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Holiday Inn Queretaro Zona Diamante by IHG

3.5 star property
3.5-star hotel near Aqueduct of Santiago de Querétaro

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Photo gallery for Holiday Inn Queretaro Zona Diamante by IHG

Breakfast, lunch, dinner served; international cuisine
Lobby
Outdoor pool, open 8 AM to 8 PM, sun loungers
Bar (on property)
Exterior

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Bar
  • Pool
  • Gym
  • Air conditioning
  • Breakfast available
  • Laundry

Explore the area

View in a map
Anillo Vial Fr Junipero Serra, Querétaro, QUE, 76140
  • Place, Aqueduct of Santiago de Querétaro
    ‪4 min drive‬
  • Place, Josefa Ortiz de Domínguez Auditorium
    ‪5 min drive‬
  • Place, Corregidora Stadium
    ‪6 min drive‬
  • Airport, Querétaro, Querétaro (QRO-Querétaro Intl.)
    ‪28 min drive‬

Room options

View all photos for Suite, 1 King Bed (Bath Shower Combination)

1 bedroom, premium bedding, in-room safe, desk

Suite, 1 King Bed (Bath Shower Combination)

7.0 out of 10
Good
(2 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Premium Room

1 bedroom, premium bedding, in-room safe, desk

Premium Room

  • 1 bedroom
  • Sleeps 2
  • 1 Twin Bed

View all photos for Suite, 1 King Bed

Suite, 1 King Bed

Suite, 1 King Bed

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed (Walk-In Shower)

1 bedroom, premium bedding, in-room safe, desk

Standard Room, 1 King Bed (Walk-In Shower)

8.4 out of 10
Very good
(8 reviews)
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Accessible

1 bedroom, premium bedding, in-room safe, desk

Standard Room, 1 King Bed, Accessible

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Double Beds, City View

1 bedroom, premium bedding, in-room safe, desk

Standard Room, 2 Double Beds, City View

9.0 out of 10
Wonderful
(20 reviews)
  • City view
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room

1 bedroom, premium bedding, in-room safe, desk

Standard Room

7.8 out of 10
Good
(7 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 Twin Bed

View all photos for Standard Room, 1 King Bed (Bath Shower)

1 bedroom, premium bedding, in-room safe, desk

Standard Room, 1 King Bed (Bath Shower)

9.4 out of 10
Exceptional
(8 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Double Beds

1 bedroom, premium bedding, in-room safe, desk

Standard Room, 2 Double Beds

8.6 out of 10
Excellent
(10 reviews)
  • Sleeps 4
  • 2 Double Beds

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About the area

Querétaro

In historical district.Within 2 miles (3 km) of this Querétaro hotel, you'll find Plaza Boulevares Shopping Mall and Plaza del Parque Shopping Mall. Queretaro 2000 Park and Marista University of Querétaro are also within 2 miles (3 km).

What's nearby

  • Plaza del Parque Shopping Mall - 10 min walk - 0.9 km
  • Aqueduct of Santiago de Querétaro - 4 min drive - 3.8 km
  • Josefa Ortiz de Domínguez Auditorium - 5 min drive - 5.0 km
  • Corregidora Stadium - 6 min drive - 6.5 km
  • Querétaro Convention Center - 9 min drive - 9.9 km

Getting around

  • Queretaro Intl. Airport (QRO) - 36 min drive

Restaurants

  • ‪Tacos El Pata - ‬17 min walk
  • ‪La Parilla Leonesa - ‬14 min walk
  • ‪Starbucks - ‬19 min walk
  • ‪Chili's Grill & Bar - ‬18 min walk
  • ‪Los Gaspachos - ‬18 min walk

About this property

Holiday Inn Queretaro Zona Diamante by IHG

3.5-star hotel near Aqueduct of Santiago de Querétaro
Holiday Inn Queretaro Zona Diamante by IHG offers its guests an outdoor pool and a fitness center. There's a restaurant on site, as well as a snack bar/deli. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. WiFi and wired Internet are free in public spaces.

A 24-hour business center and 8 meeting rooms are available. Event space at this hotel measures 4626 square feet (416 square meters) and includes conference space. A terrace, a vending machine, and multilingual staff are also featured at the business-friendly Holiday Inn Queretaro Zona Diamante by IHG. A shuttle from the hotel to the airport (available on request) is available for a fee. Limited free parking is available on a first-come, first-served basis.

This 3.5-star Querétaro hotel is smoke free.

  • 1 building
  • 148 guestrooms or units
  • 7 levels
  • Meeting rooms
  • 4626 sq ft of conference space
  • 416 sq m of conference space
  • Built in 2001
  • Deli
  • Poolside lounge chairs
  • Business center (24 hours)
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Terrace
  • Garden
  • Outdoor picnic space
  • Gift shop
  • Bellhop
  • Elevator
  • No smoking on site
  • Bar or lounge
  • Bar by the pool
  • Dining venue
Holiday Inn Queretaro Zona Diamante by IHG offers 148 air-conditioned accommodations with safes and complimentary newspapers. Beds feature premium bedding. A pillow menu is available. Flat-screen televisions come with premium satellite channels. Guests can make use of the in-room refrigerators, microwaves, and coffee/tea makers. Bathrooms include shower/tub combinations and hair dryers.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is provided daily.

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Property amenities

Family friendly

  • Babysitting
  • Free rollaway/extra bed
  • In-room crib
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Airport drop-off shuttle (surcharge) from 7:00 PM to 10:30 PM on request
  • Free covered self parking on site
  • Free RV/bus/truck parking on site
  • Limited onsite parking

Food and drink

  • Daily buffet breakfast available 6:00 AM to noon for a fee: MXN 335 to 395 per person
  • A bar/lounge
  • A poolside bar
  • A restaurant
  • Couples/private dining
  • Snack bar/deli

Things to do

  • Gym
  • Outdoor pool

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Assistive listening devices
  • Braille/raised signage
  • Cobblestone flooring in public areas
  • Elevator
  • Smooth flooring in public areas
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible registration desk

Room amenities

Entertainment

  • Flat-screen TV with premium satellite channels

Bedroom

  • Free crib
  • Free rollaway/extra bed
  • Pillow menu
  • Premium bedding

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Free daily newspapers
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before 1 PM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Holiday Inn Queretaro Zona Diamante by IHG

Children and extra beds

  • Children are welcome.
  • Free rollaway/extra beds!
  • Free cribs (infant beds)!

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately MXN 335 to 395 for adults, and MXN 0 to 200 for children
  • Airport shuttle fee: MXN 765 per vehicle (maximum occupancy 4)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, and a security system
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, debit cards, and cash. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, and a security system in each accommodation. Cashless payment methods are available for all transactions. This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG).

We should mention

  • Pool access available from 8 AM to 8 PM.
  • Pets and service animals are not allowed on site.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Holiday Inn Queretaro
Holiday Inn Queretaro Diamante
Holiday Inn Queretaro Zona Diamante
Holiday Inn Zona Diamante
Holiday Inn Zona Diamante Hotel
Holiday Inn Zona Diamante Hotel Queretaro
Queretaro Holiday Inn
Queretaro Holiday Inn Zona Diamante
Zona Diamante
Zona Diamante Queretaro
Holiday Inn Queretaro Zona Diamante Hotel
Holiday Inn Queretaro Zona Diamante Hotel Queretaro

Holiday Inn Queretaro Zona Diamante by IHG Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 594 out of 1010 reviews
Rating 8 - Good. 277 out of 1010 reviews
Rating 6 - Okay. 77 out of 1010 reviews
Rating 4 - Poor. 37 out of 1010 reviews
Rating 2 - Terrible. 25 out of 1010 reviews

9.2/10

Cleanliness

9.0/10

Staff & service

9.0/10

Amenities

8.8/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

8/10 Good

Roberto, Houston

Liked: Cleanliness, staff & service
From a business traveler perspective, it is a good property.
Stayed 3 nights in Jul 2025

10/10 Excellent

BERTHA, Ciudad de Mexico

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Good location and excellent breakfast buffet.
Stayed 2 nights in Jun 2025

10/10 Excellent

Daniel

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel, amazing staff!
Stayed 1 night in Jul 2025

8/10 Good

Addy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff is very welcoming and customer service is second to none. The property is off a very busy road which can get noisy. AC was the only negative, it struggled to stay at 73 degrees, so it felt too warm at night. Otherwise, excellent place to stay. Great for families.
Stayed 14 nights in Jul 2025

10/10 Excellent

Juan

Liked: Cleanliness
Stayed 2 nights in Jul 2025

6/10 Okay

Kenneth, Myrtle Beach

Stayed 1 night in Mar 2025

10/10 Excellent

Laura

Stayed 1 night in May 2025

6/10 Okay

Mariema

Stayed 1 night in Apr 2025

10/10 Excellent

Gonzalo

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Apr 2025

10/10 Excellent

Alejandra

Stayed 1 night in Jan 2025

8/10 Good

Patricia

Liked: Cleanliness, staff & service, property conditions & facilities
They had great customer service. So friendly and helpful.
Stayed 9 nights in Apr 2025

10/10 Excellent

MARIA ALEXA

Travelled with family, Travelled with family and small children, Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
El servicio muy atento, las habitaciones limpias y muy buena atención por parte del personal. Los hospedamos por una hora destino toda la familia y quedaron encantados con las amenidades, la alberca con agua muy fresca adecuada para el clima soleado. Recomendado
Stayed 3 nights in Feb 2025

10/10 Excellent

Mauricio

Liked: Cleanliness, staff & service, property conditions & facilities
Ok
Stayed 1 night in Mar 2025

10/10 Excellent

Nayelli

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This staff was amazing and very attentive.
Stayed 1 night in Mar 2025

4/10 Poor

Maria

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2025

10/10 Excellent

Javier

Good
Stayed 3 nights in Feb 2025

6/10 Okay

Kathryn

Liked: Cleanliness, property conditions & facilities, room comfort

Limited Airport shuttle

I booked this hotel because it had an airport shuttle. I was informed upon checkin that I would have to pay for a driver because of the flight time. This doesn’t seem ok because they shouldn’t say airport shuttle when there are restrictions.
Stayed 1 night in Feb 2025

4/10 Poor

Erica

Travelled with partner
Liked: Cleanliness
spotty wifi, our tv did not work.
Stayed 1 night in Jan 2025

8/10 Good

Susan

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel. Food was good. Service was good, only a little English spoken, but they tried hard. Very far from queretaro airport QRO. The hotel coordinated with a taxi driver who unfortunately coughed and sniffled most of the way. Two days later, we were sick with a cold. He should have worn a mask.
Stayed 1 night in Jan 2025

6/10 Okay

Lucila

Liked: Cleanliness, staff & service, property conditions & facilities
My bedroom location, back of the building, made me feel claustrophobic. The breakfast was exceptional, but the evening meal was tasteless. We ordered appetizers and all came at the same time so by the time we tried the food it was cold. The wine was not good. Some of the food orders were taken wrong. I would definitely never have dinner here again.
Stayed 2 nights in Jan 2025

4/10 Poor

Dawn

Travelled with partner
The hotel and shuttle service are fine. . .the food is horrible..and the bathrooms are very outdated.. staff I s .nice. but maintenance and food need more
Stayed 1 night in Jan 2025

10/10 Excellent

Wayne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

10/10 Excellent

Heather, Washington

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2025

10/10 Excellent

Pablo

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Hotel with great service.

It was a very good stay. I just want to highlight 2 aspects: the best thing about this hotel is the service of most of the staff. They were amazing! However Miguel in the reception was the exception. He was cold, he didn't offer to open a voucher for expenses that I needed to do afterwards, was professional but just doing the minimum. On the other hand, someone outstanding was Filiberto the Concierge. What a pleasure interacting with him!!! He was attentive and proactive... I can't say enough of him.
Stayed 6 nights in Dec 2024

10/10 Excellent

Esteban

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2025