Wai Ora Lakeside Spa Resort

4.0 star property
4-star beach hotel with 2 outdoor pools

Choose dates to view prices

Photo gallery for Wai Ora Lakeside Spa Resort

2 outdoor pools, open 8 AM to 9:00 PM, pool umbrellas, sun loungers
Superior Suite | Living area
Daily cooked-to-order breakfast for a fee
Fitness facility
Couples treatment rooms, body treatments, aromatherapy, body wraps

Reviews

8.2 out of 10
Very good

Popular amenities

  • Pool
  • Hot tub
  • Spa
  • Parking included
  • Free WiFi

Explore the area

View in a map
77 Robinson Avenue, Holden's Bay, Rotorua, 3042
  • Place, Lake Rotorua
    ‪2 min walk‬
  • Place, Te Amorangi Museum
    ‪5 min walk‬
  • Place, Polynesian Spa
    ‪15 min drive‬
  • Airport, Rotorua (ROT-Rotorua Regional)
    ‪6 min drive‬

Room options

Superior Suite

  • Sleeps 3
  • Free WiFi

Deluxe Studio

  • Sleeps 2
  • Free WiFi

Deluxe Studio

8.2 out of 10
Very good
(39 reviews)
  • 25 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed OR 2 Twin Beds
  • Free WiFi

Superior Suite

7.8 out of 10
Good
(7 reviews)
  • 49 sq m
  • Sleeps 3
  • 1 King Bed OR 2 Twin Beds
  • Free WiFi

Panoramic Studio Suite, 1 King Bed, Lake View

  • Lake view
  • 49 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free WiFi

Suite with Lake View

  • Sleeps 3
  • Free WiFi

About the area

Rotorua

Holdens Bay stay.Within a 10-minute walk of this Holdens Bay hotel, you'll find Lake Rotorua and Te Amorangi Museum. Also, Haiku Pathway is within 3 miles (5 km) and Redwoods Whakarewarewa Forest is within 6 miles (10 km).

What's nearby

  • Lake Rotorua - 2 min walk - 0.2 km
  • Te Amorangi Museum - 5 min walk - 0.5 km
  • Redwoods Whakarewarewa Forest - 11 min drive - 7.5 km
  • Polynesian Spa - 15 min drive - 9.3 km
  • Skyline Rotorua - 24 min drive - 16.7 km

Getting around

  • Hamilton (HLZ-Hamilton Intl.) - 91 min drive

Restaurants

  • ‪McDonald's - ‬11 min walk
  • ‪Wendy's Hamburgers - ‬6 min drive
  • ‪Lucky 7 Takeaways - ‬7 min drive
  • ‪Lime Cafe - ‬10 min drive
  • ‪Terrace Airside - ‬4 min drive

About this property

Wai Ora Lakeside Spa Resort

4-star beach hotel with 2 outdoor pools
Wai Ora Lakeside Spa Resort offers its guests a full-service spa, 2 outdoor swimming pools, and 2 hot tubs along with a seasonal outdoor pool and a children's pool. Along with a restaurant, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi.

A business center and a meeting room are available. Spa services, a terrace, and multilingual staff are also featured at the business-friendly Wai Ora Lakeside Spa Resort. A free area shuttle within 8 kilometers is available. Self parking is free.

This 4-star Rotorua hotel is smoke free.

  • 1 building
  • 30 guestrooms or units
  • 2 levels
  • Built in 2007
  • Deli
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Conference center
  • Business facilities
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (limited hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Terrace
  • Garden
  • Newspapers in lobby (free)
  • Bellhop
  • No smoking on site
  • Bar or lounge
  • Dining venue
Wai Ora Lakeside Spa Resort offers 30 air-conditioned accommodations with safes and bathrobes. Rooms open to balconies or patios. Accommodations offer separate dining areas. Beds feature premium bedding. 40-inch LCD televisions come with premium cable channels. Bathrooms include slippers, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is provided daily.

Wai Ora Day Spa has 4 treatment rooms including rooms for couples. Services include facials, body wraps, body scrubs, and body treatments. A variety of treatment therapies are provided, including aromatherapy. The spa is open select days.

Similar properties

Property amenities

Family friendly

  • 2 outdoor pools
  • Children's pool
  • Free area shuttle
  • In-room refrigerator
  • Laundry facilities
  • Separate in-room dining area
  • Snack bar/deli
  • Soundproofed rooms

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free area shuttle up to 8 km
  • Free self parking on site

Food and drink

  • Daily cooked-to-order breakfast available 8:00 AM to 10:00 AM for a fee: NZD 25 for adults and NZD 25 for children
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Things to do

  • 2 hot tubs
  • 2 outdoor pools
  • Children's pool
  • Full-service spa

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No elevator
  • Wheelchair accessible (may have limitations)

Room amenities

Entertainment

  • 40-inch LED TV with premium digital channels

Bedroom

  • Premium bedding

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Slippers
  • Towels provided

Food and drink

  • Refrigerator
  • Separate dining area

More

  • Air conditioning
  • Desk
  • Iron/ironing board
  • Phone
  • Safe
  • Separate sitting area
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 8:00 PM
Early check-in subject to availability
Early check-in fee: NZD 50.00
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Late check-out subject to availability
Late check-out fee: NZD 50.00

Special check-in instructions

The property charges 2.5 percent for credit card payments
The front desk is open daily from 8:00 AM - 8:00 PM
Front desk staffed during limited hours
Information provided by the property may be translated using automated translation tools

Renovations and closures

The following facilities are closed on Monday and Tuesday:
  • Bar/lounge
  • Dining venue(s)

Access methods

Front desk (limited hours)

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for NZD 60.0 per night.

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: NZD 50.00 per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: approximately NZD 25 for adults and NZD 25 for children
  • Early check-in fee: NZD 50.00 (subject to availability)
  • Late check-out fee: NZD 50.00 (subject to availability)
  • Rollaway bed fee: NZD 60.0 per night
  • Credit card charges are subject to a surcharge of 2.5 percent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room. This property accepts Visa, Mastercard, American Express, and Diners Club. Cash is not accepted. For guests' safety, the property includes a fire extinguisher in each accommodation.

We should mention

  • The seasonal pool will open in January and close in December.
  • Pool access available from 8 AM to 9:00 PM.
  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Certain facilities might have restricted access. For details, you can contact the property at the number on the booking confirmation.

National rating

Property class, provided by our rating system, is based on property type, amenities, and services.

Property is also known as

Wai Ora
Wai Ora Lakeside
Wai Ora Lakeside Resort
Wai Ora Lakeside Spa
Wai Ora Lakeside Spa Resort
Wai Ora Lakeside Spa Resort Rotorua
Wai Ora Lakeside Spa Rotorua
Wai Ora Resort
Wai Ora Spa
Wai Ora Spa Resort
Wai Ora Lakeside Hotel
Wai Ora Lakeside Resort
Wai Ora Lakeside Spa Rotorua
Wai Ora Lakeside Spa Resort Hotel
Wai Ora Lakeside Spa Resort Rotorua
Wai Ora Lakeside Spa Resort Hotel Rotorua

Frequently asked questions

How close is Wai Ora Lakeside Spa Resort to the airport?

Wai Ora Lakeside Spa Resort is 1.8 mi (4-min drive) away from the Rotorua (ROT-Rotorua Regional) airport, the closest popular airport to the property.

How much does it cost to stay at Wai Ora Lakeside Spa Resort?

As of Jun 14, 2026, prices found for a 1-night stay for 2 adults at Wai Ora Lakeside Spa Resort on Jun 29, 2026 start from CA $96, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does Wai Ora Lakeside Spa Resort have an airport shuttle?

Airport shuttle services are not available at Wai Ora Lakeside Spa Resort.

Does Wai Ora Lakeside Spa Resort offer free breakfast?

Free breakfast isn’t provided at Wai Ora Lakeside Spa Resort, but cooked-to-order breakfast is offered for a fee of NZD 25 for adults and NZD 25 for children. It's available every day from 8:00 AM to 10:00 AM.

Is there a casino at Wai Ora Lakeside Spa Resort?

No, there is no casino at this hotel.

What time is check-in at Wai Ora Lakeside Spa Resort?

Check-in start time: 3:00 PM; Check-in end time: 8:00 PM. Early check-in costs NZD 50.00 (subject to availability).

Is there free parking at Wai Ora Lakeside Spa Resort?

This hotel offers free self parking.

Does Wai Ora Lakeside Spa Resort have a pool?

Wai Ora Lakeside Spa Resort features 2 outdoor pools and a children's pool. Guests can enjoy pool access from 8 AM to 9:00 PM.

Does Wai Ora Lakeside Spa Resort have a restaurant?

Yes, there is a restaurant on site.

Does Wai Ora Lakeside Spa Resort have a spa?

Pamper yourself with a day at Wai Ora Day Spa, where you can enjoy body scrubs, mani/pedis, and body wraps.

How close is Wai Ora Lakeside Spa Resort to downtown Rotorua?

Wai Ora Lakeside Spa Resort is 3 mi away from Rotorua.

Wai Ora Lakeside Spa Resort Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 273 out of 657 reviews
Rating 8 - Good. 224 out of 657 reviews
Rating 6 - Okay. 98 out of 657 reviews
Rating 4 - Poor. 42 out of 657 reviews
Rating 2 - Terrible. 20 out of 657 reviews

8.6/10

Cleanliness

8.6/10

Staff & service

8.0/10

Amenities

8.0/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

Rosaria

Liked: Cleanliness, staff & service, amenities
Lovely quiet location with a good restaurant.
Stayed 2 nights in Feb 2026
Verified

10/10 Excellent

Cindy

Liked: Cleanliness, amenities, property conditions & facilities
A beautiful location and very friendly and helpful staff at check in
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Pip

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay with pool, spa, restaurant and bar. We really enjoyed our time there
Stayed 1 night in Nov 2025
Verified

8/10 Good

Juanita

Liked: Cleanliness
Room was very clean and staff very friendly and attentive.
Stayed 2 nights in Dec 2025
Verified

10/10 Excellent

Lorna

Liked: Cleanliness, amenities, property conditions & facilities
Our room was lovely and clean and the lady at reception was kind and helpful.
Relaxing poolside area.
The lake is just beyond the property. Beautiful gardens and rockery surround the pool.
Looking from our studio room towards the lake.
Stayed 1 night in Dec 2025
Verified

8/10 Good

Matthew

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was clean, staff was extremely friendly and kindly showed us hospitality upon knowing we were on our honeymoon. The only issue was that our AC unit didn’t work. Otherwise a great stay!
Stayed 2 nights in Mar 2026
Verified

8/10 Good

Peter

Liked: Cleanliness, staff & service, amenities
A very helpful staff. Clean rooms. The dining room was pleasant and both the breakfast and dinner of good quality, tasty and good value.
Stayed 1 night in Jan 2026
Verified

8/10 Good

Ranjith

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean Room, parking was good, Helpful staff
Stayed 1 night in Oct 2025
Verified

6/10 Okay

Michelle

Liked: Cleanliness, amenities, property conditions & facilities
The room was in good condition but the walls are a bit thin. We were placed next to the table at the pool and could hear every word. Good room and decent bed.
Stayed 2 nights in Feb 2026
Verified

10/10 Excellent

Matthew

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Had a great time. Would recommend to anyone
Stayed 2 nights in Dec 2025
Verified

8/10 Good

Kerry

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice unit by the lake. Didn’t use restaurant. Loved the pool.
Stayed 2 nights in Jan 2026
Verified

8/10 Good

Michael

Liked: Cleanliness, staff & service
Good staff Good restaurant
Stayed 1 night in Sep 2025
Verified

10/10 Excellent

Shauna

Liked: Cleanliness, staff & service, amenities
Lovely caring helpful staff. Good location.
Stayed 2 nights in Nov 2025
Verified

8/10 Good

James

Liked: Cleanliness, staff & service, amenities
Nice getaway for 2 nights. Loved the lake view from the room and having my own spa. Best to prebook hotel transfer to airport as it's not always ready on the go.
Stayed 2 nights in Dec 2025
Verified

10/10 Excellent

Emma

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were lovely , was a nice relacing place right next to the lake
Stayed 1 night in Sep 2025
Verified

8/10 Good

Tan Yin

Room is spacious
Stayed 2 nights in Dec 2025
Verified

10/10 Excellent

Barrie

Liked: Cleanliness, amenities, property conditions & facilities
The staff is very sensitive and accommodating to your every wants and needs. outstanding customer service
Stayed 1 night in Dec 2025
Verified

8/10 Good

Karen

Liked: Cleanliness, staff & service, amenities
Lovely staff
Stayed 3 nights in Nov 2025
Verified

10/10 Excellent

Yang

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very quiet place
Stayed 1 night in Sep 2025
Verified

8/10 Good

Christopher

Liked: Cleanliness, staff & service
This “resort” feels a bit tired and in need of some TLC. Staff are overworked but friendly. Location is good just a few miles out of Rotorua’s busy town center.
Stayed 2 nights in Dec 2025
Verified

6/10 Okay

JOseph

Liked: Cleanliness, amenities
Easy access accommodation, a little out of town, easy to get to redwoods
Stayed 2 nights in Jul 2025
Verified

10/10 Excellent

Michaela

Liked: Cleanliness, amenities, property conditions & facilities
Quiet and clean , more then enough supplies for the stay we had that were topped up before they ran out,staff was lovely also.
Stayed 3 nights in Jul 2025
Verified

8/10 Good

Darren

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
didnt use the restaurant, but looked nice towels changed and room tidied nicely.
Stayed 2 nights in Oct 2025
Verified

10/10 Excellent

Sameeka

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Have stayed here a few times & always enjoy my stay
Stayed 2 nights in Sep 2024
Verified

6/10 Okay

DAVIN

Liked: Staff & service, amenities
The room was very average dor the price
Stayed 2 nights in Nov 2025