We had an amazing time at the Mortimer Arms and cannot recommend highly enough. It is ideally situated to explore both the New Forest and Portsmouth area and not only comfortable but also great value for money.
The property is being updated by its new owner Michael and judging by what has been done so far we've no doubt all will be very impressive once completed. Whilst improvements are ongoing we were totally unaware of anything being done during our stay.
The decor in the restaurant was very tastefully done and our room was stunning (they have a great eye for detail) and immaculately clean.
The food was varied and to a high standard. We stayed 4 nights and had all our meals there and enjoyed every dish.
The restaurant can get busy, particulary when the nearby Paultons Park closes and this understandably can impact a little on service time but did not have a huge impact on us and the restaurant was considerably quieter after 7pm.
Michael and all his staff are wonderful, very attentive, helpful and friendly and we can't thank them enough.We would however like to give a special mention to Adam who couldn't do enough for us and to Megan for her attention on the Monday evening.
A huge 'Thank you' to Michael who really did go above and beyond to ensure that we were happy with everything and was great at giving help and guidance on the area.
We will definately be back to explore this beautiful area later in the year and this will be our choice of stay.
When arrived and give room 14, nice size room and clean. Went to bed not to late after nice meal in restaurant (little expensive) Then the troubles start, room above staff quarters- none stop walking around, shower, toilet being flushed and these noises from above. Finally fell asleep only to be woken up at 5:30am with same. Not a good sleep experience!!!
Mentioned it to Breakfast staff only to be told, yes staff room above room 14 and you are not the first to complain. NOTHING else done about it -
Was going to stay another night but decided not too!!
Went in and met the host check in was not to bad . The room was nice and clean. The meals were the best thing about my stay . They looked amazing. Would definitely recommend it
Great deal in last minute booking, although double could not be provided only twin room. Food and staff were great. Room tired but renovations taking place. Main problem was how cold the place was - both the room and lounge were freezing.
Room was clean, we were in room 8 which overlooks a courtyard and the light in the courtyard is very bright and stays on all day and night, the curtains are good but there is light all around them like it is morning outside.
Breakfast was very good and morning service very friendly.