Serenade Punta Cana Beach & Spa Resort - All Inclusive

4.5 star property
4.5-star beachfront property near Bavaro Beach

Choose dates to view prices

Photo gallery for Serenade Punta Cana Beach & Spa Resort - All Inclusive

View from room
Restaurant
Lobby
Private beach, white sand, sun loungers, beach umbrellas
Premium Suite | View from room

Reviews

8.0 out of 10
Very good

Popular amenities

  • All-inclusive
  • Pet-friendly
  • Breakfast included

Explore the area

View in a map
Carretera Cabeza de Toro, Punta Cana, La Altagracia, 23000
  • Place, Bavaro Lagoon
    ‪5 min walk‬
  • Place, Cabeza de Toro Beach
    ‪12 min walk‬
  • Place, Catalonia Caribe Golf Club
    ‪19 min walk‬
  • Airport, Punta Cana (PUJ-Punta Cana Intl.)
    ‪20 min drive‬

Room options

Luxury Room, Garden View

8.6 out of 10
Excellent
(152 reviews)
  • 50 sq m
  • Sleeps 1
  • 2 Double Beds

Luxury Room, Garden View

8.6 out of 10
Excellent
(396 reviews)
  • 50 sq m
  • Sleeps 2
  • 2 Double Beds

Luxury Room, Garden View

8.0 out of 10
Very good
(53 reviews)
  • 50 sq m
  • Sleeps 3
  • 2 Double Beds

Luxury Room, Garden View

9.0 out of 10
Wonderful
(72 reviews)
  • 50 sq m
  • Sleeps 3
  • 2 Double Beds

Luxury Room, Garden View

9.0 out of 10
Wonderful
(43 reviews)
  • 50 sq m
  • Sleeps 4
  • 2 Double Beds

Luxury Room, Garden View

  • 50 sq m
  • Sleeps 3
  • 2 Double Beds

Luxury Room, Pool Access

9.8 out of 10
Exceptional
(13 reviews)
  • 50 sq m
  • Sleeps 1
  • 1 King Bed and 1 Double Sofa Bed OR 2 Queen Beds

Luxury Room, Pool Access

8.6 out of 10
Excellent
(217 reviews)
  • 50 sq m
  • Sleeps 2
  • 2 Double Beds OR 1 King Bed and 1 Double Sofa Bed

Luxury Room, Pool Access

8.2 out of 10
Very good
(22 reviews)
  • 50 sq m
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed and 1 Double Sofa Bed

Luxury Room, Pool Access

7.6 out of 10
Good
(31 reviews)
  • 50 sq m
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed and 1 Double Sofa Bed

Luxury Room, Pool Access

7.8 out of 10
Good
(10 reviews)
  • 50 sq m
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed and 1 Double Sofa Bed

Luxury Room, Pool Access

8.0 out of 10
Very good
(2 reviews)
  • 50 sq m
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed and 1 Double Sofa Bed

Superior Room, Jetted Tub, Sea View

  • 91 sq m
  • Sea view
  • Sleeps 1
  • 2 King Beds

Superior Room, Jetted Tub, Sea View

8.8 out of 10
Excellent
(57 reviews)
  • 91 sq m
  • Sea view
  • Sleeps 2
  • 2 King Beds

Superior Room, Jetted Tub, Sea View

8.0 out of 10
Very good
(3 reviews)
  • 91 sq m
  • Sea view
  • Sleeps 3
  • 2 King Beds

Superior Room, Jetted Tub, Sea View

8.8 out of 10
Excellent
(6 reviews)
  • 91 sq m
  • Sea view
  • Sleeps 3
  • 2 King Beds

Superior Room, Jetted Tub, Sea View

9.0 out of 10
Wonderful
(4 reviews)
  • 91 sq m
  • Sea view
  • Sleeps 4
  • 2 King Beds

Superior Room, Jetted Tub, Sea View

  • 91 sq m
  • Sea view
  • Sleeps 3
  • 2 King Beds

Room Luxury with Garden View

  • 49 sq m
  • Sleeps 1

Double Room Luxury with Garden View

  • 49 sq m
  • Sleeps 2

Triple Room Luxury with Garden View

  • 49 sq m
  • Sleeps 3

Quadruple Room Luxury with Garden View

  • 49 sq m
  • Sleeps 4

Triple Room Luxury with Garden View

  • 49 sq m
  • Sleeps 3

Quadruple Room Luxury with Garden View

  • 49 sq m
  • Sleeps 4

Room Luxury

  • 49 sq m
  • Sleeps 1

Double Room Luxury With private pool

  • 49 sq m
  • Sleeps 2

Triple Room Luxury with Pool View

  • 49 sq m
  • Sleeps 3

Quadruple Room Luxury with Pool View

  • 49 sq m
  • Sleeps 4

Triple Room Luxury

  • 49 sq m
  • Sleeps 3

Quadruple Room Luxury With private pool

  • 49 sq m
  • Sleeps 4

Triple Suite Master with Pool View

  • 98 sq m
  • Sleeps 3

Double Suite Master with Pool View

  • 98 sq m
  • Sleeps 2

Family Suite -5 guests- Master with Pool View

  • 98 sq m
  • Sleeps 5

Quadruple Suite Master with Pool View

  • 98 sq m
  • Sleeps 4

Family Suite -5 guests- Master with Pool View

  • 98 sq m
  • Sleeps 5

Luxury Suite

9.4 out of 10
Exceptional
(50 reviews)
  • 98 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 King Beds and 1 Double Sofa Bed

Luxury Suite

9.2 out of 10
Wonderful
(12 reviews)
  • 98 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 King Beds and 1 Double Sofa Bed

Luxury Suite

8.8 out of 10
Excellent
(18 reviews)
  • 98 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 King Beds and 1 Double Sofa Bed

Luxury Suite

8.6 out of 10
Excellent
(10 reviews)
  • 98 sq m
  • 1 bedroom
  • Sleeps 5
  • 2 King Beds and 1 Double Sofa Bed

Luxury Suite

9.4 out of 10
Exceptional
(23 reviews)
  • 98 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 King Beds and 1 Double Sofa Bed

Luxury Suite

7.4 out of 10
Good
(13 reviews)
  • 98 sq m
  • 1 bedroom
  • Sleeps 5
  • 2 King Beds and 1 Double Sofa Bed

Premium Suite

8.2 out of 10
Very good
(24 reviews)
  • 78 sq m
  • 1 bedroom
  • Ocean view
  • Sleeps 2
  • 1 King Bed and 1 Double Sofa Bed

Suite Luxury

  • 98 sq m
  • Sleeps 6

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About the area

Punta Cana

Beachside getaway.Stay at this Punta Cana property and you'll be within half a mile (1 km) of Bavaro Lagoon and 2 miles (3 km) of Cabeza de Toro Beach. Carol Downtown Mall and Downtown Punta Cana are also within 6 miles (10 km).

What's nearby

  • Bavaro Lagoon - 5 min walk - 0.5 km
  • Dolphin Explorer - 10 min walk - 0.8 km
  • Cabeza de Toro Beach - 12 min walk - 1.1 km
  • Catalonia Caribe Golf Club - 19 min walk - 1.6 km
  • Bavaro Beach - 21 min drive - 15.0 km

Getting around

  • Punta Cana Intl. Airport (PUJ) - 24 min drive

Restaurants

  • ‪The Cut - ‬12 min walk
  • ‪The Win - ‬1 min walk
  • ‪Windows Restaurant - ‬4 min drive
  • ‪Thalassa Restaurant - ‬6 min drive
  • ‪Restaurante Brasileiro Punta Cana - ‬19 min walk

About this property

Serenade Punta Cana Beach & Spa Resort - All Inclusive

4.5-star beachfront property near Bavaro Beach
Serenade Punta Cana Beach & Spa Resort - All Inclusive is an all-inclusive property. Room rates include meals and beverages at onsite restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages, and other amenities.

Step outside to unwind on the white sand beach. Enjoy the umbrellas and sun loungers for a relaxing day at the beach. At Serenade Punta Cana Beach & Spa Resort - All Inclusive you can cool off in one of the 3 outdoor swimming pools and indulge in a pampering afternoon at the full-service spa.

Free breakfast is served daily. There's a restaurant on site. You can enjoy a drink at one of the bars, which include 2 poolside bars and a bar/lounge. WiFi is free in public spaces. This all-inclusive property also offers a complimentary water park, a children's pool, and a fitness center. Free self parking is available.

Smoking is allowed in designated areas at this 4.5-star Punta Cana property.

  • 603 guestrooms or units
  • 3 levels
  • 8 buildings
  • 2 bars by the pool
  • 2 swim-up bars
  • Built in 2020
  • Buffet breakfast (free)
  • Beach lounge chairs
  • Towels for the beach
  • Umbrellas for the beach
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Conference space
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Tour and ticket information
  • Wedding services available
  • Game room or arcade
  • Pool or billiards table
  • Terrace
  • Garden
  • Gift shop
  • Beauty salon
  • Onsite shopping
  • Bellhop
  • Elevator
  • Smoking in designated areas
  • Bar or lounge
  • Dining venue
Serenade Punta Cana Beach & Spa Resort - All Inclusive offers 603 air-conditioned accommodations with minibars and safes. Rooms open to balconies. 65-inch flat-screen televisions come with cable channels. Bathrooms include showers, bathrobes, slippers, and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access (speed: 25+ Mbps). Business-friendly amenities include desks and phones. Additionally, rooms include complimentary bottled water and coffee/tea makers. Irons/ironing boards and change of towels can be requested. Housekeeping is provided daily.

The onsite spa has 5 treatment rooms and outdoor treatment areas. Massages are available on the beach and in the spa; other services include facials, body treatments, and manicures and pedicures. A variety of treatment therapies are provided, including aromatherapy and hydrotherapy. The spa is equipped with a sauna, a hot tub, a steam room, and Turkish bath/hammam.

The spa is open daily. Guests under 18 years old are not allowed in the spa.

Similar properties

Property amenities

Family friendly

  • 3 outdoor pools
  • Arcade/game room
  • Children's pool
  • Free water park access
  • In-room crib
  • Laundry facilities
  • Lifeguards on site
  • Playground
  • Waterslide

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free covered self parking on site

Food and drink

  • Free buffet breakfast available daily 7:00 AM to 10:00 AM
  • 2 poolside bars
  • 2 swim-up bars
  • A bar/lounge
  • A restaurant
  • Couples/private dining

Things to do

  • 3 outdoor pools
  • Air hockey
  • Arcade/game room
  • Beach volleyball
  • Billiards/pool table
  • Children's pool
  • Concerts/live shows
  • Designer stores
  • Evening entertainment
  • Fitness classes
  • Foosball table
  • Free water park
  • Full-service spa
  • Games
  • Gym
  • Playground
  • Shopping
  • Table tennis
  • Waterslide
  • Yoga classes

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)

Room amenities

Entertainment

  • 65-inch flat-screen TV with cable channels

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Limited room service
  • Minibar

More

  • Air conditioning
  • Ceiling fan
  • Desk
  • Iron/ironing board on request
  • LED lighting
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 11:30 PM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after noon please contact the property in advance using the information on the booking confirmation

Renovations and closures

The following facilities are closed seasonally each year. They will be closed from November 10 to November 13:
  • One of the swimming pools

Access methods

Staffed front desk

Pets

  • Pets: DOP 6000 per pet, per night
  • Only dogs are allowed
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: DOP 6000 per pet, per night
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
This property uses a grey water recycling system
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room. This property accepts Visa, Mastercard, American Express, debit cards, and cash. This property uses a grey water recycling system. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards in each accommodation. Cashless payment methods are available for all transactions.

We should mention

  • Pool access available from 8:00 AM to 6:30 PM.
  • Reservations are needed for massage services and spa treatments. For reservations, contact the property before arrival using the contact information on the booking confirmation.
  • Certain facilities might have restricted access. For details, you can contact the property at the number on the booking confirmation.

Property is also known as

Serenade Punta Cana Beach Spa Resort
Serenade Punta Cana Beach Spa Casino Resort
Serenade Punta Cana Beach Spa Casino Resort All Inclusive

Serenade Punta Cana Beach & Spa Resort - All Inclusive Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 3026 out of 6584 reviews
Rating 8 - Good. 1529 out of 6584 reviews
Rating 6 - Okay. 1072 out of 6584 reviews
Rating 4 - Poor. 479 out of 6584 reviews
Rating 2 - Terrible. 478 out of 6584 reviews

8.6/10

Cleanliness

8.0/10

Staff & service

8.2/10

Amenities

8.4/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

6/10 Okay

Jessica

Liked: Staff & service, property conditions & facilities
Staff was absolutely great but hotel needs update and the surroundings. Beach was dirty with plants.
Stayed 4 nights in Aug 2025

6/10 Okay

melissa

Travelled with partner, Travelled with group
Disliked: Amenities
The resort aesthetic was very welcoming. However, the constant nagging and sell tactics were extremely annoying. I was never able to walk the lobby or resort without being approached by a salesperson. The suite was surface level cleaned and needs to be deep cleaned. The bed was comfortable. The food was terrible. Everything shuts down at 7. I wouldn't recommend.
Stayed 3 nights in Aug 2025

10/10 Excellent

Naline

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great Resort!
Stayed 4 nights in May 2025

6/10 Okay

Judain

Disliked: Staff & service
The food was a turn off for me, the sounding area tend to smell at night and early mornings and you can smell a scent in the bathroom at times.
Stayed 4 nights in Aug 2025

8/10 Good

Tammy

Liked: Cleanliness, staff & service, property conditions & facilities
Nice property for the money
Stayed 7 nights in Jun 2025

10/10 Excellent

Ailetty Guerra

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Our only concern its about the towels. Las toallas tienen un color sucio feo mal lavadas. Y es increible pq todo lo demas esta maravilloso. Aun asi yo volveria de nuevo pues el Hotelen general es lo mejor para unas vacaciones.
Stayed 4 nights in Aug 2025

2/10 Terrible

Erum

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff is very rude and unhelpful. Even with tips very little is done. Room is not clean and furniture was damaged. Towels smell bad no matter how many times they are replaced. Room did not even include three towels for three people. Service was very slow when we requested a new towel, 45 minutes to get a new towel. Staff is sarcastic and does not help. When we checked in we were not given any information about where our room was, where any amenities were or even where we could find food. All staff were quite unhelpful. People are constantly harassing you about excursions and trying to con you into things you don’t want to buy. They never take no for an answer and completely ruined the peace and quiet we wanted from our vacation. Also scammed us into a « welcome » breakfast which was basically just a sales pitch to buy a hotel membership. We spent two hours explaining to them that we’re not interested and were basically held hostage until they finally let us go. The food was the only good thing but the staff in the buffet were also extremely slow and some were rude.
Stayed 5 nights in Aug 2025

6/10 Okay

William

Stayed 4 nights in Aug 2025

10/10 Excellent

Samantha Louise

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved the staff and people at this resort everyone was so helpful and happy would definitely return again
Pool staff and activities were super fun
The many pool options was a great touch
Stayed 7 nights in Aug 2025

10/10 Excellent

Aleksander

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Exelent staff
Stayed 8 nights in Jun 2025

10/10 Excellent

Migdalia

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 6 nights in Aug 2025

10/10 Excellent

Katrina

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I enjoyed the food here and the pools. They also had shows and entertainment throughout the week. The only complaint is the beach being full of seaweed but I traveled during a time where that is typical. They were doing everything they could to ensure the seaweed was cleaned up. I also am not a fan of the pushy sales people on the beach. We did end up booking an excursion with one of them which was a 10/10 experience!
Stayed 5 nights in Aug 2025

8/10 Good

Zohrab

Liked: Cleanliness, property conditions & facilities
Staff members were rude
Stayed 4 nights in Aug 2025

10/10 Excellent

Gabriel O

Liked: Cleanliness, staff & service, property conditions & facilities
Good place to stay
Stayed 7 nights in Aug 2025

10/10 Excellent

Dora

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Stayed 7 nights in Aug 2025

6/10 Okay

Stacey

Liked: Cleanliness, staff & service
Great for a quick getaway from the States. The food was not good at all. Drinks were good. Room was cleaned every day. Pleasant stay but I wouldn’t stay here again.
Stayed 3 nights in Aug 2025

4/10 Poor

britney

Liked: Cleanliness, property conditions & facilities
Property is gorgeous & clean … food is absolutely freaking disgusting. Lack of Dominican culture. Drinks were good ! But the food lol I’d rather chug urine than eat there again. Don’t ever get a hamburger ! Like ever !
Stayed 7 nights in Aug 2025

2/10 Terrible

Dorothy

Disliked: Staff & service, property conditions & facilities
We couldn't use the beach because of the seaweed, our money was stolen from the safe box, staff wasn't friendly, it took them 3 hours to check us in when we arrived. Please take action🙏
Stayed 6 nights in Aug 2025

4/10 Poor

Colby W

Travelled with family, Travelled with family and small children
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Was descent. Poor care and maintenance of property. All of the restaurants were very good with good service and food quality. Beach cleared up the last two days of our 7 night stay
Stayed 7 nights in Aug 2025

6/10 Okay

Yolanda

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
This resort is amazing. Don’t like the beach as much because it was dirty (but the weather didn’t help). Staff (depending where) were very attentive some not so much and acted as if we were a bother to them. We will be back to this property and hope things improve with excellent customer service!
Stayed 6 nights in Aug 2025

10/10 Excellent

Iroel

Stayed 4 nights in Aug 2025

6/10 Okay

Melissa

Stayed 9 nights in Aug 2025

10/10 Excellent

Catherine

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The resort was beautiful and the food was excellent from the restaurants to the buffet. The rooms were clean; anytime our room needed service it was done quickly and efficiently. The spa on the resort was worth every penny ! I would like to thank the whole entire staff for the care, time and effort that was put into making sure we enjoyed our stay there. We will be back !!!
Stayed 7 nights in Aug 2025

6/10 Okay

Jada

Communication was lacking, the food at the Italian restaurant is abysmal. Workers are extremely kind and helpful, but no one showed us around the property.
Stayed 4 nights in Aug 2025

4/10 Poor

Byron Jose Ortega

Travelled with family, Travelled with group
Disliked: Staff & service, property conditions & facilities
The restaurants doesn’t have A/C, the food in the restaurants are so so, the hotel need better management.
Stayed 5 nights in Aug 2025