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Coconut Tree West Bay

3.0 star property
3-star beachfront hotel near Tabyana Beach

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Photo gallery for Coconut Tree West Bay

Outdoor pool
Front of property
King Bed Cabin with Beach View | Terrace/patio
Aerial view
Dock

Reviews

6.6 out of 10

Popular amenities

  • Pet-friendly
  • Room service
  • Spa
  • Bar
  • Pool
  • Housekeeping

Explore the area

View in a map
West End & West Bay Beach, Roatan, Bay Islands
  • West Bay Beach
    ‪2 min walk‬
  • Tabyana Beach
    ‪10 min walk‬
  • Half Moon Bay Beach
    ‪6 min drive‬
  • Roatan (RTB-Juan Manuel Galvez Intl.)
    ‪20 min drive‬

Room options

View all photos for Beach Front Cabin, two Queen beds, 2nd level

Beach Front Cabin, two Queen beds, 2nd level | Terrace/patio

Beach Front Cabin, two Queen beds, 2nd level

  • Sleeps 4
  • 2 Queen Beds

View all photos for Pool and Beach View Cabin, two Queen Beds

Pool and Beach View Cabin, two Queen Beds | Terrace/patio

Pool and Beach View Cabin, two Queen Beds

  • 37 sq m
  • Sea view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Bungalow with Garden View 2 double beds

Bungalow with Garden View 2 double beds

Bungalow with Garden View 2 double beds

  • 33 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Cabin with two beds, one double and one personal

Cabin with two beds, one double and one personal

Cabin with two beds, one double and one personal

  • 30 sq m
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed

View all photos for Rockhouse 1 Bedroom Suite First Level

Rockhouse 1 Bedroom Suite First Level

Rockhouse 1 Bedroom Suite First Level

  • Sleeps 5
  • 2 Queen Beds and 1 Twin Bed

View all photos for Rockhouse Suite 3 of 1 Bedroom 3rd Level

Rockhouse Suite 3 of 1 Bedroom 3rd Level

Rockhouse Suite 3 of 1 Bedroom 3rd Level

  • 65 sq m
  • 1 bedroom
  • Sleeps 5
  • 2 Queen Beds and 1 Twin Futon

View all photos for Cabin with two beds, one Queen and one Double, 2nd Level

Cabin with two beds, one Queen and one Double, 2nd Level

Cabin with two beds, one Queen and one Double, 2nd Level

  • 33 sq m
  • Partial ocean view
  • Sleeps 4
  • 1 Queen Bed and 1 Double Bed

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Exterior

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CA $449 total
includes taxes & fees
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About the area

Roatan

On the beach.You'll be within half a mile (1 km) of Tabyana Beach and 2 miles (3 km) of West Bay Beach with a stay here. Gumbalimba Park and Roatán Marine Park are also within 3 miles (5 km).

What's nearby

  • West Bay Beach - 2 min walk - 0.2 km
  • Tabyana Beach - 10 min walk - 0.8 km
  • Gumbalimba Park - 12 min walk - 1.1 km
  • Half Moon Bay Beach - 6 min drive - 5.2 km
  • Sandy Bay Beach - 9 min drive - 8.7 km

Getting around

  • Roatán Intl. Airport (RTB) - 28 min drive

Restaurants

  • ‪La Palapa Beach Bar And Grill - ‬3 min drive
  • ‪Java Vine Coffee House - ‬9 min walk
  • ‪Gula Gastrobar & Winery - ‬3 min drive
  • ‪Beachers - ‬1 min walk
  • ‪Argentinian Grill - ‬1 min walk

About this property

Coconut Tree West Bay

3-star beachfront hotel near Tabyana Beach
Coconut Tree West Bay offers its guests a full-service spa and an outdoor pool. There's a snack bar/deli on site. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. WiFi is free in public spaces.

Spa services, a terrace, and multilingual staff are also featured at Coconut Tree West Bay. A shuttle from the airport to the hotel during limited hours and an area shuttle are available for a fee. Free self parking is available.

  • 12 guestrooms or units
  • Deli
  • Childcare (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (limited hours)
  • Staff is multilingual
  • Tour and ticket information
  • Terrace
  • Garden
  • Water dispenser
  • Bar or lounge
  • Bar by the pool
Coconut Tree West Bay offers 12 air-conditioned accommodations with coffee/tea makers and ceiling fans. Rooms open to balconies or patios. Televisions come with cable channels.

Bathrooms include showers. This Roatan hotel provides complimentary wireless Internet access. Housekeeping is offered daily and in-room massages can be requested.

Guests can indulge in a pampering treatment at the hotel's full-service spa, Shannie's. Services include facials. The spa is open daily.

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  • Breakfast included
  • Spa
  • Free airport shuttle
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The price is CA $269
CA $320 total
includes taxes & fees
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Property amenities

Family friendly

  • Babysitting (surcharge)
  • Dining table
  • In-room microwave
  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Airport pick-up shuttle (surcharge) from 8:00 AM to 6:00 PM
  • Area shuttle (surcharge)
  • Free self parking on site

Food and drink

  • A bar/lounge
  • A poolside bar
  • Snack bar/deli

Things to do

  • Full-service spa
  • Outdoor pool
  • Scuba diving

Accessibility

  • No elevator
  • Tile flooring in room

Room amenities

Entertainment

  • TV with cable channels

Bedroom

  • Bedsheets provided

Bathroom

  • Private bathroom
  • Shower
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Dining table
  • Limited room service
  • Meal delivery service
  • Microwave

More

  • Air conditioning
  • Ceiling fan
  • Window screens

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 4:00 PM
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
The front desk is open daily from 8:00 AM - 5:00 PM
Front desk staffed during limited hours
This property doesn't offer after-hours check-in

Access methods

Front desk (limited hours)

Pets

  • Pets are welcome and stay free
  • Only dogs and cats are allowed
  • Maximum 2 (weight limit: 60 lbs per pet)
  • Pets cannot be left unattended

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: USD 30.00 per vehicle (maximum occupancy 4)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room. This property accepts Visa, Mastercard, and American Express. Cash is not accepted. 

We should mention

  • Reservations are needed for spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.

Property is also known as

Coconut Tree West Bay Cabin
Coconut Tree Cabin
Coconut Tree West Bay Hotel
Coconut Tree West Bay Roatan
Coconut Tree West Bay Hotel Roatan

Coconut Tree West Bay Reviews

Reviews

6.6
Rating 10 - Excellent. 27 out of 112 reviews
Rating 8 - Good. 23 out of 112 reviews
Rating 6 - Okay. 27 out of 112 reviews
Rating 4 - Poor. 17 out of 112 reviews
Rating 2 - Terrible. 18 out of 112 reviews

6.6/10

Cleanliness

6.8/10

Staff & service

6.0/10

Amenities

5.8/10

Property conditions & facilities

7.2/10

Eco-friendliness

Reviews

6/10 Okay

Brittany

Disliked: Staff & service, property conditions & facilities
Stayed 7 nights in Jun 2025

2/10 Terrible

Gracy

Travelled with family, Travelled with partner
Disliked: Cleanliness, staff & service, property conditions & facilities
Honest Review After an 8-Night Stay I stayed at this place for 8 nights, and unfortunately, my experience was not entirely pleasant. While the property has potential, there are several areas that need serious improvement in order to provide guests with a comfortable and enjoyable stay. Negative points: • Housekeeping was only done 3 times during an 8-night stay, which I found insufficient. • They only provided one toilet paper roll for the entire stay, and I had to request more. • The outdoor hallways constantly smelled like sewage, which was very unpleasant. • The kitchen was dirty when we arrived. I had to buy dish soap and clean it myself. The coffee maker was dirty, had old coffee residue, and was rusty. • The floor was dirty from the moment we checked in. • The bed was extremely hard, and instead of resting, my husband and I woke up with back pain every single morning. • The typical breakfast was just okay, but inconsistent — some days we got 3 tortillas, other days only 2. Most of the staff were rude, except for one pregnant waitress, who was always kind and attentive. • The dirt road leading to the property was in terrible condition, full of potholes so big they damaged our rental car. • We found a cockroach after the first night. • The TV was unplugged when we arrived and mounted high on the wall. My husband and I had to climb a chair to plug it in ourselves. Positive points: • The mini split AC worked very well and kept the room nice and cool, which w…
Stayed 8 nights in Apr 2025

8/10 Good

Tanya Michelle

I had my own beachfront cabin with amazing ocean/beach view. Cabin was large, spacious, and had everything I needed. Things like faucets and cutlery were older, but everything was clean and working. A/C was very good. If you want a room that is cleaned daily this probably isn’t the place for you. But the staff were always very fast to help. You are located over the restaurant, so loud music from morning to evening. But everything shut down by 8pm and quiet at that end of West Bay. Security 24/7. Excellent location.
Stayed 14 nights in Apr 2025

10/10 Excellent

Becky

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This place could not have been better value for money, we loved it so much - walkable to everything, right on the beach, lots of good restaurants in walking distance, 2 for 1 drinks and food and happy hour all down the beach. The hotel was very low key which is what we love, very friendly staff at reception cleaning kitchen and restaurant and maintenance and security - low key like they didnt have change for a beer so told us just come back to pay later, allowed to have your own drinks in the pool just not glass so totally fair and the patio and sunsets are amazingggg
Stayed 2 nights in Apr 2025

8/10 Good

Thomas

Travelled with family
Disliked: Staff & service
Very rustic, but cabin 3 with the pool and beach/sea view make it excellent
Stayed 7 nights in Apr 2025

8/10 Good

Ana Maria

Stayed 1 night in Apr 2025

8/10 Good

Ana Maria

Stayed 2 nights in Apr 2025

2/10 Terrible

priscilla

Travelled with family, Travelled with family and small children, Travelled with partner
Disliked: Cleanliness, staff & service, property conditions & facilities
This property was not clearly as advertised!!!!! No one to meet you at reception, number online and on Expedia was not even the number of the property. Pool was under construction and we were a group with kids; we clearly booked for pool. When we decided to NOT stay no refund or wavier was offered! We go there at night, no hallway lighting, my dad almost fell in a huge pot hole!!!! The keys to our so called room didn’t even open our cabin. Over all a stressful and horrible experience! PLEASE DO NOT STAY HERE!!!!!!
Stayed 3 nights in Mar 2025

4/10 Poor

DOUGLAS T

Travelled with family, Travelled with partner
Liked: Cleanliness
Disliked: Property conditions & facilities
Dogs barking constantly around the clock, day and night. Sounded like a dog fight. One of the other guests said the owners son keeps a lot of dogs, and a guest got bit the year before by one of these dogs. Since the windows are “sealed” with duct tape, the sound really travels into the room all day and all night. The room was very clean, but a little rustic. Lots of chipped tile, and only 2 overhead bulbs were working so was kinda dark. At checkin, the desk clerk insisted we pay over a thousand dollars in order to get a key. We showed them our Expedia fully paid receipt. The clerk pretended not so speak English. We finally argued long enough to get the key. Room was very large. Beds were very comfortable. Alex at the restaurant was fantastic. Lose the dogs and figure out a better checkin (never had this experience through Expedia before!) and this would have been one of our favorite places to stay ever.
Stayed 11 nights in Feb 2025

4/10 Poor

Cory

Disliked: Cleanliness, property conditions & facilities

Great people and location but run down

Let me start by saying, the people that work there are amazing. When we arrived at 6pm the office was closed but a maintenance guy had a key for us in an envelope. The hot water worked 2 out of 7 days. The toilet wouldn't flush unless you poured water in the tank while you were flushing. You only get 1 key and you better not lose it. The location is great with an incredible view. The island is more expensive than I expected. $20 for a hamburger, $30 for cerviche , $120 for a bottle of Don Julio Blonco US at the liqour store. $30 in the states. I would say this was closer to camping then being in a resort. I could have gone to Turks and Cacos for less.
Stayed 7 nights in Feb 2025

10/10 Excellent

Romane

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Amazing

I stayed there alone for a week, and it was awesome. I had a whole cabin for myself with 2 beds and everything you need to cook. The free breakfast is really good, and the personnel is very nice. There is also 24/24 security. The beach is right here, and the pool is a nice place to tan and enjoy a drink when there are too many people on the beach. Really a good experience !
Stayed 6 nights in Feb 2025

4/10 Poor

Martin

Disliked: Cleanliness, property conditions & facilities
Top location, but very basic.
Stayed 2 nights in Feb 2025

4/10 Poor

David john, Hamilton

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Stayed 14 nights in Jan 2025

8/10 Good

Alex

Stayed 2 nights in Jan 2025

6/10 Okay

Alexander

Stayed 3 nights in Dec 2024

8/10 Good

Cindy

Travelled with family
Liked: Amenities
Location was perfect. We had some difficulty accessing Wi-fi. Staff were lovely
Stayed 12 nights in Dec 2024

6/10 Okay

Jose

Travelled with family
Liked: Staff & service
No comment!
Stayed 16 nights in Jul 2024

6/10 Okay

Marvin

Disliked: Property conditions & facilities
Location is prime. Everything else needs improvement. Wouldn’t stay there again.
Stayed 3 nights in Jul 2024

6/10 Okay

jose

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Nada mal servicio el desayuno no bueno no cable insataciones descuidadas no lo recomiendo por el precio alto
Stayed 3 nights in Jul 2024

6/10 Okay

Mary

The location was great. Our air conditioner leaked water on floor. It made a dripping noise all night. Multiple outlet’s didn’t work. The toilet didn’t flush all the time.
Stayed 2 nights in Jul 2024

10/10 Excellent

Bobby

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2024

10/10 Excellent

Brenda

Stayed 4 nights in Jun 2024

6/10 Okay

claudia

Travelled with family, Travelled with family and small children, Travelled with partner
Liked: Cleanliness, staff & service
We stayed here for 5 nights we rented cabin 1 panoramic view which offers a perfect view of the beautiful west bay beach and the swimming pool conveniently located right in front of the unit. I enjoyed the property grounds on the back of our unit there is mango and coconut trees and in the morning you can hear the macaws flying near by we could also spot a few guatusas in the area nearby. Front desk manager is nice and friendly they do their best to solve your issues or needs. Housekeeping lady is nice honest and very helpful. I would like to mention you need to let them know if you need your cabin cleaned. Cabins are old but water and a/c works fine. Loud music from George’s restaurant and bar next door ends around 9-10. Water sewer smell and roaches is common in old properties around the beach on islands so keep that in mind as well. This property is located in front of the best beach and has the lower rates compared with other similar properties stay here if that’s your priority if you want luxury stay at the Mayan or similar.
Stayed 5 nights in Jun 2024

8/10 Good

Verified traveller

Liked: Staff & service, property conditions & facilities, room comfort
Overall a good hotel in a great location, but cleaning services could be better. Garbage wasn’t emptied or sand swept out of the room.
Stayed 3 nights in May 2024

6/10 Okay

Jonathan

Travelled with family and small children
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
N/a
Stayed 3 nights in Mar 2024