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Springhill Suites by Marriott Richmond Northwest

2.5 star property
Hotel near Short Pump Town Center in Richmond

Choose dates to view prices

Photo gallery for Springhill Suites by Marriott Richmond Northwest

Terrace/patio
Premium bedding, desk, laptop workspace, iron/ironing board
Reception
Lobby lounge
Exterior

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Free WiFi
  • Air conditioning
  • Gym
  • Business services

Explore the area

View in a map
9960 Independence Park Drive, Richmond, VA, 23233
  • Place, Virginia Hospital & Health
    ‪5 min drive‬
  • Place, Short Pump Town Center
    ‪6 min drive‬
  • Place, Henrico Doctors' Hospital
    ‪8 min drive‬
  • Airport, Richmond, VA (RIC-Richmond Intl.)
    ‪35 min drive‬

Room options

View all photos for Studio, 2 Double Beds

Premium bedding, desk, laptop workspace, iron/ironing board

Studio, 2 Double Beds

9.0 out of 10
Wonderful
(72 reviews)
  • 42 sq m
  • 1 bedroom
  • Sleeps 5
  • 2 Double Beds

View all photos for Studio, 1 King Bed with Sofa bed

Premium bedding, desk, laptop workspace, iron/ironing board

Studio, 1 King Bed with Sofa bed

9.4 out of 10
Exceptional
(70 reviews)
  • 35 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Studio, 2 Double Beds (Mobility/Hearing Accessible, Tub)

Premium bedding, desk, laptop workspace, iron/ironing board

Studio, 2 Double Beds (Mobility/Hearing Accessible, Tub)

10.0 out of 10
Exceptional
(1 review)
  • 1 bedroom
  • Sleeps 5
  • 2 Double Beds

View all photos for Studio, 2 Double Beds (Hearing Accessible)

Premium bedding, desk, laptop workspace, iron/ironing board

Studio, 2 Double Beds (Hearing Accessible)

9.0 out of 10
Wonderful
(4 reviews)
  • 1 bedroom
  • Sleeps 5
  • 2 Double Beds

View all photos for Studio, 2 Double Beds (Mobility/Hearing Access, Roll-In Shwr)

Premium bedding, desk, laptop workspace, iron/ironing board

Studio, 2 Double Beds (Mobility/Hearing Access, Roll-In Shwr)

8.0 out of 10
Very good
(1 review)
  • 1 bedroom
  • Sleeps 5
  • 2 Double Beds

View all photos for Studio, 1 King Bed with Sofa bed (Mobility/Hearing Accessible, Tub)

Premium bedding, desk, laptop workspace, iron/ironing board

Studio, 1 King Bed with Sofa bed (Mobility/Hearing Accessible, Tub)

8.0 out of 10
Very good
(3 reviews)
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Studio, 1 King Bed with Sofa bed (Hearing Accessible)

Premium bedding, desk, laptop workspace, iron/ironing board

Studio, 1 King Bed with Sofa bed (Hearing Accessible)

  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Studio, 1 King Bed with Sofa bed (Mobility/Hearing Access, Roll-In Shwr)

Premium bedding, desk, laptop workspace, iron/ironing board

Studio, 1 King Bed with Sofa bed (Mobility/Hearing Access, Roll-In Shwr)

  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

Suite, Multiple Beds

  • 1 bedroom
  • Sleeps 5
  • 1 King Bed and 1 Twin Trundle Bed

Suite, Multiple Beds, Hearing Accessible

  • 1 bedroom
  • Sleeps 5
  • 1 King Bed and 1 Twin Trundle Bed

Suite, Multiple Beds, Hearing Accessible (Accessible Bathtub)

  • 1 bedroom
  • Sleeps 5
  • 1 King Bed and 1 Twin Trundle Bed

Suite, Multiple Beds, Hearing Accessible (Roll-in Shower)

  • 1 bedroom
  • Sleeps 5
  • 1 King Bed and 1 Twin Trundle Bed

Suite, Multiple Beds

  • 1 bedroom
  • Sleeps 7
  • 2 Queen Beds and 1 Twin Trundle Bed

Suite, Multiple Beds, Hearing Accessible

  • 1 bedroom
  • Sleeps 7
  • 2 Queen Beds and 1 Twin Trundle Bed

Suite, Multiple Beds, Hearing Accessible (Accessible Bathtub)

  • 1 bedroom
  • Sleeps 7
  • 2 Queen Beds and 1 Twin Trundle Bed

Suite, Multiple Beds, Hearing Accessible (Roll-in Shower)

  • 1 bedroom
  • Sleeps 7
  • 2 Queen Beds and 1 Twin Trundle Bed

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About the area

Richmond

In Richmond .At this Richmond hotel, you'll be within 3 miles (5 km) of Bowlero West End and 6 miles (10 km) of Short Pump Town Center. Regency Square Mall and Henrico Doctors' Hospital are also within 6 miles (10 km).

What's nearby

  • Virginia Hospital & Health - 5 min drive - 4.9 km
  • Short Pump Town Center - 6 min drive - 5.9 km
  • Bowlero West End - 7 min drive - 6.5 km
  • Henrico Doctors' Hospital - 8 min drive - 7.2 km
  • Bon Secours Heart Institute at Reynolds Crossing - 8 min drive - 7.9 km

Getting around

  • Richmond Staples Mill Road Station - 15 min drive
  • Richmond Intl. Airport (RIC) - 26 min drive

Restaurants

  • ‪Costco Food Court - ‬17 min walk
  • ‪McDonald's - ‬11 min walk
  • ‪Golden Corral - ‬14 min walk
  • ‪Kroger Fuel Center - ‬3 min drive
  • ‪Panera Bread - ‬2 min drive

About this property

Springhill Suites by Marriott Richmond Northwest

Hotel near Short Pump Town Center in Richmond
A computer station is on site, and both WiFi and wired Internet are free in public spaces. A business center and a meeting room are available. Free breakfast is available daily. Event space at this hotel measures 280 square feet (26 square meters) and includes conference space. A fitness center, tour/ticket assistance, and a picnic area are also featured at the business-friendly Springhill Suites by Marriott Richmond Northwest. Free self parking is available.

This Richmond hotel is smoke free.

  • 103 guestrooms or units
  • 4 levels
  • 280 sq ft of conference space
  • 26 sq m of conference space
  • Buffet breakfast (free)
  • Business facilities
  • Conference space
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Convenience store
  • Outdoor picnic space
  • Newspapers in lobby (free)
  • Television in lobby
  • Elevator
  • No smoking on site
  • Water dispenser
Springhill Suites by Marriott Richmond Northwest offers 103 accommodations with coffee/tea makers and hair dryers. Accommodations offer separate sitting areas. Beds feature premium bedding. 37-inch LCD televisions come with premium cable channels. Bathrooms include shower/tub combinations and complimentary toiletries.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks along with free local calls (restrictions may apply). Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

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Property amenities

Family friendly

  • Grocery/convenience store
  • In-room crib
  • In-room microwave
  • Laundry facilities
  • Mini-fridge

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast available 6:30 AM to 9:30 AM on weekdays and 7:00 AM to 10:00 AM on weekends

Things to do

  • Gym
  • TV in common areas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Grab bar near toilet
  • Height-adjustable showerhead
  • Lever door handles
  • Low-height door lock
  • Low-height electrical outlets in bathroom
  • Low-height view port in door
  • Thin carpet in room
  • Tile flooring in room
  • Visual fire alarm
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk

Room amenities

Entertainment

  • 37-inch LCD TV with premium cable channels
  • iPod dock

Bedroom

  • Free crib
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Microwave
  • Mini-fridge
  • Wet bar

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Energy-saving switches in guestrooms
  • Free local calls
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Recycling
  • Separate sitting area
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before noon
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Onsite parties or group events are strictly prohibited
Safety features at this property include a fire extinguisher, a smoke detector, and window guards
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, and Union Pay. Cash is not accepted. Onsite parties or group events are strictly prohibited. For guests' safety, the property includes a fire extinguisher, a smoke detector, and window guards in each accommodation. This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott).

We should mention

  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Springhill Suites Marriott Northwest
Springhill Suites Marriott Northwest Hotel
Springhill Suites Marriott Northwest Hotel Richmond
Springhill Suites Marriott Richmond Northwest
Springhill Suites Northwest
Springhill Suites Richmond Northwest
Springhill Suites Marriott Richmond Northwest Hotel
Springhill Suites by Marriott Richmond Northwest Hotel
Springhill Suites by Marriott Richmond Northwest Richmond
Springhill Suites by Marriott Richmond Northwest Hotel Richmond

Springhill Suites by Marriott Richmond Northwest Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 639 out of 1002 reviews
Rating 8 - Good. 205 out of 1002 reviews
Rating 6 - Okay. 81 out of 1002 reviews
Rating 4 - Poor. 35 out of 1002 reviews
Rating 2 - Terrible. 42 out of 1002 reviews

9.0/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

8.8/10

Property conditions & facilities

Reviews

2/10 Terrible

tristan

Didn’t even stay here booked several hours in advance showed up after 8 hours of driving to no front desk agent when they finally did arrive 30 minutes later was told it’d be another 30-40 for my room to be cleaned. Unacceptable
Stayed 1 night in Jan 2026

10/10 Excellent

Katherine

Travelled with family
Liked: Cleanliness, staff & service, amenities
Staff was so friendly, especially the staff member who oversees breakfast each morning. The hotel opened breakfast early over the weekend to accommodate sports teams who needed to eat earlier than the regular 7AM.
Stayed 2 nights in Jan 2026

10/10 Excellent

Marianne

Liked: Cleanliness, staff & service, amenities
Beautiful room, great staff!
Stayed 1 night in Jan 2026

8/10 Good

natasha

Stayed 2 nights in Jan 2026

8/10 Good

Jasmine

Stayed 1 night in Jan 2026

10/10 Excellent

Rafael

Liked: Cleanliness, amenities, property conditions & facilities
Great check-in and a very clean and cozy room.
Stayed 1 night in Jan 2026

10/10 Excellent

Cristen

Stayed 1 night in Jan 2026

8/10 Good

Julie

Stayed 1 night in Jan 2026

4/10 Poor

SUSANNAH, dubois

Stayed 1 night in Jan 2026

2/10 Terrible

Bob

Business traveller
Disliked: Cleanliness
Room was very dated. Room 314 had black mold growing in the caulk lines around the tub. Just wasn't very clean at all.
Stayed 1 night in Dec 2025

8/10 Good

Gurunath

Stayed 1 night in Dec 2025

6/10 Okay

Leslie

Liked: Cleanliness
Disliked: Amenities
The room had a funny smell to it. The room was not stocked for our stay. I had to ask for toiletries
Stayed 2 nights in Dec 2025

6/10 Okay

Umer, Ashburn

Stayed 2 nights in Sep 2025

10/10 Excellent

Jillian

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Simple check in. Friendly staff. Easy parking.
Stayed 1 night in Dec 2025

10/10 Excellent

venkat

Travelled with family and small children
Liked: Property conditions & facilities
Clean and friendly staff…free breakfast is a plus..
Stayed 1 night in Dec 2025

10/10 Excellent

Mary

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Clean, great price, good area, friendly, helpful.
Stayed 2 nights in Dec 2025

10/10 Excellent

Yaacov

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice size room. Too bad hot tub removed.
Stayed 1 night in Dec 2025

10/10 Excellent

Angela

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I’m a client here and everytime is the best with best staff.
Stayed 1 night in Dec 2025

10/10 Excellent

Jaime

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great breakfast
Stayed 1 night in Dec 2025

10/10 Excellent

Lisa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I booked this hotel because it had a "mobility accessible" room available that stated it had grab bars near the toilet and a roll in shower. This was accurate and they were well placed.
Stayed 1 night in Dec 2025

10/10 Excellent

amy

Stayed 1 night in Dec 2025

10/10 Excellent

CARA

Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
From the moment Paul greeted me at the check-in desk, I felt welcome. His pleasant demeanor and efficiency put me at ease. Paul informed me of all the amenities available during my stay and answered my questions. My suite was comfortable and clean. I enjoyed the heated pool tremendously and the hot and fresh selections for breakfast. My checkout was pleasant and I was thanked. This hotel is a wonderful choice for business or pleasure.
Comfortable king bed
Cozy living space
Convenient kitchenette
Clean bathroom with plenty of towels
Stayed 1 night in Dec 2025

10/10 Excellent

Glenna

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2025

10/10 Excellent

Ed

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent staff!
Stayed 1 night in Dec 2025

10/10 Excellent

Vanessa

Stayed 1 night in Nov 2025