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Grand Residences Riviera Cancún All Inclusive

5.0 star property
5-star beachfront hotel near Puerto Morelos Beach

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3 outdoor pools, pool umbrellas, sun loungers
3 restaurants, breakfast, lunch, dinner served; international cuisine
Exterior

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • All-inclusive
  • Parking included

Explore the area

View in a map
Blvd. El Cid, Unidad 28 y 29, SM 3, Mz 20, Lote 01, Puerto Morelos, QROO, 77580
  • Place, Arrecife de Puerto Morelos National Park
    ‪5 min drive‬
  • Place, Puerto Morelos Town Square
    ‪7 min drive‬
  • Place, Ojo de Agua Beach
    ‪7 min drive‬
  • Airport, Cancun, Quintana Roo (CUN-Cancun Intl.)
    ‪51 min drive‬

Room options

View all photos for Junior Suite with Jacuzzi

Premium bedding, minibar, in-room safe, desk

Junior Suite with Jacuzzi

9.0 out of 10
Wonderful
(20 reviews)
  • 49 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Junior Suite King Bed

Junior Suite King Bed

Junior Suite King Bed

9.8 out of 10
Exceptional
(37 reviews)
  • Resort view
  • 48 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Twin Murphy Bed

View all photos for Master Suite

Premium bedding, minibar, in-room safe, desk

Master Suite

9.0 out of 10
Wonderful
(4 reviews)
  • Resort view
  • 132 sq m
  • 1 bedroom
  • Sleeps 5
  • 1 King Bed and 3 Twin Murphy Beds

View all photos for Junior Suite Beachfront

Room

Junior Suite Beachfront

9.8 out of 10
Exceptional
(10 reviews)
  • Beach view
  • 48 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Twin Murphy Bed

View all photos for One Bedroom Master Suite Beachfront

Premium bedding, minibar, in-room safe, desk

One Bedroom Master Suite Beachfront

10.0 out of 10
Exceptional
(1 review)
  • Beach view
  • 132 sq m
  • 1 bedroom
  • Sleeps 5
  • 1 King Bed and 3 Twin Murphy Beds

View all photos for Family Suite, 2 Bedrooms

Family Suite, 2 Bedrooms

Family Suite, 2 Bedrooms

  • Resort view
  • 223 sq m
  • 2 bedrooms
  • Sleeps 8
  • 2 King Beds and 4 Twin Murphy Beds

View all photos for Family Suite, 2 Bedrooms, Beach View

47-inch plasma TV with cable channels, TV, DVD player

Family Suite, 2 Bedrooms, Beach View

  • Beach view
  • 223 sq m
  • 2 bedrooms
  • Sleeps 8
  • 2 King Beds, 3 Twin Murphy Beds and 1 Double Bed

View all photos for Family Suite, 3 Bedrooms

Family Suite, 3 Bedrooms

Family Suite, 3 Bedrooms

  • Resort view
  • 281 sq m
  • 3 bedrooms
  • Sleeps 10
  • 2 King Beds, 4 Twin Murphy Beds and 2 Double Beds

View all photos for Family Suite, 3 Bedrooms, Beach View

Premium bedding, minibar, in-room safe, desk

Family Suite, 3 Bedrooms, Beach View

  • Beach view
  • 281 sq m
  • 3 bedrooms
  • Sleeps 10
  • 2 King Beds, 3 Twin Murphy Beds and 3 Double Beds

View all photos for Suite, 1 Bedroom, Private Pool

Suite, 1 Bedroom, Private Pool | Terrace/patio

Suite, 1 Bedroom, Private Pool

8.4 out of 10
Very good
(6 reviews)
  • Garden view
  • 291 sq m
  • 1 bedroom
  • Sleeps 5
  • 1 King Bed and 3 Twin Murphy Beds

About the area

Puerto Morelos

Beachfront retreat .Within 3 miles (5 km) of this Puerto Morelos hotel, you'll find Puerto Morelos Artists’ Cooperative and San Jose Catholic Parish. Puerto Morelos Town Square and Ojo de Agua Beach are also within 3 miles (5 km).

What's nearby

  • Arrecife de Puerto Morelos National Park - 5 min drive - 3.2 km
  • Puerto Morelos Town Square - 7 min drive - 3.9 km
  • Ojo de Agua Beach - 7 min drive - 3.9 km
  • Puerto Morelos Artists’ Cooperative - 7 min drive - 3.9 km
  • San Jose Catholic Parish - 7 min drive - 3.9 km

Getting around

  • Cancun Intl. Airport (CUN) - 30 min drive

Restaurants

  • ‪Ile De France - ‬2 min drive
  • ‪Aromas - ‬2 min drive
  • ‪La Alhambra - ‬17 min walk
  • ‪A'akat - ‬19 min walk
  • ‪Arrecife Restaurant - ‬16 min walk

About this property

Grand Residences Riviera Cancún All Inclusive

5-star beachfront hotel near Puerto Morelos Beach
Grand Residences Riviera Cancún All Inclusive is an all-inclusive hotel. Room rates include meals and beverages at onsite restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages, and other amenities.

Spend the day at the beach and work on your tan with sun loungers (chaise longues) or relax in the shade with umbrellas. At Grand Residences Riviera Cancún All Inclusive you can cool off in one of the 3 outdoor swimming pools and indulge in a pampering afternoon at the full-service spa.

There are 3 restaurants on site, as well as a coffee shop/café and a snack bar/deli. You can enjoy a drink at one of the bars, which include 3 bars/lounges, a beach bar, and a poolside bar. A computer station is on site and WiFi is free in public spaces. This all-inclusive hotel also offers a complimentary children's club, a children's pool, and outdoor tennis courts. Limited free parking is available on a first-come, first-served basis.

Smoking is allowed in designated areas at this 5-star Puerto Morelos hotel.

  • 144 guestrooms or units
  • 5 levels
  • 7 buildings
  • 3 dining venues
  • 3 bars or lounges
  • 1507 sq ft of conference space
  • 140 sq m of conference space
  • Built in 2013
  • Deli
  • Kid's club (free)
  • Supervised kid's activities (free)
  • Childcare (surcharge)
  • Beach lounge chairs
  • Towels for the beach
  • Umbrellas for the beach
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Conference center
  • Business facilities
  • Coffee in lobby
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Game room or arcade
  • Convenience store
  • Terrace
  • Garden
  • Gift shop
  • Beauty salon
  • ATM
  • Bellhop
  • Elevator
  • Smoking in designated areas
  • Bar on the beach
  • Bar by the pool
  • Swim-up bar
Grand Residences Riviera Cancún All Inclusive offers 144 accommodations with indoor private hot tubs and DVD players. Rooms open to furnished balconies. Beds feature premium bedding. 47-inch plasma televisions come with cable channels. Microwaves, espresso makers, and minibars are provided. Bathrooms include separate bathtubs and showers with rainfall showerheads, bathrobes, slippers, and designer toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and laptop-compatible safes, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include complimentary bottled water and hair dryers. A nightly turndown service is provided and housekeeping is offered daily.

Guests can pamper themselves with a trip to the onsite spa, which has 2 treatment rooms. Massages are available on the beach and in the spa; other services include hot stone massages, facials, and body treatments. A variety of treatment therapies are provided, including aromatherapy.

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4.1 out of 5, Very good, 2,172 reviews
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Property amenities

Family friendly

  • 3 outdoor pools
  • Arcade/game room
  • Children's games
  • Children's pool
  • Children's toys
  • DVD player
  • Free children's club
  • Free supervised activities for children
  • Grocery/convenience store
  • In-room babysitting (surcharge)
  • In-room crib
  • In-room microwave
  • Laundry facilities
  • Playground
  • Snack bar/deli
  • Soundproofed rooms

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour free roundtrip airport shuttle on request
  • Free self parking on site
  • Free valet parking on site
  • Limited onsite valet and self parking
  • Wheelchair-accessible parking available

Food and drink

  • 3 bars/lounges
  • 3 restaurants
  • A beach bar
  • A coffee shop/cafe
  • A poolside bar
  • A swim-up bar
  • Coffee and tea in common areas
  • Couples/private dining
  • Snack bar/deli

Things to do

  • 2 outdoor tennis courts
  • 3 outdoor pools
  • Arcade/game room
  • Bicycle tours
  • Children's pool
  • Free children's club
  • Full-service spa
  • Gym
  • Hot tub
  • Playground

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Elevator
  • Wheelchair-accessible parking

Room amenities

Entertainment

  • 47-inch plasma TV with cable channels
  • DVD player
  • iPod dock

Bedroom

  • Blackout drapes
  • Free crib
  • Premium bedding

Bathroom

  • Bathrobes
  • Designer toiletries
  • Hair dryer
  • Rainfall showerhead
  • Separate bathtub and shower
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels provided

Food and drink

  • 24-hour room service
  • Champagne service
  • Espresso maker
  • Free bottled water
  • Microwave
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Ceiling fan
  • Connecting rooms available
  • Desk
  • Energy-saving switches in guestrooms
  • Free local calls
  • Iron/ironing board
  • Laptop-compatible safe
  • LED lighting
  • Phone
  • Soundproofed rooms
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: midnight
Early check-in subject to availability
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 25

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

This property offers transfers from the airport; to arrange pick-up, guests must contact the property 48 hours prior to arrival, using the contact information on the booking confirmation
Guests will receive an email within 2 weeks before arrival with check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification.
Guests who require airport shuttle pickup service must contact the property at least 48 hours in advance with their arrival details.
Guests with multi-day reservations who stay on Saturday night may need to be relocated to another similar unit.
This property offers airport shuttle pickup service from Cancun International Airport only.

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: MXN 3800.00 per night
  • A tax is imposed by the city: MXN 70.39 per accommodation, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Long-term renters welcome
This property uses a grey water recycling system
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and window guards
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room. This property accepts Visa, Mastercard, and American Express. Cash is not accepted. This property uses a grey water recycling system. Long-term renters welcome. For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system, and window guards in each accommodation. Cashless payment methods are available for all transactions.

Guests staying through a Saturday night may be required to move rooms with hotel assistance.
Property Registration Number 011-013-002398/2025

We should mention

  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Cancun Residences
Grand Residences Cancun
Grand Residences Riviera
Grand Residences Riviera Cancun
Grand Residences Riviera Cancun Maya Mexico - Puerto Morelos
Grand Residences Riviera Cancun Condo Puerto Morelos
Grand Residences Riviera Cancun Puerto Morelos
Grand Residences Riviera Cancun Condo
Grand Residences Riviera Cancun Resort Puerto Morelos
Grand Residences Riviera Cancun Resort
Resinces Riviera Cancun Puert

Grand Residences Riviera Cancún All Inclusive Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 762 out of 1004 reviews
Rating 8 - Good. 131 out of 1004 reviews
Rating 6 - Okay. 56 out of 1004 reviews
Rating 4 - Poor. 26 out of 1004 reviews
Rating 2 - Terrible. 29 out of 1004 reviews

9.8/10

Cleanliness

9.6/10

Staff & service

9.0/10

Amenities

9.6/10

Property conditions & facilities

Reviews

10/10 Excellent

Katherine

Liked: Cleanliness, amenities, property conditions & facilities
The staff is amazing and the resort is very well maintained. Every aspect of our stay was wonderful!
Stayed 10 nights in Jan 2026

8/10 Good

Matthew

Travelled with family, Travelled with family and small children
Liked: Cleanliness, property conditions & facilities
Very clean, less options than a typical resort as it is primarily a residence.
Stayed 7 nights in Nov 2025

8/10 Good

Jennifer

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Room and grounds were spotless and well kept. The service was wonderful and the staff was attentive and friendly. The food was not incredible but fine. They could use more options for restaurants/cafes/etc. Overall, excited we found a quiet getaway that let us relax.
Stayed 4 nights in Nov 2025

10/10 Excellent

Jackelin

Stayed 3 nights in Nov 2025

10/10 Excellent

Aristotelis G

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
From the chauffeur to the reception staff, and the room itself, were exceptional. The food was world class. What stood out most was the staff’s ability to please and put a smile on our faces.
Pristine beachfront
World class menu
Traditional delights
Serene setting
Stayed 7 nights in Nov 2025

10/10 Excellent

Mark Paul

The room was very nice
Stayed 5 nights in Nov 2025

10/10 Excellent

Christopher

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Nice rooms and great staff.
Stayed 6 nights in Oct 2025

4/10 Poor

Jack

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Worst stay ever at an all inclusive. We were only there 2 nights and our room was not cleaned or made up on the one day we had. Staff threatened us with extra charges if we didn’t make it to our dinner reservations even though we had only 45 minutes after we arrived. Basically one restaurant that they split to call it two. There are so many other places to go that are not so remote and have a proper all-inclusive offering.
Stayed 2 nights in Nov 2025

10/10 Excellent

JACOB, CHERRYVILLE

Stayed 4 nights in Jul 2025

10/10 Excellent

Frank

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Airport shuttle, cleanliness, great custimer service, delicious food, proximity to beach
Stayed 4 nights in Oct 2025

10/10 Excellent

Gregory

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice. Staff was fantastic. Really needs more entertainment and more food variety. Had construction beside the property but it really didn’t bother us.
Stayed 7 nights in Oct 2025

10/10 Excellent

Arif

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place for family vacation.
Stayed 5 nights in Oct 2025

10/10 Excellent

Gabriela Teresa

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
⭐️⭐️⭐️⭐️⭐️ 5/5 I had such a wonderful stay. The staff were amazing, incredibly attentive, friendly, and always willing to help with anything I needed. The food was delicious, fresh, and full of variety. The entire atmosphere made it the perfect place to relax and unwind. I left feeling completely refreshed and can’t wait to come back!
Stayed 3 nights in Oct 2025

10/10 Excellent

Roderick William

Travelled with family, Travelled with family and small children, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff is exceptionally friendly and well trained. The food is excellent.
Stayed 8 nights in Oct 2025

10/10 Excellent

Travy

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Far surpassed all of my expectations! We can’t wait to go again!
Stayed 3 nights in Oct 2025

8/10 Good

Rupinder

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were the best part of the visit, especially when dining. It was a beautiful location, quiet, with three pools and amazing service. A couple of drawbacks. We went in October (rainy season) and with the seaweed, you could not swim off the beach. Also, we understand that many places are trying to keep their clientele but we are not in favour of timeshares. Which is one presentation that you need to participate in. However, the staff were not pushy and very knowledgeable, so it was manageable.
Stayed 5 nights in Oct 2025

10/10 Excellent

Keyvan

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 5 nights in Oct 2025

10/10 Excellent

Liandro, Saratoga Springs

Liked: Cleanliness, staff & service, property conditions & facilities
Everything was perfect
Stayed 2 nights in Oct 2025

10/10 Excellent

ANTONETTE M

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was wonderful! Staff was very friendly, our room was very clean and quiet. We would definitely come back to this resort.
Stayed 5 nights in Oct 2025

10/10 Excellent

Tamara

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I went to celebrate my 50th birthday and I couldn’t choose a better place!!
Stayed 7 nights in Oct 2025

10/10 Excellent

Yvette, Queens Village

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was my first solo trip and this hotel made me feel safe, at ease, and relaxed. It's absolutely beautiful and peaceful. Not the loud noise that you hear in Cancun which i understand but it was the perfect getaway from the city life. Beautiful views, sunsets and sunrises... activities by the pool and the excursions are amazing. I was treated like a VIP guest and it was just little old me... highly recommend it
The parrots
Stayed 4 nights in Aug 2025

10/10 Excellent

Gurdeep Singh

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing stay
Stayed 7 nights in Aug 2025

10/10 Excellent

Celeste

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Pros: beautiful, well-maintained property, very attentive and friendly staff, delicious food, easy transportation to and from the airport, quiet location, not crowded at all, a truly relaxing vacation, most guests were seniors or families with young children Cons: We visited in September not knowing seaweed at the beach was a problem, the winter months would be a better time to go. We were offered free salon services or excursions if we agreed to attend a 1 1/2 hour “presentation” so beware, it’s just a sales pitch to join a membership to their hotels
Stayed 5 nights in Sep 2025

10/10 Excellent

Alison, Murphy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 7 nights in Sep 2025

10/10 Excellent

Dwayne

Stayed 3 nights in Sep 2025