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Hyatt Place Roanoke Airport/Valley View Mall

3.0 star property
3-star hotel in Roundhill

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Photo gallery for Hyatt Place Roanoke Airport/Valley View Mall

Lobby
Hypo-allergenic bedding, in-room safe, desk, blackout drapes
Lobby
Exterior
Hypo-allergenic bedding, in-room safe, desk, blackout drapes

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Pool
  • Pet friendly
  • Parking included
  • Free WiFi

Explore the area

View in a map
5040 Valley View Blvd North, Roanoke, VA, 24012
  • Place, Valley View Mall
    ‪8 min walk‬
  • Place, Regal Valley View Grande
    ‪2 min drive‬
  • Place, Carilion Roanoke Memorial Hospital
    ‪7 min drive‬
  • Airport, Roanoke, VA (ROA-Roanoke Regional)
    ‪4 min drive‬

Room options

View all photos for Room (Two Queen Beds, With Sofa Bed)

Hypo-allergenic bedding, in-room safe, desk, blackout drapes

Room (Two Queen Beds, With Sofa Bed)

9.0 out of 10
Wonderful
(67 reviews)
  • 83 sq m
  • Sleeps 6
  • 2 Double Beds and 1 Double Sofa Bed

View all photos for Standard Room, 1 King Bed with Sofa bed

Hypo-allergenic bedding, in-room safe, desk, blackout drapes

Standard Room, 1 King Bed with Sofa bed

9.4 out of 10
Exceptional
(50 reviews)
  • 83 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room (High Floor, Two Queen Beds, Sofa Bed)

Hypo-allergenic bedding, in-room safe, desk, blackout drapes

Room (High Floor, Two Queen Beds, Sofa Bed)

9.0 out of 10
Wonderful
(8 reviews)
  • 83 sq m
  • Sleeps 6
  • 2 Double Beds

View all photos for Room, 1 King Bed (High Floor)

Hypo-allergenic bedding, in-room safe, desk, blackout drapes

Room, 1 King Bed (High Floor)

8.2 out of 10
Very good
(12 reviews)
  • 83 sq m
  • Sleeps 4
  • 1 King Bed

Room, Multiple Beds (Specialty)

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

Room, 1 King Bed with Sofa bed (Specialty)

8.0 out of 10
Very good
(1 review)
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

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MainStay Suites Roanoke Airport

Roundhill
  • Free airport shuttle
  • Pet friendly
  • Parking included
  • Free WiFi
4.2 out of 5, Very good, 573 reviews
The price is CA $116
CA $132 total
includes taxes & fees
Apr 26 - Apr 27
MainStay Suites Roanoke Airport

About the area

Roanoke

Roundhill stay.With a stay at this Roundhill hotel, you'll be within half a mile (1 km) of Valley View Mall and 2 miles (3 km) of Regal Valley View Grande. Also, AMF Hilltop Lanes is within 3 miles (5 km) and St. Andrews Catholic Church is within 6 miles (10 km).

What's nearby

  • Valley View Mall - 8 min walk - 0.7 km
  • Regal Valley View Grande - 2 min drive - 2.8 km
  • Berglund Center - 4 min drive - 6.2 km
  • Carilion Roanoke Memorial Hospital - 7 min drive - 9.8 km
  • Mill Mountain Star - 9 min drive - 10.2 km

Getting around

  • Roanoke Station - 7 min drive
  • Roanoke Regional Airport (ROA) - 8 min drive

Restaurants

  • ‪McDonald's - ‬4 min drive
  • ‪Cook Out - ‬19 min walk
  • ‪Chick-fil-A - ‬3 min drive
  • ‪Hardee's - ‬6 min drive
  • ‪Golden Corral - ‬4 min drive

About this property

Hyatt Place Roanoke Airport/Valley View Mall

3-star hotel in Roundhill
Hyatt Place Roanoke Airport/Valley View Mall offers its guests an indoor pool and a fitness center. There's a restaurant on site, as well as a coffee shop/cafe and a snack bar/deli. You can enjoy a drink at the bar/lounge. Free breakfast is served daily. Public spaces have free WiFi.

A business center and a meeting room are available. Event space at this hotel measures 0 square feet (0 square meters) and includes conference space. The business-friendly Hyatt Place Roanoke Airport/Valley View Mall also features coffee/tea in a common area, concierge services, and dry cleaning/laundry services. An area shuttle within 2 miles and a roundtrip airport shuttle (available on request) are free. Self parking is free.

Smoking is allowed in designated areas at this 3-star Roanoke hotel.

  • 126 guestrooms or units
  • 6 levels
  • 0 sq ft of conference space
  • 0 sq m of conference space
  • Buffet breakfast (free)
  • Deli
  • Business facilities
  • Conference space
  • Coffee in lobby
  • Dry cleaning
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Concierge
  • Television in lobby
  • Elevator
  • Smoking in designated areas
  • Bar or lounge
  • Dining venue
Hyatt Place Roanoke Airport/Valley View Mall offers 126 accommodations with laptop-compatible safes and coffee/tea makers. Accommodations offer separate sitting areas. 42-inch flat-screen televisions come with premium satellite channels. Bathrooms include shower/tub combinations, designer toiletries, and hair dryers.

This Roanoke hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is offered on request and hypo-allergenic bedding can be requested.

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includes taxes & fees
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Property amenities

Family friendly

  • Free area shuttle
  • In-room crib
  • In-room refrigerator
  • Indoor pool
  • Snack bar/deli

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free roundtrip airport shuttle from 5:00 AM to midnight on request
  • Free area shuttle up to 2 mi
  • Free extended parking on site
  • Free RV/bus/truck parking on site
  • Wheelchair-accessible parking available
  • Onsite parking includes off-street options

Food and drink

  • Free buffet breakfast available 6:00 AM to 9:30 AM on weekdays and 6:00 AM to 10:00 AM on weekends
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • Gym
  • Indoor pool
  • TV in common areas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

Room amenities

Entertainment

  • 42-inch flat-screen TV with premium cable/satellite channels

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib
  • Hypo-allergenic bedding

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Desk
  • Iron/ironing board
  • Laptop-compatible safe
  • Phone
  • Separate sitting area

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: anytime
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before noon
Contactless check-out available
Express check-out available

Special check-in instructions

This property offers transfers from the airport; guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
It is Hyatt's practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy; appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Renovations and closures

The following facilities or services will be unavailable from October 20 2025 to April 10 2026 (dates subject to change):
  • Swimming pool
The property will be renovating from April 15 2026 to May 15 2026 (completion date subject to change). The following areas are affected:
  • Bar/lounge
  • Business center
  • Dining venue(s)
  • Front desk
  • Lobby
  • Meeting facilities
During renovations, the hotel will make every effort to minimize noise and disturbance.

Access methods

Staffed front desk

Pets

  • Pets: USD 100 per accommodation, per stay
  • Only dogs are allowed
  • Maximum 2 (weight limit: 50 lbs per pet)
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 18 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 100 per accommodation, per stay
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and outdoor lighting
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, and JCB International. Cash is not accepted. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and outdoor lighting in each accommodation. Cashless payment methods are available for all transactions.

It is Hyatt’s practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy. Appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom.

We should mention

  • Children 18 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Photos appearing in the property description reflect the brand standard and are for illustrative purposes only.

Property is also known as

Hyatt Place Airport/Valley
Hyatt Place Airport/Valley Hotel
Hyatt Place Airport/Valley Hotel Roanoke View Mall
Hyatt Place Roanoke Airport/Valley View Mall
Hyatt Place Roanoke Airport/Valley View Mall Hotel
Hyatt Place Airport/Valley View Mall Hotel
Hyatt Place Airport/Valley View Mall
Hyatt Roanoke Valley Mall
Hyatt Place Roanoke Airport/Valley View Mall Hotel
Hyatt Place Roanoke Airport/Valley View Mall Roanoke
Hyatt Place Roanoke Airport/Valley View Mall Hotel Roanoke

Hyatt Place Roanoke Airport/Valley View Mall Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 572 out of 1000 reviews
Rating 8 - Good. 216 out of 1000 reviews
Rating 6 - Okay. 120 out of 1000 reviews
Rating 4 - Poor. 52 out of 1000 reviews
Rating 2 - Terrible. 40 out of 1000 reviews

8.8/10

Cleanliness

9.0/10

Staff & service

8.2/10

Amenities

8.4/10

Property conditions & facilities

Reviews

8/10 Good

Watson

Liked: Cleanliness, property conditions & facilities
Very good and courteous hospitality.
Stayed 2 nights in Jan 2026

6/10 Okay

Tamika

Business traveller
Liked: Amenities
Check in was good, front desk lady was great! Room ehhh it was ok it looks like it’s been remodeled well you can tell it has been the bathroom light is dim, door is super close to shower and toilet (King room) the blinds didn’t work correctly. It wasn’t bad but it wasn’t great
Stayed 1 night in Jan 2026

10/10 Excellent

Ryan

Stayed 1 night in Jan 2026

10/10 Excellent

Frances

Stayed 2 nights in Jan 2026

8/10 Good

Mark

Stayed 1 night in Dec 2025

4/10 Poor

Jecel

Stayed 1 night in Jan 2026

10/10 Excellent

Frederick

Liked: Cleanliness, staff & service, property conditions & facilities
Good
Stayed 1 night in Jan 2026

10/10 Excellent

Yvonne

Stayed 1 night in Jan 2026

10/10 Excellent

Lynn

Stayed 1 night in Jan 2026

10/10 Excellent

Matthew

Stayed 1 night in Dec 2025

10/10 Excellent

Joshua

Liked: Cleanliness, property conditions & facilities
Great. No problems here.
Stayed 1 night in Nov 2025

10/10 Excellent

Cory

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Everything was perfect!!!!!
Stayed 1 night in Dec 2025

10/10 Excellent

John

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The part that stood out the best was the friendly staff. Check-in was quick and easy and our room was very clean and in good shape. Would definitely recommend.
Stayed 1 night in Dec 2025

10/10 Excellent

omar

Travelled with family
Liked: Amenities, property conditions & facilities
Great
Stayed 1 night in Dec 2025

10/10 Excellent

Barbara

Stayed 2 nights in Dec 2025

8/10 Good

Jim

Stayed 1 night in Dec 2025

10/10 Excellent

Virginia

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Yes ,everything was wonderful. Great trip
Stayed 1 night in Dec 2025

8/10 Good

Darrel

Business traveller
Liked: Cleanliness, staff & service, amenities
Friendly staff, clean hotel, easy parking, good breakfast
Stayed 5 nights in Dec 2025

8/10 Good

Princess

Liked: Staff & service, property conditions & facilities
Stayed 2 nights in Dec 2025

6/10 Okay

Allison

Liked: Cleanliness, staff & service
The hotel was very clean, the bathrooms are super small pretty much like a closet, needs more lights. Theu were in the process of remodeling so hopefully that helps. The staff wa super friendly and helpful we moved 3 differnt rooms firstly bc no lights in the bathroom, and secondly because of the toilet being clogged when we got there. Bit i would stay here again of i had to
Stayed 1 night in Dec 2025

4/10 Poor

Maria

Stayed 1 night in Dec 2025

10/10 Excellent

Wayne, Bridgton

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Absolutely very neat and very comfortable to stay overnight! Enjoyed to go shopping near our hotel! Also restaurant!
Stayed 1 night in Nov 2025

8/10 Good

Angel

Liked: Cleanliness, staff & service
Wonderful clean comfortable room. Heater did not work so one room was cold.
Stayed 1 night in Nov 2025

10/10 Excellent

Frances

Stayed 2 nights in Nov 2025

10/10 Excellent

Frances

Stayed 3 nights in Nov 2025