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Tiers Serenity & Spa | Panoramic Queenstown Views

Queenstown apartment with kitchen

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A balcony with wicker furniture, a stone fire pit, and a glass railing overlooking a lake and mountains.
A clean, empty garage with a concrete floor, white walls, and a metal ceiling.
A modern living room with a large window, a flat-screen TV, and a sofa with teal cushions.
A bedroom with a large window, a bed with patterned bedding, a bedside table, and a nightstand with a lamp.
A modern kitchen with a dining area, a TV, and a view of the mountains.

Reviews

10 out of 10
Exceptional

Entire apartment

2 bedrooms2 bathrooms

Popular amenities

  • Hot tub
  • Kitchen
  • Washer
  • Dryer
  • Air conditioning
  • Parking available

Explore the area

View in a map
Queenstown, Otago
  • Place, Frankton Beach
    ‪2 min drive‬
  • Place, Queenstown Gardens
    ‪4 min drive‬
  • Place, Skyline Queenstown
    ‪5 min drive‬
  • Airport, Queenstown (ZQN-Queenstown Intl.)
    ‪4 min drive‬

Room options

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About the area

Queenstown

In Queenstown .A stay at this apartment places you within half a mile (1 km) of Lake Wakatipu and 3 miles (5 km) of Queenstown Event Centre. Alpine Aqualand and St Josephs Parish are also within 3 miles (5 km).

What's nearby

  • Frankton Beach - 2 min drive - 2.6 km
  • Queenstown Gardens - 4 min drive - 4.4 km
  • Queenstown Mall - 5 min drive - 5.1 km
  • Skyline Queenstown - 5 min drive - 5.5 km
  • Kiwi Park - 5 min drive - 5.5 km

Getting around

  • Queenstown Intl. Airport (ZQN) - 5 min drive

Restaurants

  • ‪Holiday Inn Express & Suites Queenstown by IHG - ‬4 min drive
  • ‪Pizza Hut - ‬6 min drive
  • ‪Rata - ‬5 min drive
  • ‪McDonald's - ‬2 min drive
  • ‪Pedro's House of Lamb - ‬6 min drive

About this property

Tiers Serenity & Spa | Panoramic Queenstown Views

Summary

Step into this cozy retreat in the heart of Queenstown!

This beautiful 2-bedroom, 2-bathroom apartment offers lakeside living, blending modern comforts with stunning natural beauty.

This spot is perfect for a small family or a small group of friends.



The Space

A townhome set over two levels. The living areas look out to lake and Mountain view.

The layout flows from entry hallway with bedroom and garage access, then open-plan kitchen, dining and living, then balconies front and rear.

Bedrooms: Two Bedrooms with lake and mountain views.

Bathrooms: Two bathrooms. both with standing showers.

Living areas: Open-plan living with heat pump, fireplace and balcony access.

Kitchen: Fully equipped with fridge (373l gross), gas cooktop, oven, microwave, dishwasher, kettle.

External: Balcony off living room with a small fireplace and outdoor seating. Outdoor patio with spa and BBQ (fees apply).



Standard configuration:

Bedroom 1: 1 King Bed

Bedroom 2: 1 Queen Bed



Standard configuration:

Bedroom 1: 1 King Bed or 2 Single Beds

Bedroom 2: 1 Queen Bed

Let us know your preferred configuration at least 3 days before arrival. Changes requested after this time will incur a fee of NZD $100 per bed plus a NZD $10 call-out fee if requested after check-in, which covers our external cleaners coming to rearrange beds and fit new linen.



Guest Access

Guests have full use of the property — kitchen, lounge, bedrooms, bathrooms, and balcony.



The Neighbourhood

This apartment is located on Frankton Road, making it very easy to get to downtown Queenstown or the airport.



Getting Around

Distance from nearest supermarket: Woolworths Queenstown, 30 Grant Road, Frankton — 3.8 km

Distance from Queenstown Airport: 3.4 km

Distance from Queenstown Town Centre: 4.2 km

Distance from The Remarkables: 19.6 km

Distance from Coronet Peak: 19.9 km



Other Things to Note / Good to Know

Stairs: Internal stairs only

Power: Running too many appliances at once may trip the power

Fire alarm: Sensitive, so please take care when cooking and have the extraction fan turned on

Extra linen and a mid-stay clean are available for a fee.

A BBQ can be arranged for NZD $60, covering the gas bottle, BBQ use, and a professional clean afterward.

Baby Bundle (portacot, high chair, baby bath) is available on request for NZD $50.



Please make all requests at least 3 days before arrival — later requests incur an additional NZD $10 call-out fee.



The first round of amenities is complimentary. If you're staying more than 5 days, we'd recommend picking up extra during your stay.



House Rules

Maximum of 4 guests, with children aged 0–2 staying free.

At least one guest must be over the age of 22

No pets, parties, or smoking/vaping indoors — and please, no glitter

This property is in a residential area; quiet hours run from 10:00 PM to 7:00 AM.



Interaction with Guests

Need something in person? Swing by our Guest Lounge at 19B Shotover St, open daily 9am–5pm (closed Christmas Day). Free Wi-Fi and coffee or tea are on us.



Got a late flight out or an early arrival? Drop your bags with us free of charge — after check-out if you're not leaving until later, or before check-in if you've landed early — and go explore hands-free.



Our team is available daily, 9am–5pm. After hours, until midnight, a virtual assistant can help with simple questions.

Similar properties

Property amenities

Pool/Spa

  • Hot tub

Internet

  • Available in the apartment: WiFi

Parking and transportation

  • Onsite parking options include a garage

Kitchen

  • Blender
  • Coffee grinder
  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Dishwasher
  • Electric kettle
  • Microwave
  • Oven
  • Paper towels
  • Refrigerator
  • Stovetop
  • Toaster

Dining

  • Dining table

Bedrooms

  • 2 bedrooms
  • Bedsheets provided

Bathroom

  • 2 bathrooms
  • Hair dryer
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Living spaces

  • Dining table

Entertainment

  • TV

Outdoor areas

  • Balcony
  • Barbecue grill
  • Firepit

Laundry

  • Laundry facilities
  • Washing machine

Work spaces

  • Desk chair
  • Office

Comfort

  • Air conditioning
  • Heating

Pets

  • No pets allowed

Suitability/Accessibility

  • Smoking not allowed

Services and conveniences

  • Concierge services
  • Iron/ironing board

Things to do

  • Optional golf privileges
  • Cycling nearby
  • Fishing nearby
  • Horseback riding nearby
  • Rock climbing nearby

Safety features

  • Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
  • Smoke detector (host has indicated there is a smoke detector on the property)
  • First aid kit
  • Fire extinguisher

Policies

Check-in

Check-in time starts at 3:00 PM

Check-out

Check-out before 10:00 AM

Special check-in instructions

You will receive an email from the host with check-in and check-out instructions
Information provided by the property may be translated using automated translation tools

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.

Events

No events allowed

Smoking

Smoking is not permitted

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Onsite parties or group events are strictly prohibited
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has indicated there is a smoke detector on the property
Safety features at this property include a fire extinguisher and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property is managed through our partner, Vrbo. You will receive an email from Vrbo with a link to a Vrbo account, where you can change or cancel your reservation
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room. Onsite parties or group events are strictly prohibited. For guests' safety, the property includes a fire extinguisher, a smoke detector, and a first aid kit in each accommodation.

Property is also known as

hello-queenstown-3-TIERS-LANE

Frequently asked questions

How close is Tiers Serenity & Spa | Panoramic Queenstown Views to the airport?

This apartment is 2.4 mi (5-min drive) away from the Queenstown Intl. Airport (ZQN) airport, the closest popular airport to the property.

Does Tiers Serenity & Spa | Panoramic Queenstown Views have an airport shuttle?

Airport shuttle services are not available at this apartment.

How close is Tiers Serenity & Spa | Panoramic Queenstown Views to the beach?

This apartment is 1.8 mi (6-min drive) from Frankton Beach and 2.4 mi (5-min drive) from Queenstown Beach. Don't forget your sunscreen!

Does Tiers Serenity & Spa | Panoramic Queenstown Views offer free breakfast?

This apartment does not offer free breakfast.

Is there a casino at Tiers Serenity & Spa | Panoramic Queenstown Views?

No, there is no casino at this apartment, but Skycity Queenstown Casino (5-min drive) and SKYCITY Wharf Casino (5-min drive) are nearby.

What time is check-in at Tiers Serenity & Spa | Panoramic Queenstown Views?

Check-in begins at 3:00 PM.

Is there free parking at Tiers Serenity & Spa | Panoramic Queenstown Views?

Free parking is not available at this apartment.

Does Tiers Serenity & Spa | Panoramic Queenstown Views have a pool?

This apartment does not have a pool.

Does Tiers Serenity & Spa | Panoramic Queenstown Views have a spa?

There are no spa services available at this apartment.

How close is Tiers Serenity & Spa | Panoramic Queenstown Views to downtown Queenstown?

This apartment is 2.2 mi away from Queenstown.

Tiers Serenity & Spa | Panoramic Queenstown Views Reviews

Reviews

10

Exceptional

Rating 10 - Excellent. 3 out of 3 reviews
Rating 8 - Good. 0 out of 3 reviews
Rating 6 - Okay. 0 out of 3 reviews
Rating 4 - Poor. 0 out of 3 reviews
Rating 2 - Terrible. 0 out of 3 reviews

10/10

Cleanliness

Reviews

Verified review

10/10 Excellent

Ronnie A.

This place was amazing
Stayed 5 nights in Jul 2025
Verified review

10/10 Excellent

Cliff G.

Liked: Cleanliness, check-in, communication, location, listing accuracy
The location The home Easy of booking and quick response to the minor concern we had . Overall a fantastic experience.
Stayed 6 nights in Nov 2025
Verified review

10/10 Excellent

Cheryl B.

Liked: Cleanliness, check-in, communication, location, listing accuracy
We had such a lovely stay at The Tiers! The place was homely, cosy, and had everything we needed for a comfortable stay. It was well equipped with all the little touches that made it feel like home. The view was definitely the highlight — waking up to that stunning scenery each morning was unforgettable. We loved relaxing in the spa, and enjoying drinks outside by the fire pit is an absolute must! A huge thank you to the friendly team at Hello Queenstown for their great communication and for making everything so easy from check-in to check-out. We’d definitely stay here again and highly recommend it to anyone visiting Queenstown!
Morning view
Kitchen shot
Evening view
House was warm and cosy for us when we arrived
Stayed 5 nights in Oct 2025