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Eichardt's Private Hotel

5.0 star property
5-star beach lodge with boat tours

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Photo gallery for Eichardt's Private Hotel

The Penthouse | Private spa tub
The Penthouse | Lake view
Lake View Suite | Lake view
Exterior
Serves lunch and dinner

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Spa
  • Bar
  • Breakfast included
  • 24/7 front desk
  • Room service
  • Kitchen

Explore the area

View in a map
2 Marine Parade, Queenstown, 9348
  • Queenstown Gardens
    ‪3 min walk‬
  • TSS Earnslaw Steamship
    ‪3 min walk‬
  • Skyline Queenstown
    ‪8 min walk‬
  • Queenstown (ZQN-Queenstown Intl.)
    ‪10 min drive‬

Room options

View all photos for Heritage Suite

Heritage Suite

Heritage Suite

10.0 out of 10
Exceptional
(2 reviews)
  • 69 sq m
  • 1 bedroom
  • Mountain view
  • Sleeps 3
  • 1 King Bed OR 2 Large Twin Beds

View all photos for The Penthouse

The Penthouse | Terrace/patio

The Penthouse

  • 241 sq m
  • 2 bedrooms
  • Lake view
  • Sleeps 4
  • 2 King Beds

View all photos for Lake View Suite

Lake View Suite

Lake View Suite

  • 70 sq m
  • 1 bedroom
  • Lake view
  • Sleeps 3
  • 1 King Bed OR 2 Large Twin Beds

View all photos for The Gold Vault Suite

The Gold Vault Suite

The Gold Vault Suite

  • 60 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for The Residence by Eichardt's

The Residence by Eichardt's | Mountain view

The Residence by Eichardt's

  • 160 sq m
  • 3 bedrooms
  • Lake view
  • Sleeps 6
  • 3 King Beds

View all photos for Earl St by Eichardt's

Earl St by Eichardt's

Earl St by Eichardt's

  • 8 sq m
  • 2 bedrooms
  • Lake view
  • Sleeps 4
  • 2 King Beds

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Exterior

Holiday Inn Express & Suites Queenstown by IHG

Queenstown City Centre
  • Breakfast included
  • Free WiFi
  • Restaurant
  • Air conditioning
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CA $213 total
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About the area

Queenstown

Winter getaway.With a stay at this Queenstown City Centre lodge, you'll be steps from Underwater Observatory and Williams Cottage. Queenstown Beach and Toi o Tahuna are also within half a mile (1 km).
View more Lodges in QueenstownOpens in a new window

What's nearby

  • Queenstown Mall - 2 min walk - 0.2 km
  • Queenstown Gardens - 3 min walk - 0.3 km
  • TSS Earnslaw Steamship - 3 min walk - 0.3 km
  • Kiwi and Birdlife Park - 6 min walk - 0.6 km
  • Skyline Queenstown - 8 min walk - 0.7 km

Getting around

  • Queenstown Intl. Airport (ZQN) - 9 min drive

Restaurants

  • ‪Patagonia Chocolates - ‬1 min walk
  • ‪Pog Mahones - ‬1 min walk
  • ‪The World Bar - ‬1 min walk
  • ‪Margo’s queenstown - ‬1 min walk
  • Mrs. Ferg Beach Street

About this property

Eichardt's Private Hotel

5-star beach lodge with boat tours
Getting to the slopes is a breeze with the lodge's ski shuttle (surcharge). When the sun goes down, sip après-ski drinks in the lodge's bar.

There's a restaurant on site. Free breakfast is available daily. Public spaces have free WiFi. This luxury lodge also offers ski storage and a fitness center. Free self parking and valet parking are available.

This 5-star Queenstown lodge is smoke free.

  • 14 guestrooms or units
  • 2 levels
  • 3 buildings
  • Built in 1876
  • Full breakfast (free)
  • Ski equipment storage
  • Business facilities
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Car service
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Elevator
  • No smoking on site
  • Bar or lounge
  • 1 conference room
  • Dining venue
Eichardt's Private Hotel offers 14 air-conditioned accommodations with iPod docking stations and DVD players. Pillowtop beds feature premium bedding. 43-inch flat-screen televisions come with cable channels. Accommodations at this 5-star lodge have kitchens with coffee/tea makers. Bathrooms include bathtubs or showers with deep soaking bathtubs and rainfall showerheads. Bathrooms are also outfitted with bathrobes, slippers, and designer toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks along with free local calls (restrictions may apply). Additionally, rooms include minibars (stocked with some free items) and complimentary bottled water. In-room massages, hypo-allergenic bedding, and irons/ironing boards can be requested. A nightly turndown service is provided and housekeeping is offered daily.

Guests can pamper themselves by indulging in the onsite spa services. There are massage/treatment rooms and couples treatment room(s). Services include deep-tissue massages, sports massages, and Swedish massages.

Awards and affiliations

The property is a member of the Small Luxury Hotels of the World.

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Kamana Lakehouse

  • Hot tub
  • Spa
  • Parking included
  • Free WiFi
4.7 out of 5, Exceptional, 478 reviews
The price is CA $228
CA $262 total
includes taxes & fees
Sep 2 - Sep 3
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Property amenities

Family friendly

  • DVD player
  • In-room babysitting (surcharge)
  • In-room crib
  • In-room kitchen
  • Laundry facilities
  • Living room

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Ski shuttle (surcharge)
  • Limo/town car service
  • Free self parking on site
  • Free valet parking on site

Food and drink

  • Free full breakfast available daily 7:30 AM to 11:00 AM
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas

Things to do

  • Boat tours
  • Gym
  • Helicopter/airplane tours
  • Private wine tours
  • Ski storage

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Elevator (36 inch wide door)
  • Handrails in stairways (35 inches high)
  • Magnifying mirror
  • Stair-free path to entrance
  • Visual fire alarm
  • Well-lit path to entrance

Room amenities

Entertainment

  • 43-inch flat-screen TV with cable channels
  • DVD player
  • iPod dock

Bedroom

  • Free crib
  • Hypo-allergenic bedding
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Bathrobes
  • Bathtub or shower
  • Deep soaking bathtub or rainfall showerhead
  • Designer toiletries
  • Hair dryer
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Free minibar (limited items)
  • Kitchen
  • Limited room service
  • Restaurant dining guides

More

  • Air conditioning
  • Desk
  • Electrical adapters
  • Free local calls
  • Heating
  • Iron/ironing board on request
  • Living room

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 48 hours prior to arrival, using the contact information on the booking confirmation
The property charges 2.5 percent for credit card payments
Front desk staff will greet guests on arrival at the property
At check-in, guests must provide a record of full COVID-19 vaccination

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for NZD 550.0 per day.
  • Free cribs (infant beds)!

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: NZD 260 per room (one-way)
  • Rollaway bed fee: NZD 550.0 per day
  • Credit card charges are subject to a surcharge of 2.5 percent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a first aid kit, and window guards
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room. This property accepts Visa, Mastercard, American Express, debit cards, and cash. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a first aid kit, and window guards in each accommodation. At check-in, guests must provide a record of full COVID-19 vaccination.

We should mention

  • Reservations are needed for spa treatments. For reservations, contact the lodge before arrival using the contact information on the booking confirmation.

Property is also known as

Eichardt's
Eichardt's Hotel
Eichardt's Private
Eichardt's Private Hotel
Eichardt's Private Hotel Queenstown
Eichardt's Private Queenstown
Eichardts Private Queenstown
Eichardt's Private Hotel Lodge
Eichardt's Private Hotel Queenstown
Eichardt's Private Hotel Lodge Queenstown

Eichardt's Private Hotel Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 57 out of 71 reviews
Rating 8 - Good. 9 out of 71 reviews
Rating 6 - Okay. 2 out of 71 reviews
Rating 4 - Poor. 2 out of 71 reviews
Rating 2 - Terrible. 1 out of 71 reviews

9.8/10

Cleanliness

9.2/10

Staff & service

9.6/10

Amenities

9.4/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Saskia

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Oct 2024

10/10 Excellent

Sandra

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Perfect - this is the place to stay!

Wow, what a lovely hotel! The location couldn’t be beat - we walked everywhere with the gorgeous lake in front, the gardens to the left, surrounded by shops and restaurants. The free valet parking was easy to use, but we really didn’t need a car. The hotel itself is historic but comfortably luxurious with high ceilings and oozing character. We enjoyed the lovely parlor, which is a living room open to the small cadre of guests staying at any particular time. We met some other families during the evening drinks and canapés, which were Included in our stay, and I used the space for some work video conferences during the morning hours, when I did not want to disturb my family sleeping in our room. Overall, Eichardt’s was warm and comfortable. Service was outstanding and we didn’t want to leave. The main picture on the hotels.com Website shows a hot tub, which is belongs to the penthouse room and isn’t open to anyone else. A bit misleading since you don’t need your swimsuit, but everything else here was phenomenal. We will be back!
Shared Parlor
Restaurant
View from the restaurant
Room 2
Stayed 3 nights in Jul 2024

10/10 Excellent

Sandra

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Perfect - this is the place to stay!

Wow, what a lovely hotel! The location couldn’t be beat - we walked everywhere with the gorgeous lake in front, the gardens to the left, surrounded by shops and restaurants. The free valet parking was easy to use, but we really didn’t need a car. The hotel itself is historic but comfortably luxurious with high ceilings and oozing character. We enjoyed the lovely parlor, which is a living room open to the small cadre of guests staying at any particular time (there are only 5 rooms in the main building). We met some other families during the evening drinks and canapés, which were Included in our stay, and I used the space for some work video conferences during the morning hours, when I did not want to disturb my family sleeping in our room. Overall, Eichardt’s was warm and comfortable. Service was outstanding and we didn’t want to leave. The main picture on the hotels.com Website shows a hot tub, which is belongs to the penthouse room and isn’t open to anyone else. A bit misleading since you don’t need your swimsuit, but everything else here was phenomenal. We will be back!
Shared Parlor
Restaurant
View from the restaurant
Room 2
Stayed 3 nights in Jul 2024

10/10 Excellent

Jay, Honolulu

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Feb 2024

10/10 Excellent

Kam

Stayed 1 night in Sep 2023

6/10 Okay

Jeffrey

Disliked: Property conditions & facilities, room comfort
Stayed 6 nights in Jun 2023

10/10 Excellent

Liv J

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I like tgat it was a small but still luxiourious. Very frindly staff that made you feel welcome the moment you set foot onside inside the front door.
Stayed 2 nights in Mar 2022

10/10 Excellent

Verified traveller

Stayed 1 night in Mar 2021

10/10 Excellent

Geraldine, Bay of Plenty

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic location and overall beautiful property.
Stayed 3 nights in Jun 2020

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Jan 2020

10/10 Excellent

carol

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Nov 2019

10/10 Excellent

Tim, New York, NY

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stunning view, well appointed rooms, friendly and accommodating staff
Stayed 2 nights in Nov 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

So good, we booked another night!

We stayed the night here to break up our camper van experience around the South Island. It was such a fantastic night stay, we booked another night! Beautiful hotel, excellent friendly service. Wonderful views! Would seek this hotel out again without a doubt.
Stayed 1 night in Oct 2019

10/10 Excellent

Verified traveller

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 5 nights in Sep 2019

10/10 Excellent

Neil, Sydney

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel, in superb central Queenstown location. Hotel facilities were superb and the staff we all delightful.
Stayed 2 nights in Sep 2019

8/10 Good

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities
Liked the room decor and location. Didn't like the oonst, oonst bass beat of the nightclub directly outside the bedroom window.
Stayed 3 nights in Sep 2019

10/10 Excellent

Annie, Brisbane

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Eichardt's was delightful. The team were fabulous; they were welcoming and easy to deal with. It could only have been better if they managed to work out how to make it snow on request!! We look forward to visiting again soon.
Stayed 4 nights in Aug 2019

10/10 Excellent

Emily

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Perfect Elegance!

This hotel was amazing: the decor, amenities, location, staff, and added benefits made our stay in Queenstown!
Stayed 4 nights in Jul 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Jul 2019

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Apr 2019

8/10 Good

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice location and generally well appointed room . Unfortunately there was a strange plumbing odor which detracted . Also breakfast wait service was disengaged
Stayed 1 night in Feb 2019

6/10 Okay

Lori

Liked: Cleanliness, room comfort
Upon arrival at Eichardt's Private Hotel (the entrance and lobby were very hard to find!), we were greeted by a nice man we weren't sure was the concierge, guest manager, or bellman. After informing us that our car was parked in the wrong location, he grabbed a luggage cart and came out to unload our luggage which he proceeded to wheel down the street to our lakefront apartment. In hindsight, he may have suggested that we walk down together to view the room and that he would deliver the luggage later. He gave a thorough review of the room amenities but explained nothing about the property itself, restaurant hours, fitness options, etc. At one point during our stay the wrong car was brought to us when we requested ours. Overall, the staff seemed to not be coordinated and no one seemed in charge nor committed to excellent service befitting a property commanding that price. Also, our room was 'tired'. The grout in the bathroom was dirty (a good bleaching would help!), the rug in the living room was frayed, and the upholstery was worn. We also noticed a large boat at the dock with the hotel name on it. Was that a service or tour option we could have taken advantage of?
Stayed 2 nights in Feb 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great staff, excellent location. Had a few difficulties with room which were resolved by the attentive staff. Only negative was the limited breakfast menu which had very few of the standard breakfast items (cereals, eggs, bacon, sausages).
Stayed 3 nights in Jan 2019

10/10 Excellent

damien, Melbourne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great stay

Excellent hotel with great service and food. Rooms were clean and very spacious with balcony and excellent breakfast and service
Stayed 1 night in Dec 2018