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Hôtel Maison Du Général

2.0 star property
Hotel near Château Frontenac in Québec City

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Photo gallery for Hôtel Maison Du Général

Desk, iron/ironing board, free WiFi, bed sheets
40-inch TV with cable channels
Front of property
Restaurant
Television

Reviews

7.6 out of 10
Good

Popular amenities

  • Housekeeping
  • Air conditioning
  • Free WiFi

Explore the area

View in a map
72, rue Saint-Louis, Québec City, QC, G1R 4M6
  • Place, Château Frontenac
    ‪5 min walk‬
  • Place, Quebec City Convention Center
    ‪7 min walk‬
  • Place, Quebec Cruise Terminal
    ‪12 min walk‬
  • Airport, Québec, QC (YQB-Jean Lesage Intl.)
    ‪18 min drive‬

Room options

View all photos for Economy Room, 1 Double Bed

Economy Room, 1 Double Bed

Economy Room, 1 Double Bed

7.0 out of 10
Good
(36 reviews)
  • 10 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Classic Room, 1 Queen Bed

Desk, iron/ironing board, free WiFi, bed sheets

Classic Room, 1 Queen Bed

8.0 out of 10
Very good
(31 reviews)
  • Sleeps 2
  • 1 Queen Bed

View all photos for Superior Room, 2 Double Beds

Desk, iron/ironing board, free WiFi, bed sheets

Superior Room, 2 Double Beds

8.2 out of 10
Very good
(23 reviews)
  • Sleeps 4
  • 2 Double Beds

View all photos for Traditional Room

Traditional Room

Traditional Room

7.0 out of 10
Good
(2 reviews)
  • Sleeps 2
  • 1 Double Bed

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About the area

Québec City

City center stay.Within a 10-minute walk of this Old Quebec hotel, you'll find Grande Allée and Château Frontenac. Terrasse Dufferin Slides and Porte St. Louis are also within half a mile (1 km).

What's nearby

  • Grande Allée - 3 min walk - 0.3 km
  • Quebec City Town Hall - 5 min walk - 0.5 km
  • Château Frontenac - 5 min walk - 0.5 km
  • Quartier Petit Champlain - 5 min walk - 0.5 km
  • Quebec City Convention Center - 7 min walk - 0.6 km

Getting around

  • Quebec Palace Station - 13 min walk
  • Quebec City Jean Lesage Intl. Airport (YQB) - 25 min drive

Restaurants

  • ‪La Bûche - ‬1 min walk
  • ‪La Maison Smith - ‬4 min walk
  • ‪1608 - ‬4 min walk
  • ‪Restaurant 1640 - ‬5 min walk
  • ‪Bistro Le Sam - ‬4 min walk

About this property

Hôtel Maison Du Général

Hotel near Château Frontenac in Québec City
There's a restaurant on site. Public spaces have free WiFi.

This Québec City hotel is smoke free.

  • 11 guestrooms or units
  • Breakfast available (surcharge)
  • Front desk (limited hours)
  • Staff is multilingual
  • No smoking on site
  • Dining venue
Hôtel Maison Du Général offers 11 air-conditioned accommodations with coffee/tea makers. Televisions come with cable channels. Bathrooms include showers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Irons/ironing boards and hair dryers can be requested. Housekeeping is provided daily.

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includes taxes & fees
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available

Food and drink

  • Cooked-to-order breakfast available for a fee 8:00 AM to 11:00 AM on weekdays and 8:00 AM to 1:00 PM on weekends; CAD 8.50 for adults and CAD 8.50 for children
  • A restaurant

Accessibility

  • No elevator

Room amenities

Entertainment

  • 40-inch TV with cable channels

Bedroom

  • Bedsheets provided

Bathroom

  • Hair dryer (on request)
  • Private bathroom
  • Shower
  • Towels provided

Food and drink

  • Coffee/tea maker

More

  • Air conditioning
  • Desk
  • Free local calls
  • Iron/ironing board on request
  • Phone

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: 10:00 PM
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

The front desk is open daily from 10:00 AM - 6:00 PM
Front desk staffed during limited hours
This property doesn't offer after-hours check-in
Check-in for this property is based at a different location, 3, Sainte-Ursule St. (located next door).

Access methods

Front desk (limited hours)

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: approximately CAD 8.5 for adults and CAD 8.5 for children

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, and a security system
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. No onsite parking is available. This property accepts Visa, Mastercard, American Express, debit cards, and cash. For guests' safety, the property includes a fire extinguisher, a smoke detector, and a security system in each accommodation. Cashless payment methods are available for all transactions.

Property Registration Number 2023-09-30, 043024

We should mention

  • Registered guests are the only ones allowed to be in guestrooms.
  • Alcohol isn't served or allowed at Hôtel Maison Du Général.

Property is also known as

Maison Général Hotel
Maison Général Hotel Quebec
Maison Général Quebec
Hôtel Maison Général Quebec
Hôtel Maison Général
Maison Général
Hôtel Maison Du Général Hotel
Hôtel Maison Du Général Québec City
Hôtel Maison Du Général Hotel Québec City

Hôtel Maison Du Général Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 146 out of 514 reviews
Rating 8 - Good. 180 out of 514 reviews
Rating 6 - Okay. 109 out of 514 reviews
Rating 4 - Poor. 50 out of 514 reviews
Rating 2 - Terrible. 29 out of 514 reviews

7.8/10

Cleanliness

7.0/10

Staff & service

7.0/10

Amenities

7.2/10

Property conditions & facilities

7.4/10

Eco-friendliness

Reviews

4/10 Poor

Joseph

Travelled with partner
Disliked: Staff & service, amenities, property conditions & facilities
There was no one at the hotel in the morning so we needed to search for a place to store our luggage until we could check in. Our Room (No. 6) on the 3rd floor was very warm and the AC unit did NOT work, which we immediately reported. It was never repaired so we needed to sleep with the window access to the fire escape fully opened.
Stayed 1 night in Sep 2025

2/10 Terrible

michel

Travelled with group
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Changement de chambre dû à un problème technique . Petite chambre délabré au 4e sans ascenseur. Personnel sur place presque jamais sur place. Aucune empathie.. plus jamais cette hôtel
Stayed 2 nights in Aug 2025

2/10 Terrible

Brenda

Travelled with family
Liked: Amenities
Disliked: Cleanliness, staff & service, property conditions & facilities
Looks nice outside, however dirty inside room and staircase. Will not return to that establishment.
Stayed 3 nights in Aug 2025

6/10 Okay

Fred

Travelled with partner
Disliked: Staff & service
Great location, breakfast was very good. Disappointed we only got one set of towel and did not get additional towel when asked.
Stayed 1 night in Aug 2025

10/10 Excellent

Christine

Stayed 1 night in Jul 2025

6/10 Okay

Michel

Travelled with family
Tiny room. Shower soap dispenser and hair dryer did not work. Walls need some fixing. However, the room was clean and quiet. Hotel well located in Old Quebec. Breakfast at a good neighbouring restaurant was included.
Stayed 2 nights in Aug 2025

10/10 Excellent

Li

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to most of the historical attractions and restaurants, all in walking distance. Room is very tiny, but if you only need a place to stay for the nights, thats good enough. There's no elevator and there are three floors. You need to carry your luggage upstairs. Checkin time is limited. Dont come before 2pm. It starts at 4 per email i received. I checked in at 4 :30. During my two nights stay, the second day, I saw a lady around 2 pm at the reception, but i am not sure if it is always a person at 2 pm. It is a good place to stay if you dont have too many demands. I parked at 7 Rue Pierre-Olivier-Chauveau for $20 per day. It is 24 hours parking. About 7 mins walk from the hotel. When you go in, insert your credit card and insert the same card before you leave and confirm the payment and you will get a receipt. It is clean and spacious. I am satisfied with this hotel.
Stayed 2 nights in Aug 2025

8/10 Good

Brian

Liked: Cleanliness, amenities, property conditions & facilities
Didn’t have a bad day at the hotel. Room was on street level and hardly heard anything. Nice room and sizeable.
Stayed 3 nights in Aug 2025

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Eastern Canada trip

Excellent location for a three night stay in Québec. Comfortable room with breakfast served in the Sagamite Restaurant next door. At one end of Rue St Louis is Château Frontenac, in the opposite direction you will reach the Citadel and Plains of Abraham
Stayed 3 nights in Jul 2025

4/10 Poor

Lisa

Nothi
Stayed 1 night in Aug 2025

8/10 Good

Mariana, Toronto

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2025

8/10 Good

Annemarie

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel has a great location, right in Old Quebec. You can walk anywhere in Old Quebec. The hitel itself is older with no elevator, so if unable to do stairs, this is not the hotel for you. The picture of our room did not reflect our space, as it was mich smaller in person.
Stayed 1 night in Jul 2025

8/10 Good

Kelly, White Rock

Travelled with group
Well located in old Quebec.
Stayed 3 nights in Jul 2025

4/10 Poor

Jeannelle, Beachburg

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Alrhough the rooms were supposed to have coffee machines, ours did not. Machine was left at door with noncoffee on second day. Floor was very dirty. Light in windowless bathroom didnnot work and message sent to property owners remained unanswered. not. A message
Stayed 3 nights in Jul 2025

6/10 Okay

Chelsea-Anne

Travelled with group
Liked: Cleanliness
Disliked: Property conditions & facilities
The hotel was in an amazing location. The rooms were cute and full of charm. Unfortunately, there was no air conditioning (it blew) and without screens on the windows - made for a buggy loud night. Also, one room had cups but no coffee maker while The other had the reverse. As there was no onsite staff after our initial check in we could Not ask for more towels or a coffee machine for the room without. Parking was really hard to find. When we did (about a 9 min walk from the hotel) the rates were reasonable and with it being so close to everything - the car stayed in the lot. A highlight was the complementary breakfast at the restaurant next door. It is indigenous run and owned and offers an amazing array of classic French and indigenous cuisine - I would Turn to this hotel just for access to this restaurant.
Stayed 2 nights in Jul 2025

10/10 Excellent

Alin

Stayed 1 night in Jun 2025

8/10 Good

Kate

Good location

Good location but room is outdated. The shower curtain needs to be replaced as it has a moldy smell. Sink faucet is loose and the bed is too soft. There’s no house keeping. We stayed for 3 days and the trash was piling up.
Stayed 3 nights in Jul 2025

6/10 Okay

Julien

Liked: Cleanliness, staff & service
Ac not working, very small and bed frame broken. Other than that location is amazing. You are paying for the location, not for the luxury of this place.
Stayed 1 night in Jul 2025

8/10 Good

Chen Sing

Liked: Cleanliness, property conditions & facilities
Stayed 2 nights in Jul 2025

8/10 Good

Paul, ottawa

Liked: Amenities
This hotel nicely captures the essence of "le Vieux Québec". Not only for its wonderful location, but also because of its style: very old interior, spiral staircase and overall humble appearance. My room was on the top floor, very small, no waste of room. One caveat: the hot water took a long time to come out of the shower!
Stayed 2 nights in Jul 2025

8/10 Good

William

Liked: Cleanliness, property conditions & facilities, room comfort

Perfect for us

Location and morning breakfast at restaurant next door EXCELLENT room first floor front so street noise registration desk and other guests at front door expected noise. Each room would be different. Nice to have two big windows on street bldg 72
Stayed 4 nights in Jun 2025

6/10 Okay

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities
C’était notre deuxième fois, et cette fois nous étions déçus: personne à l’accueil à notre arrivée (14 h), au départ à 11 h, personne également. Une chance que j’avais demandé le code d’accès pour la porte principale car la clef ne fonctionnait pas.
Stayed 3 nights in Jun 2025

6/10 Okay

John

Liked: Staff & service
The location was great. The bed and pillows were comfortable. The shower (while small) had good pressure and temperature. Shampoo and soap provided. Windows and fresh air were great on the top floor facing the street. Clean. But basic. Access to service hours was difficult. The TV did not work. The fridge has not been cleaned. Unfortunately the free breakfast provided at restaurant next door was not good. One person working the entire floor and one cook. Took well over 1.5 hours to get food. The server was doing his best but overwhelmed. Otherwise a nice visit.
Stayed 2 nights in May 2025

6/10 Okay

Denise Ann

Travelled with group
Close to everything in old Quebec. Restaurant for breakfast right next door. No elevator but we knew that in advance. Unfortunately the air conditioning in our room was not working and it was very hot and humid, and the tv didn’t work. After one night we were relocated to Hotel Louisbourg, their sister hotel just a couple of doors down as the Maison General did not have any other rooms. So glad our a/c wasn't working at General! Our new room was much nicer although more stairs than the other. Great a/c, beds, and washroom. Looked out over Rue Saint Louis. We would recommend Hotel Louisbourgh over Hotel Maison Du General. Thanks to Edwich, at the General, for trying to fix our air and tv.
Stayed 3 nights in Jun 2025

8/10 Good

Eamon

Stayed 2 nights in Jun 2025