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Best Western Thurrock Hotel

3.0 star property
3-star hotel near Lakeside Shopping Centre

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Photo gallery for Best Western Thurrock Hotel

Property grounds
Reception
Suite, 1 Queen Bed, Non Smoking, Jetted Tub
Garden
Property grounds

Reviews

8.0 out of 10
Very good

Popular amenities

  • Free WiFi
  • Business services
  • Bar

Explore the area

View in a map
Ship Lane, Aveley, Purfleet, England, RM19 1YN
  • Place, Royal Opera House Learning and Participation
    ‪16 min walk‬
  • Place, Lakeside Shopping Centre
    ‪18 min walk‬
  • Place, The Backstage Centre
    ‪2 min drive‬
  • Airport, London (STN-Stansted)
    ‪41 min drive‬

Room options

View all photos for Family Room, Multiple Beds, Non Smoking

Room amenity

Family Room, Multiple Beds, Non Smoking

9.2 out of 10
Wonderful
(9 reviews)
  • 36 sq m
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed

View all photos for Executive Room, 1 King Bed, Non Smoking

Executive Room, 1 King Bed, Non Smoking

Executive Room, 1 King Bed, Non Smoking

9.0 out of 10
Wonderful
(4 reviews)
  • 38 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 Twin Bed, Non Smoking

Room amenity

Standard Room, 1 Twin Bed, Non Smoking

9.0 out of 10
Wonderful
(4 reviews)
  • 37 sq m
  • Sleeps 1
  • 1 Twin Bed

View all photos for Standard Room, 1 Double Bed, Non Smoking

Premium bedding, desk, laptop workspace, soundproofing

Standard Room, 1 Double Bed, Non Smoking

8.6 out of 10
Excellent
(37 reviews)
  • 36 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Room, 2 Twin Beds, Non Smoking

Room amenity

Standard Room, 2 Twin Beds, Non Smoking

  • 40 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Suite, 1 Queen Bed, Non Smoking, Jetted Tub

Suite, 1 Queen Bed, Non Smoking, Jetted Tub

Suite, 1 Queen Bed, Non Smoking, Jetted Tub

9.6 out of 10
Exceptional
(4 reviews)
  • 41 sq m
  • Sleeps 2
  • 1 Queen Bed

Executive King Room - Non-Smoking

  • Sleeps 2

1 Double 1 Single, Non-Smoking, Family Room

  • Sleeps 3

Standard Room with Double Bed-Non-Smoking

  • Sleeps 2

Standard Room With Single Bed, Non-Smoking

  • Sleeps 1

Standard Room, 2 Single Beds, Non Smoking

  • Sleeps 2

Queen Suite With Jacuzzi-Non-Smoking

  • Sleeps 2

About the area

Purfleet

In suburbs.Within 2 miles (3 km) of this Purfleet hotel, you'll find FA Premier League Hall of Fame and Royal Opera House Learning and Participation. Arena Essex Raceway and Lakeside Shopping Centre are also within 2 miles (3 km).

What's nearby

  • Royal Opera House Learning and Participation - 16 min walk - 1.4 km
  • Lakeside Shopping Centre - 18 min walk - 1.5 km
  • The Backstage Centre - 2 min drive - 1.7 km
  • Arena Essex Raceway - 2 min drive - 2.7 km
  • Rainham Marshes - 4 min drive - 4.0 km

Getting around

  • Grays Chafford Hundred Station - 4 min drive
  • Dagenham East Station - 11 min drive
  • Stansted Airport (STN) - 40 min drive

Restaurants

  • ‪McDonald's - ‬2 min drive
  • ‪Tim Hortons - ‬3 min drive
  • ‪Costa Coffee - ‬17 min walk
  • ‪Costa Coffee - ‬4 min drive
  • ‪McDonald's - ‬3 min drive

About this property

Best Western Thurrock Hotel

3-star hotel near Lakeside Shopping Centre
There's a restaurant on site, as well as a snack bar/deli. You can unwind with a drink at one of the 2 bars/lounges. Business amenities include a business center and 8 meeting rooms.

Public spaces have free WiFi and wired Internet. Event space at this hotel measures 650 square feet (60 square meters) and includes conference space. A terrace, a vending machine, and tour/ticket assistance are also featured at the business-friendly Best Western Thurrock Hotel. Parking is available for a fee.

This 3-star Purfleet hotel is smoke free.

  • 1 building
  • 66 guestrooms or units
  • 3 levels
  • 2 bars or lounges
  • 650 sq ft of conference space
  • 60 sq m of conference space
  • Built in 1920
  • Deli
  • Business facilities
  • Conference space
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Front desk (24 hours)
  • Express check-out
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Terrace
  • Garden
  • Outdoor picnic space
  • No smoking on site
  • Dining venue
Best Western Thurrock Hotel offers 66 accommodations with coffee/tea makers and hair dryers. Beds feature premium bedding. 32-inch LCD televisions come with digital channels. Bathrooms include bathtubs or showers and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks, desk chairs, and phones. Housekeeping is provided daily.

Similar properties

Exterior
Mercure Thurrock Stifford Hall
  • Free WiFi
  • Restaurant
  • Air conditioning
  • Breakfast available
4.1 out of 5, Very good, 926 reviews
The price is CA $149
CA $179 total
includes taxes & fees
Jan 2 - Jan 3
Mercure Thurrock Stifford Hall

Property amenities

Family friendly

  • In-room crib
  • Snack bar/deli
  • Soundproofed rooms

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Self parking on site (GBP 5 per night)
  • Extended parking on site (GBP 5 per day)
  • RV/bus/truck parking (surcharge) on site
  • Limited onsite self parking
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 9:30 AM on weekdays and 7:30 AM to 10:30 AM on weekends; GBP 14.50 per person
  • 2 bars/lounges
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Handrails in stairways
  • No elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

Room amenities

Entertainment

  • 32-inch LCD TV with digital channels

Bedroom

  • Free crib
  • Premium bedding

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Restaurant dining guides

More

  • Desk
  • Desk chair
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out fee: GBP 10
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
Information provided by the property may be translated using automated translation tools

Renovations and closures

The following facilities are closed on Friday, Saturday, and Sunday:
  • Dining venue(s)

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Free cribs (infant beds)!

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately GBP 14.50 per person
  • Self parking fee: GBP 5.00 per night
  • Extended parking fee: GBP 5.00 per day
  • Late check-out fee: GBP 10

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, American Express, debit cards, and cash.
    For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards in each accommodation. This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western).

We should mention

  • Registered guests are the only ones allowed to be in guestrooms.

Property is also known as

Hotel Thurrock
Thurrock Hotel
Best Western Thurrock
The Thurrock Hotel
Best Thurrock Hotel Purfleet
Best Western Thurrock Hotel Hotel
Best Western Thurrock Hotel Purfleet
Best Western Thurrock Hotel Hotel Purfleet

Best Western Thurrock Hotel Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 290 out of 735 reviews
Rating 8 - Good. 245 out of 735 reviews
Rating 6 - Okay. 106 out of 735 reviews
Rating 4 - Poor. 54 out of 735 reviews
Rating 2 - Terrible. 40 out of 735 reviews

8.4/10

Cleanliness

8.4/10

Staff & service

7.6/10

Amenities

7.6/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

10/10 Excellent

Berte

Stayed 1 night in Sep 2025

10/10 Excellent

Laurence

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2025

8/10 Good

Justyn

Liked: Cleanliness, property conditions & facilities, room comfort
Clean room, hotel on the whole clean. Staff friendly, but one lovely girl running reception, serving food and running bar, so beers not coming too fast. Could do with more staff on.
Stayed 1 night in Sep 2025

10/10 Excellent

Sandra

Liked: Cleanliness, staff & service, property conditions & facilities
Great
Stayed 1 night in Sep 2025

10/10 Excellent

Darren

Stayed 1 night in Aug 2025

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Very good

Very good
Stayed 3 nights in Sep 2025

8/10 Good

Mohammed

Liked: Cleanliness, staff & service, property conditions & facilities
Suite was nice .
Stayed 1 night in Sep 2025

8/10 Good

Desiree

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff we met the morning at checkout while we got to breakfast too (30mins) early as got the times wrong, being a Sunday, kindly allowed us into the breakfast hall earlier than usual as we had a 3 hr drive soon after. Good man. Thank you
Stayed 1 night in Sep 2025

8/10 Good

Robert

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff are great, room very well equipped. Only 2 things let the room down. The floorboard above are very noisy and there were no light switches around the bed. You have to get out of bed to switch the lights off next to the door.
Stayed 1 night in Sep 2025

4/10 Poor

Michael

Business traveller
Disliked: Staff & service, amenities
Not really a flagship for the Best Western brand.
Stayed 1 night in Sep 2025

6/10 Okay

jason

Liked: Staff & service
Staff were quick, polite and attentive, however the room was quite dated and did not come close to a Premier Inn equivalent of the same price. The shower tray was cracked and didn't drain if the shower was on full, and the shower door did not fully close. The bed was only a double and a bit uncomfortable due to the sprung mattress. The room and property however were clean and despite the location next to the A13 / M25 junction, it was supprisingly quiet.
Stayed 1 night in Sep 2025

2/10 Terrible

Rajeev

Disliked: Cleanliness, property conditions & facilities
Stayed 5 nights in Aug 2025

4/10 Poor

Susan

Disliked: Staff & service, property conditions & facilities

Tardy needs a good clean

Stayed 1 night in Sep 2025

8/10 Good

steven

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2025

10/10 Excellent

Damien

Stayed 1 night in Aug 2025

6/10 Okay

Dana

Stayed 1 night in Aug 2025

6/10 Okay

Adenike

Travelled with family
Most of the staff are nice and helpful. Bed was comfortable. There is no lift in the hotel, making it stressful to carry luggage to and fro 2nd floor.
Stayed 1 night in Aug 2025

6/10 Okay

Ryan-Marc

Liked: Staff & service
Stayed 1 night in Aug 2025

10/10 Excellent

Matt

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great stay as always

This is my regular go to hotel when visiting Essex/London. Very easy to get to, just off the M25 and very close to Lakeside Shopping Centre. There is plenty of parking. Check in is quick. Rooms are spacious and clean with a well stocked complimentary tea tray and complimentary toiletries. Bed is comfortable and shower is great. Staff are all very nice and friendly, especially Donna, Kirsty, Jamie and Theresa who always make you feel like a friend more than a guest. Will definitely be back again soon.
Stayed 3 nights in Aug 2025

6/10 Okay

Holly

Travelled with family
Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Aug 2025

10/10 Excellent

Leonard

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice and peaceful location, friendly and helpful staff.
Stayed 2 nights in Aug 2025

8/10 Good

Christopher

Liked: Cleanliness
Stayed 1 night in Aug 2025

8/10 Good

Samuel

Decent
Stayed 2 nights in Aug 2025

6/10 Okay

Kishen

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service

Not a disabled friendly hotel but staff were good

I was staying at the hotel to attend a family function. One in my party was my mother who is disabled. I am disappointed that no-one from the hotel replied back to an email I had sent them for a room with limited stair climbing. They don't have a lift. We had arrived late after a tiring 5 hour journey, checked in only to find out they allocated a 2nd floor room which mean't asking a disabled person to walk 2 steep flight of stairs which is not acceptable. Teresa was a massive help and adjusted the room allocation for my mother to stay on the 1st floor. A big shout there - thank you. Jamie was a massive help also for accomodating requests late in the evening. A big shout here too - thank you.
Stayed 1 night in Aug 2025