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Holiday Inn Richland on the River by IHG

3.5 star property
3.5-star hotel perfect for exploring Richland

Choose dates to view prices

Photo gallery for Holiday Inn Richland on the River by IHG

Outdoor pool
Fitness facility
Exterior
Breakfast served, American cuisine
Standard Room, 2 Queen Beds, Courtyard View

Reviews

8.2 out of 10
Very good

Popular amenities

  • Hot tub
  • Pet-friendly
  • Room service

Explore the area

View in a map
802 George Washington Way, Richland, WA, 99352
  • Howard Amon Park
    ‪1 min walk‬
  • Kadlec Regional Medical Center
    ‪7 min walk‬
  • Columbia Point Golf Course
    ‪3 min drive‬
  • Pasco, WA (PSC-Tri-Cities)
    ‪16 min drive‬

Room options

View all photos for Standard Room, 2 Queen Beds, Accessible (Communication Accessible)

1 bedroom, premium bedding, in-room safe, desk

Standard Room, 2 Queen Beds, Accessible (Communication Accessible)

8.8 out of 10
Excellent
(5 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 Bedroom

1 bedroom, premium bedding, in-room safe, desk

Suite, 1 Bedroom

  • 37 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Accessible (Accessible Tub)

1 bedroom, premium bedding, in-room safe, desk

Standard Room, 1 King Bed, Accessible (Accessible Tub)

8.0 out of 10
Very good
(1 review)
  • 37 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Accessible (Communication)

1 bedroom, premium bedding, in-room safe, desk

Standard Room, 1 King Bed, Accessible (Communication)

9.2 out of 10
Wonderful
(15 reviews)
  • 37 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds

1 bedroom, premium bedding, in-room safe, desk

Standard Room, 2 Queen Beds

8.8 out of 10
Excellent
(22 reviews)
  • 42 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 King Bed (Additional Living Area)

Suite, 1 King Bed (Additional Living Area)

Suite, 1 King Bed (Additional Living Area)

10.0 out of 10
Exceptional
(2 reviews)
  • 42 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed

Standard Room, 1 King Bed

Standard Room, 1 King Bed

9.2 out of 10
Wonderful
(20 reviews)
  • 37 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Courtyard View

1 bedroom, premium bedding, in-room safe, desk

Standard Room, 2 Queen Beds, Courtyard View

8.0 out of 10
Very good
(9 reviews)
  • 42 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room

1 bedroom, premium bedding, in-room safe, desk

Standard Room

9.0 out of 10
Wonderful
(7 reviews)
  • 37 sq m
  • Sleeps 2
  • 1 Twin Bed

View all photos for Standard Room, 1 King Bed, Courtyard View

Standard Room, 1 King Bed, Courtyard View

Standard Room, 1 King Bed, Courtyard View

10.0 out of 10
Exceptional
(2 reviews)
  • 37 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, River View

Standard Room, 1 King Bed, River View

Standard Room, 1 King Bed, River View

8.4 out of 10
Very good
(18 reviews)
  • 39 sq m
  • Sleeps 2
  • 1 King Bed

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Exterior

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  • Pool
  • Breakfast included
  • Pet-friendly
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4.8 out of 5, Exceptional, 824 reviews
The price is CA $186
CA $210 total
includes taxes & fees
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About the area

Richland

City center stay.Within a 5-minute walk of the hotel, you'll find Columbia River and Howard Amon Park. Columbia River Exhibition of History, Science and Technology and Richland - Benton City Loop are also within half a mile (1 km).

What's nearby

  • Howard Amon Park - 1 min walk - 0.0 km
  • Columbia River Exhibition of History, Science and Technology - 5 min walk - 0.4 km
  • Richland - Benton City Loop - 6 min walk - 0.5 km
  • Kadlec Regional Medical Center - 7 min walk - 0.7 km
  • Columbia Point Golf Course - 3 min drive - 2.7 km

Getting around

  • Pasco Station - 17 min drive
  • Tri-Cities Airport (PSC) - 15 min drive

Restaurants

  • ‪Wendy's - ‬7 min walk
  • ‪Sterling's - ‬6 min walk
  • ‪Moonshot Brewing Pub at the Park - ‬6 min walk
  • ‪Roasters Coffee Bar - ‬10 min walk
  • ‪Panda Express - ‬6 min walk

About this property

Holiday Inn Richland on the River by IHG

3.5-star hotel perfect for exploring Richland
Holiday Inn Richland on the River by IHG offers its guests a seasonal outdoor pool, a hot tub, and a fitness center. Along with a restaurant, there's a coffee shop/cafe on site. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is free in public spaces.

A business center and meeting rooms are available. Event space at this hotel measures 10000 square feet (929 square meters) and includes conference space. A terrace, a vending machine, and a garden are also featured at the business-friendly Holiday Inn Richland on the River by IHG. Free self parking is available. A complete renovation of Holiday Inn Richland on the River by IHG was completed in October 2020.

Smoking is allowed in designated areas at this 3.5-star Richland hotel.

  • 1 building
  • 150 guestrooms or units
  • 2 levels
  • Meeting rooms
  • 10000 sq ft of conference space
  • 929 sq m of conference space
  • Business facilities
  • Conference space
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Storage area for luggage
  • Front-desk safe
  • Terrace
  • Garden
  • Outdoor picnic space
  • Newspapers in lobby (free)
  • ATM
  • Elevator
  • Smoking in designated areas
  • Bar or lounge
  • Dining venue
Holiday Inn Richland on the River by IHG offers 150 accommodations with safes and hair dryers. Beds feature premium bedding. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include shower/tub combinations and complimentary toiletries.

Televisions come with premium cable channels. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Housekeeping is provided daily.

Similar properties

Property amenity

Richland Riverfront Hotel and Conference Center, Ascend Hotel Collection

  • Pool
  • Hot tub
  • Breakfast included
  • Pet-friendly
3.7 out of 5, Good, 702 reviews
The price is CA $149
CA $180 total
includes taxes & fees
Sep 23 - Sep 24
Richland Riverfront Hotel and Conference Center, Ascend Hotel Collection

Property amenities

Family friendly

  • In-room crib
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool
  • Rollaway/extra bed (surcharge)

Internet

  • Available in all rooms: WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • Onsite parking available only on request
  • Free uncovered self parking on site
  • Free uncovered extended parking on site
  • Free RV/bus/truck parking on site
  • Wheelchair-accessible parking and van parking available
  • Onsite parking includes off-street options

Food and drink

  • Daily cooked-to-order breakfast available 6:00 AM to 10:00 AM for a fee: USD 10 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas

Things to do

  • Gym
  • Hot tub
  • Outdoor pool

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Elevator
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

Room amenities

Entertainment

  • 55-inch TV with premium cable channels

Bedroom

  • Free crib
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Food and drink

  • Microwave
  • Refrigerator
  • Room service

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free local calls
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before noon
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

  • Pets: USD 15 per pet, per stay
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 4 children 17 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 15.0 per night.
  • Free cribs (infant beds)!

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 50 per stay
  • Resort fee: USD 4.95 per accommodation, per night
The resort fee includes:
  • Additional inclusions
  • Business center/computer access
  • Faxes
  • Fitness center access
  • In-room coffee

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: approximately USD 10 per person
  • Pet fee: USD 15 per pet, per stay
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 15.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve onsite parking
This property accepts credit cards and debit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a carbon monoxide detector and a smoke detector
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. Guests must contact this property in advance to reserve onsite parking. This property accepts Visa, Mastercard, American Express, Discover, and debit cards. Cash is not accepted. For guests' safety, the property includes a carbon monoxide detector and a smoke detector in each accommodation. Cashless payment methods are available for all transactions. This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG).

We should mention

  • The seasonal pool will open in May and close in September.
  • Up to 4 children 17 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Hanford House
Hanford House Red Lion
Hanford House Richland
Red Lion House
Red Lion Richland
Red Lion Richland Hanford House
Richland Hanford
Richland Hanford House
Richland Red Lion
Red Lion Richland Hanford House Hotel
Red Lion Hanford House Hotel
Red Lion Hotel Hanford House
Red Lion Richland Hanford House
Red Lion Hanford House
Hotel Red Lion Hotel Richland Hanford House Richland
Richland Red Lion Hotel Richland Hanford House Hotel
Hotel Red Lion Hotel Richland Hanford House
Red Lion Hotel Hanford House
Red Lion Richland Hanford House
Red Lion Hanford House
Hotel Red Lion Hotel Richland Hanford House Richland
Richland Red Lion Hotel Richland Hanford House Hotel
Hotel Red Lion Hotel Richland Hanford House
Red Lion Hotel Richland Hanford House Richland

Holiday Inn Richland on the River by IHG Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 396 out of 773 reviews
Rating 8 - Good. 187 out of 773 reviews
Rating 6 - Okay. 95 out of 773 reviews
Rating 4 - Poor. 48 out of 773 reviews
Rating 2 - Terrible. 47 out of 773 reviews

8.8/10

Cleanliness

8.6/10

Staff & service

8.0/10

Amenities

8.4/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

2/10 Terrible

Derek

Travelled with partner
Disliked: Staff & service
We stayed at this hotel after it was remodeled and renamed a few years ago and loved it! As a close get away, due to our daughter's illness, we decided to stay there for our 30th wedding anniversary. We had high hopes that it would be as wonderful of an experience as it was a few years before. The previous visit was also an anniversary get away. Sadly it was nowhere close to the same experience. The overall cleanliness of the room was great and the staff member that did our check in was fantastic. The issues started with the outdoor area attached to our room. We stayed in a king bed room overlooking the river. Our room was on the second floor on the backside of the hotel. The balcony was covered in spider webs all along the roof line. The spiders we saw were about the size of a nickel and were everywhere. Along the one edge of the roof line was a wasp nest and it was active with plenty of inhabitants! I am deathly allergic to any bee sting and carry medication in case I'm stung. I had brought it with me and almost had to have my wife inject me. It made using the balcony impossible to enjoy the sunset/sunrise. So spending no time outside was not to bad, however the bed was horribly uncomfortable and the non-existent pillows made it terrible to try to be comfortable. We managed to spend the first night and tried to make the best of it. However we had finally left at 1:30am the second day. Will never stay there again.
Stayed 2 nights in Aug 2025

10/10 Excellent

Alexia

Stayed 1 night in May 2025

2/10 Terrible

Faith

Stayed 1 night in Jun 2025

4/10 Poor

Craig

Stayed 1 night in May 2025

8/10 Good

Ryan, Rochester

Stayed 2 nights in May 2025

6/10 Okay

Lawrence

Travelled with family
Liked: Cleanliness, staff & service, amenities
Disliked: Property conditions & facilities
Nice room & good location. Hotel needs some updates including ADA issues. There are no hand rails on the stairs for entrance 3. At least 2 of the key card access readers were not functioning… @ entryway 3 from courtyard and the main pool entrance, which is another ADA issue.
Stayed 3 nights in May 2025

10/10 Excellent

Cynthia

Liked: Cleanliness
Stayed 2 nights in May 2025

10/10 Excellent

Sheryl

Liked: Cleanliness, staff & service, property conditions & facilities
Checking in was not great. Arrived at 4:15. Had to wait 45min. Room wasn’t ready. Pilots checked out late…
Stayed 1 night in May 2025

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The bed was amazing! Both my husband and I slept SO good! Great blackout curtains! Loved the wood ceilings!
Stayed 1 night in May 2025

8/10 Good

Laura

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
I didnt like the restaurant. i felt like they were using the free breakfast options. they were iut of stuff to.make 2 of the 5 drink options
Stayed 1 night in May 2025

10/10 Excellent

Nate

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Amazing!
Stayed 1 night in May 2025

10/10 Excellent

Brittney

Liked: Cleanliness, amenities, property conditions & facilities
Loved the room! Customer service was top tier!
Stayed 2 nights in May 2025

10/10 Excellent

Amanda

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good stay. We enjoyed the hot tub. Also restaurants were very close.
Stayed 2 nights in Mar 2025

6/10 Okay

katherine

Disliked: Property conditions & facilities, room comfort
Stayed 1 night in May 2025

2/10 Terrible

john

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
I ordered a kobe hamburger 20+ dollars..it was so over cooked I couldn't eat it. The hand writting on my room key packet for internet access was so bad I had to call the front desk to decipher it.....room cleaning was every other day on a room harge of over 200+ per day!!!!!
Stayed 4 nights in May 2025

4/10 Poor

Misty

Stayed 4 nights in May 2025

4/10 Poor

Misty

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved that the property was on the river and had a very beautiful walking trail. Property is a little old and needs some upkeep. Property does not let check in early and would not let us take the continental breakfast to our room. Staff was fairly unpleasant especially the front desk clerk had 2 interactions with her and neither were enjoyable.
Stayed 4 nights in May 2025

10/10 Excellent

Angela

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2025

8/10 Good

Judi(th), Seattle

Liked: Cleanliness, staff & service, property conditions & facilities
Lovely to be on the river
Stayed 1 night in Apr 2025

10/10 Excellent

Jenny

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

10/10 Excellent

Rob

Stayed 1 night in Apr 2025

10/10 Excellent

Karin

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2025

10/10 Excellent

Taylor

Liked: Cleanliness
Ok
Stayed 1 night in Mar 2025

8/10 Good

An

Business traveller
Liked: Cleanliness, staff & service, room comfort

Clean quite

It was good for a quick business trip quite and clean just dated but get it Richland is awesome compared to other rooms in the area that charge just as much
Stayed 1 night in Apr 2025

10/10 Excellent

Karen

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Quiet and next to the river.
Stayed 1 night in Apr 2025