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Crystal Inn Hotel & Suites West Valley City

3.0 star property
3-star guestrooms with comfy beds

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Photo gallery for Crystal Inn Hotel & Suites West Valley City

Lobby
Property preview
Executive Suite, 1 King Bed with Sofa bed, Jetted Tub, Non Smoking
Pillowtop beds, individually furnished, desk, laptop workspace
Front of property

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Pet friendly

Explore the area

View in a map
2254 West City Center Court, I-215, Exit 18, West Valley City, UT, 84119
  • Place, Hale Center Theater
    ‪2 min walk‬
  • Place, Maverik Center
    ‪5 min walk‬
  • Place, Salt Palace Convention Center
    ‪9 min drive‬
  • Airport, Salt Lake City, UT (SLC-Salt Lake City Intl.)
    ‪9 min drive‬

Room options

View all photos for Executive Suite, 1 King Bed with Sofa bed, Jetted Tub, Non Smoking

Executive Suite, 1 King Bed with Sofa bed, Jetted Tub, Non Smoking

Executive Suite, 1 King Bed with Sofa bed, Jetted Tub, Non Smoking

9.0 out of 10
Wonderful
(7 reviews)
  • 49 sq m
  • 1 bedroom
  • Sleeps 5
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Standard Room, 1 King Bed with Sofa bed, Non Smoking

Pillowtop beds, individually furnished, desk, laptop workspace

Standard Room, 1 King Bed with Sofa bed, Non Smoking

9.0 out of 10
Wonderful
(40 reviews)
  • 33 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking

Pillowtop beds, individually furnished, desk, laptop workspace

Standard Room, 2 Queen Beds, Non Smoking

9.2 out of 10
Wonderful
(131 reviews)
  • 33 sq m
  • Sleeps 5
  • 2 Queen Beds

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About the area

West Valley City

Near the airport.With a stay at this West Valley City hotel, you'll be steps from Hale Center Theater and within a 10-minute walk of Maverik Center. Also, Jordan Valley Medical Center West Valley Campus is within 3 miles (5 km) and Stonebridge Golf Club is within 6 miles (10 km).

What's nearby

  • Hale Center Theater - 2 min walk - 0.2 km
  • Maverik Center - 5 min walk - 0.5 km
  • Delta Center - 9 min drive - 12.9 km
  • Salt Palace Convention Center - 9 min drive - 13.0 km
  • University of Utah - 15 min drive - 18.7 km

Getting around

  • Murray Central Station - 9 min drive
  • Decker Lake Station - 9 min walk
  • Salt Lake City International Airport (SLC) - 12 min drive

Restaurants

  • ‪Squatters Corner Pub - ‬17 min walk
  • ‪Olive Garden - ‬20 min walk
  • ‪Cracker Barrel - ‬1 min walk
  • ‪Starbucks - ‬17 min walk
  • ‪Tuk Tuk’s of West Valley - ‬5 min walk

About this property

Crystal Inn Hotel & Suites West Valley City

3-star guestrooms with comfy beds
Crystal Inn Hotel & Suites West Valley City offers its guests an indoor pool, a hot tub, and a fitness center. A computer station is on site and WiFi is free in public spaces. A 24-hour business center and meeting rooms are available. Free breakfast is available daily. Event space at this hotel measures 1410 square feet (131 square meters) and includes conference space. A roundtrip airport shuttle is free (available 24 hours). A vending machine, ski storage, and tour/ticket assistance are also featured at the business-friendly Crystal Inn Hotel & Suites West Valley City. Free self parking is available.

This 3-star West Valley City hotel is smoke free.

  • 1 building
  • 122 guestrooms or units
  • 3 levels
  • Meeting rooms
  • 1410 sq ft of conference space
  • 131 sq m of conference space
  • Built in 1997
  • Buffet breakfast (free)
  • Ski equipment storage
  • Business center (24 hours)
  • Conference space
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Convenience store
  • Newspapers in lobby (free)
  • Television in lobby
  • ATM
  • Elevator
  • No smoking on site
Crystal Inn Hotel & Suites West Valley City offers 122 accommodations with designer toiletries and hair dryers. Each accommodation is individually furnished. Beds feature pillowtop mattresses. 32-inch flat-screen televisions come with premium satellite channels. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include bathtubs or showers and complimentary toiletries.

This West Valley City hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided on a limited basis.

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Property amenities

Family friendly

  • Grocery/convenience store
  • In-room crib
  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Rollaway/extra bed (surcharge)

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour free roundtrip airport shuttle
  • Free self parking on site
  • RV/bus/truck parking on site
  • Limited onsite self parking
  • Wheelchair-accessible parking available
  • Onsite parking includes off-street options

Food and drink

  • Free buffet breakfast available 6:00 AM to 9:00 AM on weekdays and 7:00 AM to 10:00 AM on weekends
  • Coffee and tea in common areas

Things to do

  • Gym
  • Hot tub
  • Indoor pool
  • Ski storage
  • TV in common areas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Pool hoist on site
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk

Room amenities

Entertainment

  • 32-inch flat-screen TV with premium satellite channels

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib
  • Pillowtop mattress
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathtub or shower
  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Food and drink

  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free local calls
  • Heating (climate-controlled)
  • Individual furnishings
  • Iron/ironing board
  • Laptop workspace
  • Phone

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

This property offers transfers from the airport; guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Renovations and closures

The following facilities or services will be unavailable from December 15 2025 to January 12 2026 (dates subject to change):
  • Hot tub
  • Swimming pool

Access methods

Staffed front desk

Pets

  • Pets: USD 113.82 per accommodation (varies based on length of stay)
  • Only dogs are allowed
  • Maximum 2 (weight limit: 25 lbs per pet)
  • Pets cannot be left unattended
  • Certain rooms only
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 18 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 20.0 per day.
  • Free cribs (infant beds)!

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 50.00 per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 113.82 per accommodation (varies based on length of stay)
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 20.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a smoke detector and window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, American Express, Discover, and debit cards. Cash is not accepted. Noise-free guestrooms cannot be guaranteed.
    For guests' safety, the property includes a smoke detector and window guards in each accommodation.

We should mention

  • Children 18 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets are welcome in specific rooms only, which can be requested by contacting the property directly at the number on your booking confirmation (please see the Fees section for related charges).
  • Alcohol isn't served at Crystal Inn Hotel & Suites West Valley City.

Property is also known as

Crystal Inn Hotel West Valley City
Crystal West Valley City
Crystal Inn Hotel Suites West Valley City
Crystal Inn Hotel & Suites West Valley City Hotel
Crystal Inn Hotel & Suites West Valley City West Valley City

Crystal Inn Hotel & Suites West Valley City Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 1356 out of 2025 reviews
Rating 8 - Good. 429 out of 2025 reviews
Rating 6 - Okay. 138 out of 2025 reviews
Rating 4 - Poor. 53 out of 2025 reviews
Rating 2 - Terrible. 49 out of 2025 reviews

9.4/10

Cleanliness

9.2/10

Staff & service

9.0/10

Amenities

9.2/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Kumen

Stayed 1 night in Dec 2025

8/10 Good

Jose

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Clean rooms and friendly staff. Would stay here again.
Stayed 1 night in Oct 2025

10/10 Excellent

Summer, Boise

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was very friendly and helpful.
Stayed 1 night in Oct 2025

10/10 Excellent

randall

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Location location location. This place is basically in the Maverick Center parking lot. We saw a concert there and it was too easy to get to and from. The staff were very friendly and accommodating. Check In was easy. The room was nice, big, and had a comfy bed. Compared to other hotels in the area of the same caliber and price, this place would be hard to beat. My only complaint was the noise from the room above us and in the hallway, but the place was full of amped up concert goers, so I can't be too upset over it.
Stayed 2 nights in Oct 2025

10/10 Excellent

Veletia

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Thank you. We had a great stay!
Stayed 2 nights in Oct 2025

6/10 Okay

T Craig

Disliked: Property conditions & facilities
Quick one night stay. The 3rd floor needs a little updating. Holes in the sheets and the a/c unit hasn’t been updated.
Stayed 1 night in Oct 2025

10/10 Excellent

Chris

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was great.
Stayed 2 nights in Oct 2025

8/10 Good

Emily

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Gym only had cardio equipment. Room was clean. Breakfast was not so great. Usually it’s really good.
Stayed 1 night in Sep 2025

10/10 Excellent

Jim

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2025

10/10 Excellent

Alex

Stayed 2 nights in Oct 2025

10/10 Excellent

Russell

Stayed 2 nights in Sep 2025

10/10 Excellent

Christin

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel was clean and pleasant
Stayed 1 night in Sep 2025

10/10 Excellent

Rafael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2025

10/10 Excellent

LIDICE

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2025

10/10 Excellent

MARK

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great stay

It is as advertised. Nice place. The jetted tub in the king suite was awesome. There is no shortage of hot water. (Had to add cold so that we didn't become lobsters). Bed was comfortable. Breakfast was really good for a hotel breakfast. Hotel was quiet. Highly recommend.
Stayed 1 night in Sep 2025

4/10 Poor

Yuleiyma

Liked: Room comfort
Disliked: Staff & service, property conditions & facilities
Stayed 1 night in Sep 2025

10/10 Excellent

Shirley

Travelled with family
Liked: Staff & service, amenities, property conditions & facilities
The hotel was beautiful.
Stayed 1 night in Oct 2025

10/10 Excellent

Bryce

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean rooms. Nice staff.
Stayed 3 nights in Sep 2025

10/10 Excellent

Brett, Hansen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was fantastic for the price.
Stayed 1 night in Sep 2025

6/10 Okay

Daniel

Business traveller
Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
The hotel is perfect, clean, quiet and affordable. Would i stay again? Yes. However front desk guy was very rude. I arrived late due to travel conditions, i called ahead and they told me it was ok. When i arrived at 2:30am the front desk person told me i had to wait 2 hours to check in something about a computer update. I ask the guy how is that possible if i paid for a room and i cant stay for the night. He literally told me if i dont like it i can go somewhere else or sleep in my car. And his coworker was laughing at me. Imagine, having paid for the night hoping to have a place to rest after 12 hour drive to be told go sleep in your car
Stayed 4 nights in Sep 2025

10/10 Excellent

Kristin

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The guest room was clean and set up well. The breakfast had several options. Every one of the front desk staff I met was friendly.
Stayed 1 night in Oct 2025

8/10 Good

Shasta

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Front desk staff was wonderful. I felt that the inside of the hotel was much nicer than the appearance of the semi dated exterior. The room was very clean besides the full length mirror which I'm sure was just an oversight. We had the do not disturb sign on the door but staff knocked and walked in to clean although it was 1.5 hrs before check out. Overall it was a great stay!
Stayed 1 night in Oct 2025

10/10 Excellent

Hanna

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Recommended
Stayed 3 nights in Sep 2025

8/10 Good

Wendy

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2025

10/10 Excellent

Bohdan

Stayed 1 night in Sep 2025