamiainen. Hyvä valinta
Stayed 7 nights in Nov 2023
Verified review

6/10 Okay

Gordon Arthur

Liked: Cleanliness, staff & service, property conditions & facilities
Me gustó la tranquilidad pero la comida no era muy buena y casi siempre salio frio. Las bebidas de todo incluido están limitadas a unas marcas desconocidas y en general la calidad y servicio ha bajado muchísimo desde mi última visita hace solo unos 6 meses
Stayed 3 nights in Nov 2023
Verified review

8/10 Good

Elisabeth

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Gut
Stayed 7 nights in Nov 2023
Verified review

6/10 Okay

Maytuka-Isabel

Liked: Cleanliness, amenities, property conditions & facilities
Wir hatten Ameisen im Zimmer es wurde leider nur einmal Insektenspray ausgesprüht. Und an den darauf folgenden Tagen wurden die Tierchen einfach ignoriert auch nach bescheid geben mussten wir uns selber drum kümmern. Auf ein Bügeleisen habe ich drei Tage gewartet. Das Essen im Hotel kann ich nicht empfehlen. Bis auf eine Suppe hat alles nicht so gut geschmeckt und warm/kalt halten der Speisen fällt Ihnen anscheinend sehr schwer. Außerdem erst mal gezwungen, ein Bändchen am Arm zu tragen für den ganzen Aufenthalt um zu zeigen, ob man Halbpension oder Vollpension gebucht hat. Das muss eine andere Möglichkeit geben, das zu zeigen. Unser Bändchen war aus Stoff heißt also nach Hände waschen/ Duschen / schwimmen war das Ding immer nass.
Stayed 7 nights in Oct 2023
Verified review

8/10 Good

Lucie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Bel hôtel rénové Petit déjeuner décevant Buffet répétitif Le restaurant n’a pas de terrasse ce qui est dommage Les animations de l’hôtel laissent à désirer
Stayed 7 nights in Jul 2023
Verified review

10/10 Excellent

Antonia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Sehr schönes Hotel mit freundlichem Personal.
Stayed 7 nights in Jul 2023
Verified review

10/10 Excellent

Gordon Arthur

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excelente fin de semana larga

Una escapada de fin de semana larga relajante. Todo nos gustó mucho, especialmente el trato de todos los trabajadores. Volveremos
Stayed 3 nights in Jun 2023
Verified review

10/10 Excellent

Alejandro

Liked: Cleanliness, staff & service, property conditions & facilities
Bastante contento con la estancia.
Stayed 1 night in May 2023
Verified review

8/10 Good

Noemi

Liked: Cleanliness, staff & service, property conditions & facilities
Hotel correcto, tuve problemas con la reserva, pero luego todo ok.
Stayed 1 night in Aug 2020
Verified review

8/10 Good

Mikael

Liked: Cleanliness, property conditions & facilities, room comfort

proche Loro parque et plage mais sur les hauteurs

Piscine agréable. grande chambre avec salon et balcon
Stayed 7 nights in Oct 2019
Verified review

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Très bon en générale , chambre spacieuse et propre
Stayed 7 nights in Oct 2019
Verified review

4/10 Poor

Verified traveller

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities

Hôtel décevant pour un 4 étoiles

Publicité mensongère, nous attendions un miniclub vanté par vos soins qui n'existe pas. Hôtel relativement loin de la plage: 800m Hôtel de ville sans aucun extérieur. Snacks all inclusive peu étendu et qui ferme parfois 1h avant à la piscine. Points positifs : repas de bonne qualité et aire de jeux intérieure
Stayed 6 nights in Oct 2019
Verified review

10/10 Excellent

Verified traveller

Liked: Staff & service, amenities, property conditions & facilities
Está bien si vas con niños, la comida está bien,el desayuno es un poco repetitivo, la habitación es amplia pero el siga cama que ponen a los niños muy incómodo.
Stayed 7 nights in Sep 2019
Verified review

10/10 Excellent

Juan Andres

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Es la segunda vez que nos alojamos aqui, en familia, con dos niños. El hotel es muy cómodo y en general el personal muy amable. La situación es muy buena, al lado de Playa Jardin y Punta Brava, andando al LoroParque y al Puerto de la Cruz. La cuesta de subida es lo que peor se lleva sobre todo si vuelves cansado :-). Es cierto que los horarios estan pensados para extranjeros pero no es problema para nosotros. La comida bastante variada y buena calidad. En general un hotel muy recomendable en el que descansar unos dias o tener un punto para recorrer la isla.
Stayed 14 nights in Aug 2019
Verified review

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Yo lo he visto un poco escaso en el tema del todo incluido,sobretodo en los horarios de la zona de la piscina cerraban a las 18.00 y snacks en el restaurante de arriba no habia y de 13.00 a16.00 en la piscina no disponia de snacks tampoco.
Stayed 8 nights in Aug 2019
Verified review

8/10 Good

Sritharan

Liked: Cleanliness, staff & service, room comfort
veldig bra for Family hotel og rent og fint god service,vi er fornøyd og glad.
Stayed 7 nights in Jul 2019
Verified review

4/10 Poor

Nina

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort

Inga diamanter & inga sviter här inte

Dessvärre levde det inte upp till 4 stjärnor överhuvudtaget. Trots reklam för det fanns ej AC, endast en mindre pool som var överfull, ingen närhet till havet, familjerum blev trasig bäddsoffesäng till barnen, lång kö för att komma in i frukostrummet, som var rörigt. Det enda plus var trevlig receptionist man då vi checkade ut efter endast 1 övernattning & ställde in de 4 övriga. Två stjärnor ger vi detta hotell.
Stayed 5 nights in Jul 2019
Verified review

8/10 Good

SERGIO

Liked: Staff & service, amenities, property conditions & facilities
Lo mejor la cercanía de la piscina a la habitación del hotel, prácticamente al lado. El personal del hotel muy atento y simpático. Aparcamiento gratis muy cerca del hotel. En general un hotel muy bueno para pasar vacaciones en familia.
Stayed 7 nights in Jul 2019
Verified review

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
No me parecio bien el horario de la piscina ya que cerraban a las 18h, ni el horario de las cenas que era de 19 a 21,30h, creo que los españoles normalmente cenamos mas tarde y mas si estamos de vacaciones
Stayed 7 nights in Jun 2019