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Best Western Plus Atrium Inn

2.5 star property
Enjoy free breakfast at this Schertz hotel

Choose dates to view prices

Photo gallery for Best Western Plus Atrium Inn

Lobby
Exterior
Standard Room, 2 Queen Beds, Refrigerator & Microwave, Pool View | Bathroom
Standard Room, 2 Queen Beds, Refrigerator & Microwave, Poolside
Indoor pool

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Housekeeping
  • Gym
  • 24/7 front desk

Explore the area

Map
17401 IH 35 N, Schertz, TX, 78154-1265
  • Randolph Air Force Base
    ‪9 min drive‬
  • Joint Base San Antonio
    ‪9 min drive‬
  • Natural Bridge Caverns
    ‪13 min drive‬
  • San Antonio, TX (SAT-San Antonio Intl.)
    ‪19 min drive‬

Room options

View all photos for Standard Room, 1 King Bed, Accessible, Poolside

1 bedroom, pillowtop beds, desk, laptop workspace

Standard Room, 1 King Bed, Accessible, Poolside

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

9.6 out of 10
Exceptional
(7 reviews)
  • Sleeps 2
  • 1 King Bed

Standard Room, 1 King Bed, Accessible, Bathtub

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

8.0 out of 10
Very good
(12 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds, Refrigerator & Microwave, Pool View

Standard Room, 2 Queen Beds, Refrigerator & Microwave, Pool View

Standard Room, 2 Queen Beds, Refrigerator & Microwave, Pool View

8.6 out of 10
Excellent
(8 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds, Refrigerator & Microwave, Poolside

Standard Room, 2 Queen Beds, Refrigerator & Microwave, Poolside

Standard Room, 2 Queen Beds, Refrigerator & Microwave, Poolside

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Refrigerator & Microwave, Poolside

Standard Room, 1 King Bed, Refrigerator & Microwave, Poolside

Standard Room, 1 King Bed, Refrigerator & Microwave, Poolside

8.0 out of 10
Very good
(1 review)
  • Sleeps 2
  • 1 King Bed

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About the area

Schertz

In Schertz .Within 6 miles (10 km) of this Schertz hotel, you'll find Schertz Dog Park and Northcliffe Golf Club. Cibolo Creek - Schertz Trailhead and Olympia Hills Golf Course are also within 6 miles (10 km).

What's nearby

  • Cibolo Creek - Schertz Trailhead - 8 min drive - 6.8 km
  • Randolph Air Force Base - 9 min drive - 9.0 km
  • Joint Base San Antonio - 9 min drive - 9.0 km
  • Morgan's Wonderland - 10 min drive - 15.3 km
  • Natural Bridge Caverns - 13 min drive - 15.8 km

Getting around

  • San Antonio Station - 22 min drive
  • San Antonio International Airport (SAT) - 17 min drive

Restaurants

  • ‪McDonald's - ‬6 min walk
  • ‪Whataburger - ‬9 min walk
  • ‪Raising Cane's Chicken Fingers - ‬9 min walk
  • ‪Mama Margie's Mexican Restaurant - ‬13 min walk
  • ‪Chick-fil-A - ‬11 min walk

About this property

Best Western Plus Atrium Inn

Enjoy free breakfast at this Schertz hotel
Best Western Plus Atrium Inn offers its guests an indoor pool, a hot tub, and a fitness center. A computer station is on site and WiFi is free in public spaces. A 24-hour business center and a meeting room are available. Free breakfast is served daily. Multilingual staff, tour/ticket assistance, and complimentary newspapers in the lobby are also featured at the business-friendly Best Western Plus Atrium Inn. Free self parking is available.

This Schertz hotel is smoke free.

  • 61 guestrooms or units
  • Full breakfast (free)
  • Business center (24 hours)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff is multilingual
  • Front-desk safe
  • Tour and ticket information
  • Newspapers in lobby (free)
  • Elevator
  • No smoking on site
  • 1 conference room
Best Western Plus Atrium Inn offers 61 air-conditioned accommodations with coffee/tea makers and hair dryers. Beds feature pillowtop mattresses. Flat-screen televisions are featured in guestrooms. Refrigerators and microwaves are provided. Bathrooms include shower/tub combinations and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access (speed: 100+ Mbps (good for 1–2 people or up to 6 devices)). Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Housekeeping is provided daily.

Languages

English, Spanish

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Property amenities

Family friendly

  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Separate bedroom

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • RV/bus/truck parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free full breakfast available 6:00 AM to 9:00 AM on weekdays and 6:30 AM to 10:00 AM on weekends

Things to do

  • Gym
  • Hot tub
  • Indoor pool

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 2 accessible parking spaces
  • Braille/raised signage
  • Elevator (68 inch wide door)
  • Lever door handles
  • Pool access ramp on site
  • Pool hoist on site
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible van parking

Room amenities

Entertainment

  • Flat-screen TV with premium channels

Bedroom

  • Bedsheets provided
  • Pillowtop mattress

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability

Check-out

Check-out before 11 AM
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Guests will receive an email within 24 hours before arrival with check-in instructions; front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, and Discover. Cash is not accepted. This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western).

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Best Western Atrium
Best Western Plus Atrium
Best Western Plus Atrium Inn
Best Western Plus Atrium Inn Schertz
Best Western Plus Atrium Schertz
Atrium Hotel Schertz
Best Plus Atrium Schertz
Best Western Plus Atrium Inn Hotel
Best Western Plus Atrium Inn Schertz
Best Western Plus Atrium Inn Hotel Schertz

Best Western Plus Atrium Inn Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 558 out of 1004 reviews
Rating 8 - Good. 278 out of 1004 reviews
Rating 6 - Okay. 110 out of 1004 reviews
Rating 4 - Poor. 31 out of 1004 reviews
Rating 2 - Terrible. 27 out of 1004 reviews

9.0/10

Cleanliness

9.0/10

Staff & service

8.4/10

Amenities

8.8/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

John

Liked: Cleanliness, property conditions & facilities
Great place
Stayed 5 nights in May 2025

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Apr 2025

8/10 Good

Tracy

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Don’t let the outside fool you!!

Let’s just say the outside doesn’t match the inside. I was pleasantly surprised how it looked inside. It smelled great. The staff were very nice. The breakfast was not bad. You can tell our room had a water leak at one time but overall wasn’t a bad stay.
Stayed 2 nights in Apr 2025

2/10 Terrible

Daniel

Travelled with group
Disliked: Amenities
We were traveling with another couple and when we checked in, we had a room but when the other couple went to their room, someone’s stuff was already in there. The attendant said they had no more rooms available, so we all had to load up all our stuff and drive 2 hours away to another hotel, because there were no more hotels in town available. It was very late at night and incredibly inconvenient
Stayed 1 night in Apr 2025

10/10 Excellent

Richard

Stayed 1 night in Apr 2025

10/10 Excellent

Miguel

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

10/10 Excellent

Shola

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It just an average hotel thay is clean, outdated but a little overpriced
Stayed 1 night in Mar 2025

10/10 Excellent

richard

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My son loved the swimming pool but I thought I got a pool level instead got a pool view but it was my mistake
Stayed 3 nights in Mar 2025

10/10 Excellent

Linda

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I have stayed in at this facility at least 5-6 times and each time it's been a fantastic experience. The Owner is so sweet, he never misses extending a warm greeting to his guest.
Stayed 4 nights in Mar 2025

10/10 Excellent

Mariola

Travelled with family
Liked: Amenities
The manager was very friendly but the desk guy was not. Problems with towels at the poolside.
Stayed 2 nights in Mar 2025

10/10 Excellent

Abel, Edinburg

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good service and great breakfast,
Stayed 1 night in Feb 2025

10/10 Excellent

Freddy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

10/10 Excellent

Michael

Stayed 1 night in Mar 2025

10/10 Excellent

JASON

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

San Antonio trip

Very clean & quiet….close driving distance to downtown San Antonio/Riverwalk
Stayed 2 nights in Mar 2025

8/10 Good

Celia

Business traveller, Travelled with partner
Liked: Staff & service, property conditions & facilities
Disliked: Cleanliness
In the middle of the night something has bitten me and it was bed bugs. I checked the bed and found bed bugs. I informed them and they immediately changed me to another room but, that’s terrible finding bed bugs in the bed.
Stayed 2 nights in Mar 2025

10/10 Excellent

Ralph

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Feb 2025

10/10 Excellent

joe

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2025

2/10 Terrible

Irma

Travelled with family
Stayed 1 night in Feb 2025

8/10 Good

Nina

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

8/10 Good

Hector

Liked: Cleanliness, staff & service, property conditions & facilities
Clean
Stayed 2 nights in Feb 2025

6/10 Okay

Joshua

Travelled with family
Disliked: Cleanliness

Won’t stay again.

The very first time we walked into our room a roach scurried into the bathroom. This happened again the second evening we got back to the room. The hall and stairs did not get vacuumed once the four days we were there. It needed it. Our room keys had multiple issues of not working. The staff was very friendly. The hot tub was nice. The breakfast was good.
Stayed 4 nights in Feb 2025

10/10 Excellent

Cathy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean and friendly staff.
Stayed 1 night in Feb 2025

10/10 Excellent

Danielle

Business traveller, Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent service

They were very accommodating with our school function and even let the kids check in early to get ready for the event. The breakfast was fresh and had several choices. The only negative was the bed was too firm for my liking and the elevator was very slow.
Stayed 1 night in Feb 2025

10/10 Excellent

Dilshat

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice
Stayed 2 nights in Dec 2024

10/10 Excellent

Allison

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2024