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Serenade Punta Cana Beach & Spa Resort - All Inclusive

4.5 star property
4.5-star beachfront property near Bavaro Beach

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Photo gallery for Serenade Punta Cana Beach & Spa Resort - All Inclusive

View from room
Premium Suite | View from room
Lobby
1 bedroom, minibar, in-room safe, desk
Lobby

Reviews

8.0 out of 10
Very good

Popular amenities

  • All-inclusive
  • Pet-friendly

Explore the area

Map
Carretera Cabeza de Toro, Punta Cana, La Altagracia, 23000
  • Cabeza de Toro Beach
    ‪12 min walk‬
  • Catalonia Caribe Golf Club
    ‪19 min walk‬
  • Bavaro Beach
    ‪21 min drive‬
  • Punta Cana (PUJ-Punta Cana Intl.)
    ‪20 min drive‬

Room options

View all photos for Luxury Room, Pool Access

1 bedroom, minibar, in-room safe, desk

Luxury Room, Pool Access

10.0 out of 10
Exceptional
(1 review)
  • 50 sq m
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed and 1 Double Sofa Bed

View all photos for Premium Suite

Premium Suite

Premium Suite

8.4 out of 10
Very good
(20 reviews)
  • 78 sq m
  • Ocean view
  • Sleeps 2
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Luxury Room, Pool Access

1 bedroom, minibar, in-room safe, desk

Luxury Room, Pool Access

8.8 out of 10
Excellent
(213 reviews)
  • 50 sq m
  • Sleeps 2
  • 2 Double Beds OR 1 King Bed and 1 Double Sofa Bed

View all photos for Luxury Room, Pool Access

1 bedroom, minibar, in-room safe, desk

Luxury Room, Pool Access

8.4 out of 10
Very good
(21 reviews)
  • 50 sq m
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed and 1 Double Sofa Bed

View all photos for Luxury Room, Pool Access

1 bedroom, minibar, in-room safe, desk

Luxury Room, Pool Access

7.8 out of 10
Good
(28 reviews)
  • 50 sq m
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed and 1 Double Sofa Bed

View all photos for Luxury Room, Pool Access

1 bedroom, minibar, in-room safe, desk

Luxury Room, Pool Access

8.4 out of 10
Very good
(8 reviews)
  • 50 sq m
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed and 1 Double Sofa Bed

View all photos for Luxury Room, Garden View

1 bedroom, minibar, in-room safe, desk

Luxury Room, Garden View

9.0 out of 10
Wonderful
(38 reviews)
  • 50 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Luxury Room, Garden View

1 bedroom, minibar, in-room safe, desk

Luxury Room, Garden View

  • 50 sq m
  • Sleeps 3
  • 2 Double Beds

View all photos for Luxury Room, Pool Access

1 bedroom, minibar, in-room safe, desk

Luxury Room, Pool Access

9.8 out of 10
Exceptional
(13 reviews)
  • 50 sq m
  • Sleeps 1
  • 1 King Bed and 1 Double Sofa Bed OR 2 Queen Beds

View all photos for Luxury Room, Garden View

1 bedroom, minibar, in-room safe, desk

Luxury Room, Garden View

8.8 out of 10
Excellent
(345 reviews)
  • 50 sq m
  • Sleeps 2
  • 2 Double Beds

View all photos for Luxury Room, Garden View

1 bedroom, minibar, in-room safe, desk

Luxury Room, Garden View

8.4 out of 10
Very good
(45 reviews)
  • 50 sq m
  • Sleeps 3
  • 2 Double Beds

View all photos for Luxury Suite

1 bedroom, minibar, in-room safe, desk

Luxury Suite

9.4 out of 10
Exceptional
(21 reviews)
  • 98 sq m
  • Sleeps 4
  • 2 King Beds and 1 Double Sofa Bed

View all photos for Luxury Room, Garden View

1 bedroom, minibar, in-room safe, desk

Luxury Room, Garden View

9.0 out of 10
Wonderful
(64 reviews)
  • 50 sq m
  • Sleeps 3
  • 2 Double Beds

View all photos for Luxury Room, Garden View

1 bedroom, minibar, in-room safe, desk

Luxury Room, Garden View

8.6 out of 10
Excellent
(136 reviews)
  • 50 sq m
  • Sleeps 1
  • 2 Double Beds

View all photos for Superior Room, Jetted Tub, Sea View

1 bedroom, minibar, in-room safe, desk

Superior Room, Jetted Tub, Sea View

  • 91 sq m
  • Sea view
  • Sleeps 3
  • 2 King Beds

View all photos for Luxury Suite

1 bedroom, minibar, in-room safe, desk

Luxury Suite

8.6 out of 10
Excellent
(10 reviews)
  • 98 sq m
  • Sleeps 5
  • 2 King Beds and 1 Double Sofa Bed

View all photos for Luxury Suite

1 bedroom, minibar, in-room safe, desk

Luxury Suite

9.2 out of 10
Wonderful
(10 reviews)
  • 98 sq m
  • Sleeps 3
  • 2 King Beds and 1 Double Sofa Bed

View all photos for Superior Room, Jetted Tub, Sea View

1 bedroom, minibar, in-room safe, desk

Superior Room, Jetted Tub, Sea View

9.4 out of 10
Exceptional
(3 reviews)
  • 91 sq m
  • Sea view
  • Sleeps 4
  • 2 King Beds

View all photos for Luxury Suite

1 bedroom, minibar, in-room safe, desk

Luxury Suite

8.6 out of 10
Excellent
(17 reviews)
  • 98 sq m
  • Sleeps 4
  • 2 King Beds and 1 Double Sofa Bed

View all photos for Superior Room, Jetted Tub, Sea View

1 bedroom, minibar, in-room safe, desk

Superior Room, Jetted Tub, Sea View

10.0 out of 10
Exceptional
(4 reviews)
  • 91 sq m
  • Sea view
  • Sleeps 3
  • 2 King Beds

View all photos for Luxury Suite

1 bedroom, minibar, in-room safe, desk

Luxury Suite

9.4 out of 10
Exceptional
(48 reviews)
  • 98 sq m
  • Sleeps 2
  • 2 King Beds and 1 Double Sofa Bed

View all photos for Superior Room, Jetted Tub, Sea View

1 bedroom, minibar, in-room safe, desk

Superior Room, Jetted Tub, Sea View

8.8 out of 10
Excellent
(51 reviews)
  • 91 sq m
  • Sea view
  • Sleeps 2
  • 2 King Beds

View all photos for Luxury Suite

1 bedroom, minibar, in-room safe, desk

Luxury Suite

7.4 out of 10
Good
(13 reviews)
  • 98 sq m
  • Sleeps 5
  • 2 King Beds and 1 Double Sofa Bed

View all photos for Superior Room, Jetted Tub, Sea View

1 bedroom, minibar, in-room safe, desk

Superior Room, Jetted Tub, Sea View

8.0 out of 10
Very good
(3 reviews)
  • 91 sq m
  • Sea view
  • Sleeps 3
  • 2 King Beds

View all photos for Superior Room, Jetted Tub, Sea View

1 bedroom, minibar, in-room safe, desk

Superior Room, Jetted Tub, Sea View

  • 91 sq m
  • Sea view
  • Sleeps 1
  • 2 King Beds

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About the area

Punta Cana

Beachside getaway.Stay at this Punta Cana property and you'll be within half a mile (1 km) of Bavaro Lagoon and 2 miles (3 km) of Cabeza de Toro Beach. Downtown Punta Cana and Coco Bongo Punta Cana are also within 6 miles (10 km).

What's nearby

  • Cabeza de Toro Beach - 12 min walk - 1.1 km
  • Catalonia Caribe Golf Club - 19 min walk - 1.6 km
  • Coco Bongo Punta Cana - 10 min drive - 8.1 km
  • Downtown Punta Cana - 10 min drive - 8.4 km
  • Bavaro Beach - 21 min drive - 15.0 km

Getting around

  • Punta Cana Intl. Airport (PUJ) - 24 min drive

Restaurants

  • ‪The Cut - ‬12 min walk
  • ‪Lobby Bar - ‬5 min drive
  • ‪Yuca - ‬18 min walk
  • ‪Windows Restaurant - ‬4 min drive
  • ‪Bar El Palmeral - ‬5 min drive

About this property

Serenade Punta Cana Beach & Spa Resort - All Inclusive

4.5-star beachfront property near Bavaro Beach
Serenade Punta Cana Beach & Spa Resort - All Inclusive is an all-inclusive property. Room rates include meals and beverages at onsite restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages, and other amenities.

Step outside to unwind on the white sand beach. Enjoy the umbrellas and sun loungers for a relaxing day at the beach. At Serenade Punta Cana Beach & Spa Resort - All Inclusive you can cool off in one of the 3 outdoor swimming pools and indulge in a pampering afternoon at the full-service spa.

Free breakfast is served daily. There's a restaurant on site. You can enjoy a drink at one of the bars, which include 2 poolside bars and a bar/lounge. WiFi is free in public spaces. This all-inclusive property also offers a complimentary water park, a children's pool, and a fitness center. Free self parking is available.

Smoking is allowed in designated areas at this 4.5-star Punta Cana property.

  • 603 guestrooms or units
  • 3 levels
  • 8 buildings
  • 2 bars by the pool
  • 2 swim-up bars
  • Built in 2020
  • Buffet breakfast (free)
  • Beach lounge chairs
  • Towels for the beach
  • Umbrellas for the beach
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Conference space
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Tour and ticket information
  • Wedding services available
  • Game room or arcade
  • Pool or billiards table
  • Terrace
  • Garden
  • Gift shop
  • Beauty salon
  • Onsite shopping
  • Bellhop
  • Elevator
  • Smoking in designated areas
  • Bar or lounge
  • Dining venue
Serenade Punta Cana Beach & Spa Resort - All Inclusive offers 603 air-conditioned accommodations with minibars and safes. Rooms open to balconies. 65-inch flat-screen televisions come with cable channels. Bathrooms include showers, bathrobes, slippers, and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access (speed: 25+ Mbps). Business-friendly amenities include desks and phones. Additionally, rooms include complimentary bottled water and coffee/tea makers. Irons/ironing boards and change of towels can be requested. Housekeeping is provided daily.

The onsite spa has 5 treatment rooms and outdoor treatment areas. Massages are available on the beach and in the spa; other services include facials, body treatments, and manicures and pedicures. A variety of treatment therapies are provided, including aromatherapy and hydrotherapy. The spa is equipped with a sauna, a hot tub, a steam room, and Turkish bath/hammam.

The spa is open daily. Guests under 18 years old are not allowed in the spa.

Languages

English, French, German, Spanish

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Property amenities

Family friendly

  • 3 outdoor pools
  • Arcade/game room
  • Children's pool
  • Free water park access
  • In-room crib
  • Laundry facilities
  • Lifeguards on site
  • Playground
  • Waterslide

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free covered self parking on site

Food and drink

  • Free buffet breakfast available daily 7:00 AM to 10:00 AM
  • 2 poolside bars
  • 2 swim-up bars
  • A bar/lounge
  • A restaurant
  • Couples/private dining

Things to do

  • 3 outdoor pools
  • Air hockey
  • Arcade/game room
  • Beach volleyball
  • Billiards/pool table
  • Children's pool
  • Concerts/live shows
  • Designer stores
  • Evening entertainment
  • Fitness classes
  • Foosball table
  • Free water park
  • Full-service spa
  • Games
  • Gym
  • Playground
  • Shopping
  • Table tennis
  • Waterslide
  • Yoga classes

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)

Room amenities

Entertainment

  • 65-inch flat-screen TV with cable channels

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Limited room service
  • Minibar

More

  • Air conditioning
  • Ceiling fan
  • Desk
  • Iron/ironing board on request
  • LED lighting
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 11:30 PM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after noon please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • Pets: DOP 6000 per pet, per night
  • Only dogs are allowed
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: DOP 6000 per pet, per night
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
This property uses a grey water recycling system
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room. This property accepts Visa, Mastercard, American Express, debit cards, and cash. This property uses a grey water recycling system. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards in each accommodation. Cashless payment methods are available for all transactions.

We should mention

  • Pool access available from 8:00 AM to 6:30 PM.
  • Reservations are needed for massage services and spa treatments. For reservations, contact the property before arrival using the contact information on the booking confirmation.
  • Certain facilities might have restricted access. For details, you can contact the property at the number on the booking confirmation.

Property is also known as

Serenade Punta Cana Beach Spa Resort
Serenade Punta Cana Beach Spa Casino Resort
Serenade Punta Cana Beach Spa Casino Resort All Inclusive

Serenade Punta Cana Beach & Spa Resort - All Inclusive Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 2835 out of 5959 reviews
Rating 8 - Good. 1431 out of 5959 reviews
Rating 6 - Okay. 914 out of 5959 reviews
Rating 4 - Poor. 390 out of 5959 reviews
Rating 2 - Terrible. 389 out of 5959 reviews

8.8/10

Cleanliness

8.0/10

Staff & service

8.4/10

Amenities

8.6/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Liz

Travelled with group
Liked: Amenities
The customer service, the employees all about this Resort was amazing!
Stayed 7 nights in May 2025

10/10 Excellent

Daniel, Plantaion

Stayed 4 nights in May 2025

10/10 Excellent

Ciera, Brooklyn

Stayed 5 nights in Mar 2025

6/10 Okay

Britney

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
The resort is really nice with great views. I think the only things I had major problems with is the pushiness and aggression of the people trying to sell you on either spa packages, excursions, or points packages. There was no iron in the room so they sent us a steamer, but it did not work; one of the nights the safe was stuck, but we had to wait until the next day because the front desk stop answering the phone after a certain hour. There were some instances of rudeness from the staff upstairs where they book the presentations which we had to do because we were sold a lie at the airport about an excursion so the hotel offered to give us our money back plus a voucher, but we had to sign up for a presentation to get it although we made it very clear that we were not going to purchase anything And we’re only doing the presentation to be refunded. The salesman was very irritated as was I because I was being held up from enjoying my vacation while walking around the resort listening to a presentation. The restaurants on site were less than desirable. The hibachi place was great along with the presentation. It was the best Restaurant on the entire resort. If I were to visit this location again I would definitely make it known upfront that I do not want to be bothered with over zealous sales people.
Stayed 4 nights in Mar 2025

10/10 Excellent

Jennifer, Farmingville

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Mar 2025

8/10 Good

Eric

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent resort. Mostly new facilities except for all of the washrooms having no locks or broken locks. Staff were all around happy and good. My only complaint is the amount of people asking for upgrades, time share and outside excursions were very overwhelming.
Stayed 6 nights in Mar 2025

6/10 Okay

Eitan

Travelled with partner
Disliked: Staff & service, amenities
Lots of random people there trying to sell stuff to you on the beach. Additionally food was ok and the staff kept trying to sell you on upgrades or trips and wouldn't take no for an answer.
Stayed 6 nights in Mar 2025

10/10 Excellent

Juan David

Liked: Amenities
Very nice and will go back
Stayed 5 nights in Mar 2025

6/10 Okay

Alla

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice place,but ocean is very shallow, not able to sweem
Stayed 9 nights in Jan 2025

10/10 Excellent

Kayla

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing 100/10
Stayed 4 nights in Mar 2025

10/10 Excellent

Tiffany

Stayed 3 nights in Mar 2025

4/10 Poor

Antoun

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Not the best resort due to: 1. Sales people push you to do a timeshare meeting. Got upset and rude (Marcus) when we said no. 2. Twice at night people were loud and knocked on our door at 2 am. It was very scary and potentially unsafe. 3. Buffet food was nasty. Waiters were rude at times. 4. Property had area that were dirty. Top positive is beach was very beautiful. Nice umbrellas and trees provide shade.
Stayed 5 nights in Mar 2025

8/10 Good

Rachel

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Mar 2025

10/10 Excellent

Ying

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The resort is immaculate, the food is delicious, the drinks are exceptional, and the staff is incredibly friendly.
Stayed 6 nights in Mar 2025

8/10 Good

Ashley

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall great experience. Lots of selections for food and drinks. We stayed in building 7 swim out pool side and it was great but very noisy all the time. Highly recommend paying for preferred. Way better liquor selection and private pool beach area.
Stayed 5 nights in Mar 2025

10/10 Excellent

Rhea Gauri, Naperville

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Mar 2025

8/10 Good

Galilea Michelle Serrano

Stayed 3 nights in Mar 2025

8/10 Good

Rianne

Liked: Cleanliness, staff & service, property conditions & facilities
Great stay!
Stayed 7 nights in Mar 2025

6/10 Okay

Joas

Liked: Cleanliness, property conditions & facilities
Property was pretty clean and the room cleaners did a very nice job. However staff service wasn’t great even when you got a reservation at the restaurants. Some staff were awesome on the other han
Stayed 5 nights in Mar 2025

10/10 Excellent

Shianna faith

Liked: Cleanliness, staff & service, property conditions & facilities
i love the serenade. they had amazing staff stephany by the pool as entertainment, henry and jermey as bartenders at the pool, and most importantly wilfrado at the lobby bar. they are impeccable and impressive workers at serenade. they made my experience comfortable and unforgettable we definitely love this resort
Stayed 5 nights in Mar 2025

10/10 Excellent

Tamara

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great family vacation. Many restaurant options and great pools. Beach is beautiful
Stayed 7 nights in Mar 2025

6/10 Okay

Daniela

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
The customer services needs to improve… it’s a hit and mist with customer service.. I only encountered very little good customer services. I was trying for 1 month and half to get in contact emails and texting the property about having my room decorated with a birthday theme for my husband and no answer and when they answer they would send me to another person. I was doing that for a good month and half. Afterwards the services in the resort it’s not very good. I was ignore many time by staff and the buffet services never a prepare for you to dine. They bring the drinks when your dine your food don’t check on you and also most of the time I’m missing silverware. Food was okay not great. Also the pools hot tubs are not ever hot… I would be visiting another resort.
Stayed 5 nights in Mar 2025

8/10 Good

cynthia susanne

Liked: Cleanliness, staff & service, property conditions & facilities
Easy holiday with family. Dining was sometimes difficult for people with a gluten allergy.
Stayed 6 nights in Mar 2025

10/10 Excellent

Justin

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Mar 2025

8/10 Good

Lynn

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I loved the pools, resort, gym, cafe bar, and a la carte restaurants. The staff was lovely too. I didnt like the crowd - too many on the resort which meant not enough pool chairs, beach chairs for most days or calming areas as they were packed with resort guests. The resort app also didnt work most of the time, in which increased line ups to book restaurants and activities. I aldo didnt appreciate the daily asking and presure to buy a timeshare, tour activities and spa.
Stayed 7 nights in Mar 2025