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Bahia Principe Grand El Portillo - All Inclusive

4.0 star property
All-inclusive beachfront property connected to a shopping center with 2 outdoor pools

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Bahia Principe Grand El Portillo - All Inclusive

Photo gallery for Bahia Principe Grand El Portillo - All Inclusive

2 outdoor pools, pool umbrellas, sun loungers
Children's play area - indoor
Minibar, in-room safe, desk, blackout drapes
Reception
Children's activities

Overview of Bahia Principe Grand El Portillo - All Inclusive

Reviews
8.4

Very good

Popular amenities

  • PoolPoolPool
  • SpaSpaSpa
  • Breakfast includedBreakfast includedBreakfast included
  • Parking includedParking includedParking included
  • LaundryLaundryLaundry
  • Free WiFiFree WiFiFree WiFi

Explore the area

Map
Las Terrenas, Las Terrenas, Samana, 32000
  • Popular LocationEl Portillo Beach Club3 min walk
  • Popular LocationRodizio1 min drive
  • Popular LocationOriental Restaurante1 min drive
  • Popular LocationBeach Garden Plaza8 min drive

Room options

View all photos for Junior Suite (Superior)

Minibar, in-room safe, desk, blackout drapes

Junior Suite (Superior)

  • 45 sq m
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

View all photos for Standard Room (Europe)

Separate tub and shower, jetted tub, free toiletries, hair dryer

Standard Room (Europe)

  • 22 sq m
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed

View all photos for Junior Suite (Superior)

Minibar, in-room safe, desk, blackout drapes

Junior Suite (Superior)

  • 45 sq m
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

View all photos for Junior Suite (Superior)

Minibar, in-room safe, desk, blackout drapes

Junior Suite (Superior)

  • 45 sq m
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

View all photos for Junior Suite (superior)

Minibar, in-room safe, desk, blackout drapes

Junior Suite (superior)

  • 45 sq m
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

View all photos for Standard Room (Europe)

Separate tub and shower, jetted tub, free toiletries, hair dryer

Standard Room (Europe)

  • 22 sq m
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed

View all photos for Standard Room

Separate tub and shower, jetted tub, free toiletries, hair dryer

Standard Room

  • 22 sq m
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed

View all photos for Standard Room

Separate tub and shower, jetted tub, free toiletries, hair dryer

Standard Room

  • 22 sq m
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed

View all photos for Junior Suite (Superior)

Minibar, in-room safe, desk, blackout drapes

Junior Suite (Superior)

  • 45 sq m
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

View all photos for Standard Room

Separate tub and shower, jetted tub, free toiletries, hair dryer

Standard Room

  • 22 sq m
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed

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About the area

Las Terrenas

Beachside getaway.You'll find La Iglesia Beach and Punta Popy Beach within 3 miles (5 km) of this property. Beach Garden Plaza and Playa Ballenas are also within 6 miles (10 km).

What's nearby

  • La Iglesia Beach - 8 min drive
  • Punta Popy Beach - 8 min drive
  • Plaza Rosada Shopping Center - 10 min drive
  • Playa Ballenas - 13 min drive
  • Playa Bonita - 28 min drive

Getting around

  • Las Americas Intl. Airport (SDQ) - 138 min drive

Restaurants

  • Oriental Restaurante - 1 min drive
  • El Portillo Beach Club - 3 min walk
  • Rodizio - 1 min drive
  • Flamboyan Pool Bar - 1 min drive
  • Portofino Restaurante - 1 min drive

About this property

Bahia Principe Grand El Portillo - All Inclusive

All-inclusive beachfront property connected to a shopping center with 2 outdoor pools
Bahia Principe Grand El Portillo - All Inclusive is an all-inclusive property. Room rates include meals and beverages at onsite restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages, and other amenities.

As a guest of Bahia Principe Grand El Portillo - All Inclusive, you'll find a full-service spa, a complimentary water park, and 2 outdoor swimming pools. There are 7 restaurants on site, along with a snack bar/deli. You can enjoy a drink at one of the bars, which include 7 bars/lounges, a beach bar, and a poolside bar. Free breakfast is available daily. WiFi is free in public spaces.

A children's pool, a nightclub, and a fitness center are also featured at the family-friendly Bahia Principe Grand El Portillo - All Inclusive. You'll have access to the health club at a partner property. Free self parking is available.

This 4-star Las Terrenas property is smoke free.

  • 606 guestrooms or units
  • 3 levels
  • 7 dining venues
  • 7 bars or lounges
  • Built in 2006
  • Buffet breakfast (free)
  • Nightclub
  • Deli
  • Kid's club
  • Childcare (surcharge)
  • Towels for the beach
  • Umbrellas for the beach
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Game room or arcade
  • Pool or billiards table
  • Terrace
  • Garden
  • Outdoor picnic space
  • Gift shop
  • Beauty salon
  • ATM
  • Onsite shopping
  • No smoking on site
  • Water dispenser
  • Bar on the beach
  • Bar by the pool
Bahia Principe Grand El Portillo - All Inclusive offers 606 air-conditioned accommodations with minibars and safes. Rooms open to balconies. Flat-screen televisions come with satellite channels. Bathrooms include separate bathtubs and showers with jetted bathtubs, bidets, complimentary toiletries, and hair dryers.

This Las Terrenas property provides complimentary wireless Internet access, with a speed of 25+ Mbps. Business-friendly amenities include desks and phones. Additionally, rooms include complimentary bottled water and coffee/tea makers. Housekeeping is provided daily.

Guests can indulge in a pampering treatment at the property's full-service spa. Services include facials, body wraps, body scrubs, and body treatments. A variety of treatment therapies are provided, including aromatherapy. The spa is equipped with a sauna.

The spa is open daily. Children under 12 years old are not allowed in the spa without adult supervision. Guests under 5 years old are not allowed in the spa.

Awards and affiliations

Eco-Certified Property
This property participates in Travelife, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

English, French, German, Italian, Spanish

Property amenities

Family friendly

  • 2 outdoor pools
  • Arcade/game room
  • Babysitting (surcharge)
  • Children's club
  • Children's pool
  • Free cribs/infant beds
  • Free rollaway/extra beds
  • Free water park access
  • In-room child care (surcharge)
  • Laundry facilities
  • Mini golf
  • Playground
  • Snack bar/deli
  • Waterslide

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking available
  • Free offsite parking within 230 ft
  • Roundtrip airport shuttle (surcharge)

Food and drink

  • Free buffet breakfast available daily 7:00 AM–10:30 AM
  • 7 restaurants
  • 7 bars/lounges, 1 beach bar and 1 poolside bar

Things to do

  • 2 outdoor pools
  • Access to nearby health club
  • Fitness classes
  • Arcade/game room
  • Basketball
  • Billiards/pool table
  • Canoeing
  • Children's pool
  • Fishing
  • Fitness center
  • Free water park access
  • Full-service spa
  • Kayaking
  • Mini golf
  • Nightclub
  • Outdoor tennis court
  • Parasailing
  • Playground
  • Sailing
  • Scuba diving
  • Shopping
  • Snorkeling
  • Tennis
  • Windsurfing

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • This property does not have elevators
  • Wheelchair-accessible parking

Room amenities

Entertainment

  • Flat-screen TV
  • Satellite channels

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains
  • Ceiling fan
  • Free cribs/infant beds
  • Free rollaway beds

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer
  • Jetted bathtub
  • Private bathroom
  • Separate bathtub and shower
  • Towels

Outdoor space

  • Balcony

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Minibar

More

  • Desk
  • Eco-friendly cleaning products used
  • LED light bulbs
  • Phone
  • Recycling
  • Restaurant dining guide
  • Safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Free rollaway/extra beds!
  • Free cribs (infant beds)!

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
This property uses eco-friendly cleaning products
Safety features at this property include a fire extinguisher and a first aid kit
Charges for extra guests may apply and vary according to property policy.
A cash deposit for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, and cash. This property uses eco-friendly cleaning products. For guests' safety, the property includes a fire extinguisher and a first aid kit in each accommodation. Contactless check-in and contactless check-out are available.

We should mention

  • Registered guests are the only ones allowed to be in guestrooms.

Property is also known as

Bahia Principe illo Inclusive
Grand Bahia Principe El Portillo All Inclusive Las Terrenas
Grand Bahia Principe El Portillo Las Terrenas
Bahia Principe Grand El Portillo
Grand Bahia Principe El Portillo All Inclusive
Bahia Principe Grand El Portillo All Inclusive
Bahia Principe Grand El Portillo - All Inclusive Las Terrenas

Bahia Principe Grand El Portillo - All Inclusive Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 551 out of 1002 reviews" "
Rating 8 - Good. 239 out of 1002 reviews" "
Rating 6 - Okay. 94 out of 1002 reviews" "
Rating 4 - Poor. 49 out of 1002 reviews" "
Rating 2 - Terrible. 69 out of 1002 reviews" "

9.0/10

Cleanliness

8.8/10

Staff & service

8.4/10

Amenities

8.6/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

2/10 Terrible

Kassandra

Liked: Cleanliness
Disliked: Staff & service
The hotel overall was a mediocre experience. The room was beautiful and was always cleaned very well. The hotel itself was pretty clean and and had lots of variety to offer in terms of food, drinks, activities, and different restaurants. However with all those amazing things the most important thing to me is staff treatment and how I was being treated as a guest. The staff was not very nice at all and a lot of them had many attitudes that were not pleasant. A lot of the waiters kicked us out of different restaurants for variety of reasons that didn’t make any sense to us and we understood some of them but the way situations were handled were very unpleasant and rude. We also decided to leave the hotel and discover the outskirts of the hotel and we left the hotel for 8 hours just to come back and find out our hotel room was left open for 8 hours after the cleaning ladies went in. We had a lot of valuable stuff in there and were schocked on how the room was left open. After trying to speak with a manager multiple times they didn’t want to let us speak with them and we had to basically force our way and they didn’t offer any help or solutions. We also had some trouble with the people in the front gate where they saw our car leave the hotel multiple times and they were being very ignorant and unpleasant about us coming in and out of the resort. Sometimes they didn’t want to let us in and sometimes they did so it was a whole mess.

10/10 Excellent

Carlos

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The resort is absolutely stunning & kept very clean. Staff is wonderful, helpful & accommodating, especially Victor at reception and Zoraida at privileges. We loved all the options at the buffet & the beach restaurant. The drinks were awesome. The only negative was that we were originally in a junior suite but at the end of the resort, we asked to be switched to a closer room and although they did switch us much closed, the room was old and busted up. There was no furniture to unpack into. The full size mirror was missing and the bathroom had writing on the walls. The room looked like it was about to be renovated. We were told that was the only room available to us. The Greek restaurant left much to be desired. Tiny portions and poor service. Sadly our vacation was cut short due to our daughter being hospitalized at home. We would love to return once things at home go back to normal. Love the Bahia resorts!!
Stayed 7 nights in Jan 2024

10/10 Excellent

Cesar

Stayed 3 nights in Jan 2024

10/10 Excellent

Jacqueline

Stayed 5 nights in Dec 2023

2/10 Terrible

Cliff

Disliked: Staff & service, property conditions & facilities
Stayed 4 nights in Dec 2023

8/10 Good

giorgio

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities
Good quality and price
Stayed 3 nights in Dec 2023

10/10 Excellent

Miriam, camden

Stayed 6 nights in Dec 2023

10/10 Excellent

Janixa

Stayed 3 nights in Dec 2023

6/10 Okay

ana

Travelled with family
Liked: Property conditions & facilities
Disliked: Amenities
We noticed that there's a differentiate treatment towards us because we're Dominican
Stayed 3 nights in Dec 2023

4/10 Poor

Darwin

Travelled with family, Travelled with family and small children, Travelled with partner, Travelled with group
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
We were there for 3 nights and our entire stay was super unpleasant. Check-in was disorganized, rooms were outdated with mosquitos and roaches everywhere, electrical issues in room, poorly air conditioned rooms, hard and uncomfortable mattress. This is the worst customer service I have received from staff at any resort I've been to, and I’ve been to over 25. They are more concerned with chit chatting among themselves than helping customers. The bars would continuously run out of things (like seltzer water and brugal, which is Dominican rum!!). The food at the buffet was a 5/10, got the job done but not great, the food at the restaurants was expected to be better but was also a 5/10. Even getting a cup of coffee in the morning was a 10 minute wait for someone to actually look at you and bring it over, because even if you asked it would take 10 minutes. Overall, the biggest downfall this resort will have is with their staff, super unfriendly, inattentive and not customer service oriented. At the time of booking it was approx. $600 for the 3 nights and I guess you get what you pay for. My expectations were low already but those weren’t even met. I would not recommend anyone to stay here. My family was part of the ”VIP” rooms and their experience was also below par, they was super disappointed.
Stayed 3 nights in Nov 2023