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Hotel Cielo y Selva

2.5 star property
Beachfront hotel near Sian Ka'an Biosphere Reserve

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Photo gallery for Hotel Cielo y Selva

Exterior
Exterior
Outdoor pool
Cabin, Private Bathroom, Beach View
Front of property

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Pool
  • Parking included
  • Restaurant
  • Breakfast available
  • Bar
  • Housekeeping

Explore the area

View in a map
Carretera Tulum - Punta Allen, KM 42, Punta Allen, QROO, 77768
  • Place, Sian Ka'an Biosphere Reserve
    ‪1 min walk‬
  • Place, Punta Allen Park
    ‪9 min walk‬
  • Place, Punta Allen Dock
    ‪11 min walk‬

Room options

View all photos for Cabin, Private Bathroom, Beach View

Cabin, Private Bathroom, Beach View

Cabin, Private Bathroom, Beach View

  • Beach view
  • 23 sq m
  • Sleeps 3
  • 1 King Bed and 1 Twin Bed

View all photos for Room, Private Bathroom, Beach View

Room, Private Bathroom, Beach View

Room, Private Bathroom, Beach View

9.0 out of 10
Wonderful
(2 reviews)
  • Beach view
  • 23 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Family Tent, Pool Access, Beachfront

Family Tent, Pool Access, Beachfront

Family Tent, Pool Access, Beachfront

10.0 out of 10
Exceptional
(1 review)
  • Beach view
  • 20 sq m
  • Sleeps 4
  • 2 Queen Beds

About the area

Punta Allen

On the beach.At this Punta Allen hotel, you'll be within half a mile (1 km) of Sian Ka'an Biosphere Reserve and 3 miles (5 km) of Punta Allen Lighthouse.

What's nearby

  • Sian Ka'an Biosphere Reserve - 1 min walk - 0.0 km
  • Punta Allen Park - 9 min walk - 0.8 km
  • Punta Allen Dock - 11 min walk - 0.9 km
  • Sol Caribe Beach - 27 min drive - 10.6 km

Getting around

  • Tulum Intl. Airport (TQO) - 178 min drive

Restaurants

  • ‪Loncheria Lucy - ‬6 min walk
  • ‪Taco Loco - ‬9 min walk
  • ‪Casa Ascention - ‬7 min walk
  • ‪Restaurante Gaytanes - ‬7 min walk
  • Restaurant Vigia Grande

About this property

Hotel Cielo y Selva

Beachfront hotel near Sian Ka'an Biosphere Reserve
There's a restaurant on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi. An outdoor pool, a terrace, and tour/ticket assistance are also featured at Hotel Cielo y Selva. Self parking is free.

Smoking is allowed in designated areas at this Punta Allen hotel.

  • 14 guestrooms or units
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Front desk (limited hours)
  • Storage area for luggage
  • Tour and ticket information
  • Terrace
  • Garden
  • Outdoor picnic space
  • Smoking in designated areas
  • Bar or lounge
  • Dining venue
Hotel Cielo y Selva offers 14 accommodations. Bathrooms include showers with rainfall showerheads. Housekeeping is provided daily.

Similar properties

Restaurant
Grand Slam Fishing Lodge Tulum
Punta Allen
  • Pool
  • Breakfast included
  • Spa
  • Free WiFi
4.4 out of 5, Excellent, 3 reviews
The price is CA $365
CA $456 total
includes taxes & fees
May 31 - Jun 1
Grand Slam Fishing Lodge Tulum

Property amenities

Family friendly

  • Outdoor pool
  • Playground

Internet

  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site

Food and drink

  • Daily cooked-to-order breakfast available 7:30 AM to 11:00 AM for a fee
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas

Things to do

  • Bicycle rentals
  • Outdoor pool
  • Playground

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No elevator (single-level property)
  • Well-lit path to entrance

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Rainfall showerhead
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

More

  • Window screens

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 7:00 PM

Early check-in subject to availability

Late check-in subject to availability

Minimum check-in age: 18

Check-out

Check-out before 11:00 AM

Contactless check-out available

A late check-out fee will be charged

Special check-in instructions

The front desk is open daily from 9:00 AM - 9:00 PM

Guests must contact the property in advance for check-in instructions; front desk staffed during limited hours

To make arrangements for check-in please contact the property at least 48 hours before arrival using the information on the booking confirmation

If you are planning to arrive after 7:00 PM please contact the property in advance using the information on the booking confirmation

Information provided by the property may be translated using automated translation tools

Access methods

Front desk (limited hours)

Pets

  • Pets and service animals are not allowed at Hotel Cielo y Selva

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 4 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • A late check-out fee will be charged

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher, a security system, and a first aid kit
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, debit cards, and cash. For guests' safety, the property includes a fire extinguisher, a security system, and a first aid kit in each accommodation.

We should mention

  • Children 4 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Pets and service animals are not allowed on site.

Property is also known as

Hotel Cielo y Selva Hotel

Hotel Cielo y Selva Punta Allen

Hotel Cielo y Selva Hotel Punta Allen

Frequently asked questions

How close is Hotel Cielo y Selva to the airport?

Hotel Cielo y Selva is 57.1 mi (178-min drive) away from the Tulum Intl. Airport (TQO) airport, the closest popular airport to the property.

Does Hotel Cielo y Selva have an airport shuttle?

Airport shuttle services are not available at Hotel Cielo y Selva.

How close is Hotel Cielo y Selva to the beach?

This hotel is on the beach. Don't forget your sunscreen!

Does Hotel Cielo y Selva offer free breakfast?

Hotel Cielo y Selva does not offer free breakfast. It's available every day from 7:30 AM to 11:00 AM.

Is there a casino at Hotel Cielo y Selva?

No, there is no casino at this hotel.

What time is check-in at Hotel Cielo y Selva?

Check-in start time: 3:00 PM; Check-in end time: 7:00 PM.

Is there free parking at Hotel Cielo y Selva?

This hotel offers free self parking.

Does Hotel Cielo y Selva have a pool?

Hotel Cielo y Selva features an outdoor pool.

Does Hotel Cielo y Selva have a restaurant?

Yes, there is a restaurant on site.

Does Hotel Cielo y Selva have a spa?

There are no spa services available at this hotel.

How close is Hotel Cielo y Selva to downtown Punta Allen?

Hotel Cielo y Selva is 0.4 mi away from Punta Allen.

Hotel Cielo y Selva Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 54 out of 82 reviews
Rating 8 - Good. 16 out of 82 reviews
Rating 6 - Okay. 7 out of 82 reviews
Rating 4 - Poor. 4 out of 82 reviews
Rating 2 - Terrible. 1 out of 82 reviews

8.8/10

Cleanliness

9.2/10

Staff & service

8.2/10

Amenities

8.8/10

Property conditions & facilities

Reviews

8/10 Good

Derek

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Staff were amazing. Room was spotless.
Stayed 3 nights in Feb 2026

10/10 Excellent

Callum

Liked: Cleanliness, amenities, property conditions & facilities
Location right on the beach was fantastic and the staff were excellent. We did a tour facilitated by the hotel (and much cheaper than if we’d come from Tulum), which was fantastic.
Stayed 2 nights in Feb 2026

10/10 Excellent

Alan Emmanuel

Stayed 2 nights in Feb 2026

8/10 Good

Karen

Travelled with family
Liked: Cleanliness, staff & service
Friendly helpful staff, lovely quiet beech, clean room
Stayed 3 nights in Jan 2026

8/10 Good

Kimberly

Liked: Cleanliness, staff & service, property conditions & facilities
Great place to stay and wonderful staff. I wish the town would clean up trash along the beach. It was sad to see all that trash.
Stayed 2 nights in Nov 2025

2/10 Terrible

Victor, newton

It is so small, more bathtub
Stayed 2 nights in Nov 2025

10/10 Excellent

Christian

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Cielo y Selva is a very convenient option to stay in one of the most beautiful places there is in this world! Staff is great and hotel has good things to relax at the beach.
Stayed 2 nights in Mar 2024

10/10 Excellent

Matt

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Worth the long bumpy drive. Do not try to drive in a car. SUV or truck only and make sure you have a full tank of gas and plenty of water.
Stayed 2 nights in Feb 2024

10/10 Excellent

Charles

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Cielo y Selva, simply speaking , is marvelous. It is peaceful and clean, the sea is beautiful. Staff are exceptional. The chef works magic with The menu. And, they work with local tour operators in a very sustainable way. The only drawback is that access on foot to the Reserve is virtually non-existent. But, if you want to get away from it all, this is a perfect choice. And, I've seen about 40 species of birds here.
Stayed 3 nights in Nov 2023

10/10 Excellent

Andrés

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Aug 2023

10/10 Excellent

Dan

Liked: Cleanliness, staff & service, property conditions & facilities
This place is the definition of tranquility. Not much happening around here except the waves breaking on the shore and the stars sparkling in the sky. A place to wallow in the natural beauty surrounding you and feel thankful that there are still places like this.
Stayed 1 night in Jun 2023

4/10 Poor

Jeff

Travelled with group
Disliked: Cleanliness, staff & service
Location is brilliant. 3 day stay and not once was room serviced. We had stayed 2 times prior. Rented highway price accommodation. Power out at 2 am without ventilation, lights. The site is powered by a grossly inadequate generator. They did not replace toilet paper (brought our own) did not sweep or empty trash cans (beach location and sandy ) but we learned to bring our own broom. Although food for sale the offerings were snack items at best. We know to go into town based on pst experience. It is not luxury or delux in any way. This is glorified camping and should be categorized as such for others. I had not offered any negative feedback in the last however this facility needs a wake up call.
Stayed 3 nights in Nov 2022

10/10 Excellent

Ricardo, Guadalajara

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent experience, if you are looking to disconnect in one of the most beautiful places in the world, this is it!
Stayed 1 night in Sep 2022

10/10 Excellent

Julio

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
..
Stayed 2 nights in Sep 2022

10/10 Excellent

Hugo

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We love this place
Stayed 1 night in Sep 2022

10/10 Excellent

Elika

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Secluded relaxing beach getaaway

Lovely escape on a secluded beach, 5min walk from a small fishing village in Sian Ka'an. The common areas are lovely, with clean, soft sand, hummocks, tables and chairs and cushions to sit on. I wish I had stayed there longer. The shared bathrooms were clean, pretty, and comfortable to use. I stayed in a "glamping" tent, which was nice but had a tendency to overheat because the air doesn't flow through (there is only one opening), so it was helpful to have the fan. (The air is hot, but there's a constant breeze off the water, so outside the tent it was quite comfortable.) The restaurant has a variety of dishes, the coconut pancakes were nice, the guacamole and the fish were kindof okay, and the chicken skewers were outstanding, so it's all a bit of a surprise. :) There are other restaurants in town with more traditional Mexican food. Some seasons there is a lot of seaweed, so not nice to swim and it smells. As for the “outdoor pool”, it's tiny and only for sitting. The road here is like driving on the moon, so don't drive if you get carsick. To take a boat, show up at 3pm at the entrance of Hostal Pueblo Magica in Tulum, where there's a van transfer to a boat for 650MXN. Return is at 7am. I would recommend Cielo y Selva to anyone who wants to get away to someplace where it feels like you're away from everything on a tranquil and secluded beach paradise. I wouldn't recommend it if you're looking for a lively area, not much other than scenery and fishing in Punta Allen.
Stayed 2 nights in May 2022

6/10 Okay

Jeff

Travelled with partner
Liked: Cleanliness
Stayed 3 nights in Apr 2022

10/10 Excellent

Rhys

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fantastic and magical place to stay! Especially if you like an adventure and staying in remote areas....
Stayed 3 nights in Dec 2021

10/10 Excellent

Verified traveller

Liked: Staff & service, amenities, property conditions & facilities
Stayed 1 night in Jun 2021

4/10 Poor

Verified traveller

Travelled with family
Disliked: Amenities
I liked the palm trees on the beach. But the seaweed stunk real bad, the bathrooms were tiny and dirty, there was a huge beehive close to our tent, and the advertised onsite pool was only a small wading pool to clean your feet. The nearby town is full of garbage, it is sad what happened to it over the years. We couldn't swim, nor did we see any animals except some emaciated roosters and some wild cats and dogs. It was depressing and so not worth the cumbersome, pothole riddled drive.
Stayed 1 night in Jun 2021

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent vibe and service!
Stayed 1 night in Apr 2021

10/10 Excellent

Verified traveller

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The customer service and ambiance is amazing. The road to get there is dreadful but it’s worth it
Stayed 1 night in Feb 2021

8/10 Good

Verified traveller

Travelled with family
Liked: Staff & service, property conditions & facilities
Stayed 2 nights in Jan 2021

8/10 Good

LYDIA

Liked: Staff & service, property conditions & facilities, room comfort

NYE Stay

Please make sure you block out 3 hours to drive from the gate (the entrance to the national reserve) to the hotel. And it’s only 25 miles...the road it THAT bad. And that’s not counting the inevitable Tulum traffic. So, 4-5 hours once you make the east turn to Tulum. The place is so secluded and peaceful. The poor town is pretty run down but amazing people and 3 or so restaurants and all 3 were really good.
Stayed 4 nights in Dec 2020

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Nice people, beautiful place, amazing view, excellent food
Stayed 1 night in Oct 2020