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Serenade Punta Cana Beach & Spa Resort - All Inclusive

4.5 star property
4.5-star beachfront property near Bavaro Beach

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Photo gallery for Serenade Punta Cana Beach & Spa Resort - All Inclusive

View from room
Lobby
Premium Suite | View from room
1 bedroom, minibar, in-room safe, desk
Lobby

Reviews

8.0 out of 10
Very good

Popular amenities

  • All-inclusive
  • Pet-friendly

Explore the area

Map
Carretera Cabeza de Toro, Punta Cana, La Altagracia, 23000
  • Cabeza de Toro Beach
    ‪12 min walk‬
  • Catalonia Caribe Golf Club
    ‪19 min walk‬
  • Bavaro Beach
    ‪21 min drive‬
  • Punta Cana (PUJ-Punta Cana Intl.)
    ‪20 min drive‬

Room options

View all photos for Luxury Room, Pool Access

1 bedroom, minibar, in-room safe, desk

Luxury Room, Pool Access

  • 50 sq m
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed and 1 Double Sofa Bed

View all photos for Premium Suite

Premium Suite

Premium Suite

  • 78 sq m
  • Ocean view
  • Sleeps 2
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Luxury Room, Pool Access

1 bedroom, minibar, in-room safe, desk

Luxury Room, Pool Access

  • 50 sq m
  • Sleeps 2
  • 2 Double Beds OR 1 King Bed and 1 Double Sofa Bed

View all photos for Luxury Room, Pool Access

1 bedroom, minibar, in-room safe, desk

Luxury Room, Pool Access

  • 50 sq m
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed and 1 Double Sofa Bed

View all photos for Luxury Room, Pool Access

1 bedroom, minibar, in-room safe, desk

Luxury Room, Pool Access

  • 50 sq m
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed and 1 Double Sofa Bed

View all photos for Luxury Room, Pool Access

1 bedroom, minibar, in-room safe, desk

Luxury Room, Pool Access

  • 50 sq m
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed and 1 Double Sofa Bed

View all photos for Luxury Room, Garden View

1 bedroom, minibar, in-room safe, desk

Luxury Room, Garden View

  • 50 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Luxury Room, Garden View

1 bedroom, minibar, in-room safe, desk

Luxury Room, Garden View

  • 50 sq m
  • Sleeps 3
  • 2 Double Beds

View all photos for Luxury Room, Pool Access

1 bedroom, minibar, in-room safe, desk

Luxury Room, Pool Access

  • 50 sq m
  • Sleeps 1
  • 1 King Bed and 1 Double Sofa Bed OR 2 Queen Beds

View all photos for Luxury Room, Garden View

1 bedroom, minibar, in-room safe, desk

Luxury Room, Garden View

  • 50 sq m
  • Sleeps 2
  • 2 Double Beds

View all photos for Luxury Room, Garden View

1 bedroom, minibar, in-room safe, desk

Luxury Room, Garden View

  • 50 sq m
  • Sleeps 3
  • 2 Double Beds

View all photos for Luxury Suite

1 bedroom, minibar, in-room safe, desk

Luxury Suite

  • 98 sq m
  • Sleeps 4
  • 2 King Beds and 1 Double Sofa Bed

View all photos for Luxury Room, Garden View

1 bedroom, minibar, in-room safe, desk

Luxury Room, Garden View

  • 50 sq m
  • Sleeps 3
  • 2 Double Beds

View all photos for Luxury Room, Garden View

1 bedroom, minibar, in-room safe, desk

Luxury Room, Garden View

  • 50 sq m
  • Sleeps 1
  • 2 Double Beds

View all photos for Superior Room, Jetted Tub, Sea View

1 bedroom, minibar, in-room safe, desk

Superior Room, Jetted Tub, Sea View

  • 91 sq m
  • Sea view
  • Sleeps 3
  • 2 King Beds

View all photos for Luxury Suite

1 bedroom, minibar, in-room safe, desk

Luxury Suite

  • 98 sq m
  • Sleeps 5
  • 2 King Beds and 1 Double Sofa Bed

View all photos for Luxury Suite

1 bedroom, minibar, in-room safe, desk

Luxury Suite

  • 98 sq m
  • Sleeps 3
  • 2 King Beds and 1 Double Sofa Bed

View all photos for Superior Room, Jetted Tub, Sea View

1 bedroom, minibar, in-room safe, desk

Superior Room, Jetted Tub, Sea View

  • 91 sq m
  • Sea view
  • Sleeps 4
  • 2 King Beds

View all photos for Luxury Suite

1 bedroom, minibar, in-room safe, desk

Luxury Suite

  • 98 sq m
  • Sleeps 4
  • 2 King Beds and 1 Double Sofa Bed

View all photos for Superior Room, Jetted Tub, Sea View

1 bedroom, minibar, in-room safe, desk

Superior Room, Jetted Tub, Sea View

  • 91 sq m
  • Sea view
  • Sleeps 3
  • 2 King Beds

View all photos for Luxury Suite

1 bedroom, minibar, in-room safe, desk

Luxury Suite

  • 98 sq m
  • Sleeps 2
  • 2 King Beds and 1 Double Sofa Bed

View all photos for Superior Room, Jetted Tub, Sea View

1 bedroom, minibar, in-room safe, desk

Superior Room, Jetted Tub, Sea View

  • 91 sq m
  • Sea view
  • Sleeps 2
  • 2 King Beds

View all photos for Luxury Suite

1 bedroom, minibar, in-room safe, desk

Luxury Suite

  • 98 sq m
  • Sleeps 5
  • 2 King Beds and 1 Double Sofa Bed

View all photos for Superior Room, Jetted Tub, Sea View

1 bedroom, minibar, in-room safe, desk

Superior Room, Jetted Tub, Sea View

  • 91 sq m
  • Sea view
  • Sleeps 3
  • 2 King Beds

View all photos for Superior Room, Jetted Tub, Sea View

1 bedroom, minibar, in-room safe, desk

Superior Room, Jetted Tub, Sea View

  • 91 sq m
  • Sea view
  • Sleeps 1
  • 2 King Beds

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About the area

Punta Cana

Beachside getaway.Stay at this Punta Cana property and you'll be within half a mile (1 km) of Bavaro Lagoon and 2 miles (3 km) of Cabeza de Toro Beach. Downtown Punta Cana and Coco Bongo Punta Cana are also within 6 miles (10 km).

What's nearby

  • Cabeza de Toro Beach - 12 min walk - 1.1 km
  • Catalonia Caribe Golf Club - 19 min walk - 1.6 km
  • Coco Bongo Punta Cana - 10 min drive - 8.1 km
  • Downtown Punta Cana - 10 min drive - 8.4 km
  • Bavaro Beach - 21 min drive - 15.0 km

Getting around

  • Punta Cana Intl. Airport (PUJ) - 24 min drive

Restaurants

  • ‪The Cut - ‬12 min walk
  • ‪Lobby Bar - ‬5 min drive
  • ‪Yuca - ‬18 min walk
  • ‪Windows Restaurant - ‬4 min drive
  • ‪Bar El Palmeral - ‬5 min drive

About this property

Serenade Punta Cana Beach & Spa Resort - All Inclusive

4.5-star beachfront property near Bavaro Beach
Serenade Punta Cana Beach & Spa Resort - All Inclusive is an all-inclusive property. Room rates include meals and beverages at onsite restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages, and other amenities.

Step outside to unwind on the white sand beach. Enjoy the umbrellas and sun loungers for a relaxing day at the beach. At Serenade Punta Cana Beach & Spa Resort - All Inclusive you can cool off in one of the 3 outdoor swimming pools and indulge in a pampering afternoon at the full-service spa.

Free breakfast is served daily. There's a restaurant on site. You can enjoy a drink at one of the bars, which include 2 poolside bars and a bar/lounge. WiFi is free in public spaces. This all-inclusive property also offers a complimentary water park, a children's pool, and a fitness center. Free self parking is available.

Smoking is allowed in designated areas at this 4.5-star Punta Cana property.

  • 603 guestrooms or units
  • 3 levels
  • 8 buildings
  • 2 bars by the pool
  • 2 swim-up bars
  • Built in 2020
  • Buffet breakfast (free)
  • Beach lounge chairs
  • Towels for the beach
  • Umbrellas for the beach
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Conference space
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Tour and ticket information
  • Wedding services available
  • Game room or arcade
  • Pool or billiards table
  • Terrace
  • Garden
  • Gift shop
  • Beauty salon
  • Onsite shopping
  • Bellhop
  • Elevator
  • Smoking in designated areas
  • Bar or lounge
  • Dining venue
Serenade Punta Cana Beach & Spa Resort - All Inclusive offers 603 air-conditioned accommodations with minibars and safes. Rooms open to balconies. 65-inch flat-screen televisions come with cable channels. Bathrooms include showers, bathrobes, slippers, and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access (speed: 25+ Mbps). Business-friendly amenities include desks and phones. Additionally, rooms include complimentary bottled water and coffee/tea makers. Irons/ironing boards and change of towels can be requested. Housekeeping is provided daily.

The onsite spa has 5 treatment rooms and outdoor treatment areas. Massages are available on the beach and in the spa; other services include facials, body treatments, and manicures and pedicures. A variety of treatment therapies are provided, including aromatherapy and hydrotherapy. The spa is equipped with a sauna, a hot tub, a steam room, and Turkish bath/hammam.

The spa is open daily. Guests under 18 years old are not allowed in the spa.

Languages

English, French, German, Spanish

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Serenade All Suites - Adults Only Resort

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  • All-inclusive
  • Spa
  • Pet-friendly
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CA $476 total
includes taxes & fees
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Property amenities

Family friendly

  • 3 outdoor pools
  • Arcade/game room
  • Children's pool
  • Free water park access
  • In-room crib
  • Laundry facilities
  • Lifeguards on site
  • Playground
  • Waterslide

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free covered self parking on site

Food and drink

  • Free buffet breakfast available daily 7:00 AM to 10:00 AM
  • 2 poolside bars
  • 2 swim-up bars
  • A bar/lounge
  • A restaurant
  • Couples/private dining

Things to do

  • 3 outdoor pools
  • Air hockey
  • Arcade/game room
  • Beach volleyball
  • Billiards/pool table
  • Children's pool
  • Concerts/live shows
  • Designer stores
  • Evening entertainment
  • Fitness classes
  • Foosball table
  • Free water park
  • Full-service spa
  • Games
  • Gym
  • Playground
  • Shopping
  • Table tennis
  • Waterslide
  • Yoga classes

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)

Room amenities

Entertainment

  • 65-inch flat-screen TV with cable channels

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Limited room service
  • Minibar

More

  • Air conditioning
  • Ceiling fan
  • Desk
  • Iron/ironing board on request
  • LED lighting
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 11:30 PM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after noon please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • Pets: DOP 6000 per pet, per night
  • Only dogs are allowed
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: DOP 6000 per pet, per night
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
This property uses a grey water recycling system
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room. This property accepts Visa, Mastercard, American Express, debit cards, and cash. This property uses a grey water recycling system. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards in each accommodation. Cashless payment methods are available for all transactions.

We should mention

  • Pool access available from 8:00 AM to 6:30 PM.
  • Reservations are needed for massage services and spa treatments. For reservations, contact the property before arrival using the contact information on the booking confirmation.
  • Certain facilities might have restricted access. For details, you can contact the property at the number on the booking confirmation.

Property is also known as

Serenade Punta Cana Beach Spa Resort
Serenade Punta Cana Beach Spa Casino Resort
Serenade Punta Cana Beach Spa Casino Resort All Inclusive

Serenade Punta Cana Beach & Spa Resort - All Inclusive Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 2814 out of 5911 reviews
Rating 8 - Good. 1422 out of 5911 reviews
Rating 6 - Okay. 900 out of 5911 reviews
Rating 4 - Poor. 387 out of 5911 reviews
Rating 2 - Terrible. 388 out of 5911 reviews

8.8/10

Cleanliness

8.0/10

Staff & service

8.4/10

Amenities

8.6/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Liz

Travelled with group
Liked: Amenities
The customer service, the employees all about this Resort was amazing!
Stayed 7 nights in May 2025

10/10 Excellent

Daniel, Plantaion

Stayed 4 nights in May 2025

10/10 Excellent

Ciera, Brooklyn

Stayed 5 nights in Mar 2025

6/10 Okay

Britney

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
The resort is really nice with great views. I think the only things I had major problems with is the pushiness and aggression of the people trying to sell you on either spa packages, excursions, or points packages. There was no iron in the room so they sent us a steamer, but it did not work; one of the nights the safe was stuck, but we had to wait until the next day because the front desk stop answering the phone after a certain hour. There were some instances of rudeness from the staff upstairs where they book the presentations which we had to do because we were sold a lie at the airport about an excursion so the hotel offered to give us our money back plus a voucher, but we had to sign up for a presentation to get it although we made it very clear that we were not going to purchase anything And we’re only doing the presentation to be refunded. The salesman was very irritated as was I because I was being held up from enjoying my vacation while walking around the resort listening to a presentation. The restaurants on site were less than desirable. The hibachi place was great along with the presentation. It was the best Restaurant on the entire resort. If I were to visit this location again I would definitely make it known upfront that I do not want to be bothered with over zealous sales people.
Stayed 4 nights in Mar 2025

10/10 Excellent

Jennifer, Farmingville

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Mar 2025

8/10 Good

Eric

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent resort. Mostly new facilities except for all of the washrooms having no locks or broken locks. Staff were all around happy and good. My only complaint is the amount of people asking for upgrades, time share and outside excursions were very overwhelming.
Stayed 6 nights in Mar 2025

10/10 Excellent

Alexius

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved the resort, immaculate scenery! The staff were very accommodating and friendly!
Stayed 5 nights in Feb 2025

6/10 Okay

Emma

Travelled with group
Liked: Cleanliness, amenities
Was nice but the food was not good and the restaurants weren’t either
Stayed 4 nights in Mar 2025

10/10 Excellent

Lexi

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My fiancée and I just stayed at Serenade Family side for 5 nights and had a great time! We came here for the sole purpose of relaxing, eating, and drinking. This resort fully satisfied all of our wants andneeds. Service (10/10): Adel at the Japanese hibachi made our first night wonderful. Alberto, Hector, and Blandino were amazing bartenders at the pool bar close to the Mexican restaurant. The entertainment employees always had a good vibe and made the events extra fun. Buffet staff and restaurant staff were always on top of the service, constantly refilling drinks and clearing dirty dishes. Food & Drinks (9/10): The food was great, we were never hungry and had so many options. Loved the choices in both the breakfast buffets. We also enjoyed the beach food truck for lunch and the sports bar food for late night munchies. Mediterranean had the best food in our opinion, and the steak house was not the best. Obviously all drinks are a little skimpy with alcohol, but just ask for an extra shot and they are happy to give it to you! (Don’t forget about the coffee bar where they serve amazing coffee, lattes, and espresso cocktails) Overall (10/10): We are so glad to have stayed at Serenade. The whole resort is very clean and the workers work extremely hard. Do not forget to tip the service workers for their excellent work! The waterslides are also super fun, great for kids and also great for adults like us. Beachfront was beautiful with many different fish and people cleaned up the
Stayed 5 nights in Mar 2025

8/10 Good

Isaiah

Liked: Staff & service, property conditions & facilities
Stayed 5 nights in Dec 2024

10/10 Excellent

Erika, Salem

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property aesthetic was beautiful and staff was amazing. There was a variety of amazing food and drinks which made our stay that much better.
Stayed 6 nights in Mar 2025

8/10 Good

Dessica

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I like the cleanliness of the hotel. The outside were always well groomed and the room itself was clean and neat. I would have prefer more dining options especially with the buffet as well. Overall, I enjoyed my stay at Serenade with my friend for my birthday.
Stayed 4 nights in Mar 2025

10/10 Excellent

Kashaf

Travelled with family
Liked: Staff & service, property conditions & facilities
It was my first time at any resort in the south. My family was with me. We still have to try some other resort to compare and have a better idea. It was almost excellent but there are always things to be improved. Buffet was great and other dinning restaurants were awesome. Overall property was clean and well designed. Pools were clean and bars were excellent. Staff were so nice and cooperative but room service could have been better. There were few issues with room service. They did not clean the floors properly. Showers were designed poorly. When taking a shower it splashed water all over the floor. They didn’t even clean it well. Beach water was blue and see through but there was so much seaweed on the shore.
Stayed 5 nights in Mar 2025

8/10 Good

Ashley

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful resort.
Stayed 6 nights in Mar 2025

10/10 Excellent

Max, West Chester

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Serenade was such an amazing resort. Our first impression when arriving was the excellent staff. Everyone from the front desk team, the bartenders, the housekeeping, the entertainers, and the restaurant staff was excellent. They all had huge smiles on their faces always and made our stay even more special than we thought it could be. The food was great, the beach was amazing, the activities on the resort were fantastic. We loved the pool foam party, and the beach white party on our last night. Would recommend Serenade to all ages. My friends and I went for spring break, but it’s truly great for all.
Stayed 5 nights in Mar 2025

8/10 Good

Karla

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
definitely would stay here again
Stayed 5 nights in Mar 2025

8/10 Good

Annie Leng

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to the ocean and walking distance from all locations!
Stayed 6 nights in Mar 2025

6/10 Okay

Sarah

Stayed 5 nights in Mar 2025

8/10 Good

Michelle

Travelled with family
Liked: Cleanliness, staff & service, amenities
The resort is nice for a getaway. We had a preferred club room (premium suite with outdoor jacuzzi and ocean view), so we had access to a separate pool area and separate area on the beach as well as premium liquor. This was nice as we were able to avoid some of the spring break crowd that overtook the other pool areas. Having a waiter/waitress in the pool area was a nice touch. The dinner options were great and reservations had been made ahead of time for us with the preferred club room. The Italian restaurant and the Japanese restaurants were our favorites. You will need a smart phone to scan a QR code for the menu. The mexican restaurant was great for breakfast or lunch and the Sport Bar was another great option for lunch or dinner. The buffet was ok at best. Much of the food was cold and any bakery items were very dry. The worst part of the entire vacation was constantly being approached to become an Xpand member. They were like vultures that stood outside of the buffet at breakfast time and were very pushy, often opting for different stories about helping them get points to earn favor with their boss or touting a bunch of free gifts. It got to the point we started avoiding the buffet all together. I go on vacation to relax and not constantly be harrassed to buy things. Because of how pushy and bothersome the Xpand workers were, I will never go to another resort that accociates themselves with that company.
Stayed 6 nights in Mar 2025

10/10 Excellent

Engels

Stayed 7 nights in Mar 2025

8/10 Good

Karen

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was our first all inclusive and we loved it! We were upgraded to a room with our own swim up pool. Beautiful! Restaurants were delicious with good service…friendly and accommodating. Lots of choice between the action packed pool and the quieter pool. Such a great week.
Stayed 5 nights in Mar 2025

6/10 Okay

Angel

Travelled with group
Liked: Cleanliness, staff & service, amenities
The building I was in was under construction so the loud noise woke me up early every morning. I told the front desk and customer service but they denied any construction happening blaming it on another guests. But I have videos and pictures of construction clearly happening on building 3. If you go just check for that & ask to be moved. Food was hit or miss. I didn’t care for the buffet as much but the restaurants where you could make reservations were good (Hibachi, Mediterranean) but others were closed so if I go back hopefully more options! And one night a drunk guy was laying on the floor a few steps outside my door which was unsettling and I wish they’d had security to be making rounds regularly or something. Another night someone shook my door & it happened to my friend’s room too. It was unsettling. But we told the hotel. I enjoyed the entertainment options, dancing, and drinks. There’s a family side & adult only side. We were on the family and some of the kids were a lot😅 but if I go back, I’d definitely take a family. Lastly, they’ll try to sell you on excursions but we just kept declining. They wanted us to take a tour super early the next morning we arrived & we declined and just found the app that we needed to make reservations & know what activities were going on. Wish the app would’ve been clearly mentioned during check in.
Stayed 4 nights in Feb 2025

8/10 Good

Susan

Stayed 4 nights in Mar 2025

6/10 Okay

Monica

Stayed 7 nights in Feb 2025

10/10 Excellent

Mary

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Feb 2025