4/10 Poor
Leila
Jul 23, 2025
Disliked: Property conditions & facilities
I was disappointed with my stay at this hotel. It’s advertised as a 4-star property, but it does not meet that standard. Describing it as “art deco” seems like an excuse to leave it outdated and tired. The hotel is dark, the corridor carpets look decades old, and the furniture is visibly worn. Our room had a stale smell, and the fabric wallpaper appeared dusty. The foyer sofa looked very old and unclean.
The lift felt unsafe and was extremely small. There was no soap in the bathroom, the flush needed pressing multiple times, and the thin windows let in all outside noise. There was only one plug socket—by the desk, none by the bed, which was inconvenient.
Photos online make the hotel look much better than it actually is. I also noticed that floors 1–3 appeared slightly more modern than floors 4 and 5, which seemed much more run-down. This might explain the mixed reviews. Still, I was surprised by the number of 4- and 5-star ratings—it makes me question their legitimacy.
On the positive side, the hotel was clean and the staff were friendly. However, had it been advertised as a 2-star hotel, I would’ve had more realistic expectations. Calling it 4-star is misleading, and I did not feel it was worth the price I paid.
Leila
Stayed 3 nights in Jul 2025
