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Royal Wells Hotel

3.0 star property
3-star Edwardian hotel perfect for exploring Royal Tunbridge Wells

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Photo gallery for Royal Wells Hotel

Property entrance
Desk, iron/ironing board, free WiFi, bed sheets
Breakfast, lunch and dinner served
Front of property
Exterior

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Pet friendly
  • Free WiFi
  • Business services

Explore the area

View in a map
59 Mount Ephraim, Royal Tunbridge Wells, England, TN4 8BE
  • Place, Trinity Theatre
    ‪5 min walk‬
  • Place, Assembly Hall Theater
    ‪6 min walk‬
  • Place, Pantiles
    ‪12 min walk‬
  • Airport, London (LGW-Gatwick)
    ‪48 min drive‬

Room options

View all photos for Classic Double Room

Classic Double Room

Classic Double Room

9.2 out of 10
Wonderful
(25 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Classic Twin Room, 1 Bedroom

Desk, iron/ironing board, free WiFi, bed sheets

Classic Twin Room, 1 Bedroom

10.0 out of 10
Exceptional
(1 review)
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds

View all photos for Superior Double Room

Superior Double Room

Superior Double Room

8.6 out of 10
Excellent
(13 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Junior Double Room, 1 Double Bed

Desk, iron/ironing board, free WiFi, bed sheets

Junior Double Room, 1 Double Bed

8.8 out of 10
Excellent
(3 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

About the area

Royal Tunbridge Wells

Heart of Royal Tunbridge Wells.Within a 10-minute walk of the hotel, you'll find Tunbridge Wells Museum and Art Gallery and Trinity Theatre. Assembly Hall Theater and Calverley Grounds are also within half a mile (1 km).

What's nearby

  • Tunbridge Wells Museum and Art Gallery - 5 min walk - 0.4 km
  • Trinity Theatre - 5 min walk - 0.4 km
  • Assembly Hall Theater - 6 min walk - 0.6 km
  • Pantiles - 12 min walk - 1.1 km
  • Spa Valley Railway - 18 min walk - 1.5 km

Getting around

  • Tunbridge Wells Station - 11 min walk
  • Gatwick Airport (LGW) - 52 min drive

Restaurants

  • ‪Fuggles Beer Cafe - ‬5 min walk
  • ‪The Opera House (Wetherspoon) - ‬6 min walk
  • ‪Kitsu - ‬7 min walk
  • ‪Costa Coffee - ‬5 min walk
  • ‪The George - ‬2 min walk

About this property

Royal Wells Hotel

3-star Edwardian hotel perfect for exploring Royal Tunbridge Wells
There's a restaurant on site. You can enjoy a drink at the bar/lounge. A business center and 2 meeting rooms are available.

Public spaces have free WiFi. Event space at this hotel measures 915 square feet (85 square meters) and includes conference space. The business-friendly Royal Wells Hotel also features a terrace, a garden, and coffee/tea in a common area. Free self parking is available.

Smoking is allowed in designated areas at this 3-star Royal Tunbridge Wells hotel.

  • 1 building
  • 27 guestrooms or units
  • 4 levels
  • 915 sq ft of conference space
  • 85 sq m of conference space
  • Built in 1600
  • Business facilities
  • Conference space
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Front desk (limited hours)
  • Express check-in
  • Express check-out
  • Storage area for luggage
  • Concierge
  • Wedding services available
  • Terrace
  • Garden
  • Television in lobby
  • Elevator
  • Smoking in designated areas
  • Water dispenser
  • Bar or lounge
  • Dining venue
Royal Wells Hotel offers 27 accommodations with coffee/tea makers and hair dryers. Televisions come with satellite channels.

Rooms have partially open bathrooms. Bathrooms include shower/tub combinations and complimentary toiletries. This Royal Tunbridge Wells hotel provides complimentary wireless Internet access. Irons/ironing boards, change of towels, and change of bedsheets can be requested. Housekeeping is provided daily.

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Property amenities

Family friendly

  • High chair

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Daily full breakfast available 7:00 AM to 10:00 AM for a fee: GBP 15.50 for adults and GBP 8 for children
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas

Things to do

  • Bicycle rentals
  • Piano
  • TV in common areas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Grab bar near toilet
  • Handrails in stairways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

Room amenities

Entertainment

  • 32-inch TV with satellite channels

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Limited room service

More

  • Cleaning products are eco-friendly
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Heating
  • Iron/ironing board on request
  • LED lighting
  • Recycling
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 9:30 PM
Early check-in subject to availability
Early check-in is available for a fee
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

The front desk is open daily from 7 AM - 11:00 PM
Front desk staffed during limited hours
If you are planning to arrive after 9:30 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Front desk (limited hours)

Pets

  • Pets: GBP 15 per accommodation, per night
  • Only dogs are allowed
  • Maximum 2 pets
  • Certain rooms only
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for GBP 20.0 per night.
  • Cribs (infant beds) are available for GBP 5.0 per night.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: approximately GBP 15.50 for adults and GBP 8.00 for children
  • Pet fee: GBP 15 per accommodation, per night
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Crib (infant bed) fee: GBP 5.0 per night
  • Rollaway bed fee: GBP 20.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, mobile payments, and cash
Safety features at this property include a fire extinguisher
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, debit cards, cash, and mobile payments. For guests' safety, the property includes a fire extinguisher in each accommodation.

We should mention

  • Pets are welcome in specific rooms only, which can be requested by contacting the property directly at the number on your booking confirmation (please see the Fees section for related charges).

National rating

This establishment has received its official star rating from VisitEngland, the National Tourist Board for England.

Property is also known as

Royal Wells Hotel
The Royal Wells Hotel Royal Tunbridge Wells, Kent
The Royal Wells Hotel Tunbridge Kent
Royal Wells Hotel Hotel
Royal Wells Hotel Royal Tunbridge Wells
Royal Wells Hotel Hotel Royal Tunbridge Wells

Royal Wells Hotel Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 596 out of 1003 reviews
Rating 8 - Good. 302 out of 1003 reviews
Rating 6 - Okay. 72 out of 1003 reviews
Rating 4 - Poor. 21 out of 1003 reviews
Rating 2 - Terrible. 12 out of 1003 reviews

9.4/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

8.8/10

Property conditions & facilities

Reviews

4/10 Poor

Maya

Travelled with family
Liked: Amenities, property conditions & facilities
It was the most uncomfortable bed I/ we have ever slept in. We stayed here due to not having any water supply at our house, but having got about 2 hour’s sleep from the bed being like a rock hard board and the pillows being like concrete we decided at 4.30am to go home! Never known anything like it. To add insult to injury the lady on reception made me feel like I was insane when I told her how awful it had been.
Stayed 1 night in Dec 2025

10/10 Excellent

Anne

Stayed 2 nights in Nov 2025

8/10 Good

Sarah

Travelled with family
Liked: Cleanliness, amenities
Royal Wells was lovely, room was clean and had all the amenities we needed. Lovely breakfast.
Stayed 1 night in Nov 2025

10/10 Excellent

Lee

Liked: Cleanliness, staff & service, amenities
Very clean
Stayed 2 nights in Nov 2025

8/10 Good

Una

Travelled with pets
Liked: Cleanliness, staff & service, amenities
The room was immaculate, the staff friendly and welcoming. The food was excellent, hot on arrival where appropriate. My little dog was welcomed and accommodated so I didn't need to put her in the car in order to eat. The area is lovely. The only problem is limited parking - I arrived after an horrendous 8 hour journey to be told they had 2 functions going on so I would have to park on the road and walk back (presumably with my luggage!) I managed to find a corner but they need to bear in mind that parking should be reserved for hotel guests not one off function people. That did spoil my arrival but, other than that, everything was fine.
Stayed 3 nights in Nov 2025

10/10 Excellent

Steven

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good parking, close to town. A great breakfast in lovely restaurant. Our rooms was well kitted out and very cosy. Our bed was a little soft for us, but still got a good sleep. Staff were superb throughout our stay and we will definitely be going back.
Stayed 2 nights in Nov 2025

10/10 Excellent

Surinder

Travelled with partner
It was spotlessly clean lovely bathroom, dining hall and bedroom. Staff were very helpful I would say it’s a 4* category
Stayed 1 night in Nov 2025

2/10 Terrible

Ben

Stayed 1 night in Nov 2025

10/10 Excellent

Susan

Liked: Cleanliness, staff & service, amenities
Room was very clean and comfortable. Breakfast very good
Stayed 1 night in Nov 2025

8/10 Good

Vanessa

Stayed 1 night in Nov 2025

10/10 Excellent

Steven

Stayed 1 night in Nov 2025

8/10 Good

Ian

Business traveller
Liked: Cleanliness, staff & service, amenities
Was in room 5, one night stay for work. Great room, large ensuite, all was very well kept. TV and WiFi were good. Car park was free but not big. Staff were pleasant.
Stayed 1 night in Nov 2025

10/10 Excellent

Sally

Liked: Cleanliness, amenities, property conditions & facilities
Everything was perfect for from the time we arrived till the time we left . Staff very helpful food was great and room was ideal
Stayed 1 night in Nov 2025

10/10 Excellent

Morgan

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Brilliant stay, lovely staff, thank you so much
Stayed 1 night in Nov 2025

10/10 Excellent

Jasvinder

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Not sure of the young guys name who was at reception and restaurant however he was very welcoming and helpful! Nice hotel and food
Stayed 1 night in Nov 2025

10/10 Excellent

Anthony

Stayed 3 nights in Oct 2025

8/10 Good

Alexander

Stayed 1 night in Nov 2025

4/10 Poor

James

Business traveller
Liked: Staff & service
From start to finish it was bad. Hotel is “dog friendly” booked a superior room and a junior suite. Was told that dogs can only stay in standard rooms however we could stay in the superior room but not the suite….which is weird because if you can change the rules for one room, why not the other. Bed in the room was completely passed its best. Both myself and my wife found the bed incredibly hard and sunken and the pillows like bricks. Asked for more pillows but was told none were available. On Sunday the restaurant serves brunch until 1145 but guests must finish breakfast by 10, as the kitchen was closing. Not sure how it could close whilst offering the same dishes until 1145. After such a disappointment we just wanted to leave. The trainee assistant manager was very proactive in allowing us to checkout early without charge for second night. Hotels.com promised to speak to the manager when she started at 3pm local time but made no attempt to do so, which as a platinum member was very disappointing but it’s not the first time that they have pulled this stunt. So, still waiting for a partial refund for the first night. I have stayed at this hotel many times and worn out beds is not acceptable and having no spare pillows is just a poor excuse
Stayed 1 night in Nov 2025

10/10 Excellent

Mark

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Can’t complain, highly recommended
Stayed 1 night in Oct 2025

10/10 Excellent

Nikita

Liked: Cleanliness, staff & service, amenities
Lovely hotel. Easy parking. Nice room (slightly small), with lovely bathroom and toiletries. Delicious breakfast. Had dinner (steak and starters) and red wine- all well cooked and very good value for money! Staff very friendly.
Stayed 1 night in Nov 2025

10/10 Excellent

Jeanine

Liked: Cleanliness, staff & service, amenities
Staff friendly and helpful
Stayed 1 night in Nov 2025

10/10 Excellent

Marie

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great overnight stay, couldn’t fault our room and cleanliness. Wonderful breakfast and good parking. Hotel is really well situated for the town centre, on a bit of a hill, and in a quiet area. Would definitely return.
Stayed 1 night in Oct 2025

10/10 Excellent

Tina

Liked: Cleanliness, staff & service, amenities
Room was clean and well kept and it was lovely and warm on a cold evening. Lovely breakfast room great place to stay
Stayed 1 night in Oct 2025

8/10 Good

Patrick

Liked: Cleanliness, amenities, property conditions & facilities
Room was clean, staff was helpful
Stayed 1 night in Oct 2025

10/10 Excellent

Ray

Liked: Cleanliness, staff & service
Stayed 1 night in Oct 2025