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Embassy Suites Northwest Arkansas - Hotel, Spa & Convention

3.5 star property
3.5-star spa hotel near Walmart Arkansas Music Pavilion

Choose dates to view prices

Photo gallery for Embassy Suites Northwest Arkansas - Hotel, Spa & Convention

Exterior
Lobby
Indoor pool, open 6:00 AM to 10:00 PM, sun loungers
Terrace/patio
Lobby

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Bar
  • Spa
  • Room service
  • Gym

Explore the area

View in a map
3303 Pinnacle Hills Pkwy, Rogers, AR, 72758
  • Place, Rogers Convention Center
    ‪18 min walk‬
  • Place, Mercy Hospital Northwest Arkansas
    ‪19 min walk‬
  • Place, Pinnacle Hills Promenade
    ‪2 min drive‬
  • Airport, Fayetteville, AR (XNA-Northwest Arkansas Regional)
    ‪17 min drive‬

Room options

View all photos for King Room, Accessible

King Room, Accessible

King Room, Accessible

9.6 out of 10
Exceptional
(12 reviews)
  • 47 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for One King Bed, Non-Smoking

In-room safe, desk, iron/ironing board, free cribs/infant beds

One King Bed, Non-Smoking

10.0 out of 10
Exceptional
(1 review)
  • 47 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Non Smoking

Room, 1 King Bed, Non Smoking | Living area

Room, 1 King Bed, Non Smoking

  • 47 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Premier Suite, 1 King Bed

LED TV, pay movies

Premier Suite, 1 King Bed

8.8 out of 10
Excellent
(6 reviews)
  • 52 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Premier Suite, Two Double Beds, Non-Smoking

In-room safe, desk, iron/ironing board, free cribs/infant beds

Premier Suite, Two Double Beds, Non-Smoking

8.8 out of 10
Excellent
(3 reviews)
  • 52 sq m
  • Sleeps 6
  • 2 Double Beds

View all photos for Suite, Accessible, Non Smoking

LED TV, pay movies

Suite, Accessible, Non Smoking

10.0 out of 10
Exceptional
(2 reviews)
  • 47 sq m
  • Sleeps 6
  • 2 Double Beds

View all photos for Suite, Accessible, Non Smoking

LED TV, pay movies

Suite, Accessible, Non Smoking

8.4 out of 10
Very good
(5 reviews)
  • 47 sq m
  • Sleeps 6
  • 2 Double Beds

View all photos for Suite, Accessible, Non Smoking

LED TV, pay movies

Suite, Accessible, Non Smoking

10.0 out of 10
Exceptional
(1 review)
  • 47 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, Accessible, Non Smoking

In-room safe, desk, iron/ironing board, free cribs/infant beds

Suite, Accessible, Non Smoking

8.0 out of 10
Very good
(2 reviews)
  • 47 sq m
  • Sleeps 6
  • 2 Double Beds

View all photos for Premium Suite, Non Smoking, Corner

In-room safe, desk, iron/ironing board, free cribs/infant beds

Premium Suite, Non Smoking, Corner

  • 55 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Room, Accessible, Non Smoking

LED TV, pay movies

Room, Accessible, Non Smoking

10.0 out of 10
Exceptional
(1 review)
  • 47 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Premium Suite, 1 King Bed, Non Smoking, Corner

In-room safe, desk, iron/ironing board, free cribs/infant beds

Premium Suite, 1 King Bed, Non Smoking, Corner

10.0 out of 10
Exceptional
(1 review)
  • 55 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 2 Double Beds, Allergy Friendly

In-room safe, desk, iron/ironing board, free cribs/infant beds

Room, 2 Double Beds, Allergy Friendly

  • 47 sq m
  • Sleeps 6
  • 2 Double Beds

View all photos for Room, 1 King Bed, Allergy Friendly

In-room safe, desk, iron/ironing board, free cribs/infant beds

Room, 1 King Bed, Allergy Friendly

  • 47 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Premium Suite, 2 Double Beds, Corner

Premium Suite, 2 Double Beds, Corner

Premium Suite, 2 Double Beds, Corner

  • Sleeps 6
  • 2 Double Beds

View all photos for Deluxe Suite One King and One Sofa Bed Corner

In-room safe, desk, iron/ironing board, free cribs/infant beds

Deluxe Suite One King and One Sofa Bed Corner

8.8 out of 10
Excellent
(6 reviews)
  • 55 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Standard Suite One King and One Sofa Bed Non-Smoking

In-room safe, desk, iron/ironing board, free cribs/infant beds

Standard Suite One King and One Sofa Bed Non-Smoking

9.2 out of 10
Wonderful
(73 reviews)
  • 47 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Deluxe Suite Two Double and One Sofa Bed Corner

LED TV, pay movies

Deluxe Suite Two Double and One Sofa Bed Corner

  • 55 sq m
  • Sleeps 6
  • 2 Double Beds and 1 Double Sofa Bed

View all photos for Spa Tower Corner Suite - 1 King

Spa Tower Corner Suite - 1 King

Spa Tower Corner Suite - 1 King

8.4 out of 10
Very good
(5 reviews)
  • 55 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Two-Room Corner Suite With 2 Double Beds

  • Sleeps 6

2 Room Suite-2 Double Beds

  • Sleeps 6

Double Suite - Allergy Friendly

  • Sleeps 6

Two-Room Corner King Suite

  • Sleeps 4

2Rm Hospitality Ste-1 King Bed-Micro/Frig

  • Sleeps 4

View all photos for Two-Room King Suite

Bathroom

Two-Room King Suite

  • Sleeps 4

King Suite - Allergy Friendly

  • Sleeps 4

Two-Room Presidential King Suite

  • Sleeps 2

Mobility Access One Bedroom Two Double Suite with Tub

  • Sleeps 6

Mobility Access One Bedroom Two Double Suite with Roll in Shower

  • Sleeps 6

Mobility Hearing Access One Bedroom Two Double Suite with Tub

  • Sleeps 6

Mobility Access One Bedroom King Suite with Tub

  • Sleeps 4

Mobility Access One Bedroom King Suite with Roll in Shower

  • Sleeps 4

Premium Two Double Suite

  • Sleeps 6

Premium King Suite

  • Sleeps 4

Premium King Corner Suite with Whirlpool

  • Sleeps 4

Premium King Corner Suite

  • Sleeps 4

Mobility Hearing Accessible Premium King Room with Roll-In Shower

  • Sleeps 4

Spa Tower King Corner Suite

  • Sleeps 4

View all photos for Standard Suite Two Double and One Sofa Bed Non-Smoking

LED TV, pay movies

Standard Suite Two Double and One Sofa Bed Non-Smoking

9.4 out of 10
Exceptional
(48 reviews)
  • 47 sq m
  • Sleeps 6
  • 2 Double Beds and 1 Double Sofa Bed

Large King Corner Suite

  • Sleeps 4

King Room-Mobility Accessible-Non-Smoking

  • Sleeps 4

2 Double Suite

  • Sleeps 6

2 Room Corner Premium Suite-2 Double Beds

  • Sleeps 6

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About the area

Rogers

In entertainment district.You'll find Walmart Arkansas Music Pavilion and Pinnacle Hills Promenade within 2 miles (3 km) of this hotel. Mercy Hospital Northwest Arkansas is within 2 miles (3 km) and The Momentary is within 9 miles (15 km).

What's nearby

  • Pinnacle Country Club - 10 min walk - 0.9 km
  • Rogers Convention Center - 18 min walk - 1.5 km
  • World Trade Center Arkansas - 18 min walk - 1.5 km
  • Mercy Hospital Northwest Arkansas - 19 min walk - 1.7 km
  • Pinnacle Hills Promenade - 2 min drive - 1.5 km

Getting around

  • Northwest Arkansas Regional Airport (XNA) - 18 min drive

Restaurants

  • ‪Chick-fil-A - ‬14 min walk
  • ‪Topgolf - ‬16 min walk
  • ‪Confident Coffee Roasters - ‬9 min walk
  • ‪P.F. Chang's China Bistro - ‬3 min drive
  • ‪Chuy's Tex-Mex - ‬15 min walk

About this property

Embassy Suites Northwest Arkansas - Hotel, Spa & Convention

3.5-star spa hotel near Walmart Arkansas Music Pavilion
Embassy Suites Northwest Arkansas - Hotel, Spa & Convention offers its guests a full-service spa, an indoor pool, and a steam room. There's a restaurant on site, as well as a coffee shop/cafe and a snack bar/deli. You can enjoy a drink at the bar/lounge. Free breakfast is served daily, and guests can also enjoy a free manager's reception. Public spaces have WiFi for a fee.

Event space at this hotel measures 42000 square feet (3902 square meters) and includes conference space. A 24-hour fitness center, spa services, and a terrace are also featured at the business-friendly Embassy Suites Northwest Arkansas - Hotel, Spa & Convention. For a fee, parking is available.

This 3.5-star Rogers hotel is smoke free.

  • 400 guestrooms or units
  • 9 levels
  • 2 buildings
  • Meeting rooms
  • 42000 sq ft of conference space
  • 3902 sq m of conference space
  • Built in 2003
  • To-go breakfast (free)
  • Manager's reception (free)
  • Deli
  • Poolside lounge chairs
  • Conference space
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Concierge
  • Convenience store
  • Terrace
  • Gift shop
  • Beauty salon
  • Television in lobby
  • ATM
  • Elevator
  • No smoking on site
  • Bar or lounge
  • Coffee shop
  • Dining venue
Embassy Suites Northwest Arkansas - Hotel, Spa & Convention offers 400 air-conditioned accommodations with laptop-compatible safes and safes. Accommodations offer separate sitting areas and include desks. Guests can make use of the in-room refrigerators, microwaves, and coffee/tea makers. Bathrooms include shower/tub combinations, bathrobes, complimentary toiletries, and hair dryers.

In-room wireless Internet access is available for a surcharge. LED televisions come with premium cable channels and pay movies. Housekeeping is provided on request.

The onsite spa has massage/treatment rooms and couples treatment room(s). Services include facials, body wraps, body scrubs, and body treatments. A variety of treatment therapies are provided, including aromatherapy and Ayurvedic.

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Property amenities

Family friendly

  • Free rollaway/extra bed
  • Grocery/convenience store
  • In-room crib
  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Snack bar/deli
  • Travel crib

Internet

  • Available in all rooms: WiFi (USD 4.95 per day)
  • Available in some public areas: WiFi (USD 4.95)

Parking and transportation

  • Self parking on site (USD 15 per night)
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free on-the-go breakfast available daily 7:00 AM to 9:30 AM
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Free manager's reception
  • Snack bar/deli

Things to do

  • 24-hour gym
  • Full-service spa
  • Indoor pool
  • Steam room
  • TV in common areas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Elevator
  • Phone accessibility kit
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

Room amenities

Entertainment

  • LED TV with premium cable channels
  • Pay movies

Bedroom

  • Bedsheets provided
  • Free crib
  • Free rollaway/extra bed

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Iron/ironing board
  • Laptop-compatible safe
  • Safe
  • Separate sitting area

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in available
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

  • Pets: USD 75 per accommodation, per stay, plus a deposit of USD 100.00 per stay
  • Only dogs and cats are allowed
  • Maximum 2 (weight limit: 50 lbs per pet)
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 18 years old and younger stay free when using existing bedding.
  • Free rollaway/extra beds!
  • Free cribs (infant beds)!

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for in-room wireless internet: USD 4.95 per day (rates may vary)
  • Fee for wireless internet in public areas: USD 4.95 (rates may vary)
  • Self parking fee: USD 15 per night
  • Pet deposit: USD 100.00 per stay
  • Pet fee: USD 75 per accommodation, per stay
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve cribs/infant beds
This property accepts credit cards and debit cards; cash is not accepted
Safety features at this property include a smoke detector and window guards
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. Guests must contact this property in advance to reserve cribs/infant beds. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, Carte Blanche, and debit cards. Cash is not accepted. For guests' safety, the property includes a smoke detector and window guards in each accommodation. This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton).

We should mention

  • Pool access available from 6:00 AM to 10:00 PM.
  • Children 18 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Embassy Suites Northwest Arkansas Hotel Spa Convention Rogers
Embassy Suites Northwest Hotel Spa & Convention
Embassy Suites Northwest Spa Convention
Embassy Suites Northwest Arkansas Hotel Spa Convention
Embassy Suites Northwest Arkansas Spa Convention Rogers
Embassy Suites Northwest Arkansas Hotel Spa Convention Rogers
Embassy Suites Northwest Arkansas Hotel Spa Convention
Embassy Suites Northwest Arkansas Spa Convention Rogers
Embassy Suites Northwest Arkansas Spa Convention

Reviews

Embassy Suites Northwest Arkansas - Hotel, Spa & Convention Reviews

9.0

Wonderful

9.2/10

Cleanliness

9.4/10

Staff & service

9.0/10

Amenities

9.0/10

Property conditions & facilities

8.8/10

Eco-friendliness
Rating 10 - Excellent. 682 out of 1001 reviews
Rating 8 - Good. 162 out of 1001 reviews
Rating 6 - Okay. 79 out of 1001 reviews
Rating 4 - Poor. 34 out of 1001 reviews
Rating 2 - Terrible. 44 out of 1001 reviews

Reviews

4/10 Poor

Dorinda

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities

Had high hopes... didn't meet expectations

Waited 1.5 hrs after check in for room to be cleaned, was offered a free appetizer (if I chose to patron the restaurant)...& I had to request an hour late checkout, it wasn't offered to make up for my missed time in the room. Moved the couch & lounge chair & the carpet was dirty underneath. I went to ask for extra blankets but the poor front desk staff was alone & already had a list of stuff she needed for other guests but couldn't make it to the basement to get... she did deliver them several hours later (after 1:30am) with an apology. I was hoping breakfast would redeem the trip... it didn't... long lines waiting for food & even clean plates... food was bland, kids weren't impressed.
Stayed 1 night in Aug 2025

10/10 Excellent

Lorrie

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy checkin
Stayed 1 night in Aug 2025

8/10 Good

CLARISSA

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Aug 2025

6/10 Okay

Josiah

Travelled with family
Liked: Cleanliness, staff & service
Disliked: Room comfort
Stayed 2 nights in Aug 2025

10/10 Excellent

Xzilah, Fort Smith

Liked: Cleanliness, staff & service, property conditions & facilities
Love the Embassy so much. It’s always a great experience for me and my family. Lots of
Stayed 1 night in Aug 2025

10/10 Excellent

Theressa

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We try to stay at Embassy Suites whenever we find ourselves in NWA. It is in the center of everything and the people are incredibly welcoming.
Stayed 1 night in Aug 2025

4/10 Poor

Nancy

Travelled with family
Key card didn’t work 3 different times. All ice makers were broken except for floors 2 and 3. Air conditioning in room was broken. Maint man did come at 9 pm on night 2 and fixed it. Ceiling in shower was crumbling. Door to room was extremely hard to open. On a positive note, we received a generous goody bag and a complimentary appetizer.
Stayed 3 nights in Aug 2025

10/10 Excellent

Gerald

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

10/10 Excellent

Adedeji

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

10/10 Excellent

Yahnah

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stayed here for a concert at the Walmart AMP. The location was so convenient. Our room was spacious and clean. The breakfast buffet the next morning was excellent. We will definitely book here again.
Stayed 1 night in Aug 2025

10/10 Excellent

Nathaniel

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Jul 2025

10/10 Excellent

Sarah

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great family stay!

The service was amazing!! Great amenities and perks. Especially the manager’s happy hour with drinks and light snacks. And the breakfast and made to order eggs were great!! Good pool. Good variety of equipment for the fitness room. The only complaint was the rooms got warm, even with the air turned down. And the workout room was very warm.
Stayed 2 nights in Aug 2025

4/10 Poor

Verified traveller

Travelled with family
Disliked: Cleanliness, room comfort

Interesting stay

When we first arrived the room smelled like mildew, and the a/c was not on. The mirrors were dirty and there was no toilet paper in the bathroom when my family arrived. We notified the front desk and we were given 1 single roll. The beds were very hard. The TVs had streaming services installed that we could log into, but it would not load for us, even normal TV channels cut in and out frequently.
Stayed 2 nights in Aug 2025

10/10 Excellent

Tina

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2025

10/10 Excellent

Christine

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great Staff Great Rooms

Cannot say enough good things about this Embassy Suites. The staff was amazing. The room was clean and tidy. Breakfast was great, and once again, THE STAFF IS AMAZING! So friendly, so willing to help. My family will be visiting again.
Stayed 1 night in Aug 2025

2/10 Terrible

Alethea, Sioux city

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I have stayed here a few times and never had any issues. Unfortunately, this stay our room had some plumbing issues and the toilet was clogged and would not flush. We called the front desk and left a message, text the guest services multiple times and then went to the front desk to try to get assistance with no luck. I finally found a staff member around 11:30 pm and she told me she was the only one there but looked up my room on the computer and told me she would send someone up shortly. I told her if she gave me a plunger i could try to fix it. She assured me they would take care of it. I waited until about 1:30 am before i fell asleep. In the morning i went down to use the restroom in the lobby before checking out. I received the text from guest services asking how our stay was, I explained it would be better if I had a working toilet. I received a text later in the day when I was almost home with an apology. At that point way too late. With a hotel of this quality and price i shouldn't had to smell raw sewage all night and leave the room to pee. I love the convenient location, hopefully they can find more staff that can assist customers in the future.
Stayed 1 night in Aug 2025

10/10 Excellent

Darin H Van

Liked: Cleanliness, property conditions & facilities
First class
Stayed 1 night in Aug 2025

6/10 Okay

Stephanie, Raymore

Travelled with family
Liked: Staff & service
Terrible pillows and the pillows had a Terrible smell. No pressure in shower. For the amount you pay to stay there i would expect alot more. Its walking distance to AMP theater, that is biggest reason we stay here
Stayed 2 nights in Jul 2025

10/10 Excellent

Scott

Liked: Cleanliness
Stayed 4 nights in Jul 2025

6/10 Okay

Benita

Travelled with family
Stayed 2 nights in Jul 2025

10/10 Excellent

Pam

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

10/10 Excellent

Shelly

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
A beautiful hotel in a convenient location.
Stayed 1 night in Jul 2025

2/10 Terrible

Michael

Travelled with partner
Disliked: Property conditions & facilities
Room in Atrium 6th floor was unbearably hot. Parking fee of $15 a night was unwaranted for handicap parking.
Stayed 3 nights in Jul 2025

10/10 Excellent

Marty

Stayed 1 night in Jul 2025

10/10 Excellent

Greg

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2025