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Neige et Roc, The Originals Relais

4.0 star property
4-star ski hotel with 2 spa tubs

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Photo gallery for Neige et Roc, The Originals Relais

Indoor pool, seasonal outdoor pool, pool umbrellas, sun loungers
Exterior
Communicating Rooms Studio | Living area
Breakfast, lunch, dinner served; Regional cuisine
Superior room, southerly exposure | Bathroom
Reviews
9.2

Wonderful

Popular amenities

  • Hot tubHot tubHot tub
  • Pet-friendlyPet-friendlyPet-friendly
  • SpaSpaSpa
  • PoolPoolPool
  • Breakfast availableBreakfast availableBreakfast available
  • Parking includedParking includedParking included

Explore the area

Map
255 route de Taninges, Samoëns, 74340
  • Popular LocationJaysinia Alpine Botanical Gardens9 min walk
  • Popular LocationSamoens Ski Resort9 min walk
  • Popular LocationGrand Massif Express Gondola18 min walk
  • AirportGeneva (GVA-Cointrin Intl.)68 min drive

Room options

View all photos for Double Room, Bathtub

Double Room, Bathtub

Double Room, Bathtub

10/10 Exceptional
  • 21 sq m
  • Park view
  • Sleeps 3
  • 1 Queen Bed

View all photos for Superior Room

Superior Room

Superior Room

10/10 Exceptional
  • 23 sq m
  • Mountain view
  • Sleeps 3
  • 1 Double Bed OR 2 Twin Beds

View all photos for Communicating Rooms Studio

Communicating Rooms Studio | Living area

Communicating Rooms Studio

  • 45 sq m
  • Mountain view
  • Sleeps 4
  • 1 Double Bed and 2 Twin Beds

View all photos for Junior Suite

Junior Suite

Junior Suite

10/10 Exceptional
  • 33 sq m
  • Mountain view
  • Sleeps 4
  • 1 Double Bed and 2 Twin Beds

View all photos for Superior room, southerly exposure

Superior room, southerly exposure

Superior room, southerly exposure

  • 23 sq m
  • Mountain view
  • Sleeps 3
  • 2 Twin Beds OR 1 Double Bed

View all photos for Twin Room, Annex Building

In-room safe, desk, soundproofing, free cribs/infant beds

Twin Room, Annex Building

  • 21 sq m
  • Park view
  • Sleeps 3
  • 2 Twin Beds

View all photos for Double Room, Annex Building

Double Room, Annex Building

Double Room, Annex Building

10/10 Exceptional
  • 45 sq m
  • Mountain view
  • Sleeps 3
  • 1 Double Bed

View all photos for Suite

Suite

Suite

  • 45 sq m
  • Mountain view
  • Sleeps 3
  • 1 Double Bed OR 2 Twin Beds

View all photos for Triple Room, Bathtub

Triple Room, Bathtub

Triple Room, Bathtub

10/10 Exceptional
  • 23 sq m
  • Mountain view
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed

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The price is CA $201
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CA $228 total
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About the area

Samoëns

Skiing getaway.You'll be within half a mile (1 km) of Jaysinia Alpine Botanical Gardens and 2 miles (3 km) of Grand Massif Express Gondola with a stay here. Also within 9 miles (15 km) are Lac de Joux Plane and Sixt-Fer-a-Cheval Nature Reserve.

What's nearby

  • Jaysinia Alpine Botanical Gardens - 9 min walk
  • Samoens Ski Resort - 9 min walk
  • Grand Massif Express Gondola - 18 min walk
  • Morillon Ski Resort - 6 min drive
  • Lac de Joux Plane - 15 min drive

Getting around

  • Marignier Station - 20 min drive
  • Geneva International Airport (GVA) - 68 min drive

Restaurants

  • La Canette Burger - 7 min walk
  • Pizzeria du Giffre - 16 min walk
  • Le Mazot - 18 min walk
  • À la Jâysinia - 7 min walk
  • La Table de Fifine - 12 min walk

About this property

Neige et Roc, The Originals Relais

4-star ski hotel with 2 spa tubs
Indulge in a treatment at the full-service spa or soothe your muscles in one of the 2 spa tubs after a day on the slopes. Getting to the slopes is a breeze with this mountain hotel's complimentary ski shuttle. Neige et Roc, The Originals Relais helps provide the perfect winter holiday with ski storage and ski passes. When the sun goes down, sip après-ski drinks in the hotel's bar.

There's a restaurant on site, as well as a snack bar/deli. Public spaces have free WiFi. This ski hotel also offers an indoor pool, a health club, and an outdoor tennis court. Free self parking is available.

This 4-star Samoëns hotel is smoke free.

  • 48 guestrooms or units
  • 2 buildings
  • Deli
  • Childcare (surcharge)
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Ski lift tickets
  • Ski equipment storage
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (limited hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Concierge
  • Game room or arcade
  • Pool or billiards table
  • Library
  • Terrace
  • Garden
  • BBQ grill(s)
  • Outdoor picnic space
  • Newspapers in lobby (free)
  • Fireplace in lobby
  • Elevator
  • No smoking on site
  • Bar or lounge
  • Dining venue
Neige et Roc, The Originals Relais offers 48 accommodations with safes and complimentary newspapers. Rooms open to balconies. Flat-screen televisions come with satellite channels. Bathrooms include bathtubs or showers, bathrobes, slippers, and complimentary toiletries.

This Samoëns hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is provided daily.

Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include sports massages and massages. The spa is equipped with Turkish bath/hammam. A variety of treatment therapies are provided, including reflexology.

Languages

English, French, German

Property amenities

Family friendly

  • Arcade/game room
  • Baby monitor
  • Babysitting (surcharge)
  • Changing table
  • Children's books
  • Children's games
  • Children's toys
  • Dining table
  • Free cribs/infant beds
  • Highchair
  • Indoor pool
  • Laundry facilities
  • Playground
  • Rollaway/extra beds (surcharge)
  • Seasonal outdoor pool
  • Snack bar/deli
  • Soundproofed rooms
  • Waterslide

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking available
  • Free ski shuttle

Food and drink

  • Buffet breakfast available for a fee daily: EUR 18 for adults and EUR 10 for children
  • 1 restaurant
  • 1 bar
  • Room service available

Things to do

  • 2 spa tubs
  • Arcade/game room
  • Billiards/pool table
  • Fitness center
  • Full-service spa
  • Hiking/biking trails
  • Indoor pool
  • Outdoor tennis court
  • Playground
  • Sauna
  • Seasonal outdoor pool
  • Sledding
  • Steam room
  • Table tennis

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair-accessible parking
  • Wheelchair accessible (may have limitations)

Room amenities

Entertainment

  • Flat-screen TV
  • Satellite channels

Bedroom

  • Bed sheets
  • Free cribs/infant beds
  • Heating
  • Rollaway/extra beds (surcharge)

Bathroom

  • Bathrobes
  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Shampoo
  • Soap
  • Towels

Outdoor space

  • Balcony

Food and drink

  • Dining table
  • Electric kettle
  • Toaster

More

  • Connecting rooms available
  • Desk
  • Dryer
  • Free newspapers
  • Phone
  • Safe
  • Slippers
  • Soundproofing

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 10:00 PM
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 10 AM

Special check-in instructions

The front desk is open daily from 7 AM - 11 PM
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 9 PM please contact the property in advance using the information on the booking confirmation
At check-in, guests must provide either a negative PCR COVID-19 test result or a record of full COVID-19 vaccination
Negative COVID-19 test result requirement applies to all guests aged 18 and up, and test must have been administered no more than 24 hours prior to check-in; COVID-19 vaccination record requirement applies to all guests aged 18 and up

Renovations and closures

The property is closed between April 4 and June 1.

Access methods

Staffed front desk

Pets

  • Pets: EUR 15 per pet, per day
  • Only dogs and cats are allowed
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for EUR 30.0 per day.
  • Free cribs (infant beds)!

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 2.00 per person, per night. This tax does not apply to children under 18 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately EUR 18 for adults and EUR 10 for children
  • Pet fee: EUR 15 per pet, per day
  • Service animals are exempt from fees
  • Rollaway bed fee: EUR 30.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, and cash. Cashless payment methods are available for all transactions. Contactless check-in is available. At check-in, guests must provide either a negative PCR COVID-19 test result or a record of full COVID-19 vaccination. The negative COVID-19 test result requirement applies to all guests aged 18 and up, and the test must have been administered no more than 24 hours prior to check-in. COVID-19 vaccination record requirement applies to all guests aged 18 and up.

We should mention

  • Onsite cash transactions can't exceed EUR 1000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • The outdoor pool closes for the season in September.
  • Pool access available from 8:00 AM to 7:30 PM.
  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

National rating

This property has received its official star rating from the French Tourism Development Agency, ATOUT France.

Property is also known as

Hotel Originals Neige Roc Samoens
Hôtel Neige et Roc Samoens
Neige et Roc
Neige Et Roc Hotel
Neige et Roc Samoens
Hotel Originals Neige Roc
Originals Neige Roc Samoens
Originals Neige Roc
Neige et Roc The Originals Relais
Neige et Roc, The Originals Relais Hotel
Neige et Roc, The Originals Relais Samoëns
Neige et Roc, The Originals Relais Hotel Samoëns

Neige et Roc, The Originals Relais Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 57 out of 91 reviews" "
Rating 8 - Good. 29 out of 91 reviews" "
Rating 6 - Okay. 4 out of 91 reviews" "
Rating 4 - Poor. 0 out of 91 reviews" "
Rating 2 - Terrible. 1 out of 91 reviews" "

9.6/10

Cleanliness

9.6/10

Staff & service

9.4/10

Amenities

9.2/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

Kate

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Feedback
Great location, ski bus stop right outside. Heated and easy accessible ski / boot locker room. Rooms quiet and comfortable. Overall fantastic stay!
Stayed 7 nights in Feb 2024

10/10 Excellent

A

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely Alpine Hotel, great hosts
Only thing is the pool is too cold for the weather, I would rather it to be a few degrees warmer
Stayed 1 night in Jan 2024

10/10 Excellent

Rebecca

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good quality hotel
Great location next to the ski bus stop. The hotel manager and his wife were very friendly and helpful when there was a problem with the ski lift operations.
Stayed 3 nights in Mar 2023

10/10 Excellent

Emma

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Warm and welcoming - top service!
Very warm and welcoming , loved our stay and the hotel was perfect. Clean, friendly and perfect for a weekend on the slopes
Stayed 3 nights in Mar 2023

10/10 Excellent

Michael

Travelled with partner
Liked: Staff & service, amenities, property conditions & facilities
Small family run hotel everything was really good.
Stayed 4 nights in Feb 2023

10/10 Excellent

Tanya

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really nice comfy hotel, with a fantastic spa area. Really have to say thankyou to the staff who were incredibly helpful throughout Thank you
Stayed 2 nights in Feb 2023

8/10 Good

Rupa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2023

8/10 Good

Verified traveller

Travelled with pets, Travelled with partner
Liked: Cleanliness, amenities
We had an OK stay however we felt the hotel was too busy and there were too many people at the swimming pool/sitting area - there was no social distancing going on - so we didn't feel comfortable about using this facility, which was why we decided to book to stay there in the first place, so that was frustrating! The staff were nice, not very communicative however. The biggest problem however was the lack of air conditioning in the rooms - our room also had a room which got the afternoon/evening sun - it was like a sauna - overnight it was very difficult to sleep in such hot conditions. We also had the world's smallest toilet. However our bathroom had a bath so it was a nice luxury to draw a bath in the morning and open the windows to see the beautiful scenery. Dinner in the eve was nice, service was good, food good but portions a bit small, prices in line with the area. Overall nice enough and in a quite location, but it felt small and claustraphobic inside - wouldn't stay here again.
Stayed 1 night in Jul 2021

8/10 Good

Bruce

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nice hotel.
Very nice hotel. Great location. Plenty parking. Lovely owners. Would book again. Only downside, breakfast very overpriced.
Stayed 8 nights in Feb 2020

10/10 Excellent

Adam, TX

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Such a great property! Close to everything and the staff bent over backwards to make sure the guests were taken care of.
Stayed 2 nights in Feb 2020