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TownePlace Suites by Marriott San Antonio Northwest

2.5 star property
Family-friendly stay near USAA Corporate Office Headquarters

Choose dates to view prices

Photo gallery for TownePlace Suites by Marriott San Antonio Northwest

Terrace/patio
Exterior
Premium bedding, desk, blackout drapes, iron/ironing board
Free daily continental breakfast
Combined shower/tub, designer toiletries, hair dryer, towels
Reviews
8.4

Very good

Popular amenities

  • Pet-friendlyPet-friendlyPet-friendly
  • Pool
  • Breakfast included
  • Parking availableParking availableParking available
  • KitchenKitchenKitchen
  • LaundryLaundryLaundry

Explore the area

Map
5014 Prue Rd, San Antonio, TX, 78240
  • Popular LocationUSAA Corporate Office Headquarters6 min walk
  • Popular LocationSouth Texas Medical Center4 min drive
  • Popular LocationSix Flags Fiesta Texas10 min drive
  • AirportSan Antonio, TX (SAT-San Antonio Intl.)14 min drive

Room options

View all photos for Studio Suite, 1 King Bed (Mobility Accessible, Roll-In Shower)

Premium bedding, desk, blackout drapes, iron/ironing board

Studio Suite, 1 King Bed (Mobility Accessible, Roll-In Shower)

  • 46 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Studio, 1 King Bed with Sofa bed (Hearing Accessible)

Premium bedding, desk, blackout drapes, iron/ironing board

Studio, 1 King Bed with Sofa bed (Hearing Accessible)

  • 46 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Studio Suite, 1 King Bed (Mobility Accessible, Tub)

Premium bedding, desk, blackout drapes, iron/ironing board

Studio Suite, 1 King Bed (Mobility Accessible, Tub)

  • 46 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Studio Suite, 1 King Bed (Mobility/Hearing Accessible, Tub)

Premium bedding, desk, blackout drapes, iron/ironing board

Studio Suite, 1 King Bed (Mobility/Hearing Accessible, Tub)

10/10 Exceptional
  • 46 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Studio Suite, 1 King Bed

Premium bedding, desk, blackout drapes, iron/ironing board

Studio Suite, 1 King Bed

8.9/10 Excellent
  • 46 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Studio, 1 King Bed with Sofa bed

Premium bedding, desk, blackout drapes, iron/ironing board

Studio, 1 King Bed with Sofa bed

8.6/10 Excellent
  • 46 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Studio, Multiple Beds

Premium bedding, desk, blackout drapes, iron/ironing board

Studio, Multiple Beds

9.2/10 Wonderful
  • 46 sq m
  • Sleeps 5
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Studio, 1 King Bed with Sofa bed (Mobility/Hearing Accessible, Tub)

Premium bedding, desk, blackout drapes, iron/ironing board

Studio, 1 King Bed with Sofa bed (Mobility/Hearing Accessible, Tub)

  • 46 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Studio, Multiple Beds (Hearing Accessible)

Premium bedding, desk, blackout drapes, iron/ironing board

Studio, Multiple Beds (Hearing Accessible)

  • 46 sq m
  • Sleeps 5
  • 2 Queen Beds and 1 Double Sofa Bed

Similar properties

Exterior
Hampton Inn & Suites San Antonio Northwest/Medical Center
Pool
Breakfast included
Pet-friendly
Parking included
4.0 out of 5, Very good, (1005)
The price is CA $198
per night
CA $239 total
includes taxes & fees
7 Jun - 8 Jun
Hampton Inn & Suites San Antonio Northwest/Medical Center

About the area

San Antonio

Oakland Estates stay.Within a 10-minute walk of this Oakland Estates hotel, you'll find USAA Corporate Office Headquarters and Huebner Oaks. Methodist Healthcare and UT Health San Antonio are also within 3 miles (5 km).

What's nearby

  • USAA Corporate Office Headquarters - 6 min walk
  • South Texas Medical Center - 4 min drive
  • University of Texas at San Antonio - 5 min drive
  • The Shops of La Cantera - 6 min drive
  • Six Flags Fiesta Texas - 10 min drive

Getting around

  • San Antonio Station - 18 min drive
  • San Antonio International Airport (SAT) - 15 min drive

Restaurants

  • Subway - 12 min walk
  • Flying Saucer - 12 min walk
  • Big Hops Growler Station - 10 min walk
  • Cracker Barrel - 4 min walk
  • Starbucks - 2 min drive

About this property

TownePlace Suites by Marriott San Antonio Northwest

Family-friendly stay near USAA Corporate Office Headquarters
TownePlace Suites by Marriott San Antonio Northwest offers its guests an outdoor pool and a 24-hour fitness center. A computer station is on site and WiFi is free in public spaces. There's an onsite 24-hour business center. Free breakfast is served daily. Barbecue grills, multilingual staff, and tour/ticket assistance are also featured at the family-friendly TownePlace Suites by Marriott San Antonio Northwest. Parking is available for a fee.

This San Antonio hotel is smoke free.

  • 1 building
  • 123 guestrooms or units
  • 3 levels
  • Built in 2007
  • Continental breakfast (free)
  • Business center (24 hours)
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • BBQ grill(s)
  • Outdoor picnic space
  • Fireplace in lobby
  • Television in lobby
  • Elevator
  • No smoking on site
TownePlace Suites by Marriott San Antonio Northwest offers 123 accommodations with coffee/tea makers and complimentary weekday newspapers. Accommodations have separate sitting areas and are furnished with queen sofa beds. Beds feature premium bedding. LCD televisions come with premium cable channels. Kitchens offer refrigerators, stovetops, microwaves, and cookware/dishes/utensils. Bathrooms include shower/tub combinations, designer toiletries, complimentary toiletries, and hair dryers.

This San Antonio hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is offered daily and hypo-allergenic bedding can be requested.

Languages

English

Property amenities

Family friendly

  • Free cribs/infant beds
  • Kitchen
  • Laundry facilities
  • Microwave
  • Outdoor pool
  • Refrigerator
  • Separate living room
  • Sofa bed

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Self parking on site (USD 3.87 per night; includes in/out privileges)
  • Uncovered extended parking on site (USD 3.87 per night)
  • Wheelchair-accessible parking available

Food and drink

  • Free continental breakfast available daily 6:00 AM–9:00 AM
  • Coffee/tea in common area(s)

Things to do

  • 24-hour fitness center
  • Outdoor pool

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices available
  • Braille signage
  • Elevator
  • Grab bar near toilet
  • Height-adjustable showerhead
  • Lever door handles
  • Low-height door lock
  • Low-height electrical outlets in bathroom
  • Low-height view port in door
  • Transfer shower
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk

Room amenities

Entertainment

  • Cable channels
  • LCD TV
  • Premium channels

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Free cribs/infant beds
  • Hypo-allergenic bedding
  • Premium bedding
  • Queen sofa bed

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shower/tub combination
  • Towels

Food and drink

  • Coffee/tea maker
  • Cookware/dishes/utensils
  • Dishwasher
  • Kitchen
  • Microwave
  • Paper towels
  • Refrigerator
  • Stovetop
  • Toaster

More

  • Connecting rooms available
  • Desk
  • Desk chair
  • Free local calls
  • Free newspapers (weekdays)
  • Iron/ironing board
  • Phone
  • Separate sitting area

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 2 AM
Contactless check-in available
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before noon
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • Pets: USD 100 per accommodation, per stay, plus a deposit of USD 5 per day
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 18 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • 0.75 percent destination fee will be charged

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Self parking fee: USD 3.87 per night (in/out privileges)
  • Uncovered extended parking fee: USD 3.87 per night
  • Pet deposit: USD 5 per day
  • Pet fee: USD 100 per accommodation, per stay
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, Union Pay, and debit cards. Cash is not accepted. 
    For guests' safety, the property includes a fire extinguisher, a smoke detector, and a first aid kit in each accommodation. Cashless payment methods are available for all transactions. Contactless check-in and contactless check-out are available. This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott).

We should mention

  • Children 18 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Towneplace Suites Marriott Hotel San Antonio Northwest
Towneplace Suites Marriott San Antonio Northwest
Towneplace Suites San Antonio Northwest
TownePlace Suites Marriott San Antonio Northwest Hotel
Towne Suites riott Antonio we
TownePlace Suites by Marriott San Antonio Northwest Hotel
TownePlace Suites by Marriott San Antonio Northwest San Antonio

TownePlace Suites by Marriott San Antonio Northwest Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 482 out of 1000 reviews" "
Rating 8 - Good. 300 out of 1000 reviews" "
Rating 6 - Okay. 118 out of 1000 reviews" "
Rating 4 - Poor. 56 out of 1000 reviews" "
Rating 2 - Terrible. 44 out of 1000 reviews" "

8.6/10

Cleanliness

8.8/10

Staff & service

8.2/10

Amenities

8.4/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

2/10 Terrible

Verified traveller

Travelled with family
Disliked: Staff & service, room comfort
Horrible Experience
Our reserved room was no longer available. The only one left did not have beds for our family, so my son had to sleep on the floor. After waiting for over an hour and being told a couple of times that our extra sheets would be delivered, my husband had to go search for someone to get sheets while my children were waiting to go to bed. The king bed was rock hard and so uncomfortable. Where are the competent employees!??
Stayed 1 night in Feb 2024

4/10 Poor

Elizabeth

Stayed 2 nights in Jan 2024

4/10 Poor

Verified traveller

Travelled with family
Liked: Staff & service, room comfort
Disliked: Cleanliness, property conditions & facilities
Sink did not drain in bathroom vanity; couch raggedy. Breakfast good.
Stayed 1 night in Jan 2024

10/10 Excellent

Samuel

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The staff is 2nd to none. They are the reason for the 5star reviews. They make you feel appreciated. Every one of them.
Stayed 2 nights in Dec 2023

4/10 Poor

MATHEW, Allen

Travelled with family, Travelled with family and small children
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Booked a 5 member room. Not enough towels, blankets, toilet napkin, etc No home service even after requesting Breakfast has limited menu
Stayed 2 nights in Dec 2023

10/10 Excellent

Homero

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2023

4/10 Poor

Natoyah

Disliked: Property conditions & facilities
Just ok
This hotel is old, there was sinks in the floors in the rooms and hallways. Water in the bathroom were lukewarm not hot. Pullout bed was horrible. Not enough light in the rooms..
Stayed 2 nights in Dec 2023

6/10 Okay

Dianna

Travelled with family and small children
Liked: Amenities
Disliked: Staff & service
It was average with mediocre staff
Stayed 1 night in Dec 2023

4/10 Poor

PATRICIA

Travelled with family
Staff was very nice. We had no hot shower in first room, night one. They gave us a new room - my electric card had to be reprogrammed 9 times, causing multiple trips to front desk
Stayed 4 nights in Dec 2023

4/10 Poor

maria lucia

Travelled with family
Disliked: Cleanliness, amenities
Nice
Stayed 4 nights in Nov 2023