Dirty, outdated, lights didn't work, bathroom door didn't shut and lock, insufficient pillows, small tv, no coffee, parking lot pot holed, they pressure washed the dirt off the building roof, outdoor balconies, and exterior early morning before check out all over my brand new car parked below in the parking lot.
Donât let other reviews discourage you from staying here. Itâs safe. Itâs clean. TV works easily. Bed is comfy. Yes, itâs old. Itâs not glamorous. But itâs a good deal.
For an over night stay on our trip to Outer Banks it was adequate for our purpose. For our purpose the sheets were clean and the bed was comfortable. The rest kind of needed a cleaning overhaul.
I booked my stay with the correct dates but didn't realize there was an option to adjust the check in time. I was away from home and worked a full day and was exhausted at 1am. The front desk person, or hotel manager, said that she could not find me in the computer. She immediately went to bed and did not respond to calls from Hotels.com. The took my money and never provided a solution or a refund. Abhorent!
The room smelled of smoke even though it was non-smoking. The room was way too hot. The walkways are dangerous as well. There are unexpected steps and no signs indicating watch your step.
This place needs to be condemned. It is in a very bad part of town. I literally witnessed 4 separate illegal transactions in the parking lot before I went in to tell them I would not be staying. It looks nothing like the pics online as well as. The lobby smelled like a sewage facility. The woman in the front office held my ID hostage until I gave her money to cancel the room. If you dont care about your safety, this is your place to stay. This place needs to be bulldozed. DO NOT STAY HERE.
There was no toilet paper in the room. There were smaller bath towels and very rough ones at that. No clean towels the second day. Room wasn't cleaned the next day. There was shampoo but no conditioner. Toilet seat was loose. The ceiling above the bathtub was coming down in one corner. Couldn't call the front desk to let them know of any problems. The attendant was apparently taking a shower when we were trying to check-in, late afternoon. There was someone else's ear bud, that was apparently left behind, laying on top of the plastic bag for the ice bucket and the ice machine didn't work. The outside of the building looked like we were in a ghost town and it looked very unsafe outside. Not the most pleasant place to stay and will never do it again. First time working with Expedia and most likely the last time.
I agree with others comments. The property is older, but it appears to be family owned and well cared for. Room very clean and staff pleasant. It is basic, no frills and I slept well.