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The Westin San Antonio North

4.0 star property
Hotel near USAA Corporate Office Headquarters in San Antonio

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Photo gallery for The Westin San Antonio North

Indoor pool, outdoor pool
Room, 1 King Bed
Daily buffet breakfast (USD 18.95 per person)
Exterior
Interior entrance

Reviews

8.4 out of 10
Very good

Popular amenities

  • Parking available

Explore the area

View in a map
9821 Colonnade Blvd, San Antonio, TX, 78230
  • Place, USAA Corporate Office Headquarters
    ‪2 min drive‬
  • Place, The Shops of La Cantera
    ‪7 min drive‬
  • Place, Six Flags Fiesta Texas
    ‪8 min drive‬
  • Airport, San Antonio, TX (SAT-San Antonio Intl.)
    ‪10 min drive‬

Room options

View all photos for Executive Room, 1 King Bed with Sofa bed

Executive Room, 1 King Bed with Sofa bed | Living area

Executive Room, 1 King Bed with Sofa bed

8.6 out of 10
Excellent
(18 reviews)
  • 38 sq m
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 1 King Bed

Room, 1 King Bed

Room, 1 King Bed

8.8 out of 10
Excellent
(118 reviews)
  • 37 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds

Room, 2 Queen Beds

Room, 2 Queen Beds

8.8 out of 10
Excellent
(89 reviews)
  • 37 sq m
  • Sleeps 4
  • 2 Queen Beds

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About the area

San Antonio

Vance Jackson stay.Your stay at this Vance Jackson hotel places you within 9 miles (15 km) of Six Flags Fiesta Texas and The Shops of La Cantera. San Antonio Zoo and Aquarium is within 9 miles (15 km) and River Walk is within 12 miles (20 km).

What's nearby

  • USAA Corporate Office Headquarters - 2 min drive - 2.7 km
  • South Texas Medical Center - 4 min drive - 4.5 km
  • The Shops of La Cantera - 7 min drive - 9.8 km
  • Six Flags Fiesta Texas - 8 min drive - 10.5 km
  • River Walk - 13 min drive - 18.1 km

Getting around

  • San Antonio Station - 15 min drive
  • San Antonio International Airport (SAT) - 15 min drive

Restaurants

  • ‪McDonald's - ‬9 min walk
  • ‪Mama Margies Mexican Restaurant - ‬9 min walk
  • ‪Wurzbach Ice House - ‬8 min walk
  • ‪Ali Baba International Food Market - ‬11 min walk
  • ‪Taco Bell - ‬12 min walk

About this property

The Westin San Antonio North

Hotel near USAA Corporate Office Headquarters in San Antonio
The Westin San Antonio North offers its guests an indoor pool, an outdoor pool, a hot tub, and a fitness center. Along with a restaurant, there's a coffee shop/cafe on site. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. A computer station is on site and WiFi is free in public spaces.

You'll find a 24-hour business center on site. Event space at this hotel measures 24979 square feet (2321 square meters) and includes conference space. A terrace, multilingual staff, and tour/ticket assistance are also featured at the business-friendly The Westin San Antonio North. Parking is available for a fee.

This San Antonio hotel is smoke free.

  • 1 building
  • 326 guestrooms or units
  • 19 levels
  • 24979 sq ft of conference space
  • 2321 sq m of conference space
  • Built in 1984
  • Business center (24 hours)
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Terrace
  • Garden
  • Television in lobby
  • ATM
  • Bellhop
  • Elevator
  • No smoking on site
  • Bar or lounge
  • Coffee shop
  • Bar by the pool
  • Dining venue
The Westin San Antonio North offers 326 accommodations with safes and coffee/tea makers. Beds feature down comforters and premium bedding. 42-inch LCD televisions come with cable channels.

Bathrooms include shower/tub combinations, bathrobes, complimentary toiletries, and hair dryers. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Microwaves, refrigerators, and hypo-allergenic bedding can be requested. Housekeeping is provided daily.

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Property amenities

Family friendly

  • In-room crib
  • Indoor pool
  • Microwave on request
  • Outdoor pool
  • Refrigerator on request

Internet

  • Available in all rooms: WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • Self parking on site (USD 10.83 per night)
  • RV/bus/truck parking (surcharge) on site
  • Wheelchair-accessible parking and van parking available
  • Onsite parking includes off-street options

Food and drink

  • Daily buffet breakfast available 6:30 AM to 11:00 AM for a fee: USD 18.95 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A poolside bar
  • A restaurant

Things to do

  • Gym
  • Hot tub
  • Indoor pool
  • Outdoor pool
  • TV in common areas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 2 accessible parking spaces
  • Accessible bathtub
  • Ceiling hoist
  • Elevator (36 inch wide door)
  • Grab bar in bathtub (36 inches high)
  • Low-height door lock
  • Low-height view port in door
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk (30 inches high)
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

Room amenities

Entertainment

  • 42-inch LCD TV with cable channels

Bedroom

  • Blackout drapes
  • Down comforter
  • Free crib
  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Microwave on request
  • Refrigerator on request
  • Room service

More

  • Air conditioning (climate-controlled)
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Iron/ironing board
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in fee: USD 50.00
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before noon
Late check-out subject to availability
Late check-out fee: USD 50.00
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: USD 50 per accommodation, per night
  • Only dogs and cats are allowed
  • Maximum 2 (weight limit: 50 lbs per pet)
  • Certain rooms only
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 3 children 18 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 25.0 per stay.
  • Free cribs (infant beds)!

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Breakage deposit: USD 100 per stay
  • Destination fee: USD 0.75 per accommodation, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately USD 18.95 per person
  • Self parking fee: USD 10.83 per night
  • Pet fee: USD 50 per accommodation, per night
  • Service animals are exempt from fees
  • Early check-in fee: USD 50.00 (subject to availability)
  • Late check-out fee: USD 50.00 (subject to availability)
  • Rollaway bed fee: USD 25.0 per stay

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, debit cards, and cash.

We should mention

  • Pool access available from 6:00 AM to 10:00 PM.
  • Up to 3 children 18 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets are welcome in specific rooms only, which can be requested by contacting the property directly at the number on your booking confirmation (please see the Fees section for related charges).

Property is also known as

Hotel Omni San Antonio
Omni Hotel Colonnade
Omni Hotel Colonnade San Antonio
Omni Hotel San Antonio Colonnade
Omni San Antonio
Omni San Antonio Colonnade
Omni San Antonio Hotel
Omni San Antonio Hotel Colonnade
San Antonio Colonnade
San Antonio Omni Colonnade Hotel
Omni Colonnade
The Westin Antonio Antonio
San Antonio Colonnade Hotel
The Westin San Antonio North Hotel
Omni San Antonio Hotel at the Colonnade
The Westin San Antonio North San Antonio
The Westin San Antonio North Hotel San Antonio

Reviews

The Westin San Antonio North Reviews

8.4

Very good

8.6/10

Cleanliness

8.8/10

Staff & service

8.4/10

Amenities

8.2/10

Property conditions & facilities

8.6/10

Eco-friendliness
Rating 10 - Excellent. 685 out of 1128 reviews
Rating 8 - Good. 183 out of 1128 reviews
Rating 6 - Okay. 128 out of 1128 reviews
Rating 4 - Poor. 61 out of 1128 reviews
Rating 2 - Terrible. 71 out of 1128 reviews

Reviews

2/10 Terrible

Nina

Disliked: Staff & service
Stayed 1 night in Aug 2025

4/10 Poor

Janie

Travelled with family
The room was ready an hour and a half later.
Stayed 1 night in Jul 2025

10/10 Excellent

Tanya

Stayed 1 night in Jul 2025

10/10 Excellent

Theresa

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Well maintained & helpful staff. Very nice accommodations.
Stayed 1 night in Jul 2025

8/10 Good

Nancy

Stayed 2 nights in Jul 2025

4/10 Poor

Steven

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
Out dated
Stayed 2 nights in Jul 2025

10/10 Excellent

Rosalinda

Stayed 1 night in Jul 2025

8/10 Good

Lyneys

Stayed 4 nights in Jul 2025

6/10 Okay

Kyana

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort

Older hotel with low price

The rooms are in need of updating. There was hair on our towels when we checked in. I am a bonvoy member but was charged $14.95 for internet. I would not stay here again.
Stayed 4 nights in Jul 2025

10/10 Excellent

Shanice

Liked: Cleanliness, amenities, property conditions & facilities
Property was always clean and beautiful! Front desk staff were very friendly and helpful.
Stayed 2 nights in Jul 2025

8/10 Good

Gilbert

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The Westin is one of my favorite places to stay in San Antonio. The hotel is very nice and the rooms are very comfortable. The staff are always excellent. The part that didn't make our trip that great was the parking. They have installed cameras with automated billing with the use of cameras. You have to download the parking companies app which was not so easy. If you are able to download it not very user friendly. We were being charged a flat rate of $11 dollars. But then we were charged every time we extited the property. We were charged when we exted one side of the property to find a better spot on the other side of the hotel. Westin needs to do away with the parking company and charge a flat rate withe stay.
Stayed 2 nights in Jul 2025

4/10 Poor

Mariano

Travelled with family
Liked: Property conditions & facilities, room comfort
room average but no soap/body wash/conditioner empty only a little bar o soap
Stayed 1 night in Jul 2025

10/10 Excellent

Cindy

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Love it

I took my husband and 2 kids here for the 4th of July weekend and I loved the Hotel. It is very pretty, and the beds and pillows are so comfortable I slept like a baby. Their pool is nice, but not only do they have an outdoor pool but an indoor pool as well which I loved. They also had a Starbucks inside. I will be going back for another stay.
Stayed 3 nights in Jul 2025

2/10 Terrible

Ana

Disliked: Cleanliness, staff & service, property conditions & facilities
Horrible . Dirty . Unsafe parking
Stayed 2 nights in Jul 2025

8/10 Good

Mario

Liked: Cleanliness, staff & service, property conditions & facilities
Great Hotel, just would be a good idea to renovate beds and showers
Stayed 1 night in Jul 2025

10/10 Excellent

Demetria

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

It’s a yes for me!!

I treated myself to a stay for my birthday!! The hotel is in a great area, was very clean and the staff was extremely helpful and friendly. The hot tub and sauna were amazing!! I definitely recommend and will be staying again.
Stayed 2 nights in Jul 2025

6/10 Okay

Cesar

Travelled with partner
Liked: Staff & service
great hotel, however my TV did not work. I believe for the amount of money I spent, everything should’ve been in working condition
Stayed 1 night in Jul 2025

10/10 Excellent

LATOYA

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Finally found a 5+Star hotel that was not downtown San Antonio. The public areas were beautiful and clean, quiet, and staff at front desk were super sweet. I felt at home! Its also conveniently 2 exits from UTSA and La Canterra with lots of restaraunt options on I-10! With this caliber of a hotel, they need valet. That is my only disappointment/complaint. Other than that... Ive already got my eye on 3 stays in the next 2 months!
Stayed 1 night in Jul 2025

6/10 Okay

Grant

Travelled with family
Liked: Staff & service
Front desk was very helpful and friendly. However, the room itself was okay. The carpet definitely needs to be replaced. Cleaning service needs a little push. Upon arrival, someone’s hair clip was found left on the floor in our room and while doing a last sweep for personal items before leaving, I found someone’s glasses.
Stayed 3 nights in Jul 2025

8/10 Good

Mark

Travelled with partner
Liked: Cleanliness, staff & service, amenities
I was disappointed in a few things about our stay. First, having to pay for parking was disappointing. We stayed here when it was the Omni and never had to pay for parking. Second, the hot water in the shower was non existent. I had to take a luke warm shower. And finally, I thought the pool area needed some upkeep. It looked very run down and the pools were very cloudy looking. We did not get into the pools because of it. The lounging chairs need new covers on them. They looked very weathered. The bar inside needs restocking. We asked for 3 different drinks and they couldn’t make them because they didn’t have the ingredients. Also no blender on site. I’m not too sure we will be back again.
Stayed 1 night in Jul 2025

10/10 Excellent

Serapio

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent hotel for the price

Our stay was excellent! The location is very nice, the hotel pools are nice as well. We will stay at this hotel again.
Stayed 2 nights in Jul 2025

10/10 Excellent

cheylan

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Super limpio y muy bonito
Stayed 2 nights in Jun 2025

10/10 Excellent

Sam, Austin

Stayed 1 night in Jul 2025

10/10 Excellent

Guadalupe

Stayed 1 night in Jul 2025

8/10 Good

Julieta

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Room was cleaned everyday and new towels were provided.
Stayed 2 nights in Jul 2025