8/10 Good
Robert
Oct 13, 2025
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The staff were outstanding, very friendly and efficient. The rooftop bar is a gem, as are the bartender and waitstaff. They know how to make excellent standard drinks and are willing to experiment upon request. Breakfast had nice range of fare and was high quality. In pre-stay communications, we requested a quiet room. They put us in 105, which is on the airshaft and literally as dark as a cave, and it is noisy because it picks up the incessant music from the clothing store below on Via Nazionale, until it closes at 20:30. We asked for a room change to a higher floor, which they accommodated the next day, to room 304. Still internal, which was fine, and much better lighting, and very quiet. Mattresses sagged a bit under normal weight but at the same time were unforgiving, feeling like you lay directly on canvass; tough for sides sleepers for 3 nights. They could improve the quality of the stay significantly by upgrading the mattresses. There are no doors to the bathrooms, specifically the sink and shower area. There is a door (sliding colored smoked glass) to the WC. The doorless opening seems a cheap design choice as a door could easily have been designed in. Sink itself was a rough, porous marble material, so it held oil and was hard to keep clean. Room servicing was very good. There are many hotels of similar quality and cost in Rome. We’d stay again if we needed to stay in the area, especially if we heard they upgraded the beds.
Robert
Stayed 3 nights in Oct 2025
