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Sutera Sanctuary Lodges at Kinabalu Park

3.0 star property
3-star hotel near Mount Kinabalu National Park

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Photo gallery for Sutera Sanctuary Lodges at Kinabalu Park

View from property
Bed sheets
Nepenthes Villa | Floor plan
Grace Lodge | Living area
Exterior

Reviews

8.4 out of 10
Very good

Popular amenities

  • Restaurant
  • Breakfast available
  • Room service
  • Housekeeping
  • 24/7 front desk

Explore the area

View in a map
Kinabalu National Park, Mt. Kinabalu, Ranau, Sabah, 89300
  • Place, Mount Kinabalu National Park
    ‪1 min walk‬
  • Place, Mount Kinabalu Park Entrance
    ‪13 min walk‬
  • Place, Desa Cattle Dairy Farm
    ‪16 min drive‬

Room options

View all photos for Liwagu Suite

Liwagu Suite

Liwagu Suite

  • Garden view
  • 69 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

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View from room

Hill Lodge King

  • Mountain view
  • 33 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Summit Lodge

Summit Lodge | View from room

Summit Lodge

  • Mountain view
  • 95 sq m
  • 2 bedrooms
  • Sleeps 4
  • 1 King Bed and 2 Twin Beds

View all photos for Kinabalu Lodge

Kinabalu Lodge | View from room

Kinabalu Lodge

  • Mountain view
  • 209 sq m
  • 3 bedrooms
  • Sleeps 6
  • 1 Queen Bed, 2 Twin Beds and 1 King Bed

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Peak Lodge

Peak Lodge

  • Mountain view
  • 94 sq m
  • 2 bedrooms
  • Sleeps 4
  • 1 King Bed and 2 Twin Beds

View all photos for Rock Twin Share (Shared Dormitory)

Rock Twin Share (Shared Dormitory) | View from room

Rock Twin Share (Shared Dormitory)

  • Garden view
  • 22 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds

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Garden Lodge | View from room

Garden Lodge

  • Mountain view
  • 128 sq m
  • 2 bedrooms
  • Sleeps 4
  • 1 King Bed and 2 Twin Beds

View all photos for Nepenthes Suite King

View from room

Nepenthes Suite King

  • Garden view
  • 70 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Nepenthes Villa

Nepenthes Villa | Balcony view

Nepenthes Villa

  • Garden view
  • 35 sq m
  • 2 bedrooms
  • Sleeps 4
  • 1 King Bed and 2 Twin Beds

View all photos for Rock Twin Share

Bed sheets

Rock Twin Share

  • Sleeps 2

View all photos for Hill Lodge King

Bed sheets

Hill Lodge King

  • Sleeps 2

View all photos for Liwagu Suite

Bed sheets

Liwagu Suite

  • Sleeps 2

View all photos for Nepenthes Suite King

Bed sheets

Nepenthes Suite King

  • Sleeps 2

View all photos for The Peak Lodge

Bed sheets

The Peak Lodge

  • Sleeps 4

View all photos for Nepenthes Villa

Bed sheets

Nepenthes Villa

  • Sleeps 4

View all photos for Garden Lodge

Bed sheets

Garden Lodge

  • Sleeps 4

View all photos for Summit Lodge

Bed sheets

Summit Lodge

  • Sleeps 4

View all photos for Kinabalu Lodge

Bed sheets

Kinabalu Lodge

  • Sleeps 6

View all photos for Grace Lodge

Grace Lodge

Grace Lodge

  • Garden view
  • 265 sq m
  • 4 bedrooms
  • Sleeps 20
  • 6 Twin Bunk Beds and 2 Double Beds

View all photos for Hill Lodge Twin

View from room

Hill Lodge Twin

  • Mountain view
  • 33 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds

View all photos for Nepenthes Suite Twin

View from room

Nepenthes Suite Twin

10.0 out of 10
Exceptional
(1 review)
  • Garden view
  • 7 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds

View all photos for Grace Lodge

Bed sheets

Grace Lodge

  • Sleeps 18

View all photos for Hill Lodge Twin

Bed sheets

Hill Lodge Twin

  • Sleeps 2

View all photos for Nepenthes Suites Twin

Bed sheets

Nepenthes Suites Twin

  • Sleeps 2

About the area

Ranau

In state park.You'll be within half a mile (1 km) of Mount Kinabalu National Park and 9 miles (15 km) of Desa Cattle Dairy Farm. Mt Kinabalu is also in the area.

What's nearby

  • Mount Kinabalu National Park - 1 min walk - 0.0 km
  • Mount Kinabalu Park Entrance - 13 min walk - 1.1 km
  • Kundasang War Memorial - 8 min drive - 8.3 km
  • Desa Cattle Dairy Farm - 16 min drive - 13.9 km
  • Poring Hot Spring - 47 min drive - 43.1 km

Getting around

  • Kota Kinabalu Intl. Airport (BKI) - 122 min drive

Restaurants

  • ‪Selera Kebun - ‬10 min drive
  • ‪Café Liwagu - ‬3 min walk
  • ‪SS Chinese Restaurant 神山中餐厅 - ‬8 min drive
  • ‪Puncak Restaurant - ‬7 min drive
  • ‪Restoran Razida - ‬7 min drive

About this property

Sutera Sanctuary Lodges at Kinabalu Park

3-star hotel near Mount Kinabalu National Park
There's a restaurant on site, as well as a snack bar/deli.
  • 46 guestrooms or units
  • Deli
  • Breakfast available (surcharge)
  • Front desk (24 hours)
  • Storage area for luggage
  • Dining venue
Sutera Sanctuary Lodges at Kinabalu Park offers 46 accommodations. Bathrooms include showers, bathrobes, slippers, and hair dryers. A nightly turndown service is provided and housekeeping is offered daily.

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Property amenities

Family friendly

  • Snack bar/deli

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:30 AM for a fee: MYR 56 for adults and MYR 46 for children
  • A restaurant
  • Snack bar/deli

Things to do

  • Hiking/biking trails

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Grab bar near toilet
  • No elevator

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bathrobes
  • Hair dryer
  • Shower
  • Slippers
  • Towels provided

Food and drink

  • Limited room service

More

  • Heating

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight

Early check-in subject to availability

Early check-in is available for a fee

Late check-in subject to availability

Check-out

Check-out before noon

Late check-out subject to availability

A late check-out fee will be charged

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property

To make arrangements for check-in please contact the property at least 48 hours before arrival using the information on the booking confirmation

Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Sutera Sanctuary Lodges at Kinabalu Park

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 4 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for MYR 153 per night.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately MYR 56 for adults and MYR 46 for children
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: MYR 153 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room. This property accepts Visa, Mastercard, American Express, debit cards, and cash. For guests' safety, the property includes a fire extinguisher, a smoke detector, and a first aid kit in each accommodation.

We should mention

  • Children 4 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Pets and service animals are not allowed on site.

Property is also known as

Sutera Sanctuary Lodges Kinabalu Park Ranau

Kinabalu Park Hotel

Kinabalu Park Hotel Ranau

Kinabalu Park Ranau

Sutera Sanctuary Lodges Kinabalu Park

Sutera Sanctuary Kinabalu Park Ranau

Sutera Sanctuary Kinabalu Park

Sutera ctuary Kinabalu Park

Sutera Sanctuary Lodges at Kinabalu Park Hotel

Sutera Sanctuary Lodges at Kinabalu Park Ranau

Sutera Sanctuary Lodges at Kinabalu Park Hotel Ranau

Frequently asked questions

How close is Sutera Sanctuary Lodges at Kinabalu Park to the airport?

Sutera Sanctuary Lodges at Kinabalu Park is 57.3 mi (122-min drive) away from the Kota Kinabalu Intl. Airport (BKI) airport, the closest popular airport to the property.

Does Sutera Sanctuary Lodges at Kinabalu Park have an airport shuttle?

Airport shuttle services are not available at Sutera Sanctuary Lodges at Kinabalu Park.

Does Sutera Sanctuary Lodges at Kinabalu Park offer free breakfast?

Free breakfast isn’t provided at Sutera Sanctuary Lodges at Kinabalu Park, but buffet breakfast is offered for a fee of MYR 56 for adults and MYR 46 for children. It's available every day from 6:30 AM to 10:30 AM.

Is there a casino at Sutera Sanctuary Lodges at Kinabalu Park?

No, there is no casino at this hotel.

What time is check-in at Sutera Sanctuary Lodges at Kinabalu Park?

Check-in start time: 3:00 PM; Check-in end time: midnight. A fee applies for early check-in.

Is there free parking at Sutera Sanctuary Lodges at Kinabalu Park?

Free parking is not available at this hotel.

Does Sutera Sanctuary Lodges at Kinabalu Park have a pool?

Sutera Sanctuary Lodges at Kinabalu Park does not have a pool.

Does Sutera Sanctuary Lodges at Kinabalu Park have a restaurant?

Yes, there is a restaurant on site.

Does Sutera Sanctuary Lodges at Kinabalu Park have a spa?

There are no spa services available at this hotel.

How close is Sutera Sanctuary Lodges at Kinabalu Park to downtown Ranau?

Sutera Sanctuary Lodges at Kinabalu Park is 1.9 mi away from Kinabalu Park.

Sutera Sanctuary Lodges at Kinabalu Park Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 41 out of 104 reviews
Rating 8 - Good. 47 out of 104 reviews
Rating 6 - Okay. 11 out of 104 reviews
Rating 4 - Poor. 2 out of 104 reviews
Rating 2 - Terrible. 3 out of 104 reviews

8.4/10

Cleanliness

8.4/10

Staff & service

8.0/10

Amenities

7.8/10

Property conditions & facilities

Reviews

10/10 Excellent

Pairoj

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Upgraded to hill lodge after the booked room was being renovated
Stayed 1 night in Feb 2026

6/10 Okay

Emily

Travelled with group
Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service

Average

Limited accommodation options meant we picked this. We have been staying in budget accommodation so hoped that because this was more expensive we would be looked after. The staff didn't seem particularly attentive with us, and the hot water for the showers didn't work meaning that after a day of hiking we had ice cold showers. We ate in the restuarant and were ignored on multiple occasions.
Stayed 1 night in Sep 2025

10/10 Excellent

Choon Seng

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2025

4/10 Poor

Ranjan

Disliked: Staff & service, property conditions & facilities
Stayed 1 night in Nov 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very eco-friendly!
Stayed 1 night in Jul 2024

8/10 Good

Wing Hei

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
They have shuttle to pick up from lobby to your room. Breakfast buffet was great!
Stayed 1 night in Nov 2023

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great place to stay

Great place to stay at, within Mt Kinabalu Park. Excellent services and friendly staff. Great place to stay at if you like trekking. Good food and a nice fireplace to keep warm during cold evenings.
Stayed 2 nights in Jun 2023

8/10 Good

Ming Choo, Singapore

Travelled with group
Liked: Cleanliness, staff & service
The staff at the reception and Liwagu restaurant is attentive and courteous. KKNP is a great place to experience nature walks. The paved roads are maintained and clean. However the room & furniture is aged and requires maintenance. While the air quality in the open is refreshing and cooling, the room is stuffy. A fan to circulate the spacious room would help. The property certainly needs upgrading.
Stayed 2 nights in May 2023

8/10 Good

Naima

Travelled with partner
Liked: Cleanliness, staff & service
Lovely place to visit and relax. The bathrooms of the hill lodges require refurbishment they are outdated and had bad smell.
Stayed 2 nights in May 2023

8/10 Good

Kok Wai Peter, Singapore

Travelled with partner
Liked: Cleanliness, staff & service
Not much activities esp. night time.
Stayed 2 nights in Feb 2023

10/10 Excellent

Li Tiing

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property is within the Kinabalu National Park, so it is surrounded by the flora and fauna of the rainforest, which is so dense and delightful. The hiking trails are nearby and even walking up to the first checkpoint is very convenient. I loved my time there lots as an escape from the city life.

10/10 Excellent

Sureswaran

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

excellent service and stay.

Great stay. Great people. The bathroom needs to be upgraded. Otherwise, very nice. great breakfast.
Stayed 1 night in Feb 2022

8/10 Good

Dzafran Alif

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very peaceful stay, some of the facilities could use an upgrade and the restaurant is a bit average taste wise, but overall if you love nature you will love it here.
Stayed 1 night in Dec 2021

8/10 Good

Ellyna

Travelled with family
Liked: Cleanliness, staff & service, room comfort

Value for money

I stayed at Peak Lodge. The view is beautiful. However , the lodge is a little dated and deserves a refurbishment .overall, it's comfortable without much hassle Staff are very friendly and responsibke .I left so personal belongings behind and Azlan managed to deliver it to KK city to my friend. Thank you
Stayed 1 night in Aug 2020

8/10 Good

Maurizio

Travelled with family
Liked: Room comfort
Disliked: Staff & service

so disappointing

it remain the best option in Kundasang but every time maintenance and services are getting worst... this time, in one of the best villas they have, paid RM 800 for one night stay, not enough hot water for all guests to have a shower. My bed blanket had a big stain on one side. Restaurant is becoming ridiculously bad... overpriced, specially at breakfast time, doesn’t offer enough options and quality of food for the level of the Sutera resort..... RM 28 for french toasts that are just 2 slices of bread, 3 very small slices of banana (1/6 of a normal banana fruit), and and a spoon of honey!!?? I still recommend the place for a stay mostly because there are no better options but avoid the restaurant at all
Stayed 1 night in Jul 2020

8/10 Good

Francis J

Stayed 2 nights in May 2020

10/10 Excellent

Kian Lun

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Best!!!
Stayed 1 night in Mar 2020

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Like the landscape. Well done beds clean and good buffet.
Stayed 1 night in Feb 2020

8/10 Good

Hilary

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent Service

Friendly people and always pleasing. We were upgrade as we wanted a twin bed rather than a queen size bed. I would definitely make a return trip
Stayed 1 night in Feb 2020

8/10 Good

Verified traveller

Travelled with group
Liked: Cleanliness, property conditions & facilities
Bed very comfortable, thank you. But why bother to provide packets of coffee and tea set when there is no Kettle provided.
Stayed 1 night in Feb 2020

8/10 Good

Verified traveller

Stayed 1 night in Dec 2019

8/10 Good

Richard

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2019

10/10 Excellent

Verified traveller

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
😊😊😊😊😊😊😊😊😊😊😊😊😊😊😊😊😊😊😊
Stayed 1 night in Dec 2019

10/10 Excellent

Kelvin, Kuala Lumpur

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice location and perfect for my family trip. Clean and excellent hotel, perfect services.
Stayed 2 nights in Dec 2019

10/10 Excellent

Hannah

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The Nepenthes Villa we stayed in was idyllic - perfect for curling up on the sofa in front of the fireplace. We loved being surrounded by nature while still having the conveniences of modern living like heated water for a warm shower.
Stayed 2 nights in Nov 2019