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Richland Riverfront Hotel and Conference Center, Ascend Hotel Collection

2.5 star property
Family-friendly stay near Howard Amon Park

Choose dates to view prices

Photo gallery for Richland Riverfront Hotel and Conference Center, Ascend Hotel Collection

Relax on the patio with wicker sofas and chairs, a fire pit, and a wooden deck.
Enjoy a drink at the bar, where a long counter offers a selection of beverages and comfortable seating areas.
Golfers can enjoy a serene environment with challenging holes and natural surroundings.
Relax by the pool surrounded by lounge chairs and umbrellas.
Relax in a spacious room with a large bed, a smaller bed, and a desk area.

Reviews

7.4 out of 10
Good

Popular amenities

  • Hot tub
  • Room service
  • Bar

Explore the area

View in a map
50 Comstock Street, Richland, WA, 99352
  • Howard Amon Park
    ‪8 min walk‬
  • Columbia Point Golf Course
    ‪16 min walk‬
  • Kadlec Regional Medical Center
    ‪2 min drive‬
  • Richland, WA (RLD)
    ‪11 min drive‬

Room options

View all photos for Room, 2 Queen Beds, Accessible, Non Smoking

Two spacious beds with dark headboards and nightstands, a kitchenette, and a decorative wall art piece.

Room, 2 Queen Beds, Accessible, Non Smoking

  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Non Smoking

Relax in a stylish room with a large bed, flat-screen TV, and modern design.

Standard Room, 1 King Bed, Non Smoking

7.8 out of 10
Good
(31 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Accessible, Non Smoking

Two spacious beds with dark headboards and nightstands, a kitchenette, and a decorative wall art piece.

Room, 2 Queen Beds, Accessible, Non Smoking

7.6 out of 10
Good
(4 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 King Bed, Non Smoking (Efficiency)

Relax in a spacious room with a large window, flat-screen TV, and comfortable sofa.

Suite, 1 King Bed, Non Smoking (Efficiency)

7.0 out of 10
Good
(2 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Courtyard View

Relax in this stylish room with a large bed, desk, and TV.

Standard Room, 2 Queen Beds, Non Smoking, Courtyard View

10.0 out of 10
Exceptional
(2 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, Multiple Beds, Non Smoking

Relax in a spacious room with a large bed, bedside table, and desk area featuring a microwave and coffee maker.

Standard Room, Multiple Beds, Non Smoking

7.0 out of 10
Good
(4 reviews)
  • Sleeps 4
  • 1 Queen Bed and 2 Twin Beds

View all photos for Standard Room, 1 King Bed, Non Smoking, River View

Relax in a spacious room with a large bed, desk, and flat-screen TV.

Standard Room, 1 King Bed, Non Smoking, River View

7.0 out of 10
Good
(7 reviews)
  • River view
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking

Two spacious beds with dark headboards and nightstands, a kitchenette, and a decorative wall art piece.

Standard Room, 2 Queen Beds, Non Smoking

7.8 out of 10
Good
(13 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Non Smoking (Larger Room)

Relax in a spacious room with a large bed, flat-screen TV, and comfortable seating area.

Standard Room, 1 King Bed, Non Smoking (Larger Room)

8.0 out of 10
Very good
(6 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed, Non Smoking (Efficiency)

Relax in a serene space with a large bed, flat-screen TV, and modern bathroom amenities.

Suite, 1 King Bed, Non Smoking (Efficiency)

7.0 out of 10
Good
(2 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible, Non Smoking

Relax in a spacious room with a large bed, wardrobe, and cozy seating area.

Room, 1 King Bed, Accessible, Non Smoking

8.8 out of 10
Excellent
(3 reviews)
  • Sleeps 2
  • 1 King Bed

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  • Pool
  • Hot tub
  • Breakfast included
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CA $187 total
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About the area

Richland

South Richland stay.With a stay at this South Richland hotel, you'll be within half a mile (1 km) of Howard Amon Park and 2 miles (3 km) of Columbia Point Golf Course. Kadlec Regional Medical Center and Bookwalter Winery are also within 3 miles (5 km).

What's nearby

  • Howard Amon Park - 8 min walk - 0.7 km
  • Columbia Point Golf Course - 16 min walk - 1.4 km
  • Kadlec Regional Medical Center - 2 min drive - 2.0 km
  • Columbia Center Mall - 6 min drive - 7.0 km
  • Toyota Center - 8 min drive - 9.0 km

Getting around

  • Pasco Station - 14 min drive
  • Richland, WA (RLD) - 9 min drive

Restaurants

  • ‪Wendy's - ‬19 min walk
  • ‪Starbucks - ‬13 min walk
  • ‪Applebee's Grill + Bar - ‬13 min walk
  • ‪Flight Tap & Table - ‬2 min drive
  • ‪Roasters Coffee - ‬7 min walk

About this property

Richland Riverfront Hotel and Conference Center, Ascend Hotel Collection

Family-friendly stay near Howard Amon Park
Richland Riverfront Hotel and Conference Center, Ascend Hotel Collection offers its guests a seasonal outdoor pool, a children's pool, a hot tub, and a sauna. There's a restaurant on site, as well as a snack bar/deli. You can enjoy a drink at the bar/lounge. Free breakfast is served daily. A computer station is on site and WiFi is free in public spaces.

Business amenities include a 24-hour business center and 5 meeting rooms. Event space at this hotel measures 720 square feet (67 square meters) and includes a conference center. A fitness center, a terrace, and a vending machine are also featured at the family-friendly Richland Riverfront Hotel and Conference Center, Ascend Hotel Collection. Free self parking is available. A complete renovation of Richland Riverfront Hotel and Conference Center, Ascend Hotel Collection was completed in December 2019.

This Art Deco Richland hotel is smoke free.

  • 136 guestrooms or units
  • 2 levels
  • 5 buildings
  • 720 sq ft of conference space
  • 67 sq m of conference space
  • Built in 1968
  • Buffet breakfast (free)
  • Deli
  • Cabanas by the pool (free)
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Business center (24 hours)
  • Conference center
  • Coffee in lobby
  • Self-service laundry
  • Front desk (24 hours)
  • Front-desk safe
  • Wedding services available
  • Game room or arcade
  • Pool or billiards table
  • Terrace
  • Garden
  • Outdoor picnic space
  • ATM
  • No smoking on site
  • Bar or lounge
  • Dining venue
Richland Riverfront Hotel and Conference Center, Ascend Hotel Collection offers 136 air-conditioned accommodations, which are accessible via exterior corridors and feature coffee/tea makers and hair dryers. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include shower/tub combinations with deep soaking bathtubs and complimentary toiletries.

This Richland hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

Languages

English, Spanish

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Holiday Inn Richland on the River by IHG

  • Pool
  • Hot tub
  • Pet-friendly
  • Parking included
4.2 out of 5, Very good, 739 reviews
The price is CA $175
CA $204 total
includes taxes & fees
Sep 3 - Sep 4
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Property amenities

Family friendly

  • Arcade/game room
  • Children's pool
  • Fenced pool
  • In-room crib
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Playground
  • Seasonal outdoor pool
  • Snack bar/deli

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free buffet breakfast available 6:00 AM to 9:00 AM on weekdays and 7:00 AM to 10:00 AM on weekends
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • 36-hole adjacent golf course
  • Arcade/game room
  • Basketball
  • Bicycle rentals
  • Billiards/pool table
  • Children's pool
  • Gym
  • Hot tub
  • Playground
  • Sauna
  • Seasonal outdoor pool

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 2 accessible parking spaces
  • Braille/raised signage
  • Handrails in stairways
  • No elevator
  • Pool access ramp on site
  • Pool hoist on site
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

Room amenities

Entertainment

  • Cable/satellite channels

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib

Bathroom

  • Deep soaking bathtub
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator
  • Room service

More

  • Access via exterior corridors
  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Free local calls
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • Window screens

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 1:00 AM
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

  • Pets: USD 30.00 per pet, per night, plus a deposit of USD 50.00 per stay
  • Only dogs are allowed
  • Maximum 2 pets
  • Pets cannot be left unattended
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 3 children 17 years old and younger stay free when using existing bedding.
  • Free cribs (infant beds)!

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Service fee: USD 7.75 per accommodation, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet deposit: USD 50.00 per stay
  • Pet fee: USD 30.00 per pet, per night
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, and debit cards. Cash is not accepted. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, and a first aid kit in each accommodation.

We should mention

  • The seasonal pool will open in April and close in October.
  • Pool access available from 10:00 AM to 10 PM.
  • Up to 3 children 17 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.

Property is also known as

Shilo Inn Suites Hotel Richland
Shilo Inn Suites Richland
Richland Shilo Inn
Shilo Inn Richland Hotel Richland
Shilo Inn Suites Hotel Richland
Riverfront Hotel SureStay Collection by Best Western
The Riverfront Hotel SureStay Collection by Best Western
Richland Riverfront Hotel an Ascend Hotel Collection Member

Richland Riverfront Hotel and Conference Center, Ascend Hotel Collection Reviews

Reviews

7.4

Good

Rating 10 - Excellent. 243 out of 664 reviews
Rating 8 - Good. 164 out of 664 reviews
Rating 6 - Okay. 121 out of 664 reviews
Rating 4 - Poor. 65 out of 664 reviews
Rating 2 - Terrible. 71 out of 664 reviews

7.8/10

Cleanliness

8.0/10

Staff & service

7.4/10

Amenities

7.2/10

Property conditions & facilities

7.4/10

Eco-friendliness

Reviews

10/10 Excellent

Paul

Liked: Amenities
The staff were all so friendly and helpful and breakfast was so filling and there were so many options waffles, fruit, pastries, eggs sausage (biscuits and sausage gravey) & yogurt
Stayed 2 nights in May 2025

6/10 Okay

Verified traveller

Liked: Staff & service
Disliked: Property conditions & facilities
Stayed 1 night in May 2025

10/10 Excellent

Colleen

Liked: Cleanliness, staff & service, property conditions & facilities
It has a nice pool and outdoor area. Great location near the river walk.
Stayed 1 night in Apr 2025

6/10 Okay

Shawn

Stayed 3 nights in May 2025

8/10 Good

Jose

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025

6/10 Okay

m

Liked: Staff & service, property conditions & facilities
Stayed 1 night in Apr 2025

4/10 Poor

Michael, Beaverton

Liked: Cleanliness, property conditions & facilities
Disliked: Amenities
The parking lots were a dumping ground. Random bits of trash everywhere. Hot water in the shower was erratic. Room could have used a floor rug. Having the sales person watch the front desk is NEVER a good idea. Never saw more than one employee at a time, which leads me to believe this property is owned by a slumlord.
Stayed 2 nights in May 2025

6/10 Okay

Stephen

Liked: Cleanliness
Nothing I could do would stop water spilling all over the bathroom floor during a shower. Really annoying. Also, who wants to make coffee into a disposable plastic cup (like I need to absorb more micro-plastics!!). Beds clean and comfortable, towels good quality. Walls paper thin, as I learned to my chagrin when an idiot neighbor kept his TV blaring well past 11pm.
Stayed 2 nights in May 2025

6/10 Okay

Michelle

Travelled with family and small children
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Hot tub was out of order. Our AC needed maintenance and sounded like a jet engine. Bathroom door handle missing, cracked painted walls in bathroom, tile grout gross, towel hook in bathroom dangling. Tub pull old, disliked shampoo and hand soap. Beds were so so. Acceptable for price. Breakfast was good. Staff was good too.
Stayed 2 nights in May 2025

4/10 Poor

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Stayed 1 night in Apr 2025

4/10 Poor

Elizabeth

Business traveller
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort

No River view most like parking lot view

Well it’s said river view but it was more Parking lot view, also the shower was dirty, it was hair in the tub, the shower curtain it’s was dirty too, I called the desk and they said they will tell the housekeeper, but nothing else, for the price that I paid it was very expensive for what I got, honestly I been in more quality hotels and they are not at expensive price Also the breakfast it was no to wow…
Stayed 1 night in Apr 2025

4/10 Poor

Jerry

Stayed 4 nights in Apr 2025

6/10 Okay

Kelly

Disliked: Cleanliness, property conditions & facilities
Smelly
Stayed 1 night in Apr 2025

10/10 Excellent

Lalla bouchra

Travelled with family, Business traveller, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was all good
Stayed 1 night in Apr 2025

2/10 Terrible

Katherine

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Nice location but rooms need a lot of attention.
Stayed 2 nights in Apr 2025

10/10 Excellent

perla

Liked: Cleanliness, staff & service, property conditions & facilities
love it
Stayed 1 night in Apr 2025

8/10 Good

Douglas

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient access to local restaurants and freeway.
Stayed 1 night in Apr 2025

2/10 Terrible

Trevor

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Not the most delightful place and expensive for what it was
Stayed 1 night in Apr 2025

10/10 Excellent

Eugenia

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I've been staying here for years and it is of great convenience and value for me.
Stayed 2 nights in Apr 2025

8/10 Good

Gregory

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

6/10 Okay

Michelle

Travelled with family
Liked: Cleanliness, staff & service
Hot tub broken Only decaf coffee for in room coffee makers Barely lukewarm water for showers
Stayed 1 night in Apr 2025

8/10 Good

Christine

Liked: Cleanliness, staff & service, property conditions & facilities
Lots of improvements have been made; hopefully, they'll continue to make more. Roomy room, good bed, clean. On site restaurant/bar was great with great service.
Stayed 2 nights in Apr 2025

2/10 Terrible

Pat

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Apr 2025

4/10 Poor

JESSICA

Disliked: Staff & service, property conditions & facilities
Stayed 2 nights in Apr 2025

4/10 Poor

Verified traveller

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities

Not great

Front desk staff was not helpful when we checked in, room was dirty, our main door was very hard to open and close. The shower leaked all over the bathroom floor getting everything wet. The bathroom door also made a terrible squealing noise when we closed it from the plastic guard scrapping the wall. Breakfast was terrible, eggs and sausage was very very salty, in eatable, we ended up ordering Starbucks both mornings for pick up. We stayed at this hotel as it’s where my daughters team stayed and there was plenty for kids to do, great pool, game rooms and area for a dinner with team and family. I will not seek out to stay at this hotel again only would stay again if the team stays so my daughter is not left out
Stayed 2 nights in Apr 2025