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The Westin San Antonio North

4.0 star property
San Antonio hotel in Vance Jackson area

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Photo gallery for The Westin San Antonio North

Indoor pool, outdoor pool
Meeting facility
Meeting facility
Exterior
Meeting facility

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Pet friendly
  • Free WiFi
  • Air conditioning

Explore the area

View in a map
9821 Colonnade Blvd, San Antonio, TX, 78230
  • Place, The San Antonio Art Institute
    ‪7 min walk‬
  • Place, Huebner Oaks
    ‪1 min drive‬
  • Place, USAA Corporate Office Headquarters
    ‪2 min drive‬
  • Airport, San Antonio, TX (SAT-San Antonio Intl.)
    ‪10 min drive‬

Room options

View all photos for Executive Room, 1 King Bed with Sofa bed

Executive Room, 1 King Bed with Sofa bed | Living area

Executive Room, 1 King Bed with Sofa bed

8.6 out of 10
Excellent
(18 reviews)
  • 38 sq m
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 1 King Bed

Room, 1 King Bed

Room, 1 King Bed

8.8 out of 10
Excellent
(124 reviews)
  • 37 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds

Room, 2 Queen Beds

Room, 2 Queen Beds

8.8 out of 10
Excellent
(94 reviews)
  • 37 sq m
  • Sleeps 4
  • 2 Queen Beds

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About the area

San Antonio

Vance Jackson stay.Your stay at this Vance Jackson hotel places you within 9 miles (15 km) of Six Flags Fiesta Texas and The Shops of La Cantera. San Antonio Zoo and Aquarium is within 9 miles (15 km) and River Walk is within 12 miles (20 km).

What's nearby

  • The San Antonio Art Institute - 7 min walk - 0.6 km
  • Huebner Oaks - 1 min drive - 2.3 km
  • Kindred Hospital San Antonio - 1 min drive - 2.3 km
  • Regal Huebner Oaks - 2 min drive - 3.0 km
  • USAA Corporate Office Headquarters - 2 min drive - 2.7 km

Getting around

  • San Antonio Station - 15 min drive
  • San Antonio International Airport (SAT) - 15 min drive

Restaurants

  • ‪Wurzbach Ice House - ‬8 min walk
  • ‪McDonald's - ‬9 min walk
  • ‪Mama Margies Mexican Restaurant - ‬9 min walk
  • ‪Dutch Bros Coffee - ‬9 min walk
  • ‪Pappasito's Cantina - ‬10 min walk

About this property

The Westin San Antonio North

San Antonio hotel in Vance Jackson area
The Westin San Antonio North offers its guests an indoor pool, an outdoor pool, a hot tub, and a fitness center. Along with a restaurant, there's a coffee shop/cafe on site. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. A computer station is on site and WiFi is free in public spaces.

You'll find a 24-hour business center on site. Event space at this hotel measures 24979 square feet (2321 square meters) and includes conference space. A terrace, multilingual staff, and tour/ticket assistance are also featured at the business-friendly The Westin San Antonio North. Parking is available for a fee.

This San Antonio hotel is smoke free.

  • 1 building
  • 326 guestrooms or units
  • 19 levels
  • 24979 sq ft of conference space
  • 2321 sq m of conference space
  • Built in 1984
  • Business center (24 hours)
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Terrace
  • Garden
  • Television in lobby
  • ATM
  • Bellhop
  • Elevator
  • No smoking on site
  • Bar or lounge
  • Coffee shop
  • Bar by the pool
  • Dining venue
The Westin San Antonio North offers 326 accommodations with safes and coffee/tea makers. Beds feature down comforters and premium bedding. 42-inch LCD televisions come with cable channels.

Bathrooms include shower/tub combinations, bathrobes, complimentary toiletries, and hair dryers. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Microwaves, refrigerators, and hypo-allergenic bedding can be requested. Housekeeping is provided daily.

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Property amenities

Family friendly

  • In-room crib
  • Indoor pool
  • Microwave on request
  • Outdoor pool
  • Refrigerator on request

Internet

  • Available in all rooms: WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • Self parking on site (USD 10.83 per night)
  • RV/bus/truck parking (surcharge) on site
  • Wheelchair-accessible parking and van parking available
  • Onsite parking includes off-street options

Food and drink

  • Daily buffet breakfast available 6:30 AM to 11:00 AM for a fee: USD 18.95 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A poolside bar
  • A restaurant

Things to do

  • Gym
  • Hot tub
  • Indoor pool
  • Outdoor pool
  • TV in common areas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 2 accessible parking spaces
  • Accessible bathtub
  • Ceiling hoist
  • Elevator (36 inch wide door)
  • Grab bar in bathtub (36 inches high)
  • Low-height door lock
  • Low-height view port in door
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk (30 inches high)
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

Room amenities

Entertainment

  • 42-inch LCD TV with cable channels

Bedroom

  • Blackout drapes
  • Down comforter
  • Free crib
  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Microwave on request
  • Refrigerator on request
  • Room service

More

  • Air conditioning (climate-controlled)
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Iron/ironing board
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in fee: USD 50.00
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before noon
Late check-out subject to availability
Late check-out fee: USD 50.00
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: USD 50 per accommodation, per night
  • Only dogs and cats are allowed
  • Maximum 2 (weight limit: 50 lbs per pet)
  • Certain rooms only
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 3 children 18 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 25.0 per stay.
  • Free cribs (infant beds)!

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Breakage deposit: USD 100 per stay
  • Destination fee: USD 0.75 per accommodation, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately USD 18.95 per person
  • Self parking fee: USD 10.83 per night
  • Pet fee: USD 50 per accommodation, per night
  • Service animals are exempt from fees
  • Early check-in fee: USD 50.00 (subject to availability)
  • Late check-out fee: USD 50.00 (subject to availability)
  • Rollaway bed fee: USD 25.0 per stay

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, debit cards, and cash.

We should mention

  • Pool access available from 6:00 AM to 10:00 PM.
  • Up to 3 children 18 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets are welcome in specific rooms only, which can be requested by contacting the property directly at the number on your booking confirmation (please see the Fees section for related charges).

Property is also known as

Hotel Omni San Antonio
Omni Hotel Colonnade
Omni Hotel Colonnade San Antonio
Omni Hotel San Antonio Colonnade
Omni San Antonio
Omni San Antonio Colonnade
Omni San Antonio Hotel
Omni San Antonio Hotel Colonnade
San Antonio Colonnade
San Antonio Omni Colonnade Hotel
Omni Colonnade
The Westin Antonio Antonio
San Antonio Colonnade Hotel
The Westin San Antonio North Hotel
Omni San Antonio Hotel at the Colonnade
The Westin San Antonio North San Antonio
The Westin San Antonio North Hotel San Antonio

The Westin San Antonio North Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 769 out of 1255 reviews
Rating 8 - Good. 207 out of 1255 reviews
Rating 6 - Okay. 134 out of 1255 reviews
Rating 4 - Poor. 71 out of 1255 reviews
Rating 2 - Terrible. 74 out of 1255 reviews

8.6/10

Cleanliness

8.8/10

Staff & service

8.4/10

Amenities

8.2/10

Property conditions & facilities

Reviews

6/10 Okay

Melissa

Travelled with family, Travelled with family and small children, Travelled with pets
Liked: Cleanliness
Disliked: Amenities
Staff were friendly.
Stayed 1 night in Dec 2025

10/10 Excellent

LINDA, DEL RIO

Stayed 1 night in Nov 2025

10/10 Excellent

Daniel E

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I had a great corner room, I wish I could have spent more time in the room.
Stayed 3 nights in Oct 2025

10/10 Excellent

Bertha

Stayed 1 night in Oct 2025

10/10 Excellent

Michael

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good
Stayed 2 nights in Oct 2025

10/10 Excellent

Jason

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2025

8/10 Good

Marta

Travelled with family
Liked: Cleanliness, staff & service, amenities
Everything was good. The room was cleaned daily. The only issue was the water in the shower did not drain fast enough. It could use new carpet.
Stayed 3 nights in Oct 2025

4/10 Poor

Raquel, Del rio

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Front desk staff was unprofessional, never made eye contact and was rude and slow. Older lady, maybe Asian, no customer service. Room was outdated and dirty. Stains on bed cover and lamp shade. Limited towels and no blanket in room.
Stayed 1 night in Oct 2025

10/10 Excellent

Roy

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Room was clean, be comfortable and very quiet.
Stayed 1 night in Oct 2025

8/10 Good

Jose

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2025

10/10 Excellent

James

Stayed 6 nights in Oct 2025

10/10 Excellent

Monica

Stayed 1 night in Oct 2025

10/10 Excellent

Jeffrey

Stayed 2 nights in Oct 2025

8/10 Good

Maddie

Liked: Cleanliness, staff & service, property conditions & facilities
Roomy and comfortable
Stayed 1 night in Oct 2025

8/10 Good

Manuel Alejandro

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything is great, but in this area in San Antonio there is no need to charge for parking.
Stayed 1 night in Oct 2025

10/10 Excellent

Jose

Stayed 1 night in Oct 2025

6/10 Okay

Michael

Liked: Staff & service
Disliked: Property conditions & facilities
Stayed 1 night in Oct 2025

10/10 Excellent

Bertha

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Staff was great. Front desk staff (I think her name was Marissa) was excellent at check in. She was able to answer all the questions I had about the area. RJ was super friendly and helped me get my bags to the room.
Stayed 1 night in Oct 2025

8/10 Good

Alicia

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities
Disliked: Property conditions & facilities
Old hotel , life staff
Stayed 4 nights in Oct 2025

8/10 Good

Rose

Travelled with partner
Liked: Cleanliness, staff & service, amenities
Very lukewarm water (no hot) for showering and bathing for 4 days straight. Have to pay for parking now using an app (used to be complimentary) and the parking lot is dirty and needed trash pickup.
Stayed 2 nights in Oct 2025

2/10 Terrible

Irene

Travelled with family, Travelled with group
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I had two rooms reserved, one of them was already occupied! We were given a key to someone else’s room ! Front desk clerk was acting like it was our mistake ! So he gives us the “last room available” it was a kids room ! Look not cared for, towels dirty, beds uneven, ac was not the best I was told I had a o wait for clean towels, iron and ironing board and coffee maker until 7 am! How can you tell me a property at full capacity doesn’t have a manager on call to handle this situations ! Any hotel at full capacity should always have a house keeper, maintenance, security and manager on duty onsite ! First and last time staying t a Westin hotel!
Stayed 1 night in Oct 2025

10/10 Excellent

Arnold

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great experience
Stayed 1 night in Oct 2025

10/10 Excellent

Rey

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities
Rooms decent a little outdated but nice. Pool indoor and outdoor pool was very clean and very comfortable. Overall great experience!
Stayed 1 night in Oct 2025

10/10 Excellent

sherry

Stayed 2 nights in Oct 2025

2/10 Terrible

Michael

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
When I arrived they did not have the rooms available that I had booked. When given another room there were not 2 beds as they stated. Had to wait over an hour to get another room with 2 beds. Then at 12:30 am they booked our room to another group and asked us to leave our room. This was a horrible experience and they stated they will be sending a notice to Expedia to refund our room costs.
Stayed 1 night in Oct 2025