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Best Western Thurrock Hotel

3.0 star property
3-star hotel near Lakeside Shopping Centre

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Photo gallery for Best Western Thurrock Hotel

Property grounds
Property grounds
Reception
Suite, 1 Queen Bed, Non Smoking, Jetted Tub
Garden

Reviews

8.0 out of 10
Very good

Popular amenities

  • Room service
  • Bar
  • 24/7 front desk

Explore the area

Map
Ship Lane, Aveley, Purfleet, England, RM19 1YN
  • Lakeside Shopping Centre
    ‪18 min walk‬
  • Bluewater Shopping Centre
    ‪7 min drive‬
  • Darent Valley Hospital
    ‪8 min drive‬
  • London (STN-Stansted)
    ‪42 min drive‬

Room options

View all photos for Executive Room, 1 King Bed, Non Smoking

Executive Room, 1 King Bed, Non Smoking

Executive Room, 1 King Bed, Non Smoking

  • 38 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Family Room, Multiple Beds, Non Smoking

Room amenity

Family Room, Multiple Beds, Non Smoking

  • 36 sq m
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed

View all photos for Standard Room, 1 Double Bed, Non Smoking

1 bedroom, premium bedding, desk, laptop workspace

Standard Room, 1 Double Bed, Non Smoking

  • 36 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Room, 1 Single Bed, Non Smoking

Room amenity

Standard Room, 1 Single Bed, Non Smoking

  • 37 sq m
  • Sleeps 1
  • 1 Twin Bed

View all photos for Suite, 1 Queen Bed, Non Smoking, Jetted Tub

Suite, 1 Queen Bed, Non Smoking, Jetted Tub

Suite, 1 Queen Bed, Non Smoking, Jetted Tub

  • 41 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 2 Single Beds, Non Smoking

Room amenity

Standard Room, 2 Single Beds, Non Smoking

  • 40 sq m
  • Sleeps 2
  • 2 Twin Beds

About the area

Purfleet

In suburbs.Within 2 miles (3 km) of this Purfleet hotel, you'll find FA Premier League Hall of Fame and Royal Opera House Learning and Participation. Arena Essex Raceway and Lakeside Shopping Centre are also within 2 miles (3 km).

What's nearby

  • Lakeside Shopping Centre - 18 min walk - 1.5 km
  • Bluewater Shopping Centre - 7 min drive - 6.3 km
  • Orchard Theatre - 8 min drive - 7.9 km
  • Darent Valley Hospital - 8 min drive - 8.0 km
  • London Cruise Terminal - 12 min drive - 15.4 km

Getting around

  • Grays Chafford Hundred Station - 4 min drive
  • Dagenham East Station - 11 min drive
  • Stansted Airport (STN) - 40 min drive

Restaurants

  • ‪Tim Hortons - ‬3 min drive
  • ‪Boom Battle Bar - ‬4 min drive
  • ‪Eat & Drink Co - ‬15 min walk
  • ‪Caffè Nero - ‬3 min drive
  • ‪TGI Fridays - ‬3 min drive

About this property

Best Western Thurrock Hotel

3-star hotel near Lakeside Shopping Centre
There's a restaurant on site, as well as a snack bar/deli. You can unwind with a drink at one of the 2 bars/lounges. Business amenities include a business center and 8 meeting rooms.

Public spaces have free WiFi and wired Internet. Event space at this hotel measures 650 square feet (60 square meters) and includes conference space. A terrace, a vending machine, and tour/ticket assistance are also featured at the business-friendly Best Western Thurrock Hotel. Parking is available for a fee.

This 3-star Purfleet hotel is smoke free.

  • 1 building
  • 66 guestrooms or units
  • 3 levels
  • 2 bars or lounges
  • 650 sq ft of conference space
  • 60 sq m of conference space
  • Built in 1920
  • Deli
  • Business facilities
  • Conference space
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Front desk (24 hours)
  • Express check-out
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Terrace
  • Garden
  • Outdoor picnic space
  • No smoking on site
  • Dining venue
Best Western Thurrock Hotel offers 66 accommodations with coffee/tea makers and hair dryers. Beds feature premium bedding. 32-inch LCD televisions come with digital channels. Bathrooms include bathtubs or showers and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks, desk chairs, and phones. Housekeeping is provided daily.

Languages

English, French, German, Spanish

Similar properties

Exterior

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  • Free WiFi
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  • Air conditioning
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Property amenities

Family friendly

  • In-room crib
  • Snack bar/deli
  • Soundproofed rooms

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Self parking on site (GBP 5 per night)
  • Extended parking on site (GBP 5 per day)
  • RV/bus/truck parking (surcharge) on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily buffet breakfast available 6:30 AM to 9:30 AM for a fee: GBP 14.50 per person
  • 2 bars/lounges
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Handrails in stairways
  • No elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

Room amenities

Entertainment

  • 32-inch LCD TV with digital channels

Bedroom

  • Free crib
  • Premium bedding

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Restaurant dining guides

More

  • Desk
  • Desk chair
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out fee: GBP 10
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in

Renovations and closures

The following facilities are closed on Friday, Saturday, and Sunday:
  • Dining venue(s)

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Free cribs (infant beds)!

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately GBP 14.50 per person
  • Self parking fee: GBP 5.00 per night
  • Extended parking fee: GBP 5.00 per day
  • Late check-out fee: GBP 10

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, American Express, debit cards, and cash.
    For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards in each accommodation. This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western).

We should mention

  • Registered guests are the only ones allowed to be in guestrooms.

Property is also known as

Hotel Thurrock
Thurrock Hotel
Best Western Thurrock
The Thurrock Hotel
Best Thurrock Hotel Purfleet
Best Western Thurrock Hotel Hotel
Best Western Thurrock Hotel Purfleet
Best Western Thurrock Hotel Hotel Purfleet

Best Western Thurrock Hotel Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 256 out of 654 reviews
Rating 8 - Good. 225 out of 654 reviews
Rating 6 - Okay. 92 out of 654 reviews
Rating 4 - Poor. 47 out of 654 reviews
Rating 2 - Terrible. 34 out of 654 reviews

8.4/10

Cleanliness

8.4/10

Staff & service

7.8/10

Amenities

7.6/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

10/10 Excellent

William

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent stay, plenty of parking, friendly staff.

Stayed 1 night in Mar 2025

10/10 Excellent

Rachael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Amazing staff

Amazing staff can not thank them enough for all they did for me 😊
Stayed 3 nights in Feb 2025

8/10 Good

Leslie

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
First time I stayed in December I was given a drinks voucher. Have since stayed the last two weeks and none given. Two bags of crisps and two bottles of water are in the room on arrival but I have been told that they are not replaced until the third day. This week my room did not have water or crisps. The receptionist brought water but said she couldn’t find the crisps. I was offered a drinks voucher or 10% of a meal. I did not accept either as I was eating out and driving. Not sure if auto close doors need adjusting on some rooms or if it’s ignorant guests slamming doors late at night and early hours of the morning. My door seemed fine. Not sure what it will be like yet to stay in summer as there is no aircon. Breakfast is good although I think the warmers were not switched on one day last week as the hot food wasn’t hot food. I stayed here first about 11 years ago and is wasn’t the best. Run down. So I used the premier inn until I gave this place another look. Some money has been spent upgrading the rooms and it’s so much better than before.
Stayed 2 nights in Feb 2025

10/10 Excellent

Lee

Stayed 1 night in Feb 2025

8/10 Good

Iain

Business traveller
Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Feb 2025

8/10 Good

Paul

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2025

10/10 Excellent

Timothy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

8/10 Good

Zoe

Business traveller
Room was really spacious and super comfortable bed! Quiet location and ideal for business stay. Food was nice however I waited an hour and a half for it to be cooked which was not good!
Stayed 2 nights in Feb 2025

2/10 Terrible

Agnieszka

Stayed 1 night in Feb 2025

6/10 Okay

Lewis

Liked: Staff & service, room comfort
Disliked: Property conditions & facilities
Stayed 1 night in Feb 2025

10/10 Excellent

Maj

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

10/10 Excellent

Carl

Stayed 1 night in Feb 2025

10/10 Excellent

Mitchell

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great
Stayed 1 night in Feb 2025

6/10 Okay

thomas

Liked: Cleanliness, property conditions & facilities
Disliked: Room comfort
Stayed 1 night in Feb 2025

10/10 Excellent

Karen

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

6/10 Okay

Simon

Business traveller
Stayed 1 night in Jan 2025

10/10 Excellent

Hafiz Ahsan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

10/10 Excellent

Glory

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

20/10

I will come back again nice place to stay.
Stayed 7 nights in Jan 2025

8/10 Good

Suzanne

Liked: Cleanliness, staff & service, property conditions & facilities

Nice

Stay was very pleasant. Breakfast was good only issue was no lifts available which made our stay quite difficult as my partner and i have some mobility problems.
Stayed 1 night in Dec 2024

6/10 Okay

Andrew

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

8/10 Good

martin

Stayed 1 night in Jan 2025

2/10 Terrible

Tiagi

Disliked: Staff & service
Stayed 1 night in Jan 2025

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, property conditions & facilities, room comfort
Had steak and chips here. Chips were skinny, steak was mediocre. Two bits of tomato and a field mushroom. Big gap on plate would have looked better with a little salad leaves to fill it. Staff freindly.
Stayed 1 night in Jan 2025

8/10 Good

Peter

Liked: Cleanliness, staff & service

New years eve

Stayed 2 nights in Dec 2024

6/10 Okay

Simon

Stayed 1 night in Dec 2024