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Fenix Hotel

3.5 star property
Family-friendly 3.5-star hotel near Itchimbia Park

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Photo gallery for Fenix Hotel

Hallway
Down comforters, in-room safe, desk, soundproofing
Breakfast, lunch, dinner served; international cuisine
Breakfast, lunch, dinner served; international cuisine
Down comforters, in-room safe, desk, soundproofing

Reviews

8.4 out of 10
Very good

Popular amenities

  • Pet friendly
  • Parking included
  • Free WiFi
  • Restaurant
  • Gym
  • Breakfast available

Explore the area

View in a map
Queseras del Medio E11-205, Frente al Hospital Militar, Quito, Pichincha, 170150
  • Place, Pontificia Catholic University of Ecuador
    ‪1 min walk‬
  • Place, House of Ecuadorian Culture
    ‪3 min walk‬
  • Place, General Rumiñahui Coliseum
    ‪3 min walk‬
  • Airport, Quito (UIO-Mariscal Sucre Intl.)
    ‪35 min drive‬

Room options

View all photos for Superior Double Room

Down comforters, in-room safe, desk, soundproofing

Superior Double Room

10.0 out of 10
Exceptional
(1 review)
  • 33 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Double or Twin Room

Down comforters, in-room safe, desk, soundproofing

Standard Double or Twin Room

10.0 out of 10
Exceptional
(1 review)
  • 8 sq m
  • City view
  • Sleeps 4
  • 1 Double Bed and 2 Large Twin Beds

View all photos for Standard Single Room

Down comforters, in-room safe, desk, soundproofing

Standard Single Room

  • 8 sq m
  • City view
  • Sleeps 3
  • 1 Double Bed

View all photos for Superior Single Room

Down comforters, in-room safe, desk, soundproofing

Superior Single Room

  • 43 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

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Interior

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About the area

Quito

City center stay.At this Itchimbia hotel, you'll be within a 5-minute walk of National Polytechnic School and Pontificia Catholic University of Ecuador. Concentración Deportiva de Pichincha and University Andina Simón Bolívar are also within half a mile (1 km).

What's nearby

  • Pontificia Catholic University of Ecuador - 1 min walk - 0.1 km
  • House of Ecuadorian Culture - 3 min walk - 0.3 km
  • General Rumiñahui Coliseum - 3 min walk - 0.3 km
  • La Mariscal Craft Market - 7 min walk - 0.6 km
  • National Assembly of Ecuador - 10 min walk - 0.9 km

Getting around

  • Universidad Central Station - 7 min drive
  • El Ejido Station - 9 min walk
  • Mariscal Sucre Intl. Airport (UIO) - 59 min drive

Restaurants

  • ‪McDonald's - ‬7 min walk
  • ‪Puce Café - ‬6 min walk
  • ‪Poliburguer - ‬10 min walk
  • ‪Hamburguesas del Sese - ‬9 min walk
  • ‪Rincon Orense - ‬11 min walk

About this property

Fenix Hotel

Family-friendly 3.5-star hotel near Itchimbia Park
There's a restaurant on site, as well as a coffee shop/cafe. You can enjoy a drink at the bar/lounge. Business amenities include a 24-hour business center and a meeting room.

Public spaces have free WiFi. Event space at this hotel measures 215 square feet (20 square meters) and includes a conference center. A 24-hour fitness center, an arcade/game room, and tour/ticket assistance are also featured at the family-friendly Fenix Hotel. An airport shuttle (available 24 hours) and an area shuttle are available for a fee. Self parking and valet parking are free.

This 3.5-star Quito hotel is smoke free.

  • 1 building
  • 50 guestrooms or units
  • 7 levels
  • 215 sq ft of conference space
  • 20 sq m of conference space
  • Business center (24 hours)
  • Conference center
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Game room or arcade
  • Pool or billiards table
  • Bellhop
  • Elevator
  • No smoking on site
  • Bar or lounge
  • Dining venue
Fenix Hotel offers 50 accommodations with safes and complimentary bottled water. Beds feature down comforters. 32-inch LCD televisions come with premium cable channels. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

This Quito hotel provides complimentary wireless Internet access. Business-friendly amenities include desks, complimentary weekday newspapers, and phones. Housekeeping is provided daily.

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Property amenities

Family friendly

  • Arcade/game room
  • Art supplies
  • High chair
  • In-room refrigerator
  • Laundry facilities
  • Soundproofed rooms

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Area shuttle (surcharge)
  • Free self parking on site
  • Free valet parking on site
  • Limited onsite valet and self parking
  • Wheelchair-accessible parking available

Food and drink

  • Weekend full breakfast available 7:00 AM to 10:30 AM for a fee: USD 10.27 for adults and USD 10.27 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas
  • Hosted evening meal available daily for a fee

Things to do

  • 24-hour gym
  • Arcade/game room
  • Art gallery
  • Billiards/pool table

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Handrails in stairways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

Room amenities

Entertainment

  • 32-inch LCD TV with premium cable channels

Bedroom

  • Bedsheets provided
  • Down comforter

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Food and drink

  • Free bottled water
  • Late-night room service
  • Refrigerator

More

  • Connecting rooms available
  • Desk
  • Free weekday newspapers
  • Heating
  • Iron/ironing board
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 48 hours prior to arrival, using the contact information on the booking confirmation
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: USD 17.25 per pet, per day, plus a deposit of USD 0 per day
  • Only dogs are allowed
  • Maximum 1 (weight limit: 22 lbs per pet)
  • Pets cannot be left unattended
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 3 children 3 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 20.0 per day.

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • You may be required to pay the following charge at the property: Ecuador Value-Added Tax (VAT) at 15%. A VAT exemption is available to travelers who present a valid passport and tourist visa showing they are not a resident of Ecuador.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: approximately USD 10.27 for adults and USD 10.27 for children
  • Airport shuttle fee: USD 67.20 per vehicle (roundtrip)
  • Pet deposit: USD 0 per day
  • Pet fee: USD 17.25 per pet, per day
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: USD 20.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, debit cards, and cash. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit in each accommodation.

We should mention

  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Up to 3 children 3 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.

Property is also known as

Barnard Hotel
Barnard Hotel Quito
Barnard Quito
Barnard Hotel
FENIX HOTEL Hotel
FENIX HOTEL Quito
FENIX HOTEL Hotel Quito

Fenix Hotel Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 90 out of 188 reviews
Rating 8 - Good. 54 out of 188 reviews
Rating 6 - Okay. 27 out of 188 reviews
Rating 4 - Poor. 10 out of 188 reviews
Rating 2 - Terrible. 7 out of 188 reviews

9.0/10

Cleanliness

8.8/10

Staff & service

8.4/10

Amenities

8.6/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Cleber

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Its ok
Stayed 1 night in Sep 2025

10/10 Excellent

Carlos A.

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent
Stayed 1 night in Aug 2025

10/10 Excellent

Gerald

Liked: Cleanliness, staff & service, property conditions & facilities
Family-friendly
Stayed 3 nights in Jul 2025

6/10 Okay

ximena, burlington

Business traveller, Travelled with partner
Liked: Cleanliness
Disliked: Staff & service, amenities
We didn’t get the room we reserved, it was only one with that description I showed them the picture they said it was taken, the room was small. We didn’t get the drink we had in the reservation by Expedia. The food in the restaurant was terrible and expensive, the breakfast eggs uncooked and the bread old. The early check in was half of the booking price plus taxes. The front desk staff was not that great, however the housekeeper was nice
Stayed 1 night in Aug 2025

10/10 Excellent

CARLOS

Stayed 1 night in Aug 2025

10/10 Excellent

Gerald

Liked: Cleanliness, staff & service, property conditions & facilities
Very nice
Stayed 2 nights in Jul 2025

6/10 Okay

Luisana

Travelled with partner
Disliked: Amenities
Por medio de la aplicación yo reservé una habitación que tenía una cama queen, sin embargo cuando llegamos nos asignaron una cama de dos plazas que resultó incomoda para nosotros, el personal del hotel me indicó que como había reservado por la aplicación las condiciones cambiaban, pero esto no me parece que sea lo adecuado, porque la aplicación nunca me dio ningún aviso de que las condiciones iban a cambiar. Así que considero que este tipo de situaciones deben ser resueltas con los hoteles y dar una solución a los huespedes.
Stayed 1 night in Feb 2025

10/10 Excellent

viviana

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

10/10 Excellent

Campoverde

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Feb 2025

2/10 Terrible

Jose

Travelled with group
Disliked: Staff & service, amenities, property conditions & facilities
Food was terrible
Stayed 1 night in Oct 2024

10/10 Excellent

Erika

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Very good Hotel

Very clean and safe hotel. Staff is very attentive.
Stayed 2 nights in Sep 2023

10/10 Excellent

Juan

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The friendly and professional staff
Stayed 1 night in Nov 2022

10/10 Excellent

George, Alexandria

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to everything

10/10 Excellent

Alex

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent for families!

I stayed at the Fenix hotel with my family. We have a great experience, the attention of the staff was excellent, the hotel was clean as well as our rooms. The breakfast was varied and the staff was attentive to stocking the food during it. Although the area is high traffic, the rooms we were assigned allowed us to rest without interruptions. I'll be back in the future!
Stayed 1 night in Sep 2022

6/10 Okay

Richard

Stayed 2 nights in Aug 2022

10/10 Excellent

María

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jul 2022

8/10 Good

Francisco, Guaynabo

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Me gustó mucho la atención del personal. Siempre atentos.
Stayed 1 night in May 2022

10/10 Excellent

Roberto, Gurabo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
There are not too many places to get food at walking distance.
Stayed 5 nights in May 2022

6/10 Okay

Laura, Pompano Beach, FL

Travelled with partner
Liked: Staff & service, property conditions & facilities
Disliked: Amenities
The hotel itself was nice but our room was old looking and needs an update, especially the bathroom. The water ran extremely hot to extremely cold. We only stayed one night as this was not our only destination.
Stayed 1 night in Aug 2019

2/10 Terrible

Verified traveller

Disliked: Cleanliness, amenities, property conditions & facilities
My fiancee came to pick me up at the hotel came to my room to wait for me to finish getting ready .and i was charge for an additional person in the room ,their explanation was that if she waited in the toom more than an hour even if she did not stay, i had to pay for her .when i first checked in i mentioned that my fiancee would be picking me up and they daid as long as she doesn't stay no problem. At check out they changed me for her.also metion we would have to sit in the lobby only for an hour .like in prison .no vents in rooms ,noise comes into rooms at all hours ,i was lucky if i got 3 hours sleep every night .also black mold in bathroom.
Stayed 7 nights in Mar 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Feb 2019

8/10 Good

AOG

Liked: Staff & service
Stayed 1 night in Jul 2018

8/10 Good

Jeffrey

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nice inside. Recently remodled and updated. Will be staying there again in the future.
Stayed 4 nights in Jul 2018

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice Hotel, Inexpensive Taxi Ride to Old Town

This was a quality hotel with a great and helpful staff. The room was clean and comfortable. They had coffee, tea, and water available at most times. The breakfast was very good. If you're sensitive to noise, you may want to request a room away from the street. I would definitely stay here again.
Stayed 1 night in Mar 2018

8/10 Good

Paz, Texas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Much more comfortable when moved to a better room

My stay was satisfiying, room clean n staff was nice n welcoming
Stayed 6 nights in Sep 2017