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Holiday Inn San Antonio - Riverwalk by IHG

3.0 star property
3-star hotel near San Antonio Majestic Theater

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Photo gallery for Holiday Inn San Antonio - Riverwalk by IHG

Meeting facility
Property amenity
Exterior
View from room
Exterior

Reviews

8.4 out of 10
Very good

Popular amenities

  • Room service
  • Housekeeping
  • Hot tub
  • Bar

Explore the area

Map
217 North St. Mary's Street, San Antonio, TX, 78205-2803
  • River Walk
    ‪1 min walk‬
  • Market Square
    ‪8 min walk‬
  • Henry B. González Convention Center
    ‪10 min walk‬
  • San Antonio, TX (SAT-San Antonio Intl.)
    ‪12 min drive‬

Room options

View all photos for Suite, 1 Bedroom

Premium bedding, desk, blackout drapes, iron/ironing board

Suite, 1 Bedroom

  • 33 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room

Premium bedding, desk, blackout drapes, iron/ironing board

Standard Room

  • 27 sq m
  • Sleeps 2
  • 1 Twin Bed

View all photos for Standard Room, 2 Double Beds

Premium bedding, desk, blackout drapes, iron/ironing board

Standard Room, 2 Double Beds

  • 27 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Suite, 1 Bedroom, Balcony

Premium bedding, desk, blackout drapes, iron/ironing board

Suite, 1 Bedroom, Balcony

  • 33 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Premium Room, 1 King Bed with Sofa bed (High Floor)

Premium bedding, desk, blackout drapes, iron/ironing board

Premium Room, 1 King Bed with Sofa bed (High Floor)

  • 27 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Standard Room, 2 Queen Beds (High Floor)

Premium bedding, desk, blackout drapes, iron/ironing board

Standard Room, 2 Queen Beds (High Floor)

  • 27 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed with Sofa bed

Premium bedding, desk, blackout drapes, iron/ironing board

Standard Room, 1 King Bed with Sofa bed

  • 27 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Standard Room, 1 King Bed, River View

View from room

Standard Room, 1 King Bed, River View

  • River view
  • 27 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Premium Room

Premium bedding, desk, blackout drapes, iron/ironing board

Premium Room

  • 27 sq m
  • Sleeps 2
  • 1 Twin Bed

View all photos for Standard Room, 2 Queen Beds

Premium bedding, desk, blackout drapes, iron/ironing board

Standard Room, 2 Queen Beds

  • 27 sq m
  • Sleeps 4
  • 2 Queen Beds

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2 restaurants, breakfast served

InterContinental San Antonio Riverwalk by IHG

Downtown San Antonio
  • Pool
  • Pet-friendly
  • Free WiFi
  • Restaurant
4.7 out of 5, Exceptional, 389 reviews
The price is CA $234
CA $317 total
includes taxes & fees
Jun 8 - Jun 9
InterContinental San Antonio Riverwalk by IHG

About the area

San Antonio

Heart of San Antonio.With a stay at this Downtown San Antonio hotel, you'll be steps from San Antonio Majestic Theater and Aztec Theater. River Walk and Briscoe Western Art Museum are also within half a mile (1 km).

What's nearby

  • River Walk - 1 min walk - 0.0 km
  • San Antonio Majestic Theater - 3 min walk - 0.3 km
  • Market Square - 8 min walk - 0.8 km
  • Henry B. González Convention Center - 10 min walk - 0.9 km
  • Alamodome - 3 min drive - 2.7 km

Getting around

  • San Antonio Station - 8 min drive
  • San Antonio International Airport (SAT) - 18 min drive

Restaurants

  • ‪Iron Cactus Mexican Restaurant and Margarita Bar - ‬2 min walk
  • ‪Rita's On The River - ‬4 min walk
  • ‪Double Standard - ‬3 min walk
  • ‪The Esquire Tavern - ‬5 min walk
  • ‪Drury Plaza Hotel Kickback - ‬3 min walk

About this property

Holiday Inn San Antonio - Riverwalk by IHG

3-star hotel near San Antonio Majestic Theater
Holiday Inn San Antonio - Riverwalk by IHG offers its guests an outdoor pool, a hot tub, and a fitness center. There's a restaurant on site, as well as a coffee shop/cafe and a snack bar/deli. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is free in public spaces.

Business amenities include a 24-hour business center and 9 meeting rooms. Event space at this hotel measures 10000 square feet (929 square meters) and includes conference space. A terrace, multilingual staff, and gift shops/newsstands are also featured at the business-friendly Holiday Inn San Antonio - Riverwalk by IHG. For a fee, parking is available.

This 3-star San Antonio hotel is smoke free.

  • 313 guestrooms or units
  • 23 levels
  • Meeting rooms
  • 10000 sq ft of conference space
  • 929 sq m of conference space
  • Deli
  • Poolside lounge chairs
  • Business center (24 hours)
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Terrace
  • Garden
  • Gift shop
  • Newspapers in lobby (free)
  • Television in lobby
  • ATM
  • Bellhop
  • Elevator
  • No smoking on site
  • Bar or lounge
  • Coffee shop
  • Dining venue
Holiday Inn San Antonio - Riverwalk by IHG offers 313 accommodations with complimentary newspapers and coffee/tea makers. Beds feature premium bedding. A pillow menu is available. 37-inch LED televisions come with premium satellite channels. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

Languages

English, Spanish

Similar properties

Exterior

Drury Plaza Hotel San Antonio Riverwalk

  • Pool
  • Hot tub
  • Breakfast included
  • Pet-friendly
4.7 out of 5, Exceptional, 3,428 reviews
The price is CA $165
CA $195 total
includes taxes & fees
Jun 5 - Jun 6
Drury Plaza Hotel San Antonio Riverwalk

Property amenities

Family friendly

  • In-room crib
  • Laundry facilities
  • Mini-fridge
  • Outdoor pool
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • Self parking on site (USD 39 per day; includes in/out privileges)
  • Valet parking on site (USD 47 per day; includes in/out privileges)
  • Wheelchair-accessible parking available
  • Onsite parking includes off-street options

Food and drink

  • Daily buffet breakfast available 6:30 AM to 11:00 AM for a fee: USD 21.95 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Snack bar/deli

Things to do

  • Gym
  • Hot tub
  • Outdoor pool
  • TV in common areas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

Room amenities

Entertainment

  • 37-inch LED TV with premium satellite channels

Bedroom

  • Blackout drapes
  • Free crib
  • Pillow menu
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Mini-fridge

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Electrical adapters
  • Free daily newspapers
  • Free local calls
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in time starts at 4 PM
Contactless check-in available
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 18 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 10.0 per night.
  • Free cribs (infant beds)!

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately USD 21.95 per person
  • Self parking fee: USD 39.00 per day (in/out privileges)
  • Valet parking fee: USD 47.00 per day (in/out privileges)
  • Rollaway bed fee: USD 10.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector and a smoke detector
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, and Carte Blanche. Cash is not accepted. 
    For guests' safety, the property includes a carbon monoxide detector and a smoke detector in each accommodation. This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG).

We should mention

  • Pool access available from 9 AM to 10 PM.
  • Up to 2 children 18 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Holiday Inn Hotel San Antonio Riverwalk
Holiday Inn San Antonio Riverwalk
San Antonio Riverwalk Holiday Inn
Holiday Inn Riverwalk Hotel San Antonio
Holiday Inn San Antonio Riverwalk Hotel
Holiday Inn Riverwalk Hotel
Holiday Inn Riverwalk
Holiday Inn San Antonio
San Antonio Holiday Inn
Riverwalk Holiday Inn

Holiday Inn San Antonio - Riverwalk by IHG Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 572 out of 1010 reviews
Rating 8 - Good. 213 out of 1010 reviews
Rating 6 - Okay. 111 out of 1010 reviews
Rating 4 - Poor. 64 out of 1010 reviews
Rating 2 - Terrible. 50 out of 1010 reviews

8.6/10

Cleanliness

8.8/10

Staff & service

8.2/10

Amenities

8.4/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

CLARK VAN

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2025

2/10 Terrible

DEBASISH

Travelled with family
Disliked: Cleanliness, staff & service
Not good at all
Stayed 2 nights in Feb 2025

8/10 Good

Mary

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Front desk staff could have been more helpful and friendly. When we arrived, we asked about open restaurants, and she had no suggestions. The next day we had some issues in the room. We were gone until evening, and upon our return, they had not been addressed.
Stayed 4 nights in Feb 2025

10/10 Excellent

Briana

Stayed 2 nights in Feb 2025

10/10 Excellent

emrah

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Feb 2025

2/10 Terrible

Julie

Travelled with partner
Disliked: Cleanliness, staff & service, property conditions & facilities
Bed and pillows were uncomfortable, there was loud guests in the hallways, slamming doors and overall a poor experience
Stayed 1 night in Feb 2025

10/10 Excellent

margaret

Travelled with partner
Liked: Amenities
Amazing customer service!!!
Stayed 1 night in Feb 2025

10/10 Excellent

Randall

Stayed 1 night in Jan 2025

2/10 Terrible

Tammie

Travelled with family
Disliked: Staff & service, amenities, property conditions & facilities
I booked my room 2 months ahead of time. When I checked in the young man said my room was already booked and he had to move me but I couldn't get a kingsize bed. I willingly moved but at check out I was charged $469 for the highrise suite. I stayed on the 3rd floor with a broken bed. The hot tub had broken tile/glass on the floor and none of the jets were working. I was given the option to park for $34 or valet for much more. When I chose to park myself, I was told I had to park down the street there was no more room. The water in the room never got over luke warm. I stayed 3 nights but will never go back.
Stayed 3 nights in Feb 2025

8/10 Good

Ilonna

Liked: Cleanliness, staff & service, property conditions & facilities
Quiet area of the riverwalk.
Stayed 2 nights in Feb 2025

10/10 Excellent

Victoria

Stayed 1 night in Feb 2025

8/10 Good

Anthony, Rock Springs

Travelled with partner
Liked: Staff & service, amenities, property conditions & facilities
The front desk clerk named Snow is amazing and friendly.
Stayed 1 night in Feb 2025

10/10 Excellent

Jon

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent service

Great stay
Stayed 1 night in Feb 2025

10/10 Excellent

Larry

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
This place always satisfies. Great location for crashing after attending concerts at The Beautiful Majestic Theater!
Stayed 1 night in Feb 2025

10/10 Excellent

Leslie

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
staff is super nice
Stayed 3 nights in Feb 2025

4/10 Poor

Mary C

Disliked: Cleanliness, property conditions & facilities

10/10 Excellent

Tina

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall the property was great. I am not knocking since I knew there was no breakfast included, but that would be a good add.
Stayed 2 nights in Feb 2025

10/10 Excellent

Analicia Garcia

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We enjoyed our stay.
Stayed 1 night in Jan 2025

8/10 Good

Tonia

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Walking distance from most river walk attractions would’ve been awesome except everywhere you walked smelled like a toilet.
Stayed 2 nights in Feb 2025

10/10 Excellent

Phyllis

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

10/10 Excellent

James L

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

10/10 Excellent

Larry

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy access to the Majestic Theater by mobility scooter. Fast elevators!
Stayed 1 night in Feb 2025

6/10 Okay

Michael Joshua

Business traveller, Travelled with partner
Overall we liked the hotel and loved the location. Far enough from the main Riverwalk loop that it wasnt loud or crowded, but only a two minute walk to get to that area. The Alamo is also just a few minutes away. The problem was our keys kept wiping out. We got locked out of the back from the river once, locked out of the parking garage once, locked in the elevator once, and locked out of our room twice. Staff kept saying not to put them near phones or credit card, which we didnt. It was very frustrating and we were not offered any compensation.
Stayed 3 nights in Feb 2025

10/10 Excellent

Salim

Travelled with family and small children
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The parking ticket had $20 written on it and they charge $39. Overall under 3 star hotel
Stayed 1 night in Jan 2025

8/10 Good

Fei

Liked: Cleanliness, property conditions & facilities
Great location but the room is a little outdated
Stayed 1 night in Dec 2024