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Hotel Dann Carlton Quito

5.0 star property
5-star luxury hotel in La Carolina

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Photo gallery for Hotel Dann Carlton Quito

3 restaurants, breakfast, lunch, dinner served; international cuisine
Property preview
Lobby
Lobby
Suite

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Pool
  • Hot tub
  • Spa

Explore the area

View in a map
Avenida República de El Salvador N34-377, Quito, Pichincha, 170135
  • Place, Parque La Carolina
    ‪3 min walk‬
  • Place, Atahualpa Olympic Stadium
    ‪12 min walk‬
  • Place, Quicentro Shopping
    ‪12 min walk‬
  • Airport, Quito (UIO-Mariscal Sucre Intl.)
    ‪30 min drive‬

Room options

View all photos for Superior Room, 1 Queen Bed

Superior Room, 1 Queen Bed

Superior Room, 1 Queen Bed

8.8 out of 10
Excellent
(8 reviews)
  • 38 sq m
  • City view
  • Sleeps 3
  • 1 Queen Bed

View all photos for Executive Room

Executive Room

Executive Room

  • 30 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Suite

Suite

Suite

8.0 out of 10
Very good
(6 reviews)
  • 54 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Suite (2 Double Beds)

Suite (2 Double Beds)

Suite (2 Double Beds)

  • 54 sq m
  • City view
  • Sleeps 3
  • 2 Twin Beds and 1 Double Sofa Bed

View all photos for Superior Room, 2 Double Beds

Superior Room, 2 Double Beds

Superior Room, 2 Double Beds

9.4 out of 10
Exceptional
(22 reviews)
  • 38 sq m
  • City view
  • Sleeps 3
  • 2 Double Beds

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About the area

Quito

La Carolina stay.Within a 10-minute walk of this La Carolina hotel, you'll find Parque La Carolina and Naciones Unidas Boulevard. Quicentro Shopping and Atahualpa Olympic Stadium are also within half a mile (1 km).

What's nearby

  • Parque La Carolina - 3 min walk - 0.3 km
  • Botanical Garden of Quito - 7 min walk - 0.6 km
  • Atahualpa Olympic Stadium - 12 min walk - 1.0 km
  • Quicentro Shopping - 12 min walk - 1.0 km
  • El Jardin Mall - 13 min walk - 1.2 km

Getting around

  • Universidad Central Station - 11 min drive
  • Carolina Station - 14 min walk
  • Mariscal Sucre Intl. Airport (UIO) - 33 min drive

Restaurants

  • ‪Hotel Dann Carlton - ‬2 min walk
  • ‪Sweet And Coffee - ‬2 min walk
  • ‪Cyril - ‬3 min walk
  • ‪Lucía Pie House & Grill - ‬3 min walk
  • Europa Café

About this property

Hotel Dann Carlton Quito

5-star luxury hotel in La Carolina
Hotel Dann Carlton Quito offers its guests a full-service spa, an indoor pool, and a hot tub. There are 3 restaurants on site, as well as a coffee shop/café and a snack bar/deli. You can enjoy a drink at the bar/lounge. Free breakfast is available daily. A computer station is on site and WiFi is free in public spaces.

A business center and meeting rooms are available. Event space at this hotel measures 3961 square feet (368 square meters) and includes a conference center. A fitness center, a sauna, and spa services are also featured at the luxury Hotel Dann Carlton Quito. You'll have access to the health club at a partner property. A shuttle from the hotel to the airport (available 24 hours) is available for a fee. Free self parking is available.

This 5-star Quito hotel is smoke free.

  • 210 guestrooms or units
  • 12 levels
  • 2 buildings
  • 3 dining venues
  • Meeting rooms
  • 3961 sq ft of conference space
  • 368 sq m of conference space
  • Built in 1998
  • Cooked-to-order breakfast (free)
  • Deli
  • Poolside lounge chairs
  • Conference center
  • Business facilities
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Game room or arcade
  • Pool or billiards table
  • Garden
  • Beauty salon
  • Newspapers in lobby (free)
  • Elevator
  • No smoking on site
  • Water dispenser
  • Bar or lounge
  • Coffee shop
Hotel Dann Carlton Quito offers 210 air-conditioned accommodations with safes and hair dryers. Beds feature premium bedding. Cable television is provided. Bathrooms include shower/tub combinations with rainfall showerheads.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is provided daily.

The onsite spa has massage/treatment rooms. Services include massages.

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Property amenities

Family friendly

  • Arcade/game room
  • In-room crib
  • Indoor pool
  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour airport drop-off shuttle on request for a surcharge
  • Free self parking on site
  • Limited onsite self parking

Food and drink

  • Free cooked-to-order breakfast available daily 6:00 AM to 10:30 AM
  • 3 restaurants
  • A bar/lounge
  • A coffee shop/cafe
  • Snack bar/deli

Things to do

  • Arcade/game room
  • Billiards/pool table
  • Full-service spa
  • Gym
  • Hot tub
  • Indoor pool
  • Sauna
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)

Room amenities

Entertainment

  • TV with cable channels

Bedroom

  • Free crib
  • Premium bedding

Bathroom

  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shower/bathtub combination
  • Towels provided

Food and drink

  • Late-night room service

More

  • Air conditioning
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Desk
  • Eco-friendly toiletries
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Soundproofed rooms
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: USD 25 per pet, per night
  • Only dogs and cats are allowed
  • Maximum 2 (weight limit: 33 lbs per pet)
  • Pets cannot be left unattended
  • Food and water bowls are available
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 12 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • You may be required to pay the following charge at the property: Ecuador Value-Added Tax (VAT) at 15%. A VAT exemption is available to travelers who present a valid passport and tourist visa showing they are not a resident of Ecuador.
  • Resort fee: USD 1.22 per person, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: USD 38 per vehicle (maximum occupancy 3)
  • Pet fee: USD 25 per pet, per night
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts major credit cards; cash is not accepted
This property uses a grey water recycling system and eco-friendly cleaning products
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts major credit cards, Visa, Mastercard, and American Express. Cash is not accepted. This property uses a grey water recycling system and eco-friendly cleaning products. For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system, and a first aid kit in each accommodation.

We should mention

  • Up to 2 children 12 years old and younger stay free in the same room as the parent or guardian when using existing bedding.

Property is also known as

Carlton Quito
Dann Carlton Hotel Quito
Dann Carlton Quito
Dann Carlton Quito Hotel
Dann Quito
Hotel Carlton Quito
Hotel Dann Carlton Quito
Hotel Dann Quito
Hotel Quito Dann Carlton
Quito Dann Carlton
Dann Carlton
Hotel Dann Carlton Quito Hotel
Hotel Dann Carlton Quito Quito
Hotel Dann Carlton Quito Hotel Quito

Hotel Dann Carlton Quito Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 685 out of 1009 reviews
Rating 8 - Good. 221 out of 1009 reviews
Rating 6 - Okay. 49 out of 1009 reviews
Rating 4 - Poor. 31 out of 1009 reviews
Rating 2 - Terrible. 23 out of 1009 reviews

9.4/10

Cleanliness

9.2/10

Staff & service

9.4/10

Amenities

9.0/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

8/10 Good

Maria

Stayed 3 nights in Sep 2025

8/10 Good

André

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
all good, the bad point is only not having orange juice in the breakfast!
Stayed 3 nights in Sep 2025

10/10 Excellent

Devesh

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
First room was noisy , loud music second room was quite but drapes did not close, not creating dark sleep environment.
Stayed 3 nights in Sep 2025

10/10 Excellent

Sonal

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very clean!
Stayed 5 nights in Sep 2025

10/10 Excellent

josé luiz

Liked: Cleanliness, staff & service, room comfort
Stayed 4 nights in Sep 2025

8/10 Good

Neil

Business traveller

A perfectly located business hotel in Quito

It’s an excellent hotel that provides very good value for money. The reception staff let the hotel down, seemingly uncertain about my reservation, and not offering me the chance to pay bills on my room. The hotel seems over staffed for what they do. The Europa Cafe was perfect.
Stayed 1 night in Sep 2025

10/10 Excellent

Mercedes

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 6 nights in Jul 2025

10/10 Excellent

Luis

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Sep 2025

10/10 Excellent

Francisco

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 6 nights in Aug 2025

10/10 Excellent

Angela

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Pillows can make or break a good nights rest. I wish the pillow were better. Otherwise the hotel is beautiful and clean.
Stayed 1 night in Aug 2025

10/10 Excellent

Alfredo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was superb, the facilities, dining, service, etc.
Stayed 6 nights in Aug 2025

10/10 Excellent

Luisa

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great property and area.
Stayed 2 nights in Aug 2025

8/10 Good

Kyle

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great dining at the hotel along with a decent gym facility. Breakfast is wonderful.
Stayed 1 night in Aug 2025

8/10 Good

Tianna

Liked: Cleanliness, staff & service
Stayed 2 nights in Aug 2025

10/10 Excellent

Lorenzo

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Aug 2025

10/10 Excellent

JORGE

Stayed 2 nights in Aug 2025

10/10 Excellent

Szu Wei

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Yummy breakfast

Wonderful hotel with a delicious breakfast buffet included. We were sad we couldn’t enjoy the last morning for breakfast because we had to leave super early for our flight. Would love to stay here again in the future.
Stayed 3 nights in Jul 2025

10/10 Excellent

Steven

Stayed 2 nights in Jun 2025

10/10 Excellent

Jennifer

Travelled with family
Liked: Amenities, property conditions & facilities
Beautiful, clean property with attention to every detail. Safe with security at the door, beautiful flower arrangements throughout the building, good breakfast buffet, comfortable accommodations, open floor plans in rooms.
Stayed 3 nights in Jul 2025

10/10 Excellent

Carlos

Stayed 9 nights in Jun 2025

4/10 Poor

SIMON

Travelled with partner
Disliked: Staff & service, property conditions & facilities
The check-in front desk Joanna was unprofessional and needs customer service training. I just checked in, went in my room and found that the safe was not working, the phones were not working. I came down to tell her on the issue, rather than give us a new room,she insisted her bell boy could fix it, she made us go to the room again with the bell boy, obviously he couldn't fix it,and we had to come down again to get another room, we could have saved this unnecessary hassle and time, if she would of just gave us a new room. We were already exhausted from our flight and seriously avoided this hassle. She never apologized once! Not a good impression.
Stayed 2 nights in Jun 2025

10/10 Excellent

Michael

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
High end hotel at reasonable prices. Excellent dining options. Staff was extremely helpful.
Stayed 1 night in Jun 2025

10/10 Excellent

Ignacio

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jun 2025

10/10 Excellent

Carlos, Miami

Stayed 2 nights in Jun 2025

6/10 Okay

Daniel

Stayed 4 nights in Jun 2025