Mercure Queenstown Resort
4.0 star property
Family-friendly ski hotel with 2 restaurants
Choose dates to view prices
Photo gallery for Mercure Queenstown Resort
Reviews
8.68.6 out of 10
Excellent
Popular amenities
- Hot tub
- 24/7 front desk
- Parking available
- Room service
Explore the area
Sainsbury Road, Queenstown, 9300
- Skyline QueenstownPlace, Skyline Queenstown3 min drive
- Kiwi and Birdlife ParkPlace, Kiwi and Birdlife Park3 min drive
- Queenstown GardensPlace, Queenstown Gardens10 min drive
- Queenstown (ZQN-Queenstown Intl.)Airport, Queenstown (ZQN-Queenstown Intl.)13 min drive
Room options
View all photos for Room, 1 King Bed, Garden View
Room, 1 King Bed, Garden View
8.08.0 out of 10
Very good
5 reviews
(5 reviews)
- 24 sq m
- Sleeps 3
- 1 King Bed
View all photos for Superior Room, 2 Queen Beds, Lake View
Superior Room, 2 Queen Beds, Lake View
9.29.2 out of 10
Wonderful
15 reviews
(15 reviews)
- 29 sq m
- Lake view
- Sleeps 4
- 2 Queen Beds
View all photos for Room, 2 Queen Beds, Lake View
Room, 2 Queen Beds, Lake View
7.67.6 out of 10
Good
15 reviews
(15 reviews)
- 28 sq m
- Lake view
- Sleeps 4
- 2 Queen Beds
View all photos for Deluxe Room, 1 King Bed, Lake View
Deluxe Room, 1 King Bed, Lake View
- 28 sq m
- Lake view
- Sleeps 2
- 1 King Bed
View all photos for Double Room, 2 Double Beds, Garden View
Double Room, 2 Double Beds, Garden View
9.09.0 out of 10
Wonderful
22 reviews
(22 reviews)
- 25 sq m
- Sleeps 4
- 2 Double Beds
View all photos for Superior Room, 1 King Bed, Lake View
Superior Room, 1 King Bed, Lake View
- 28 sq m
- Lake view
- Sleeps 3
- 1 King Bed
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About the area
Queenstown
Mountain retreat .Your stay at this Fernhill hotel places you within 2 miles (3 km) of Lake Wakatipu and Kiwi and Birdlife Park. Skyline Queenstown and Queenstown Gardens are also within 3 miles (5 km).
What's nearby
- Skyline Queenstown - 3 min drive - 1.9 km
- Kiwi and Birdlife Park - 3 min drive - 1.9 km
- Queenstown Mall - 3 min drive - 1.9 km
- TSS Earnslaw Steamship - 4 min drive - 2.3 km
- Queenstown Gardens - 10 min drive - 3.3 km
Getting around
- Queenstown Intl. Airport (ZQN) - 17 min drive
Restaurants
- Saigon Kingdom - 3 min drive
- Pub On Wharf - 4 min drive
- Mrs. Ferg Beach Street - 4 min drive
- Atlas Beer Cafe - 3 min drive
- Rydges Hotel - 17 min walk
About this property
Mercure Queenstown Resort
Family-friendly ski hotel with 2 restaurants
After a day on the snow, enjoy a relaxing soak in the hot tub and an invigorating swim in the outdoor swimming pool. This mountain hotel's ski shuttle (surcharge) will get you to the slopes in no time. At the end of the day, order après-ski drinks at the hotel's bar.
There are 2 restaurants on site, as well as a coffee shop/café and a snack bar/deli. Public spaces have free WiFi. This ski hotel also offers ski storage, a children's pool, and a sauna. Parking is available for a fee.
This 4-star Queenstown hotel is smoke free.
- 148 guestrooms or units
- 2 dining venues
- 3272 sq ft of conference space
- 304 sq m of conference space
- Deli
- Poolside lounge chairs
- Umbrellas for the pool
- Ski equipment storage
- Business center (24 hours)
- Conference space
- Breakfast available (surcharge)
- Coffee in lobby
- Dry cleaning
- Self-service laundry
- Front desk (24 hours)
- Staff is multilingual
- Storage area for luggage
- Front-desk safe
- Tour and ticket information
- Concierge
- Wedding services available
- Terrace
- Garden
- Outdoor picnic space
- Newspapers in lobby (free)
- Fireplace in lobby
- Television in lobby
- Bellhop
- Elevator
- No smoking on site
- Bar or lounge
Mercure Queenstown Resort offers 148 accommodations with safes and coffee/tea makers. Each accommodation is individually furnished. 50-inch LCD televisions come with satellite channels. Bathrooms include showers, bathrobes, slippers, and complimentary toiletries.
This Queenstown hotel provides complimentary wired Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include hair dryers and irons/ironing boards. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.
Awards and affiliations
Eco-Certified Property
This property participates in Qualmark Sustainable Tourism Business Award, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.
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Property amenities
Family friendly
- Children's pool
- In-room crib
- Laundry facilities
- Mini-fridge
- Outdoor pool
- Pool gate
- Rollaway/extra bed (surcharge)
- Snack bar/deli
- Soundproofed rooms
Internet
- Available in all rooms: Free wired internet
- Available in some public areas: Free WiFi
Parking and transportation
- Ski shuttle (surcharge)
- Uncovered self parking on site (NZD 15 per night)
- Wheelchair-accessible parking available
- Onsite parking includes off-street options
Food and drink
- Daily buffet breakfast available 6:30 AM to 10:00 AM for a fee: NZD 32 per person
- 2 restaurants
- A bar/lounge
- A coffee shop/cafe
- Coffee and tea in common areas
- Couples/private dining
- Private picnics
- Snack bar/deli
Things to do
- Children's pool
- Gym
- Hot tub
- Outdoor pool
- Private wine tours
- Sauna
- Ski storage
- TV in common areas
- Wine tours
Accessibility
- If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
- Elevator
- Wheelchair accessible (may have limitations)
- Wheelchair-accessible business center
- Wheelchair-accessible concierge desk
- Wheelchair-accessible lounge
- Wheelchair-accessible parking
- Wheelchair-accessible path to elevator
- Wheelchair-accessible public washroom
- Wheelchair-accessible registration desk
- Wheelchair-accessible restaurant
Room amenities
Entertainment
- 50-inch LCD TV with satellite channels
Bedroom
- Bedsheets provided
- Blackout drapes
- Free crib
- Rollaway/extra bed (surcharge)
Bathroom
- Bathrobes
- Free toiletries
- Hair dryer
- Private bathroom
- Shower
- Slippers
- Towels provided
Food and drink
- Champagne service
- Coffee/tea maker
- Limited room service
- Mini-fridge
More
- Air conditioning (climate-controlled)
- Bulk dispensers for toiletries
- Cleaning products are eco-friendly
- Connecting rooms available
- Desk
- Eco-friendly toiletries
- Energy-saving switches in guestrooms
- Individual furnishings
- Iron/ironing board
- LED lighting
- Phone
- Recycling
- Safe
- Soundproofed rooms
- Water-efficient showers
Policies
Check-in
Check-in start time: 2 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in available
Minimum check-in age: 18
Check-out
Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Special check-in instructions
The property charges 2 percent for credit card payments
Front desk staff will greet guests on arrival at the property
Access methods
Staffed front desk
Pets
- No pets allowed
Children and extra beds
- Children are welcome.
- Kids stay free! Up to 2 children 12 years old and younger stay free when using existing bedding.
- Rollaway/extra beds are available for NZD 65.0 per night.
- Free cribs (infant beds)!
Property payment types
Important information
Fees
Guests will be asked to pay the following charges at the property:
- Deposit: NZD 100 per night
We've listed all charges provided to us by the property.
Optional extras
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
- Fee for buffet breakfast: approximately NZD 32 per person
- Uncovered self parking fee: NZD 15.00 per night
- Early check-in is available for a fee (subject to availability)
- Late check-out is available for a fee (subject to availability)
- Rollaway bed fee: NZD 65.0 per night
- Credit card charges are subject to a surcharge of 2 percent
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
- This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Diners Club, JCB International, Union Pay, debit cards, and cash. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit in each accommodation. Cashless payment methods are available for all transactions. This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels).
We should mention
- Pool access available from 7:00 AM to 10:00 PM.
- Up to 2 children 12 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
- Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
- This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
National rating
Rating provided by Qualmark®, source of official star ratings for accommodation in New Zealand.
Property is also known as
Mercure Queenstown
Mercure Queenstown Resort
Mercure Queenstown Queenstown
Mercure Resort Queenstown
Queenstown Mercure
Queenstown Mercure Resort
Mercure Hotel Queenstown
Mercure Resort Queenstown Hotel Queenstown
Mercure Queenstown Resort Hotel
Mercure Queenstown Resort Queenstown
Mercure Queenstown Resort Hotel Queenstown