Extended Stay America Suites Sacramento South Natomas
HĂŽtel prĂšs de Stade Golden 1 Center Ă Sacramento
Free breakfast is served daily. Public spaces have free WiFi. Barbecue grills, a vending machine, and a picnic area are also featured at Extended Stay America Suites Sacramento South Natomas.
The room was dirty food in the refrigerator. There was four of us and two beds. When making the reservation I meant to make it for two nights but was told I had already booked the room and to just make the reservation for the next night in the morning. I was trying to make another reservation for the night but was told I had to switch rooms almost missed a very important dr appointment. The new room only had one bed and a sofa sleeper. It was broken and no sheets or bedding I had to sleep sitting on it and the other three adults on the bed. A complete nightmare and the next day it was obvious the other rooms had not been taken.
The bathroom light was not working when I checked in. No response to the phone call from the room. The property proudly displayed "breakfast included" on its site. The "breakfast" consisted of cereal bars in basket and nothing else. Not even coffee or tea. The room next to mine was very noisy and that went on for the entire night.
When i had an initial problem with my room upon check in, i stopped into the offince before leaving for my event and told them. They upgraded my room for the inconvenience and gave me a new room without question or issue. They even let me move my things from my original room after my event instead of right away which was a blessing so i was not late.
The rooms were dirty and smelled bad. The floors underneath the bed were especially dirty and there were candy, garbage, and even a forgotten sock from a previous customer, making it obvious that the room hadnt been properly cleaned in some time. The sheets were stained and dirty as well. I would not recommend anyone to stay at a place like this. They need to focus on their housekeeping.
My partner and I had a pleasant stay. The room was tidy and clean. The tv and free wifi worked great. The bed was very comfy and clean. The area felt safe, secure, and quiet, we had no worries about our car with security present even past 11pm. Staff was very friendly and helpful. Overall, we would most definitely stay here again!
Places in absolute dump ass for a blow dryer which is supposed to be in the room was included I've read the reviews all they do is apologize but it's the same old story over and over I wouldn't stay here for the last place on Earth