In Queenstown .A stay at this apartment places you within half a mile (1 km) of Lake Wakatipu and 3 miles (5 km) of Queenstown Event Centre. Alpine Aqualand and St Josephs Parish are also within 3 miles (5 km).
Holiday Inn Express & Suites Queenstown by IHG - 4 min drive
Pizza Hut - 6 min drive
Rata - 5 min drive
McDonald's - 2 min drive
Pedro's House of Lamb - 6 min drive
About this property
Tiers Serenity & Spa | Panoramic Queenstown Views
Summary
Step into this cozy retreat in the heart of Queenstown!
This beautiful 2-bedroom, 2-bathroom apartment offers lakeside living, blending modern comforts with stunning natural beauty.
This spot is perfect for a small family or a small group of friends.
The Space
A townhome set over two levels. The living areas look out to lake and Mountain view.
The layout flows from entry hallway with bedroom and garage access, then open-plan kitchen, dining and living, then balconies front and rear.
Bedrooms: Two Bedrooms with lake and mountain views.
Bathrooms: Two bathrooms. both with standing showers.
Living areas: Open-plan living with heat pump, fireplace and balcony access.
Kitchen: Fully equipped with fridge (373l gross), gas cooktop, oven, microwave, dishwasher, kettle.
External: Balcony off living room with a small fireplace and outdoor seating. Outdoor patio with spa and BBQ (fees apply).
Standard configuration:
Bedroom 1: 1 King Bed
Bedroom 2: 1 Queen Bed
Standard configuration:
Bedroom 1: 1 King Bed or 2 Single Beds
Bedroom 2: 1 Queen Bed
Let us know your preferred configuration at least 3 days before arrival. Changes requested after this time will incur a fee of NZD $100 per bed plus a NZD $10 call-out fee if requested after check-in, which covers our external cleaners coming to rearrange beds and fit new linen.
Guest Access
Guests have full use of the property — kitchen, lounge, bedrooms, bathrooms, and balcony.
The Neighbourhood
This apartment is located on Frankton Road, making it very easy to get to downtown Queenstown or the airport.
Getting Around
Distance from nearest supermarket: Woolworths Queenstown, 30 Grant Road, Frankton — 3.8 km
Distance from Queenstown Airport: 3.4 km
Distance from Queenstown Town Centre: 4.2 km
Distance from The Remarkables: 19.6 km
Distance from Coronet Peak: 19.9 km
Other Things to Note / Good to Know
Stairs: Internal stairs only
Power: Running too many appliances at once may trip the power
Fire alarm: Sensitive, so please take care when cooking and have the extraction fan turned on
Extra linen and a mid-stay clean are available for a fee.
A BBQ can be arranged for NZD $60, covering the gas bottle, BBQ use, and a professional clean afterward.
Baby Bundle (portacot, high chair, baby bath) is available on request for NZD $50.
Please make all requests at least 3 days before arrival — later requests incur an additional NZD $10 call-out fee.
The first round of amenities is complimentary. If you're staying more than 5 days, we'd recommend picking up extra during your stay.
House Rules
Maximum of 4 guests, with children aged 0–2 staying free.
At least one guest must be over the age of 22
No pets, parties, or smoking/vaping indoors — and please, no glitter
This property is in a residential area; quiet hours run from 10:00 PM to 7:00 AM.
Interaction with Guests
Need something in person? Swing by our Guest Lounge at 19B Shotover St, open daily 9am–5pm (closed Christmas Day). Free Wi-Fi and coffee or tea are on us.
Got a late flight out or an early arrival? Drop your bags with us free of charge — after check-out if you're not leaving until later, or before check-in if you've landed early — and go explore hands-free.
Our team is available daily, 9am–5pm. After hours, until midnight, a virtual assistant can help with simple questions.
Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
Smoke detector (host has indicated there is a smoke detector on the property)
First aid kit
Fire extinguisher
Policies
Check-in
Check-in time starts at 3:00 PM
Check-out
Check-out before 10:00 AM
Special check-in instructions
You will receive an email from the host with check-in and check-out instructions
Information provided by the property may be translated using automated translation tools
Pets
No pets allowed
Children and extra beds
Children are welcome.
Events
No events allowed
Smoking
Smoking is not permitted
Important information
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Onsite parties or group events are strictly prohibited
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has indicated there is a smoke detector on the property
Safety features at this property include a fire extinguisher and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property is managed through our partner, Vrbo. You will receive an email from Vrbo with a link to a Vrbo account, where you can change or cancel your reservation
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room. Onsite parties or group events are strictly prohibited. For guests' safety, the property includes a fire extinguisher, a smoke detector, and a first aid kit in each accommodation.
Property is also known as
hello-queenstown-3-TIERS-LANE
Frequently asked questions
How close is Tiers Serenity & Spa | Panoramic Queenstown Views to the airport?
This apartment is 2.4 mi (5-min drive) away from the Queenstown Intl. Airport (ZQN) airport, the closest popular airport to the property.
Does Tiers Serenity & Spa | Panoramic Queenstown Views have an airport shuttle?
Airport shuttle services are not available at this apartment.
How close is Tiers Serenity & Spa | Panoramic Queenstown Views to the beach?
This apartment is 1.8 mi (6-min drive) from Frankton Beach and 2.4 mi (5-min drive) from Queenstown Beach. Don't forget your sunscreen!
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.
We had such a lovely stay at The Tiers! The place was homely, cosy, and had everything we needed for a comfortable stay. It was well equipped with all the little touches that made it feel like home. The view was definitely the highlight — waking up to that stunning scenery each morning was unforgettable. We loved relaxing in the spa, and enjoying drinks outside by the fire pit is an absolute must! A huge thank you to the friendly team at Hello Queenstown for their great communication and for making everything so easy from check-in to check-out. We’d definitely stay here again and highly recommend it to anyone visiting Queenstown!