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Best Western Thurrock Hotel

3.0 star property
3-star hotel near Lakeside Shopping Centre

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Photo gallery for Best Western Thurrock Hotel

Property grounds
Suite, 1 Queen Bed, Non Smoking, Jetted Tub
Garden
Property grounds
Reception

Reviews

8.0 out of 10
Very good

Popular amenities

  • Room service
  • Bar
  • 24/7 front desk

Explore the area

View in a map
Ship Lane, Aveley, Purfleet, England, RM19 1YN
  • Place, Lakeside Shopping Centre
    ‪18 min walk‬
  • Place, Bluewater Shopping Centre
    ‪7 min drive‬
  • Place, Darent Valley Hospital
    ‪8 min drive‬
  • Airport, London (STN-Stansted)
    ‪42 min drive‬

Room options

View all photos for Executive Room, 1 King Bed, Non Smoking

Executive Room, 1 King Bed, Non Smoking

Executive Room, 1 King Bed, Non Smoking

9.0 out of 10
Wonderful
(4 reviews)
  • 38 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Family Room, Multiple Beds, Non Smoking

Room amenity

Family Room, Multiple Beds, Non Smoking

9.0 out of 10
Wonderful
(8 reviews)
  • 36 sq m
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed

View all photos for Standard Room, 1 Double Bed, Non Smoking

Premium bedding, desk, laptop workspace, soundproofing

Standard Room, 1 Double Bed, Non Smoking

8.6 out of 10
Excellent
(36 reviews)
  • 36 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Room, 1 Twin Bed, Non Smoking

Room amenity

Standard Room, 1 Twin Bed, Non Smoking

9.0 out of 10
Wonderful
(4 reviews)
  • 37 sq m
  • Sleeps 1
  • 1 Twin Bed

View all photos for Suite, 1 Queen Bed, Non Smoking, Jetted Tub

Suite, 1 Queen Bed, Non Smoking, Jetted Tub

Suite, 1 Queen Bed, Non Smoking, Jetted Tub

9.6 out of 10
Exceptional
(4 reviews)
  • 41 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 2 Twin Beds, Non Smoking

Room amenity

Standard Room, 2 Twin Beds, Non Smoking

  • 40 sq m
  • Sleeps 2
  • 2 Twin Beds

About the area

Purfleet

In suburbs.Within 2 miles (3 km) of this Purfleet hotel, you'll find FA Premier League Hall of Fame and Royal Opera House Learning and Participation. Arena Essex Raceway and Lakeside Shopping Centre are also within 2 miles (3 km).

What's nearby

  • Lakeside Shopping Centre - 18 min walk - 1.5 km
  • Rainham Marshes - 4 min drive - 4.0 km
  • Bluewater Shopping Centre - 7 min drive - 6.3 km
  • Darent Valley Hospital - 8 min drive - 8.0 km
  • London Cruise Terminal - 12 min drive - 15.4 km

Getting around

  • Grays Chafford Hundred Station - 4 min drive
  • Dagenham East Station - 11 min drive
  • Stansted Airport (STN) - 40 min drive

Restaurants

  • ‪McDonald's - ‬2 min drive
  • ‪Costa Coffee - ‬17 min walk
  • ‪Tim Hortons - ‬3 min drive
  • ‪McDonald's - ‬3 min drive
  • ‪Costa Coffee - ‬4 min drive

About this property

Best Western Thurrock Hotel

3-star hotel near Lakeside Shopping Centre
There's a restaurant on site, as well as a snack bar/deli. You can unwind with a drink at one of the 2 bars/lounges. Business amenities include a business center and 8 meeting rooms.

Public spaces have free WiFi and wired Internet. Event space at this hotel measures 650 square feet (60 square meters) and includes conference space. A terrace, a vending machine, and tour/ticket assistance are also featured at the business-friendly Best Western Thurrock Hotel. Parking is available for a fee.

This 3-star Purfleet hotel is smoke free.

  • 1 building
  • 66 guestrooms or units
  • 3 levels
  • 2 bars or lounges
  • 650 sq ft of conference space
  • 60 sq m of conference space
  • Built in 1920
  • Deli
  • Business facilities
  • Conference space
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Front desk (24 hours)
  • Express check-out
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Terrace
  • Garden
  • Outdoor picnic space
  • No smoking on site
  • Dining venue
Best Western Thurrock Hotel offers 66 accommodations with coffee/tea makers and hair dryers. Beds feature premium bedding. 32-inch LCD televisions come with digital channels. Bathrooms include bathtubs or showers and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks, desk chairs, and phones. Housekeeping is provided daily.

Similar properties

Exterior

ibis London Thurrock M25

  • Pet-friendly
  • Free WiFi
  • Restaurant
  • Air conditioning
4.0 out of 5, Very good, 1,008 reviews
The price is CA $75
CA $90 total
includes taxes & fees
Oct 12 - Oct 13
ibis London Thurrock M25

Property amenities

Family friendly

  • In-room crib
  • Snack bar/deli
  • Soundproofed rooms

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Self parking on site (GBP 5 per night)
  • Extended parking on site (GBP 5 per day)
  • RV/bus/truck parking (surcharge) on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 9:30 AM on weekdays and 7:30 AM to 10:30 AM on weekends; GBP 14.50 per person
  • 2 bars/lounges
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Handrails in stairways
  • No elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

Room amenities

Entertainment

  • 32-inch LCD TV with digital channels

Bedroom

  • Free crib
  • Premium bedding

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Restaurant dining guides

More

  • Desk
  • Desk chair
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out fee: GBP 10
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in

Renovations and closures

The following facilities are closed on Friday, Saturday, and Sunday:
  • Dining venue(s)

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Free cribs (infant beds)!

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately GBP 14.50 per person
  • Self parking fee: GBP 5.00 per night
  • Extended parking fee: GBP 5.00 per day
  • Late check-out fee: GBP 10

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, American Express, debit cards, and cash.
    For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards in each accommodation. This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western).

We should mention

  • Registered guests are the only ones allowed to be in guestrooms.

Property is also known as

Hotel Thurrock
Thurrock Hotel
Best Western Thurrock
The Thurrock Hotel
Best Thurrock Hotel Purfleet
Best Western Thurrock Hotel Hotel
Best Western Thurrock Hotel Purfleet
Best Western Thurrock Hotel Hotel Purfleet

Reviews

Best Western Thurrock Hotel Reviews

8.0

Very good

8.4/10

Cleanliness

8.4/10

Staff & service

7.6/10

Amenities

7.6/10

Property conditions & facilities

7.8/10

Eco-friendliness
Rating 10 - Excellent. 271 out of 699 reviews
Rating 8 - Good. 238 out of 699 reviews
Rating 6 - Okay. 103 out of 699 reviews
Rating 4 - Poor. 50 out of 699 reviews
Rating 2 - Terrible. 37 out of 699 reviews

Reviews

8/10 Good

Adenike

Liked: Cleanliness, amenities, property conditions & facilities
The hotel is clean, tidy and safe.
Stayed 1 night in Jun 2025

6/10 Okay

Chris

Business traveller
Liked: Staff & service
Disliked: Property conditions & facilities
The hotel was a little tired and need of updating. Found it a bit naughty to have to pay to park at this hotel. Otherwise it was ok.
Stayed 3 nights in Jun 2025

10/10 Excellent

Maserame

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 1 night in Jun 2025

10/10 Excellent

Alen

Stayed 1 night in Jun 2025

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, room comfort
The staff were very welcoming and helpful, especially the lady on the check-in desk on Saturday afternoon. The room lights were either all on or all off, so we were not able to have a subdued lighting.
Stayed 1 night in May 2025

8/10 Good

Clive

Liked: Cleanliness, room comfort
Stayed 1 night in May 2025

10/10 Excellent

Taiwo

Business traveller
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 2 nights in May 2025

10/10 Excellent

SELVARAJAH

Liked: Cleanliness, staff & service, property conditions & facilities
Loved it
Stayed 1 night in May 2025

6/10 Okay

Ethan

Stayed 1 night in May 2025

8/10 Good

Kinsiona

Stayed 1 night in May 2025

8/10 Good

Mark

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Last minute booking for a business trip. Room was spacious, clean and modern and also a great price
Stayed 1 night in Apr 2025

10/10 Excellent

Matt

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent stay as always

Staff here are always very friendly and helpful. Rooms are clean and comfortable. Ample on-site parking. Good Wi-Fi. Restaurant and bar on site is nice with reasonable prices. Lakeside Shopping Centre is only a short drive/bus ride away. Chafford Hundred Train Station is also close by with frequent trains to London and Southend.
Stayed 2 nights in Mar 2025

10/10 Excellent

RMLFS

Stayed 1 night in Apr 2025

10/10 Excellent

Sophie

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Absolutely lovely stay

We were greeted with a lovely warm welcome by a lovely male receptionist, he was very helpful and reassuring too when a incident occurred, which was not the hotel's fault. The hotel itself was very clean and so was our hotel room. Our hotel room had a bath too which was a lovely suprise, the beds were warm and comfy. I honestly would stay there again and recommend to friends too. The only thing the hotel doesn't have a lift so it made it awkward going upstairs and downstairs with suitcases and a pram however the male receptionist did carry our luggage upstairs for us.
Stayed 4 nights in Apr 2025

8/10 Good

Charlotte

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff lovely,, I felt really welcome, they genuinely care about their customers, it was nice to chat to them,, they answered any qs& queries, the room was stunning, I was put in the nicest room, breakfast come with the stay, it's a wedding venue, it's nice to see the guest get ready for their weddings, there's a town 30mins down the rd, with a nice Romanian cafe, The reason why I didn't score it 10/10 was just because from the motorway, the fumes got in to the room.. we were put right next door to someone, who happened to snore, it is on the M11 where it's hard to get to.. unfortunately I wouldn't trust Uber& the restraunts not open until the evening
Stayed 1 night in Apr 2025

4/10 Poor

Khatija

Business traveller
Liked: Cleanliness, staff & service

Very very average at best

Like many Best Western Hotels the place is old and not brought up to modern standards. Shower was OK at best, room very sparse and desk too small to use. TV was small but just about adequate and still baffles me that hotel rooms do not have USB ports inext to the bed or at least in wall sockets as standard in 2025. Staff were nice and hotel was clean but these big old buildings are just that. Big, old and too expensive to bring up to modern standards. This also made the flooring very noisy as people walked about at night
Stayed 1 night in Apr 2025

8/10 Good

Carys

Liked: Cleanliness, staff & service
Stayed 1 night in Apr 2025

10/10 Excellent

Helen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2025

8/10 Good

Johanne

Liked: Cleanliness, room comfort

Staffing and great leadership required to shine!

Convenient location, clean, unfortunately under staff for front desk and restaurant . The staff were very bice, accomodating and performing multiple roles.
Stayed 1 night in Apr 2025

10/10 Excellent

Stella

Stayed 1 night in Apr 2025

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Home from Home

Sorry for the delayed Review. Not our first family stay here. Always happy with the Welcome from Check-in until we leave. Smooth Check-in process. Room A1 Condition and little man is happy. Special mention for Richard who is helpful and smiling each time. Also thansk to Teresa and Tricia. It's a relaxing stay each time and hope to see you soon. Bar and Restaurant options are good. Lakeside Shopping Centre not far away either.
Stayed 1 night in Feb 2025

4/10 Poor

ben

Business traveller
Disliked: Property conditions & facilities
Stayed 1 night in Mar 2025

10/10 Excellent

Osaretin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

6/10 Okay

Isaac

Travelled with partner
Liked: Cleanliness, staff & service
Check in was easy. The staff member was very friendly and helpful. The room was small but cosy and good enough and quite clean except for the TV remote, that was grim... Really needs a clean. The shower went cold after a few minutes
Stayed 1 night in Mar 2025

10/10 Excellent

Natasha

Stayed 1 night in Mar 2025