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Crystal Inn Hotel & Suites West Valley City

3.0 star property
3-star guestrooms with comfy beds

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Photo gallery for Crystal Inn Hotel & Suites West Valley City

Executive Suite, 1 King Bed with Sofa bed, Jetted Tub, Non Smoking
Standard Room, 1 King Bed with Sofa bed, Non Smoking
Standard Room, 2 Queen Beds, Non Smoking
Lobby
Standard Room, 1 King Bed with Sofa bed, Non Smoking

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Pet friendly

Explore the area

View in a map
2254 West City Center Court, I-215, Exit 18, West Valley City, UT, 84119
  • Place, Hale Center Theater
    ‪2 min walk‬
  • Place, Maverik Center
    ‪5 min walk‬
  • Place, Utah First Credit Union Amphitheatre
    ‪13 min drive‬
  • Airport, Salt Lake City, UT (SLC-Salt Lake City Intl.)
    ‪9 min drive‬

Room options

View all photos for Executive Suite, 1 King Bed with Sofa bed, Jetted Tub, Non Smoking

Executive Suite, 1 King Bed with Sofa bed, Jetted Tub, Non Smoking

Executive Suite, 1 King Bed with Sofa bed, Jetted Tub, Non Smoking

9.0 out of 10
Wonderful
(7 reviews)
  • 49 sq m
  • 1 bedroom
  • Sleeps 5
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Standard Room, 1 King Bed with Sofa bed, Non Smoking

Pillowtop beds, individually furnished, desk, laptop workspace

Standard Room, 1 King Bed with Sofa bed, Non Smoking

9.0 out of 10
Wonderful
(41 reviews)
  • 33 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking

Pillowtop beds, individually furnished, desk, laptop workspace

Standard Room, 2 Queen Beds, Non Smoking

9.2 out of 10
Wonderful
(132 reviews)
  • 33 sq m
  • 1 bedroom
  • Sleeps 5
  • 2 Queen Beds

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About the area

West Valley City

Near the airport.With a stay at this West Valley City hotel, you'll be steps from Hale Center Theater and within a 10-minute walk of Maverik Center. U of U Health Redwood Health Center and Rocky Mountain Womens Health Center - West Valley are also within 3 miles (5 km).

What's nearby

  • Hale Center Theater - 2 min walk - 0.2 km
  • Maverik Center - 5 min walk - 0.5 km
  • Salt Palace Convention Center - 9 min drive - 13.0 km
  • Utah First Credit Union Amphitheatre - 13 min drive - 20.5 km
  • University of Utah - 15 min drive - 18.7 km

Getting around

  • Murray Central Station - 9 min drive
  • Decker Lake Station - 9 min walk
  • Salt Lake City International Airport (SLC) - 12 min drive

Restaurants

  • ‪Squatters Corner Pub - ‬17 min walk
  • ‪Olive Garden - ‬20 min walk
  • ‪Handel’s Homemade Ice Cream - ‬19 min walk
  • ‪The Westerner Dance Hall, Bar & Grill - ‬17 min walk
  • ‪Cracker Barrel - ‬1 min walk

About this property

Crystal Inn Hotel & Suites West Valley City

3-star guestrooms with comfy beds
Crystal Inn Hotel & Suites West Valley City offers its guests an indoor pool, a hot tub, and a fitness center. A computer station is on site and WiFi is free in public spaces. A 24-hour business center and meeting rooms are available. Free breakfast is available daily. Event space at this hotel measures 1410 square feet (131 square meters) and includes conference space. A roundtrip airport shuttle is free (available 24 hours). A vending machine, ski storage, and tour/ticket assistance are also featured at the business-friendly Crystal Inn Hotel & Suites West Valley City. Free self parking is available.

This 3-star West Valley City hotel is smoke free.

  • 1 building
  • 122 guestrooms or units
  • 3 levels
  • Meeting rooms
  • 1410 sq ft of conference space
  • 131 sq m of conference space
  • Built in 1997
  • Buffet breakfast (free)
  • Ski equipment storage
  • Business center (24 hours)
  • Conference space
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Convenience store
  • Newspapers in lobby (free)
  • Television in lobby
  • ATM
  • Elevator
  • No smoking on site
Crystal Inn Hotel & Suites West Valley City offers 122 accommodations with designer toiletries and hair dryers. Each accommodation is individually furnished. Beds feature pillowtop mattresses. 32-inch flat-screen televisions come with premium satellite channels. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include bathtubs or showers and complimentary toiletries.

This West Valley City hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided on a limited basis.

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Property amenities

Family friendly

  • Grocery/convenience store
  • In-room crib
  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Rollaway/extra bed (surcharge)

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour free roundtrip airport shuttle
  • Free self parking on site
  • RV/bus/truck parking on site
  • Wheelchair-accessible parking available
  • Onsite parking includes off-street options

Food and drink

  • Free buffet breakfast available 6:00 AM to 9:00 AM on weekdays and 7:00 AM to 10:00 AM on weekends
  • Coffee and tea in common areas

Things to do

  • Gym
  • Hot tub
  • Indoor pool
  • Ski storage
  • TV in common areas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Pool hoist on site
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk

Room amenities

Entertainment

  • 32-inch flat-screen TV with premium satellite channels

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib
  • Pillowtop mattress
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathtub or shower
  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Food and drink

  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free local calls
  • Heating (climate-controlled)
  • Individual furnishings
  • Iron/ironing board
  • Laptop workspace
  • Phone

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

This property offers transfers from the airport; guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Renovations and closures

The following facilities or services will be unavailable from December 15 2025 to February 9 2026 (dates subject to change):
  • Hot tub
  • Swimming pool

Access methods

Staffed front desk

Pets

  • Pets: USD 113.82 per accommodation (varies based on length of stay)
  • Only dogs are allowed
  • Maximum 2 (weight limit: 25 lbs per pet)
  • Pets cannot be left unattended
  • Certain rooms only
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 18 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 20.0 per day.
  • Free cribs (infant beds)!

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 50.00 per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 113.82 per accommodation (varies based on length of stay)
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 20.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a smoke detector and window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, American Express, Discover, and debit cards. Cash is not accepted. Noise-free guestrooms cannot be guaranteed.
    For guests' safety, the property includes a smoke detector and window guards in each accommodation.

We should mention

  • Children 18 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets are welcome in specific rooms only, which can be requested by contacting the property directly at the number on your booking confirmation (please see the Fees section for related charges).
  • Alcohol isn't served at Crystal Inn Hotel & Suites West Valley City.

Property is also known as

Crystal Inn Hotel West Valley City
Crystal West Valley City
Crystal Inn Hotel Suites West Valley City
Crystal Inn Hotel & Suites West Valley City Hotel
Crystal Inn Hotel & Suites West Valley City West Valley City

Crystal Inn Hotel & Suites West Valley City Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 1361 out of 2024 reviews
Rating 8 - Good. 420 out of 2024 reviews
Rating 6 - Okay. 138 out of 2024 reviews
Rating 4 - Poor. 54 out of 2024 reviews
Rating 2 - Terrible. 51 out of 2024 reviews

9.4/10

Cleanliness

9.2/10

Staff & service

9.0/10

Amenities

9.2/10

Property conditions & facilities

Reviews

10/10 Excellent

Jennifer

Travelled with family, Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Clean rooms, walking distance to the Maverick center and walking distance to good restaurants options
Stayed 1 night in Jan 2026

10/10 Excellent

Kumen

Stayed 1 night in Dec 2025

10/10 Excellent

Clay

Stayed 1 night in Oct 2025

10/10 Excellent

Richard L

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Really appreciated the courtesy airport shuttle/transportation
Stayed 1 night in Nov 2025

10/10 Excellent

Jessie

Stayed 1 night in Nov 2025

10/10 Excellent

Diane

Travelled with family
Liked: Cleanliness, staff & service, amenities
The Staff was polite, professional and obliging to solve my needs.
Stayed 4 nights in Nov 2025

10/10 Excellent

Johnny

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Easy check in and clean
Stayed 1 night in Nov 2025

2/10 Terrible

FABIOLA

Travelled with family
There were bugs in the room. We didn’t stay for the night and checked out. Will never stay there again
Stayed 1 night in Nov 2025

10/10 Excellent

Chandree

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We didn't eat breakfast
Stayed 1 night in Nov 2025

10/10 Excellent

Luis

Stayed 1 night in Nov 2025

10/10 Excellent

Charles

Stayed 1 night in Nov 2025

10/10 Excellent

Sandra

Stayed 1 night in Nov 2025

4/10 Poor

Jeannette

Stayed 1 night in Nov 2025

10/10 Excellent

Art

Liked: Cleanliness, amenities, property conditions & facilities
Great staff, very clean
Stayed 1 night in Nov 2025

10/10 Excellent

Jason

Liked: Cleanliness, staff & service, property conditions & facilities
This was the perfect spot to stay after seeing a concert. It was clean, quiet and staff were pleasant to work with.
Stayed 1 night in Nov 2025

10/10 Excellent

Susanne

Stayed 1 night in Nov 2025

10/10 Excellent

ChaRee

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really nice with the Maverik center so close
Stayed 1 night in Nov 2025

10/10 Excellent

Lydia

Business traveller
Liked: Cleanliness, staff & service, amenities
Clean & quiet room. Friendly and helpful staff
Stayed 2 nights in Nov 2025

8/10 Good

Manjinder

Liked: Cleanliness, amenities, property conditions & facilities
I only stayed overnight. The room was comfortable - a home away from home.
Stayed 1 night in Nov 2025

2/10 Terrible

Juan

Disliked: Cleanliness, amenities, property conditions & facilities
Very bad experience I went on a trip for 3 hours and when I arrived at the hotel they did not want to reside my dog they wanted me to give him a deposit of 200 dollars that were not refundable ... ... very bad service I do not recommend it
Stayed 1 night in Nov 2025

10/10 Excellent

Daniel, Pocatello

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel for ay event at the Maverick Center. Hotel was clean, pool was great, staff were pleasant. 5 stars.
Stayed 1 night in Nov 2025

10/10 Excellent

Melissa

Stayed 1 night in Nov 2025

10/10 Excellent

Trista

Liked: Cleanliness, staff & service, amenities
Exceptional hotel!!
Stayed 1 night in Nov 2025

8/10 Good

Nina

Liked: Cleanliness, staff & service, amenities
Great location for access to concert venue
Stayed 1 night in Nov 2025

6/10 Okay

Sarah

Stayed 1 night in Oct 2025