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Holiday Inn Express Saint John Harbour Side by IHG

4.0 star property
4-star hotel perfect for exploring Saint John

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Photo gallery for Holiday Inn Express Saint John Harbour Side by IHG

Free daily buffet breakfast
Suite, 1 King Bed
Indoor pool
Exterior
Exterior

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Pet-friendly
  • Gym

Explore the area

View in a map
400 Main Street, Saint John, NB, E2K4N5
  • Place, Market Square
    ‪12 min walk‬
  • Place, Saint John Trade and Convention Centre
    ‪15 min walk‬
  • Place, TD Station
    ‪16 min walk‬
  • Airport, Saint John, NB (YSJ)
    ‪17 min drive‬

Room options

View all photos for Standard Room, 1 Queen Bed

Premium bedding, down comforters, desk, iron/ironing board

Standard Room, 1 Queen Bed

9.2 out of 10
Wonderful
(24 reviews)
  • 28 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Room, 1 Queen Bed with Sofa bed

Room, 1 Queen Bed with Sofa bed

Room, 1 Queen Bed with Sofa bed

9.0 out of 10
Wonderful
(4 reviews)
  • 37 sq m
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Standard Room, 2 Queen Beds

Premium bedding, down comforters, desk, iron/ironing board

Standard Room, 2 Queen Beds

9.6 out of 10
Exceptional
(110 reviews)
  • 37 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, Non Smoking

Premium bedding, down comforters, desk, iron/ironing board

Standard Room, Non Smoking

10.0 out of 10
Exceptional
(8 reviews)
  • Sleeps 2
  • 1 Queen Bed OR 2 Queen Beds

View all photos for Standard Room, 1 Queen Bed, Roll-in Shower (Mobility Accessible)

Premium bedding, down comforters, desk, iron/ironing board

Standard Room, 1 Queen Bed, Roll-in Shower (Mobility Accessible)

9.2 out of 10
Wonderful
(5 reviews)
  • 37 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Suite, 1 King Bed

Suite, 1 King Bed

Suite, 1 King Bed

9.2 out of 10
Wonderful
(17 reviews)
  • 37 sq m
  • Sleeps 4
  • 1 King Bed

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About the area

Saint John

Heart of Saint John.You'll be steps from Lord Beaverbrook Rink and within a 10-minute walk of Fort Howe with a stay at this North End hotel. Place Fort La Tour and Fallsview Park are also within half a mile (1 km).

What's nearby

  • Market Square - 12 min walk - 1.0 km
  • Saint John Trade and Convention Centre - 15 min walk - 1.3 km
  • TD Station - 16 min walk - 1.4 km
  • Saint John City Market - 20 min walk - 1.7 km
  • Saint Joseph's Hospital - 2 min drive - 2.2 km

Getting around

  • Saint John, NB (YSJ) - 20 min drive

Restaurants

  • ‪Tim Hortons - ‬4 min walk
  • ‪McDonald's - ‬2 min walk
  • ‪Tim Hortons - ‬9 min walk
  • ‪Peppers Pub - ‬19 min walk
  • ‪Deluxe Fish & Chips - ‬5 min walk

About this property

Holiday Inn Express Saint John Harbour Side by IHG

4-star hotel perfect for exploring Saint John
Holiday Inn Express Saint John Harbour Side by IHG offers its guests an indoor pool, a hot tub, and a fitness center. WiFi and wired Internet are free in public spaces. Business amenities include a business center and meeting rooms. Free breakfast is available daily. Event space at this hotel measures 3283 square feet (305 square meters) and includes conference space. The business-friendly Holiday Inn Express Saint John Harbour Side by IHG also features a vending machine, laundry facilities, and dry cleaning/laundry services. Self parking is free.

This 4-star Saint John hotel is smoke free.

  • 1 building
  • 94 guestrooms or units
  • 7 levels
  • Meeting rooms
  • 3283 sq ft of conference space
  • 305 sq m of conference space
  • Buffet breakfast (free)
  • Business facilities
  • Conference space
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Front-desk safe
  • Television in lobby
  • ATM
  • Elevator
  • No smoking on site
  • Water dispenser
Holiday Inn Express Saint John Harbour Side by IHG offers 94 air-conditioned accommodations with coffee/tea makers and hair dryers. Beds feature down comforters and premium bedding. A pillow menu is available. Televisions come with premium cable channels and pay movies. Guests can make use of the in-room refrigerators and microwaves.

This Saint John hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and complimentary toiletries. Housekeeping is provided daily.

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Property amenities

Family friendly

  • In-room crib
  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Rollaway/extra bed (surcharge)

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast available daily

Things to do

  • Gym
  • Hot tub
  • Indoor pool
  • TV in common areas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk

Room amenities

Entertainment

  • 32-inch TV with premium cable channels
  • Pay movies

Bedroom

  • Down comforter
  • Free crib
  • Pillow menu
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Toothbrush and toothpaste (on request)
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Free local calls
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 5 AM
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

  • Pets: CAD 20.00 per accommodation, per night
  • Only dogs and cats are allowed
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 17 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for CAD 10.0 per day.
  • Free cribs (infant beds)!

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: CAD 20.00 per accommodation, per night
  • Service animals are exempt from fees
  • Rollaway bed fee: CAD 10.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a smoke detector
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, and American Express. Cash is not accepted. For guests' safety, the property includes a smoke detector in each accommodation. This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG).

We should mention

  • Up to 2 children 17 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

National rating

This property has received its official star rating from Canada Select.

Property is also known as

Holiday Inn Express Harbour Side
Holiday Inn Express Harbour Side Hotel
Holiday Inn Express Harbour Side Hotel Saint John
Holiday Inn Express Saint John Harbour Side
Holiday Inn Express Saint John Harbour Side Hotel
Inn Express Harbour Side

Holiday Inn Express Saint John Harbour Side by IHG Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 720 out of 1000 reviews
Rating 8 - Good. 211 out of 1000 reviews
Rating 6 - Okay. 41 out of 1000 reviews
Rating 4 - Poor. 16 out of 1000 reviews
Rating 2 - Terrible. 12 out of 1000 reviews

9.6/10

Cleanliness

9.6/10

Staff & service

9.2/10

Amenities

9.2/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

8/10 Good

Saurav

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good place to stay

breakfast was good, room was clean and nice. overall great
Stayed 1 night in Aug 2025

10/10 Excellent

Thomas

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2025

10/10 Excellent

Anick

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent value for money.
Stayed 3 nights in Aug 2025

8/10 Good

William

Stayed 1 night in Aug 2025

10/10 Excellent

June, bradenton

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
great staff and room.. and breakfast.. area not great
Stayed 2 nights in Aug 2025

8/10 Good

Lea

Stayed 1 night in Aug 2025

10/10 Excellent

Shahzad

Liked: Cleanliness, staff & service, property conditions & facilities
Great staff, and place
Stayed 1 night in Aug 2025

10/10 Excellent

Nancy

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was very friendly, checking went smooth. Staff at the breakfast was amazing! Room & pool were super clean. Looking forward to our next stay!
Stayed 1 night in Aug 2025

10/10 Excellent

ANDREA, POINTE CLAIRE

Stayed 1 night in Aug 2025

10/10 Excellent

Zulfiqar

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Came here after having to leave a different property due to noise/cleanliness and the difference was night and day. Holiday Inn met all expectations and I would definitely recommend staying here rather than trying to save a few $$ and going elsewhere.
Stayed 1 night in Aug 2025

10/10 Excellent

jean-francois

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

10/10 Excellent

Gordon

Liked: Cleanliness, staff & service, property conditions & facilities
That's enough now. Please stop bugging me for more information.
Stayed 1 night in Aug 2025

10/10 Excellent

Susan

Liked: Cleanliness, staff & service, property conditions & facilities
Staff was very friendly and helpful. Facilities were clean and the room was very comfortable and clean. The hotel was clise to shopping and the Harbor walk. I would recommend this property.
Stayed 2 nights in Aug 2025

8/10 Good

Haoning

Travelled with family
Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Aug 2025

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2025

8/10 Good

artilia

Liked: Cleanliness, staff & service, property conditions & facilities
Staff was very friendly and the hotel was very clean and quiet.
Stayed 1 night in Aug 2025

10/10 Excellent

Roshanak

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was amazing!!
Stayed 1 night in Aug 2025

8/10 Good

Janet

Liked: Cleanliness, staff & service, property conditions & facilities
Room was tiny, but clean, comfortable.
Stayed 1 night in Aug 2025

6/10 Okay

Verified traveller

Travelled with family
Liked: Cleanliness

Lobby Impresses, but the Rest Falls Short

Even though it looked like they had renovated the place, the room itself was not in good renovated condition. The bathroom was old, the ceiling paint was peeling, and there appeared to be moisture damage. There were even a few hairs stuck to the ceiling. The toilet also needs to be replaced. The lobby, on the other hand, was really nice, spacious and well renovated. However, I didn’t fully enjoy the breakfast area. It was smaller than in other hotels from the same chain. We had just come from the one in Halifax, and this one felt much tinier, with less food and poorer service. Items kept running out, and it took a long time for staff to restock. By the time they did, so many people were waiting that everything was gone again within minutes.
Ceiling
Ceiling
Stayed 1 night in Aug 2025

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Older hotel that has been renovated and kept up to date. Excellent breakfast options. Hotels staff was excellent with their recommendations on what to visit while in town.
Stayed 2 nights in Aug 2025

10/10 Excellent

Genevieve

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

10/10 Excellent

Hugh, Lehi

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We were treated so well by the manager, John, and his staff. It’s an extremely well run hotel. Modern rooms in good repair and clean. Kudos!
Stayed 1 night in Aug 2025

8/10 Good

Patrick

Liked: Cleanliness
Very friendly staff, clean
Stayed 1 night in Aug 2025

10/10 Excellent

Joseph

Liked: Cleanliness, staff & service
Stayed 4 nights in Jul 2025

10/10 Excellent

Sean

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Breakfest was great, hotel was great
Stayed 2 nights in Jul 2025