Best Western Plus Hotel Universo

4.0 star property
4-star spa hotel near Baths of Diocletian

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Photo gallery for Best Western Plus Hotel Universo

Rooftop terrace
Exterior
Deluxe Room, 1 King Bed | View from room
Food and drink
Lobby

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Spa
  • Pet friendly
  • Gym

Explore the area

View in a map
Via Principe Amedeo 5/B, Rome, RM, 185
  • Place, Via Nazionale
    ‪3 min walk‬
  • Place, Teatro dell'Opera di Roma
    ‪3 min walk‬
  • Place, Basilica di Santa Maria Maggiore
    ‪5 min walk‬
  • Airport, Rome (FCO-Fiumicino - Leonardo da Vinci Intl.)
    ‪33 min drive‬

Room options

Comfort Triple Room

  • Sleeps 3

Family Room

  • Sleeps 4

Junior Suite -two levels

  • Sleeps 2

Standard Single Room

  • Sleeps 1

Standard Room, 1 Twin Bed

9.0 out of 10
Wonderful
(22 reviews)
  • 13 sq m
  • 1 bedroom
  • Sleeps 1
  • 1 Twin Bed

Superior Room, 1 King Bed

9.4 out of 10
Exceptional
(31 reviews)
  • 21 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Junior Suite, 1 King Bed

9.8 out of 10
Exceptional
(8 reviews)
  • 40 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

Deluxe Room, 1 King Bed

8.6 out of 10
Excellent
(17 reviews)
  • 30 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Comfort Room, 1 King Bed (Twin bed on request)

9.2 out of 10
Wonderful
(230 reviews)
  • 23 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Family Room, Multiple Beds, Connecting Rooms

9.6 out of 10
Exceptional
(12 reviews)
  • 24 sq m
  • 1 bedroom
  • Sleeps 6
  • 1 King Bed and 2 Twin Beds

Comfort Room, 2 Twin Beds

9.0 out of 10
Wonderful
(27 reviews)
  • 23 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds

Comfort Room, Multiple Beds

9.2 out of 10
Wonderful
(48 reviews)
  • 23 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Twin Bed

Comfort king Room

  • Sleeps 2

Comfort twin Room

  • Sleeps 2

Standard Room, 1 Double Bed (Small Room;Bed is French Bed)

7.8 out of 10
Good
(10 reviews)
  • Sleeps 2
  • 1 Double Bed

Small Room

  • Sleeps 2

Superior Room

  • Sleeps 2

Deluxe Room - two levels

  • Sleeps 2

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About the area

Rome

City center retreat .Within a 10-minute walk of this Rome City Centre hotel, you'll find Baths of Diocletian and Basilica di Santa Maria Maggiore. Palace of Expositions is 0.8 mi (1.3 km) away.

What's nearby

  • Piazza della Repubblica - 3 min walk - 0.3 km
  • Via Nazionale - 3 min walk - 0.3 km
  • Teatro dell'Opera di Roma - 3 min walk - 0.3 km
  • Basilica di Santa Maria Maggiore - 5 min walk - 0.5 km
  • Via Veneto - 11 min walk - 1.0 km

Getting around

  • Termini Tram Stop - 4 min walk
  • Rome Termini Station - 5 min walk
  • Fiumicino - Leonardo da Vinci Intl. Airport (FCO) - 35 min drive

Restaurants

  • ‪Caffé Washington - ‬1 min walk
  • ‪Mùn Rooftop Cocktail Bar - ‬4 min walk
  • ‪Centro - ‬2 min walk
  • ‪OperArt - ‬2 min walk
  • ‪Trattoria d'Azeglio - ‬1 min walk

About this property

Best Western Plus Hotel Universo

4-star spa hotel near Baths of Diocletian
Best Western Plus Hotel Universo offers its guests a full-service spa and a fitness center. There's a restaurant on site, as well as a coffee shop/cafe and a snack bar/deli. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is free in public spaces.

A business center and meeting rooms are available. A rooftop terrace, a vending machine, and multilingual staff are also featured at the business-friendly Best Western Plus Hotel Universo. A shuttle from the airport to the hotel (available 24 hours) is available for a fee.

This 4-star Rome hotel is smoke free.

  • 1 building
  • 197 guestrooms or units
  • 8 levels
  • Meeting rooms
  • Built in 1900
  • Deli
  • Terrace on the roof
  • Conference center
  • Business facilities
  • Breakfast available (surcharge)
  • Dry cleaning
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • ATM
  • Bellhop
  • Elevator
  • No smoking on site
  • Water dispenser
  • Bar or lounge
  • Coffee shop
  • Dining venue
Best Western Plus Hotel Universo offers 197 air-conditioned accommodations with minibars and safes. Memory foam beds feature premium bedding. A pillow menu is available. 32-inch flat-screen televisions come with digital channels. Bathrooms include bathtubs or showers with deep soaking bathtubs, bidets, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is provided daily.

Guests can indulge in a pampering treatment at the hotel's full-service spa. The spa is equipped with a sauna and a steam room. The spa is open daily.

Similar properties

Property amenities

Family friendly

  • Snack bar/deli

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Offsite parking available (EUR 40 per day); reservations required
  • 24-hour airport pick-up shuttle (surcharge)

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:30 AM for a fee: EUR 20 for adults and EUR 10 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Snack bar/deli

Things to do

  • Full-service spa
  • Gym

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator (35 inch wide door)
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk (47 inches high)
  • Wheelchair-accessible restaurant

Room amenities

Entertainment

  • 32-inch flat-screen TV with digital channels

Bedroom

  • Memory foam mattress
  • Pillow menu
  • Premium bedding

Bathroom

  • Bathtub or shower
  • Bidet
  • Deep soaking bathtub
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Food and drink

  • 24-hour room service
  • Electric kettle
  • Minibar

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: midnight
Late check-in subject to availability

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: EUR 30 per accommodation, per stay
  • Only dogs are allowed
  • Maximum 2 (weight limit: 44 lbs per pet)
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for EUR 50.0 per day.

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 7.50 per person, per night, up to 10 nights. This tax does not apply to children under 10 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately EUR 20 for adults and EUR 10 for children
  • Airport shuttle fee: EUR 55 per vehicle
  • Nearby parking fee: EUR 40 per day (656 ft away)
  • Pet fee: EUR 30 per accommodation, per stay
  • Service animals are exempt from fees
  • Rollaway bed fee: EUR 50.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
Charges for extra guests may apply and vary according to property policy.
A cash deposit or credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room. This property accepts Visa, Mastercard, American Express, Discover, JCB International, Union Pay, debit cards, and cash. For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system, and a first aid kit in each accommodation. This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western).

Property Registration Number IT058091A1BKURIB8A

We should mention

  • All guests (including children) need to be present at check-in to show their government-issued photo ID or passport.
  • Onsite cash transactions can't exceed EUR 5000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

National rating

This property has received its official star rating from the local rating authority.

Property is also known as

Bw Hotel Universo
Bw Hotel Universo Rome
Bw Universo
Bw Universo Rome
Best Western Hotel Universo Rome
Best Western Hotel Universo
Best Western Universo Rome
Best Western Universo
Hotel Universo Rome
Best Western Plus Hotel Universo Rome
Best Western Plus Universo Rome
Best Western Plus Universo
Best Western Rome
Best Plus Universo Rome
Best Western Plus Hotel Universo Rome
Best Western Plus Hotel Universo Hotel
Best Western Plus Hotel Universo Hotel Rome

Best Western Plus Hotel Universo Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 1024 out of 1574 reviews
Rating 8 - Good. 384 out of 1574 reviews
Rating 6 - Okay. 123 out of 1574 reviews
Rating 4 - Poor. 27 out of 1574 reviews
Rating 2 - Terrible. 16 out of 1574 reviews

9.4/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

9.0/10

Property conditions & facilities

Reviews

10/10 Excellent

George

Stayed 1 night in Oct 2025

10/10 Excellent

Carmen

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stayed at Best Western Plus Universo for our first trip to Rome. We chose this as it is a trusted brand and very close to Termini station. Our room was very clean and equipped with amenities perfect for our needs, with a lovely balcony view! The property is a bit dated with very obvious signs of age but they are doing a great job maintaining a comfortable stay for their guests! All the staff we met were friendly and helpful! Would stay here again and highly recommend to other travellers looking for convenient location and friendly service!
Stayed 2 nights in Oct 2025

6/10 Okay

Leslie

Disliked: Property conditions & facilities
Stayed 3 nights in Oct 2025

10/10 Excellent

Wei

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
staff are very nice and give us very useful information
Stayed 1 night in Jul 2025

6/10 Okay

Robert

Travelled with family
Liked: Cleanliness
Stayed 2 nights in Oct 2025

10/10 Excellent

Victoria

Stayed 6 nights in Oct 2025

10/10 Excellent

Ricardo

Liked: Cleanliness, staff & service, property conditions & facilities
Very good option to stay in the Monti area in Rome, this is a well kept building hotel with nice modern large space rooms with all the services available, 500 yards away from Roma Termini train station and walkable distances to many attractions including just a 15 minutes walk to the Coliseum, 20 minutes walk to Trevi and a lot of dinning options, went there my wife and I we definitely stay there again
Stayed 3 nights in Oct 2025

10/10 Excellent

Stefania

Stayed 2 nights in Oct 2025

10/10 Excellent

Theresa

Stayed 3 nights in Oct 2025

8/10 Good

Leo

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Room was a bit cramped for 3 adults. Was a little taken back when asked for a tip twice when checking out. ( Stayed there 3 times while we were in Italy). I have not come across this before and was not asked at any of the other hotels we stayed at in Italy..
Stayed 3 nights in Sep 2025

10/10 Excellent

Shivana

Stayed 3 nights in Oct 2025

10/10 Excellent

Philippe

Liked: Cleanliness
Stayed 3 nights in Sep 2025

8/10 Good

Patricia

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was clean and nice. Breakfast was good. Area was convenient to walking to various sites. Balcony was very nice to sit on at night.
Stayed 3 nights in Sep 2025

10/10 Excellent

RICHARD

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very satisfied overall
Stayed 3 nights in Oct 2025

10/10 Excellent

Theresa

Liked: Cleanliness
Stayed 2 nights in Sep 2025

8/10 Good

Barbara

Liked: Cleanliness, staff & service, property conditions & facilities
We didn’t use the breakfast service but it seemed to offer a lot of options.
Stayed 2 nights in Oct 2025

6/10 Okay

Suzanne, Edison

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
It was close to Termini station but that’s about all i can say about the area. We were inly there for two nights.
Stayed 2 nights in Oct 2025

10/10 Excellent

Dorcas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great Location

It was a great location and nice Best Western
Stayed 2 nights in Oct 2025

8/10 Good

Paul F.

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
I had a unique problem with the hotel room… There was a flashing light in the room all night. Without that, it would’ve been five star
Stayed 3 nights in Oct 2025

8/10 Good

Teressa

Business traveller
Liked: Cleanliness, staff & service
Stayed 3 nights in Oct 2025

2/10 Terrible

Tie

Stayed 5 nights in Oct 2025

10/10 Excellent

Roslyn

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice size room and shower, great breakfast
Stayed 4 nights in Sep 2025

6/10 Okay

aw

Travelled with family
Disliked: Amenities
Stayed 3 nights in Sep 2025

10/10 Excellent

Michele

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2025

10/10 Excellent

Eugenia

Stayed 1 night in Oct 2025