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Mercure Manchester Norton Grange Hotel & Spa

4.0 star property
Family-friendly 4-star hotel with indoor pool

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Photo gallery for Mercure Manchester Norton Grange Hotel & Spa

Indoor pool, sun loungers
Exterior
Bar (on property)
Lobby
Exterior

Reviews

8.0 out of 10
Very good

Popular amenities

Explore the area

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Manchester Road, Castleton, Rochdale, England, OL11 2XZ
  • Place, Heaton Park
    ‪9 min drive‬
  • Place, AO Arena
    ‪17 min drive‬
  • Place, Etihad Stadium
    ‪18 min drive‬
  • Airport, Manchester (MAN)
    ‪29 min drive‬

Room options

View all photos for Family Room, 1 Double Bed with Sofa bed

Family Room, 1 Double Bed with Sofa bed

Family Room, 1 Double Bed with Sofa bed

  • Sleeps 3
  • 1 Double Bed and 1 Twin Sofa Bed

View all photos for Privilege, Room, 1 Double Bed

Privilege, Room, 1 Double Bed

Privilege, Room, 1 Double Bed

8.4 out of 10
Very good
(12 reviews)
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Room, 1 Double Bed

Desk, laptop workspace, blackout drapes, iron/ironing board

Standard Room, 1 Double Bed

8.8 out of 10
Excellent
(43 reviews)
  • Sleeps 2
  • 1 Double Bed

View all photos for Family Room, 1 Double Bed with Sofa bed

Desk, laptop workspace, blackout drapes, iron/ironing board

Family Room, 1 Double Bed with Sofa bed

7.0 out of 10
Good
(2 reviews)
  • Sleeps 2
  • 1 Double Bed and 1 Double Sofa Bed

View all photos for Classic Room, 2 Twin Beds

Classic Room, 2 Single Beds

Classic Room, 2 Twin Beds

  • Sleeps 4
  • 2 Twin Beds

About the area

Rochdale

Castleton stay.A stay at this Castleton hotel places you within 3 miles (5 km) of Middleton Shopping Centre and 6 miles (10 km) of Rochdale Town Hall. Crown Oil Arena and Boundary Park are also within 6 miles (10 km).

What's nearby

  • Heaton Park - 9 min drive - 11.7 km
  • Co-op Live Arena - 17 min drive - 15.4 km
  • AO Arena - 17 min drive - 18.8 km
  • Etihad Stadium - 18 min drive - 16.7 km
  • Deansgate - 18 min drive - 19.1 km

Getting around

  • Milnrow Tram Stop - 6 min drive
  • Manchester Castleton Station - 17 min walk
  • Manchester Airport (MAN) - 31 min drive

Restaurants

  • ‪McDonald's - ‬4 min drive
  • ‪The Sandbrook - ‬4 min drive
  • ‪Summit Inn - ‬7 min drive
  • ‪Ship Inn - ‬10 min walk
  • ‪Il Vecchio - ‬7 min drive

About this property

Mercure Manchester Norton Grange Hotel & Spa

Family-friendly 4-star hotel with indoor pool
Mercure Manchester Norton Grange Hotel & Spa offers its guests a full-service spa, an indoor pool, and a health club. Along with a restaurant and a coffee shop/cafe, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi.

9 meeting rooms and coworking spaces are available. A children's pool, a hot tub, and a sauna are also featured at the family-friendly Mercure Manchester Norton Grange Hotel & Spa. Free self parking is available. A complete renovation of Mercure Manchester Norton Grange Hotel & Spa was completed in August 2024.

This Victorian Rochdale hotel is smoke free.

  • 1 building
  • 81 guestrooms or units
  • 3 levels
  • Meeting rooms
  • Built in 1876
  • Deli
  • Poolside lounge chairs
  • Conference center
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Storage area for luggage
  • Front-desk safe
  • Terrace
  • Garden
  • Gift shop
  • Newspapers for purchase
  • No smoking on site
  • Water dispenser
  • Lockers available
  • Bar or lounge
  • Coffee shop
  • Dining venue
Mercure Manchester Norton Grange Hotel & Spa offers 81 air-conditioned accommodations with hair dryers and irons/ironing boards. Televisions come with satellite channels. Bathrooms include shower/tub combinations.

Guests can surf the web using the complimentary wireless Internet access (speed: 100+ Mbps (good for 1–2 people or up to 6 devices)). Business-friendly amenities include desks, desk chairs, and phones. Change of towels and change of bedsheets can be requested. Housekeeping is provided on request.

Spa Naturel has 7 treatment rooms including rooms for couples. Services include deep-tissue massages, hot stone massages, sports massages, and facials. A variety of treatment therapies are provided, including aromatherapy. The spa is equipped with a sauna, a hot tub, and a steam room.

The spa is open daily. Children under 16 years old are not allowed in the spa without adult supervision. Guests under 16 years old are not allowed in the spa.

Awards and affiliations

Eco-Certified Property
This property participates in Green Key Global, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

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Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in fee: GBP 10
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
Late check-out fee: GBP 15
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for GBP 35.0 per night.
  • Free cribs (infant beds)!

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for English breakfast: approximately GBP 12 per person
  • Early check-in fee: GBP 10 (subject to availability)
  • Late check-out fee: GBP 15 (subject to availability)
  • In-room safe fee: GBP 25 per day
  • Rollaway bed fee: GBP 35.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Cashless transactions are available
Long-term renters welcome
This property uses eco-friendly cleaning products
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Diners Club, and debit cards. Cash is not accepted. This property uses eco-friendly cleaning products. Long-term renters welcome. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit in each accommodation. Cashless payment methods are available for all transactions. This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels).

We should mention

  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Mercure Hotel Norton Grange
Mercure Manchester Norton
Mercure Manchester Norton Grange
Mercure Manchester Norton Grange Hotel
Mercure Manchester Norton Grange Hotel Rochdale
Mercure Manchester Norton Grange Rochdale
Mercure Norton
Mercure Norton Grange Manchester
Norton Grange Hotel Manchester
Norton Grange Mercure
Mercure Norton Grange Hotel Rochdale
Mercure Manchester Norton Grange Hotel Spa
Mercure Manchester Norton Grange Hotel & Spa Hotel
Mercure Manchester Norton Grange Hotel & Spa Rochdale
Mercure Manchester Norton Grange Hotel & Spa Hotel Rochdale

Mercure Manchester Norton Grange Hotel & Spa Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 375 out of 930 reviews
Rating 8 - Good. 297 out of 930 reviews
Rating 6 - Okay. 152 out of 930 reviews
Rating 4 - Poor. 63 out of 930 reviews
Rating 2 - Terrible. 43 out of 930 reviews

8.4/10

Cleanliness

8.2/10

Staff & service

8.2/10

Amenities

7.8/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

6/10 Okay

T

Stayed 2 nights in May 2025

10/10 Excellent

Anthea

Liked: Cleanliness, staff & service, property conditions & facilities
My husband & I have stayed at the Norton Grange a number of times. It’s a great location being central for visiting family. We would have appreciated a safe in the room but otherwise a great stay.
Stayed 3 nights in Jun 2025

6/10 Okay

Gina

Business traveller
Liked: Cleanliness, staff & service
Hotel was clean.
Stayed 1 night in Jun 2025

2/10 Terrible

Collette

Stayed 1 night in Jun 2025

10/10 Excellent

Jaye

Stayed 1 night in Jun 2025

10/10 Excellent

Hayley

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 2 nights in Jun 2025

8/10 Good

Roger

Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
Very helpful and professional staff Got an upgrade on my room Food was great and service was excellent
Stayed 1 night in Jun 2025

10/10 Excellent

Graham

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Friendly staff, good food.
Stayed 1 night in Jun 2025

10/10 Excellent

Josh

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Really good stay here at Mecure Norton Grange. Great hotel and spa with a spectacular gym. Rooms nice and clean modern with nice big Smart TV. Friendly Staff and the Breakfast was excellent. Full continental and full English on a self serve basis. Could also take a tray and take it up to my room. Overall spot on and very welcoming for Parklife Festival goers.
Stayed 2 nights in Jun 2025

10/10 Excellent

Shaun

Liked: Cleanliness, staff & service, property conditions & facilities
Lovely hotel with great spa facilities
Stayed 1 night in Jun 2025

10/10 Excellent

Ellie

Stayed 1 night in Jun 2025

8/10 Good

Philip

Stayed 1 night in Jun 2025

2/10 Terrible

Rosalie

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Sadly let down by breakfast on the second day, it seems the hotel are unable to cope when at full capacity. I went down to breakfast with ample time left, no hot food was left due to large amounts of people and long queues were forming as food was not being replaced fast enough. Plates were also so hot that I burnt my hand. A refund was not provided for breakfast although the hotel failed to deliver the agreed services.
Stayed 2 nights in Jun 2025

10/10 Excellent

Robert

Business traveller, Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025

8/10 Good

Funmi

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Room and envelope was very clean.Could do with a smart Tv in the rooms though, The tv in my room was old and difficult to operate.
Stayed 5 nights in May 2025

10/10 Excellent

Lindsey

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Stayed on a sunday so the hotel was pretty quiet. Room 303 was a twin i asked for. Was lovely. Had air con. Nice bath with really hot water..beds were comfy too. The pool and spa was great and it was included in the price. Steam room, sauna, ice room, big jacuzzi that opens up outside. We didn't eat at the hotel so not sure on the food but the hotel itself is great x
Stayed 1 night in Jun 2025

8/10 Good

Vicky

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Apr 2025

10/10 Excellent

Brian

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel manager and there staff where the best i had come across and i have stayed in a lot.food excellent settling excellent staff were excellent also foid was 1st class will stay againvwgen in Manchester
Stayed 1 night in May 2025

10/10 Excellent

J

Stayed 1 night in May 2025

8/10 Good

Naheed

Stayed 4 nights in May 2025

10/10 Excellent

Shuv

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Room comfort
I've stayed here a few times whilst working in the area, great hotel and super helpful reception staff. Beautiful spa facilities that are included in the room rate. Nice bar area. Room 335 could do with a new mattress is my only gripe.👍👍
Stayed 1 night in May 2025

10/10 Excellent

adil

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice hotel

Stayed 2 nights in May 2025

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Fantastic Hotel

This Mercure is one of the best. Usually come here 2/3 times a year and every time the staff are so welcoming and kind. Privilege rooms are fantastic and worth the extra coin. Gym and Spa facilities are excellent and from my experience not over crowded.
Stayed 2 nights in May 2025

10/10 Excellent

Lisa

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Nice rooms, great gym and spa facilities, friendly staff, we really enjoyed our stay.
Stayed 1 night in May 2025

10/10 Excellent

Anzuman

Stayed 2 nights in May 2025