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Best Western Thurrock Hotel

3.0 star property
3-star hotel near Lakeside Shopping Centre

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Photo gallery for Best Western Thurrock Hotel

2 bars/lounges
Property grounds
Suite, 1 Queen Bed, Non Smoking, Jetted Tub
Property grounds
Check-in/check-out kiosk

Reviews

8.0 out of 10
Very good

Popular amenities

  • Free WiFi
  • Business services
  • Bar

Explore the area

View in a map
Ship Lane, Aveley, Purfleet, England, RM19 1YN
  • Place, Royal Opera House Learning and Participation
    ‪16 min walk‬
  • Place, Lakeside Shopping Centre
    ‪18 min walk‬
  • Place, The Backstage Centre
    ‪2 min drive‬
  • Airport, London (STN-Stansted)
    ‪50 min drive‬

Room options

View all photos for Family Room, Multiple Beds, Non Smoking

Room amenity

Family Room, Multiple Beds, Non Smoking

9.0 out of 10
Wonderful
(10 reviews)
  • 36 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed

View all photos for Executive Room, 1 King Bed, Non Smoking

Executive Room, 1 King Bed, Non Smoking

Executive Room, 1 King Bed, Non Smoking

9.0 out of 10
Wonderful
(4 reviews)
  • 38 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 Twin Bed, Non Smoking

Room amenity

Standard Room, 1 Twin Bed, Non Smoking

9.0 out of 10
Wonderful
(4 reviews)
  • 37 sq m
  • 1 bedroom
  • Sleeps 1
  • 1 Twin Bed

View all photos for Standard Room, 1 Double Bed, Non Smoking

Premium bedding, desk, laptop workspace, soundproofing

Standard Room, 1 Double Bed, Non Smoking

8.8 out of 10
Excellent
(41 reviews)
  • 36 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Room, 2 Twin Beds, Non Smoking

Room amenity

Standard Room, 2 Twin Beds, Non Smoking

  • 40 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds

View all photos for Suite, 1 Queen Bed, Non Smoking, Jetted Tub

Suite, 1 Queen Bed, Non Smoking, Jetted Tub

Suite, 1 Queen Bed, Non Smoking, Jetted Tub

9.6 out of 10
Exceptional
(4 reviews)
  • 41 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

Executive King Room - Non-Smoking

  • Sleeps 2

1 Double 1 Single, Non-Smoking, Family Room

  • Sleeps 3

Standard Room with Double Bed-Non-Smoking

  • Sleeps 2

Standard Room With Single Bed, Non-Smoking

  • Sleeps 1

Standard Room, 2 Single Beds, Non Smoking

  • Sleeps 2

Queen Suite With Jacuzzi-Non-Smoking

  • Sleeps 2

About the area

Purfleet

In suburbs.Within 2 miles (3 km) of this Purfleet hotel, you'll find FA Premier League Hall of Fame and Royal Opera House Learning and Participation. Arena Essex Raceway and Lakeside Shopping Centre are also within 2 miles (3 km).

What's nearby

  • Royal Opera House Learning and Participation - 16 min walk - 1.4 km
  • Lakeside Shopping Centre - 18 min walk - 1.5 km
  • FA Premier League Hall of Fame - 2 min drive - 1.7 km
  • The Backstage Centre - 2 min drive - 1.7 km
  • Arena Essex Raceway - 2 min drive - 2.7 km

Getting around

  • Grays Chafford Hundred Station - 4 min drive
  • Dagenham East Station - 11 min drive
  • Stansted Airport (STN) - 40 min drive

Restaurants

  • ‪Tim Hortons - ‬3 min drive
  • ‪McDonald's - ‬2 min drive
  • ‪Costa Coffee - ‬4 min drive
  • ‪Costa Coffee - ‬17 min walk
  • ‪Nando's - ‬4 min drive

About this property

Best Western Thurrock Hotel

3-star hotel near Lakeside Shopping Centre
There's a restaurant on site, as well as a snack bar/deli. You can unwind with a drink at one of the 2 bars/lounges. Business amenities include a business center and 8 meeting rooms.

Public spaces have free WiFi and wired Internet. Event space at this hotel measures 650 square feet (60 square meters) and includes conference space. A terrace, a vending machine, and tour/ticket assistance are also featured at the business-friendly Best Western Thurrock Hotel. Parking is available for a fee.

This 3-star Purfleet hotel is smoke free.

  • 1 building
  • 66 guestrooms or units
  • 3 levels
  • 2 bars or lounges
  • 650 sq ft of conference space
  • 60 sq m of conference space
  • Built in 1920
  • Deli
  • Business facilities
  • Conference space
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Front desk (24 hours)
  • Express check-out
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Terrace
  • Garden
  • Outdoor picnic space
  • No smoking on site
  • Dining venue
Best Western Thurrock Hotel offers 66 accommodations with coffee/tea makers and hair dryers. Beds feature premium bedding. 32-inch LCD televisions come with digital channels. Bathrooms include bathtubs or showers and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks, desk chairs, and phones. Housekeeping is provided daily.

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includes taxes & fees
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Property amenities

Family friendly

  • In-room crib
  • Snack bar/deli
  • Soundproofed rooms

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Self parking on site (GBP 5 per night)
  • Extended parking on site (GBP 5 per day)
  • RV/bus/truck parking (surcharge) on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 9:30 AM on weekdays and 7:30 AM to 10:30 AM on weekends; GBP 14.50 per person
  • 2 bars/lounges
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Handrails in stairways
  • No elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

Room amenities

Entertainment

  • 32-inch LCD TV with digital channels

Bedroom

  • Free crib
  • Premium bedding

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Restaurant dining guides

More

  • Desk
  • Desk chair
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out fee: GBP 10
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
Information provided by the property may be translated using automated translation tools

Renovations and closures

The following facilities are closed on Friday, Saturday, and Sunday:
  • Dining venue(s)

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Free cribs (infant beds)!

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately GBP 14.50 per person
  • Self parking fee: GBP 5.00 per night
  • Extended parking fee: GBP 5.00 per day
  • Late check-out fee: GBP 10

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, American Express, debit cards, and cash.
    For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards in each accommodation. This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western).

We should mention

  • Registered guests are the only ones allowed to be in guestrooms.

Property is also known as

Hotel Thurrock
Thurrock Hotel
Best Western Thurrock
The Thurrock Hotel
Best Thurrock Hotel Purfleet
Best Western Thurrock Hotel Hotel
Best Western Thurrock Hotel Purfleet
Best Western Thurrock Hotel Hotel Purfleet

Best Western Thurrock Hotel Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 297 out of 757 reviews
Rating 8 - Good. 251 out of 757 reviews
Rating 6 - Okay. 111 out of 757 reviews
Rating 4 - Poor. 57 out of 757 reviews
Rating 2 - Terrible. 41 out of 757 reviews

8.4/10

Cleanliness

8.4/10

Staff & service

7.6/10

Amenities

7.6/10

Property conditions & facilities

Reviews

4/10 Poor

David

Business traveller
Disliked: Staff & service
Greeted at reception with a sigh by a guy with jeans and tee shirt wearing ear pods who didn’t come over as interested or professional. Hotel is more of a contractors hotel , dates and shabby , poor quality food
Stayed 1 night in Nov 2025

10/10 Excellent

Toby

Stayed 1 night in Nov 2025

10/10 Excellent

Robert

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great little place to stay
Stayed 1 night in Nov 2025

8/10 Good

Kevin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2025

10/10 Excellent

Patrick

Liked: Cleanliness, amenities, property conditions & facilities
Extremely clean room and pleasant and helpfully staff. Also very quiet.
Stayed 1 night in Nov 2025

10/10 Excellent

Bob

Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
Room was good and received an unexpected upgrade. The breakfast was well above the standard that I have experienced elsewhere but the stand out thing about this hotel was the staff.
Stayed 1 night in Nov 2025

10/10 Excellent

Stephen

Stayed 1 night in Nov 2025

10/10 Excellent

Nigel

Stayed 1 night in Nov 2025

4/10 Poor

Lloyd

Liked: Cleanliness
The water was freezing cold and the front reception offered me a coffee as i didnt have time to change rooms.
Stayed 1 night in Oct 2025

10/10 Excellent

luke

Stayed 3 nights in Oct 2025

10/10 Excellent

Sarah

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Room was great & staff were helpful
Stayed 1 night in Oct 2025

10/10 Excellent

MADONNA

Liked: Cleanliness, staff & service, amenities
The room was very clean, staff was very friendly and helpful.
Stayed 1 night in Oct 2025

2/10 Terrible

Jose Joaquin

Stayed 1 night in Oct 2025

10/10 Excellent

Kevin

Business traveller
Liked: Cleanliness, staff & service
Great staff
Stayed 2 nights in Sep 2025

10/10 Excellent

Dean

Stayed 1 night in Oct 2025

8/10 Good

Dean

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice clean room and comfortable bed, lovely jet bath
Stayed 1 night in Oct 2025

8/10 Good

Kam

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2025

6/10 Okay

Christian

Stayed 1 night in Sep 2025

2/10 Terrible

T

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
No heating in the room. Room stank of severe damp. Checked out 6pm and the hotel and this poor site refused to refund my money. I will never ever use Hotels.com to book a room again! So desperate to take peoples money and provide third world service in return!
Stayed 1 night in Oct 2025

4/10 Poor

Mikhael

Disliked: Cleanliness, amenities, property conditions & facilities
Basic breakfast, no lifts , had to carry luggage up 2 floors. No ac, nesrky burned my self with the shower cold water dissappeared while showering.
Stayed 2 nights in Oct 2025

10/10 Excellent

Robert

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very comfy and clean room
Stayed 1 night in Oct 2025

10/10 Excellent

Berte

Stayed 1 night in Sep 2025

10/10 Excellent

Laurence

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2025

8/10 Good

Justyn

Liked: Cleanliness, property conditions & facilities, room comfort
Clean room, hotel on the whole clean. Staff friendly, but one lovely girl running reception, serving food and running bar, so beers not coming too fast. Could do with more staff on.
Stayed 1 night in Sep 2025

10/10 Excellent

Sandra

Liked: Cleanliness, staff & service, property conditions & facilities
Great
Stayed 1 night in Sep 2025