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The West End Flats

4.5 star property
4.5-star luxury aparthotel in West End

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Photo gallery for The West End Flats

Front of property
Interior
Premium Apartment | Living area
Brewpub
Deluxe Apartment | Private kitchen

Reviews

9.6 out of 10
Exceptional

Popular amenities

  • Dryer
  • Washer
  • Kitchen
  • Barbecue grill
  • Outdoor space

Explore the area

View in a map
515 8th St SW, Roanoke, VA, 24016
  • Place, Center in the Square
    ‪2 min drive‬
  • Place, Berglund Center
    ‪3 min drive‬
  • Place, Carilion Roanoke Memorial Hospital
    ‪4 min drive‬
  • Airport, Roanoke, VA (ROA-Roanoke Regional)
    ‪10 min drive‬

Room options

View all photos for Standard Apartment

1 bedroom, memory foam beds, individually decorated

Standard Apartment

10.0 out of 10
Exceptional
(3 reviews)
  • 60 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Deluxe Apartment

Deluxe Apartment | Living area

Deluxe Apartment

  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Premium Apartment

Premium Apartment | Living area

Premium Apartment

  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

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About the area

Roanoke

West End stay.Within a 10-minute walk of this West End aparthotel, you'll find Shaftman Performance Hall and Jefferson Center. Also, Virginia Museum of Transportation is within half a mile (1 km) and The River Rock is within 2 miles (3 km).
View more Aparthotels in RoanokeOpens in a new window

What's nearby

  • Virginia Museum of Transportation - 11 min walk - 1.0 km
  • Center in the Square - 2 min drive - 1.8 km
  • Berglund Center - 3 min drive - 2.8 km
  • Carilion Roanoke Memorial Hospital - 4 min drive - 2.7 km
  • Valley View Mall - 6 min drive - 5.0 km

Getting around

  • Roanoke Station - 18 min walk
  • Roanoke Regional Airport (ROA) - 18 min drive

Restaurants

  • A Few Old Goats Brewing
  • ‪RND Coffee Lounge - ‬10 min walk
  • ‪Jaybird Tavern - ‬15 min walk
  • ‪Macado's - ‬15 min walk
  • ‪Golden Cactus Brewing - ‬8 min walk

About this property

The West End Flats

4.5-star luxury aparthotel in West End
The West End Flats offers its guests barbecue grills, a vending machine, and concierge services. WiFi is free in public spaces. You can enjoy a drink at the bar/lounge. The luxury The West End Flats also features laundry facilities, express check-out, and discounted use of a nearby fitness facility. Self parking is free.

This 4.5-star Roanoke aparthotel is smoke free.

  • 24 guestrooms or units
  • 2 levels
  • Built in 1906
  • Charging station for electric cars
  • Self-service laundry
  • Express check-out
  • Storage area for luggage
  • Concierge
  • BBQ grill(s)
  • No smoking on site
  • Bar or lounge
The West End Flats offers 24 air-conditioned accommodations with washers/dryers and coffee/tea makers. Rooms open to furnished balconies or patios. These individually decorated and furnished accommodations have separate sitting areas and include desks. Beds feature memory foam mattresses. Accommodations at this 4.5-star aparthotel have kitchens with full-sized refrigerators/freezers, stovetops, microwaves, and cookware/dishes/utensils. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

This Roanoke aparthotel provides complimentary wireless Internet access, with a speed of 500+ Mbps (good for 6+ people or 10+ devices). 65-inch Smart televisions come with digital channels and Netflix. Additionally, rooms include irons/ironing boards and ceiling fans.

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Property amenities

Internet

  • Available in the apartment: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Free secured, uncovered self parking on site
  • Wheelchair-accessible parking available
  • Onsite parking includes off-street options

Restaurants on site

  • A Few Old Goats Brewing

Kitchen

  • Blender
  • Cleaning supplies
  • Coffee grinder
  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Dishwasher
  • Electric kettle
  • Freezer
  • Full-sized refrigerator/freezer
  • Ice maker
  • Microwave
  • Mixer
  • Oven
  • Paper towels
  • Spices
  • Stovetop
  • Toaster

Dining

  • A bar/lounge

Bedrooms

  • Bedroom
  • Bedsheets provided
  • Memory foam mattress

Bathroom

  • 1 private bathroom
  • Free toiletries
  • Hair dryer
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Towels provided

Living spaces

  • Separate sitting area
  • Window screens

Entertainment

  • 65-inch smart TV with digital channels
  • Hulu
  • Netflix
  • Streaming services

Outdoor areas

  • Fenced yard
  • Firepit
  • Fully-fenced
  • Furnished balcony/patio
  • Gas grill
  • Outdoor furniture

Laundry

  • Laundry detergent
  • Laundry facilities
  • Washer/dryer

Work spaces

  • Laptop workspace

Comfort

  • Air conditioning
  • Ceiling fan
  • Heating

Pets

  • Pet friendly
  • Welcoming cats and dogs only
  • Fee: USD 50 per pet per night (maximum USD 100 per stay)
  • Service animals exempt from fees
  • Off-leash area

Suitability/Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 2 accessible parking spaces
  • Area rugs in public areas
  • Front entrance ramp
  • No elevator (single-level property)
  • Smooth flooring in public areas
  • Smooth flooring in room
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Smoking not allowed

Services and conveniences

  • Concierge services
  • Electrical adapters
  • Guidebooks
  • Iron/ironing board
  • Local maps
  • Luggage storage
  • Mobile key entry
  • Restaurant dining guides
  • Vending machine
  • Virtual front desk

Location highlights

  • In a historical district
  • In an entertainment district
  • Near a hospital
  • Near a train station
  • Near a zoo
  • Near the airport

Things to do

  • Bicycle parking
  • Bicycle storage
  • Bicycle tours
  • Bicycle rentals nearby
  • Hiking/biking trails nearby
  • Rock climbing nearby
  • Scooter/moped rentals nearby

Safety features

  • Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
  • Smoke detector not reported (host has not indicated whether there is a smoke detector on the property)

General

  • 2 floors
  • 24 units
  • At least 80% lighting from LEDs
  • Bicycle parking
  • Bicycle storage
  • Built in 1906
  • Cleaning products are eco-friendly
  • Electric car charging station
  • Individual decor
  • Individual furnishings
  • Soundproofing

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in fee: USD 30
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Late check-out subject to availability
Late check-out fee: USD 30
Express check-out available

Special check-in instructions

There is no front desk at this property
Guests will receive an email within 72 hours before arrival with check-in instructions and an access code; access will be through a private entrance
Prior to arrival, you must complete online registration via a secure link
You will be asked to provide the property with a copy of your government-issued photo ID after booking
A virtual front desk provides assistance to guests

Access methods

Access code, private entrance

Pets

  • Pets: USD 50 per pet, per night (maximum USD 100 per stay)
  • Only dogs and cats are allowed
  • An off-leash area is available
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 200 per accommodation, per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 50 per pet, per night (maximum USD 100 per stay)
  • Service animals are exempt from fees
  • Early check-in fee: USD 30 (subject to availability)
  • Late check-out fee: USD 30 (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Long-term renters welcome
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has not indicated whether there is a smoke detector on the property
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room. This property accepts Visa, Mastercard, American Express, and Discover. Cash is not accepted. Long-term renters welcome. Guests can access their rooms with a mobile device.

Property is also known as

The West End Flats Roanoke
The West End Flats Aparthotel
The West End Flats Aparthotel Roanoke

The West End Flats Reviews

Reviews

9.6

Exceptional

Rating 10 - Excellent. 57 out of 70 reviews
Rating 8 - Good. 9 out of 70 reviews
Rating 6 - Okay. 2 out of 70 reviews
Rating 4 - Poor. 1 out of 70 reviews
Rating 2 - Terrible. 1 out of 70 reviews

9.6/10

Cleanliness

9.6/10

Amenities

9.6/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

8/10 Good

Lori

Stayed 1 night in Oct 2025

10/10 Excellent

Henry

Travelled with family
Liked: Cleanliness, room comfort
All was clean and nice.
Stayed 1 night in Aug 2025

10/10 Excellent

Laura

Liked: Cleanliness, property conditions & facilities
Excellent
Stayed 1 night in Aug 2025

10/10 Excellent

Lisa

Travelled with family
Liked: Cleanliness, room comfort

Comfortable Stey

Very comfortable and well furnished apartment that served our trip needs extremely well.
Stayed 2 nights in Aug 2025

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, room comfort

Perfect except the towels.

Always a pleasant stay here. Huge tvs and massive sq. footage for a low price. However, they could offer better towels. These are some old towels I would not use on my body if i was at home.
Stayed 1 night in Jul 2025

10/10 Excellent

Kevin

Stayed 1 night in Jul 2025

8/10 Good

Alan

Liked: Room comfort

Spacious apartment but housekeeping needs work

The apartment has an "industrial" decor. The floor is cement (and cold) and the rooms are very darkly decorated. It had a man-cave feel to it. It was definitely not the cleanest, as hair was in the bathroom in the tub and on the washer/dryer. The floor was so sticky we had to wash our shoes after we left. The bed was extremely comfortable and the apartment is spacious with huge TVs in the living and bedrooms. Smoke detectors were going off in multiple apartments on our floor until midnight - this was unfortunate!
Stayed 1 night in Jul 2025

8/10 Good

Stacie

Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
I was in apt 102 and the door to the bathroom facing the kitchen got jammed and I couldn’t open it when I was inside. I thought the second door was just a closet lol but luckily it led to the bedroom and I could leave. Also I felt like the booking process could have been clearer about filling out the form in order to be sent access codes.
Stayed 1 night in Jul 2025

10/10 Excellent

Eric

Liked: Cleanliness, room comfort
Stayed 3 nights in Jun 2025

10/10 Excellent

Rashod

Business traveller
Liked: Cleanliness, room comfort
Great place. I love the small apartment feel. Kitchen was awesome.
Stayed 1 night in Jul 2025

10/10 Excellent

Kathryn

Liked: Cleanliness, room comfort
Unique property. Very comfortable. Full kitchen. Nice to have brewpub on property. Very walkable to downtown.
Stayed 3 nights in Jun 2025

10/10 Excellent

Andrei

Stayed 1 night in Jun 2025

10/10 Excellent

Tim

Business traveller
Liked: Cleanliness, room comfort
The West End Flats is an awesome property. Super convenient, EZ, safe parking, access to a cool brewery, and the easiest check in ever! I will stay there every time I come to Roanoke on business. Thanks Nick for the outstanding customer service. Cheers.
Stayed 1 night in Jun 2025

10/10 Excellent

Andrew

Liked: Cleanliness, amenities, property conditions & facilities
Amazing room!
Stayed 1 night in Jun 2025

10/10 Excellent

Suzanne

Business traveller
Liked: Cleanliness, room comfort
Great location for the art show in downtown Roanoke. Enjoyed our stay and communication was great especially when we wanted to extend our stay. Thank you
Stayed 2 nights in May 2025

10/10 Excellent

DAVID

Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
Full apartment for the cost of a room.
Stayed 4 nights in Jun 2025

10/10 Excellent

Donald, Sesser

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 4 nights in May 2025

10/10 Excellent

Jeremy, Brooklyn

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 1 night in May 2025

10/10 Excellent

Pamela

Travelled with pets, Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
I love that this is a repurposed elementary school! It was clean, roomy for the two of us (and our dogs). Plenty of grassy area. We are notbeer drinkers but the brewery is a great idea and looked like a nice patio to hang out in if it had been warmer. It is also convenient for a quick drive to downtown. We have already referred a friend to this place and would stay again if we return to Roanoke.
Stayed 2 nights in May 2025

10/10 Excellent

Stanislav

Business traveller
Liked: Cleanliness, room comfort

Great stay. Lets do even better

Great stay great place. 5 stars. But if you really want to get picky, there is room for improvement: 1. Add shade curtains. 2. Raise beds higher. 3. Clean/wipe counters better. 4. Dont leave stinky cleaning carts in the basement apartments hallway. Its stinky. 5. Add a bidet would be a plus.
Stayed 5 nights in May 2025

8/10 Good

Ravonda

Liked: Cleanliness, property conditions & facilities
Overall the stay was great clean and felt safe but when we arrived and got settled in we noticed we didn’t have any wash cloths and tried to email but no response.
Stayed 1 night in May 2025

10/10 Excellent

Mindi Joy

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
I recently returned from my stay at West End Flats. I would definitely stay there again and recommend it to others. The unit was clean and very well maintained. I felt very safe. And the building is charming being it’s an old elementary school building. Communication was swift and reliant. I forgot a few things in the unit and they are shipping them to me no questions asked. That is outstanding customer service. If I could rate it more than 5 stars.. I would! Thank you West End Flats!!
Stayed 2 nights in May 2025

10/10 Excellent

Veronica

Travelled with family, Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Very quaint and cozy. Full of all essential amenities. Great for a long Vacation or a Staycation.
Stayed 1 night in May 2025

10/10 Excellent

Jennifer

Liked: Cleanliness, property conditions & facilities
Stayed 2 nights in May 2025

10/10 Excellent

Kathryn

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Apr 2025