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SureStay Plus Hotel by Best Western Reno Airport

2.5 star property
Hotel near Reno-Sparks Convention Center in Reno

Choose dates to view prices

Photo gallery for SureStay Plus Hotel by Best Western Reno Airport

Lobby
Meeting facility
Business centre
Exterior
Bar (on property)

Reviews

8.2 out of 10
Very good

Popular amenities

  • Pool
  • Bar
  • Gym

Explore the area

Map
1981 Terminal Way, Reno, NV, 89502
  • Reno-Sparks Convention Center
    ‪2 min drive‬
  • Grand Sierra Resort Casino
    ‪2 min drive‬
  • Peppermill
    ‪3 min drive‬
  • Reno, NV (RNO-Reno-Tahoe Intl.)
    ‪5 min walk‬

Room options

View all photos for Standard Room, 2 Queen Beds, Accessible, Non Smoking

1 bedroom, premium bedding, blackout drapes, iron/ironing board

Standard Room, 2 Queen Beds, Accessible, Non Smoking

8.0 out of 10
Very good
(3 reviews)
  • 27 sq m
  • Sleeps 2
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

1 bedroom, premium bedding, blackout drapes, iron/ironing board

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

8.6 out of 10
Excellent
(46 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

1 bedroom, premium bedding, blackout drapes, iron/ironing board

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

8.8 out of 10
Excellent
(95 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed, Non Smoking, Jetted Tub (Four Poster Bed)

Suite, 1 King Bed, Non Smoking, Jetted Tub (Four Poster Bed)

Suite, 1 King Bed, Non Smoking, Jetted Tub (Four Poster Bed)

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave (Pet Friendly)

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave (Pet Friendly)

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave (Pet Friendly)

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave (Pet Friendly)

1 bedroom, premium bedding, blackout drapes, iron/ironing board

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave (Pet Friendly)

  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave (Pet Friendly)

1 bedroom, premium bedding, blackout drapes, iron/ironing board

Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave (Pet Friendly)

  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave (Larger Room)

1 bedroom, premium bedding, blackout drapes, iron/ironing board

Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave (Larger Room)

  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Accessible, Non Smoking

1 bedroom, premium bedding, blackout drapes, iron/ironing board

Standard Room, 1 King Bed, Accessible, Non Smoking

8.0 out of 10
Very good
(11 reviews)
  • 27 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed, Non Smoking, Fireplace

1 bedroom, premium bedding, blackout drapes, iron/ironing board

Suite, 1 King Bed, Non Smoking, Fireplace

8.6 out of 10
Excellent
(4 reviews)
  • Sleeps 2
  • 1 King Bed

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About the area

Reno

City center stay.Within 3 miles (5 km) of this Reno hotel, you'll find Reno-Sparks Convention Center and National Automobile Museum. Nevada Museum of Art and National Bowling Stadium are also within 3 miles (5 km).

What's nearby

  • Reno-Sparks Convention Center - 2 min drive - 3.3 km
  • Grand Sierra Resort Casino - 2 min drive - 2.2 km
  • Peppermill - 3 min drive - 2.2 km
  • University of Nevada-Reno - 5 min drive - 6.0 km
  • National Bowling Stadium - 5 min drive - 4.3 km

Getting around

  • Reno Station - 11 min drive
  • Reno Tahoe Intl. Airport (RNO) - 2 min drive

Restaurants

  • ‪McDonald's - ‬3 min drive
  • ‪Burger King - ‬2 min drive
  • ‪Reno Draft House - ‬4 min drive
  • ‪Jack in the Box - ‬2 min drive
  • ‪Denny's - ‬15 min walk

About this property

SureStay Plus Hotel by Best Western Reno Airport

Hotel near Reno-Sparks Convention Center in Reno
SureStay Plus Hotel by Best Western Reno Airport offers its guests a fitness center and a seasonal outdoor pool. Along with a restaurant, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is free in public spaces.

Business amenities include a 24-hour business center and 9 meeting rooms. Event space at this hotel measures 4400 square feet (409 square meters) and includes a conference center. A terrace, a vending machine, and multilingual staff are also featured at SureStay Plus Hotel by Best Western Reno Airport. A roundtrip airport shuttle is free (available 24 hours). Free self parking is available.

This Reno hotel is smoke free.

  • 265 guestrooms or units
  • 3 levels
  • 4400 sq ft of conference space
  • 409 sq m of conference space
  • Deli
  • Poolside lounge chairs
  • Business center (24 hours)
  • Conference center
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Terrace
  • Garden
  • Outdoor picnic space
  • Television in lobby
  • ATM
  • Elevator
  • No smoking on site
  • Bar or lounge
  • Dining venue
SureStay Plus Hotel by Best Western Reno Airport offers 265 accommodations with coffee/tea makers and hair dryers. Beds feature premium bedding. 39-inch flat-screen televisions come with cable channels and pay movies. Refrigerators and microwaves are provided. Bathrooms include shower/tub combinations and complimentary toiletries.

This Reno hotel provides complimentary wireless Internet access. Business-friendly amenities include desk chairs and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

Languages

English, Spanish

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Property amenities

Family friendly

  • In-room crib
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Seasonal outdoor pool
  • Snack bar/deli

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • 24-hour free roundtrip airport shuttle on request
  • Free self parking on site
  • Free RV/bus/truck parking on site
  • Extended parking on site (USD 12 per day)
  • Wheelchair-accessible parking available
  • Onsite parking includes off-street options

Food and drink

  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Things to do

  • Gym
  • Seasonal outdoor pool
  • TV in common areas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Elevator
  • Handrails in hallways
  • Handrails in stairways
  • Pool hoist on site
  • Stair-free path to entrance
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

Room amenities

Entertainment

  • 39-inch flat-screen TV with cable channels
  • Pay movies

Bedroom

  • Blackout drapes
  • Free crib
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk chair
  • Eco-friendly toiletries
  • Electrical adapters
  • Free local calls
  • Heating (climate-controlled)
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 2:00 AM
Minimum check-in age: 21

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in

Renovations and closures

The following facilities will be closed during the winter:
  • Swimming pool

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 25.0 per stay.
  • Free cribs (infant beds)!

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 100.00 per accommodation, per stay
  • Breakage deposit: USD 100.00 per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Extended parking fee: USD 12.00 per day
  • Rollaway bed fee: USD 25.0 per stay

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, and Carte Blanche. Cash is not accepted. This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western).

We should mention

  • The seasonal pool will open in May and close in September.
  • Pool access available from 9:00 AM to 9:00 PM.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Certain facilities might have restricted access. For details, you can contact the property at the number on the booking confirmation.

Property is also known as

SureStay Plus Reno Airport
SureStay Plus Hotel Best Western Reno Airport
SureStay Plus Best Western Reno Airport
SureStay Plus Reno Airport Plaza Hotel
SureStay Plus Hotel
SureStay Plus Reno Airport Plaza
SureStay Plus
Airport Plaza Hotel Reno
Airport Plaza Reno
SureStay Plus Hotel Reno Airport
Airport Plaza Hotel
SureStay Plus Hotel by Best Western Reno Airport
Best Western Plus Airport Plaza Hotel
SureStay Plus Hotel Reno Airport by Best Western
Best Western Airport Plaza Hotel
Surestay Plus By Reno Reno
SureStay Plus Reno Airport Plaza Hotel
SureStay Plus Hotel by Best Western Reno Airport Reno
SureStay Plus Hotel by Best Western Reno Airport Hotel
SureStay Plus Hotel by Best Western Reno Airport Hotel Reno

SureStay Plus Hotel by Best Western Reno Airport Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 475 out of 1036 reviews
Rating 8 - Good. 307 out of 1036 reviews
Rating 6 - Okay. 140 out of 1036 reviews
Rating 4 - Poor. 68 out of 1036 reviews
Rating 2 - Terrible. 46 out of 1036 reviews

8.6/10

Cleanliness

8.6/10

Staff & service

7.6/10

Amenities

7.8/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

8/10 Good

Melissa

Travelled with partner
Liked: Cleanliness
This property was clean and had good sized rooms. The decor is showing its age with quite a few cosmetic repairs needed. We expected to hear noise from the airport, however there was lots of traffic noise and noise from other rooms. The staff was helpful and efficient. We appreciated the airport shuttle and its round the clock hours.
Stayed 1 night in Jun 2025

10/10 Excellent

Nicholas, Cheyenne

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jun 2025

4/10 Poor

David

Stayed 1 night in May 2025

6/10 Okay

David

Travelled with partner
Disliked: Property conditions & facilities
Bed was comfortable, close to airport, however when looking the place was rather rundown, walpaper peeling back everywhere, water stains on walls and ceiling, curry smell everywhere. Very overpriced for what you got.
Stayed 1 night in May 2025

8/10 Good

REGINALD, Colorado Springs

Stayed 2 nights in May 2025

4/10 Poor

Jeff

Disliked: Cleanliness, staff & service, property conditions & facilities
The room was clean but old. The bed has no support left in it. Staff was somewhat friendly. I would t stay there again.
Stayed 1 night in May 2025

2/10 Terrible

Larry

Travelled with group
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Very unclean, nasty dirty, complained to staff, no response from them like this is the normal. Elevator was not working. I feel that we should be refunded some money back, was not worth amount paid. Very unsatisfied customer. I had reserved two rooms. Will not be staying there again.
Stayed 1 night in Apr 2025

10/10 Excellent

Sara

Stayed 1 night in Apr 2025

10/10 Excellent

Margaret

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2025

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Sure Stay place

The place is older, but clean and comfortable. It is in a less busy neighborhood, which is nice for parking.
Stayed 1 night in Mar 2025

8/10 Good

Walt

Stayed 1 night in Mar 2025

6/10 Okay

Jacob

Stayed 1 night in Mar 2025

10/10 Excellent

Jessica

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Even though it’s by the airport you don’t hear much! Very quiet. Close to freeway so very convenient. Beautifully taken care of property. Clean spacious room. I love staying here!
Stayed 1 night in Mar 2025

8/10 Good

Kelly

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to airport.
Stayed 1 night in Mar 2025

10/10 Excellent

William

Stayed 1 night in Mar 2025

6/10 Okay

Lindsay

Stayed 1 night in Mar 2025

8/10 Good

Katie

Liked: Cleanliness, property conditions & facilities
Good spot for a one night stay when you’re flying out early & want to be close to the airport.
Stayed 1 night in Mar 2025

10/10 Excellent

Shelbi

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is our first stay. Everything was great. Quick stay before a morning flight
Stayed 1 night in Mar 2025

8/10 Good

CYNTHIA

Business traveller
Liked: Cleanliness, staff & service, room comfort

Excellent location and price - I would book again

Flights all canceled due to wind storm -I needed a walking distance hotel at a great price with onsite dining and lounge - this is directly across the street but no airplane noise. Nothing fancy but it’s exactly what I needed for a short short stay -great price, decent food and drink, quiet, walk to airport
Stayed 1 night in Mar 2025

2/10 Terrible

Ariel

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Don’t Stay Here!

Three staff members totally ignored us for 20 minutes while they had a private conversation when we were trying to check in. We ran the shower for over an hour with no hit water. Maintenance had to be called twice to come fix it. When they showed up, he was totally rude and obnoxious. He tested the water and said that is as hot as it gets. I told him it was only room temperature and then he felt it again and acknowledged it was cold again. They gave us a new room, but the new room was listed for a cheaper rate, but they did not reimburse us the difference financially. When I asked for towels, I had to go to the front desk to pick them up myself. It was a very unpleasant experience.
Stayed 2 nights in Mar 2025

8/10 Good

Arun Shivaram

Liked: Cleanliness, property conditions & facilities
Stayed 2 nights in Mar 2025

6/10 Okay

John

Disliked: Cleanliness, amenities, property conditions & facilities
This hotel is very dated and the common areas are run down. Some of the elevators are not working. It also has a weird smell. The restaurant was good and it’s close to the airport with a shuttle. I wouldn’t recommend staying here unless there’s nothing else available.
Stayed 1 night in Mar 2025

10/10 Excellent

Jay

Stayed 2 nights in Mar 2025

10/10 Excellent

Anthony

Liked: Amenities
good place near the airport.
Stayed 1 night in Mar 2025

10/10 Excellent

teresa

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Hotel experience

The SureStay hotel in Reno NV is an older hotel but was clean and the beds were comfortable. Needs some upgrading but was very happy with my stay for the price.
Stayed 1 night in Mar 2025