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Servatur Waikiki

4.0 star property
Family-friendly 4-star hotel near Yumbo Shopping Center

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Photo gallery for Servatur Waikiki

View from property
Terrace/patio
Outdoor banquet area
Aerial view
Interior

Reviews

8.2 out of 10
Very good

Popular amenities

  • Spa
  • Free WiFi
  • Restaurant
  • Air conditioning

Explore the area

View in a map
Avenida de Gran Canaria, 20, Playa del Ingles, San Bartolomé de Tirajana, Gran Canaria, 35100
  • Place, Kasbah Shopping Center
    ‪5 min walk‬
  • Place, English Beach
    ‪10 min walk‬
  • Place, Yumbo Shopping Center
    ‪10 min walk‬
  • Airport, Las Palmas (LPA-Gran Canaria)
    ‪21 min drive‬

Room options

View all photos for Double Room, Balcony (2 Adults)

Double Room, Balcony (2 Adults)

Double Room, Balcony (2 Adults)

8.6 out of 10
Excellent
(38 reviews)
  • 25 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds and 1 Twin Sofa Bed

View all photos for Double Room, Balcony (1 Adult)

Down comforters, pillowtop beds, in-room safe, desk

Double Room, Balcony (1 Adult)

7.8 out of 10
Good
(16 reviews)
  • 25 sq m
  • 1 bedroom
  • Sleeps 1
  • 2 Twin Beds and 1 Twin Sofa Bed

View all photos for Double Room (2 Adults and 1 Child)

Down comforters, pillowtop beds, in-room safe, desk

Double Room (2 Adults and 1 Child)

8.4 out of 10
Very good
(6 reviews)
  • 25 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Twin Beds and 1 Twin Sofa Bed

View all photos for Superior Double Room, Balcony (1 Adult)

Down comforters, pillowtop beds, in-room safe, desk

Superior Double Room, Balcony (1 Adult)

  • 25 sq m
  • 1 bedroom
  • Sleeps 1
  • 2 Twin Beds

View all photos for Superior Double Room, Balcony (2 Adults)

Down comforters, pillowtop beds, in-room safe, desk

Superior Double Room, Balcony (2 Adults)

8.0 out of 10
Very good
(4 reviews)
  • 25 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds

View all photos for Superior Double Room, Balcony, Tower (2 Adults and 1 Child, top floor)

Down comforters, pillowtop beds, in-room safe, desk

Superior Double Room, Balcony, Tower (2 Adults and 1 Child, top floor)

  • 26 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Twin Beds and 1 Twin Sofa Bed

View all photos for Double Room, Balcony (2 Adults and 2 Children)

Down comforters, pillowtop beds, in-room safe, desk

Double Room, Balcony (2 Adults and 2 Children)

7.6 out of 10
Good
(5 reviews)
  • 25 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Twin Beds and 1 Twin Sofa Bed

View all photos for Superior Double Room, Balcony, Tower (2 Adults, top floor)

Down comforters, pillowtop beds, in-room safe, desk

Superior Double Room, Balcony, Tower (2 Adults, top floor)

8.4 out of 10
Very good
(5 reviews)
  • 25 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds

View all photos for Family Room, 2 Bedrooms (4 adults and 1 child)

Down comforters, pillowtop beds, in-room safe, desk

Family Room, 2 Bedrooms (4 adults and 1 child)

  • 50 sq m
  • 2 bedrooms
  • Sleeps 5
  • 4 Twin Beds and 1 Twin Sofa Bed

View all photos for Family Room, 2 Bedrooms (2 Adults)

Down comforters, pillowtop beds, in-room safe, desk

Family Room, 2 Bedrooms (2 Adults)

  • 47 sq m
  • 2 bedrooms
  • Sleeps 2
  • 4 Twin Beds and 1 Twin Sofa Bed

View all photos for Family Room, 2 Bedrooms (2 adults and 1 child)

Down comforters, pillowtop beds, in-room safe, desk

Family Room, 2 Bedrooms (2 adults and 1 child)

  • 50 sq m
  • 2 bedrooms
  • Sleeps 3
  • 4 Twin Beds and 1 Twin Sofa Bed

View all photos for Family Room, 2 Bedrooms (2 adults and 2 children)

Down comforters, pillowtop beds, in-room safe, desk

Family Room, 2 Bedrooms (2 adults and 2 children)

  • 50 sq m
  • 2 bedrooms
  • Sleeps 4
  • 4 Twin Beds and 1 Twin Sofa Bed

View all photos for Family Room, 2 Bedrooms (3 Adults)

Down comforters, pillowtop beds, in-room safe, desk

Family Room, 2 Bedrooms (3 Adults)

  • 50 sq m
  • 2 bedrooms
  • Sleeps 3
  • 4 Twin Beds and 1 Twin Sofa Bed

View all photos for Family Room, 2 Bedrooms (4 Adults)

Down comforters, pillowtop beds, in-room safe, desk

Family Room, 2 Bedrooms (4 Adults)

  • 50 sq m
  • 2 bedrooms
  • Sleeps 4
  • 4 Twin Beds and 1 Twin Sofa Bed

View all photos for Family Room, 2 Bedrooms (3 adults and 2 children)

Down comforters, pillowtop beds, in-room safe, desk

Family Room, 2 Bedrooms (3 adults and 2 children)

  • 50 sq m
  • 2 bedrooms
  • Sleeps 5
  • 4 Twin Beds and 1 Twin Sofa Bed

View all photos for Family Room, 2 Bedrooms (3 adults and 1 child)

Down comforters, pillowtop beds, in-room safe, desk

Family Room, 2 Bedrooms (3 adults and 1 child)

  • 50 sq m
  • 2 bedrooms
  • Sleeps 4
  • 4 Twin Beds and 1 Twin Sofa Bed

View all photos for Family Room, 2 Bedrooms (2 adults and 3 children)

Down comforters, pillowtop beds, in-room safe, desk

Family Room, 2 Bedrooms (2 adults and 3 children)

8.0 out of 10
Very good
(2 reviews)
  • 50 sq m
  • 2 bedrooms
  • Sleeps 5
  • 4 Twin Beds and 1 Twin Sofa Bed

About the area

San Bartolomé de Tirajana

Playa del Ingles stay.A stay at this Playa del Ingles hotel places you within half a mile (1 km) of Yumbo Shopping Center and 2 miles (3 km) of Maspalomas Dunes. Kasbah Shopping Center and El Salvador Ecumenical Temple are also within half a mile (1 km).

What's nearby

  • Kasbah Shopping Center - 5 min walk - 0.5 km
  • English Beach - 10 min walk - 0.9 km
  • Yumbo Shopping Center - 10 min walk - 0.9 km
  • CITA Shopping Center - 17 min walk - 1.5 km
  • Maspalomas Dunes - 5 min drive - 2.3 km

Getting around

  • Gran Canaria Airport (LPA) - 29 min drive

Restaurants

  • ‪Restaurante Hotel Waikiki - ‬1 min walk
  • ‪Lounge Bar, Gran Canaria Princess - ‬2 min walk
  • ‪Rimini Restaurant - ‬4 min walk
  • ‪Greek Village - ‬6 min walk
  • ‪Restaurante Jardin Del Sol - ‬3 min walk

About this property

Servatur Waikiki

Family-friendly 4-star hotel near Yumbo Shopping Center
Some rates at Servatur Waikiki are all-inclusive. These rates include onsite meals and beverages, and may include taxes and gratuities. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages, and other amenities.

As a guest of Servatur Waikiki, you'll find a full-service spa, a complimentary water park, and 2 outdoor swimming pools. There's a restaurant on site, as well as a snack bar/deli. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. Free breakfast is available daily. Public spaces have free WiFi.

A children's pool, a fitness center, and spa services are also featured at the family-friendly Servatur Waikiki.

This 4-star San Bartolomé de Tirajana hotel is smoke free.

  • 505 guestrooms or units
  • 8 levels
  • 5 buildings
  • Built in 1974
  • Buffet breakfast (free)
  • Deli
  • Kid's club (free)
  • Childcare (surcharge)
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Charging station for electric cars
  • Dry cleaning
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Game room or arcade
  • Pool or billiards table
  • Convenience store
  • Terrace
  • Garden
  • Television in lobby
  • ATM
  • Elevator
  • No smoking on site
  • Bar or lounge
  • Bar by the pool
  • Dining venue
Servatur Waikiki offers 505 air-conditioned accommodations with safes and hair dryers. Pillowtop beds feature down comforters. This San Bartolomé de Tirajana hotel provides complimentary wireless Internet access.

Bathrooms include showers and complimentary toiletries. Business-friendly amenities include desks and phones. Housekeeping is offered daily and change of towels can be requested.

Guests can indulge in a pampering treatment at the hotel's full-service spa, MaiTai Wellness Lounge. Services include massages and manicures and pedicures. The spa is equipped with a hot tub.

The spa is open daily. Guests under 18 years old are not allowed in the spa.

Similar properties

Exterior
Abora Continental by Lopesan Hotels - All Inclusive
Playa del Ingles
  • Pool
  • Hot tub
  • All-inclusive
  • Kids pool
4.1 out of 5, Very good, 396 reviews
The price is CA $248
CA $265 total
includes taxes & fees
Apr 19 - Apr 20
Abora Continental by Lopesan Hotels - All Inclusive

Property amenities

Family friendly

  • 2 outdoor pools
  • Arcade/game room
  • Babysitting (surcharge)
  • Children's pool
  • Free children's club
  • Free water park access
  • Grocery/convenience store
  • Lifeguards on site
  • Playground
  • Snack bar/deli
  • Soundproofed rooms
  • Splash pad

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Free beach shuttle
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free buffet breakfast available daily 7:30 AM to 10:00 AM
  • A bar/lounge
  • A poolside bar
  • A restaurant
  • Snack bar/deli

Things to do

  • 2 outdoor pools
  • Arcade/game room
  • Archery
  • Basketball
  • Beach volleyball
  • Billiards/pool table
  • Children's pool
  • Free children's club
  • Free water park
  • Full-service spa
  • Gym
  • Playground
  • Splash pad
  • TV in common areas
  • Yoga classes

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchair-accessible van parking

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Down comforter
  • Pillowtop mattress

Bathroom

  • Free toiletries
  • Hair dryer
  • Shower
  • Towels provided

More

  • Air conditioning
  • Desk
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Breakage deposit: EUR 150 per stay

We've listed all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
This property uses solar energy
Safety features at this property include a fire extinguisher and a smoke detector
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room. This property accepts Visa, Mastercard, and cash. This property uses solar energy. For guests' safety, the property includes a fire extinguisher and a smoke detector in each accommodation.

Property Registration Number H-35-1-0000153

We should mention

  • Onsite cash transactions can't exceed EUR 1000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • Reservations are needed for massage services. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • For stays on 25 December, the total price shown includes a charge for a mandatory Christmas Day gala dinner.
  • For stays on 24 December, the total price shown includes a charge for a mandatory Christmas Eve gala dinner.
  • For stays on December 31, the total price shown includes a charge for a mandatory New Year's Eve gala dinner.

Property is also known as

ClubHotel Riu Waikiki
ClubHotel Riu Waikiki All Inclusive
ClubHotel Riu Waikiki All Inclusive San Bartolome de Tirajana
ClubHotel Riu Waikiki San Bartolome de Tirajana
ClubHotel Waikiki
Riu Waikiki
Servatur Waikiki All Inclusive Hotel San Bartolome de Tirajana
Servatur Waikiki All Inclusive San Bartolome de Tirajana
Servatur Waikiki Hotel
Servatur Waikiki All Inclusive
Servatur Waikiki San Bartolomé de Tirajana
Servatur Waikiki Hotel San Bartolomé de Tirajana

Servatur Waikiki Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 371 out of 1000 reviews
Rating 8 - Good. 428 out of 1000 reviews
Rating 6 - Okay. 138 out of 1000 reviews
Rating 4 - Poor. 42 out of 1000 reviews
Rating 2 - Terrible. 21 out of 1000 reviews

8.8/10

Cleanliness

8.8/10

Staff & service

8.4/10

Amenities

8.0/10

Property conditions & facilities

Reviews

10/10 Excellent

Sævar Berg

Liked: Cleanliness, staff & service, amenities
Perfect staff and the room was allways clean
Stayed 5 nights in Jan 2026

6/10 Okay

Nicola

Travelled with partner
Liked: Cleanliness, amenities
Disliked: Property conditions & facilities
The room itself was fine, however the door lock was faulty on several mornings. After leaving the room and checking the door, the door wouldn’t lock properly and could be opened from the outside. We had to call a technician multiple times throughout our stay and wait in the room, as we didn’t feel comfortable leaving our belongings unattended. This was inconvenient and concerning.
Stayed 12 nights in Dec 2025

4/10 Poor

Danai

Stayed 5 nights in Dec 2025

8/10 Good

Joe

Liked: Cleanliness, staff & service, amenities
Staff were excellent and the food was varied and tasty (esp breakfast) - the Bar is plentiful and self serve beer, wine, soft drinks and coffee is good. Room was clean, and the cleaning teams did a good job. overall the hotel is a little tired and dated, with some peeling paint and rough around the edges. I would recommend this as a good budget holiday hotel.
Stayed 11 nights in Dec 2025

8/10 Good

Odette

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Room well located, well furnished and clean, staff were very friendly and professional
Stayed 5 nights in Dec 2025

8/10 Good

Holly O

Travelled with family
Liked: Cleanliness, staff & service, amenities
It was great loved it - all staff were amazing! Only thing I would change is the fact there is no privacy between guests on the balcony which can make it Abit arkward when all outside but other than that it was great!
Stayed 5 nights in Dec 2025

6/10 Okay

Corinne

Travelled with family
Liked: Cleanliness
If you're looking for a budget-friendly hotel, this is for you. You get what you put for essentially. Hotel is clean but dated. Food is okay. Staff are friendly.
Stayed 5 nights in Nov 2025

8/10 Good

Jerome

Liked: Cleanliness, staff & service, amenities
Staff were friendly, the hotel was clean and the food choices were acceptable.
Stayed 10 nights in Nov 2025

8/10 Good

jennifer jane

Liked: Cleanliness, amenities, property conditions & facilities
Cleaning crew excellent
Stayed 7 nights in Nov 2025

10/10 Excellent

Will

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Exceptional value for money. Fantastic staff, great variety of food and drinks, good amenities and fab location. Was it perfect? No but at the price you’re paying it’s as close as it can be
Stayed 5 nights in Nov 2025

8/10 Good

Andreas

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Rooms daily well cleaned. Pool great for kids and pretty large. Lots of sunbeds to get tanned.
Stayed 3 nights in Oct 2025

10/10 Excellent

Matthew, Horley

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We have stayed here before and the staff, service and facilities were as good as ever. Great stay!
Stayed 7 nights in Oct 2025

10/10 Excellent

Peter

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Professional and well mannered staffing in all departments
Stayed 7 nights in Sep 2025

10/10 Excellent

Peter

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I was disappointed with the air conditioning. It was insufficient cooling for the persistent heat and humidity. It was hard to get to sleep and I woke every day in soaking sweaty sheets. It was the only let down in an otherwise amazing holiday.
Stayed 7 nights in Sep 2025

8/10 Good

Bethany

Stayed 7 nights in May 2025

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

No Air Con, dirty bathroom, overcrowded

I stayed here for just one night and couldn’t wait to leave. The so-called air conditioning is a joke - it only blew hot air, and I didn’t get any sleep until 5:30 a.m. It should not be advertised as air conditioning at all. The rest of the hotel is no better, with none of the common areas properly cooled. The bathroom was dirty, with hairs and fingerprints left in the shower and on the surfaces. Everything is old & worn out. The pool area is overcrowded and chaotic, with no available seating. Sunbeds are “reserved” with towels for hours while no one uses them, making it impossible to relax. Definitely not worth the money.
Stayed 1 night in Aug 2025

8/10 Good

elaine

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 9 nights in Aug 2025

8/10 Good

Ashley

Stayed 7 nights in Jun 2025

10/10 Excellent

Graham

Liked: Cleanliness, amenities
Nice clean room. Excellent breakfast
Stayed 10 nights in Jun 2025

6/10 Okay

Bing

Liked: Cleanliness, staff & service
Disliked: Room comfort
the wardrobe broken . the bed not comfortable.not kettle . the hotel it’s 4 stars
Stayed 7 nights in Jun 2025

10/10 Excellent

Timothy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Big size hotel with plenty of activity and space. Nothing too much trouble and plenty of staff to cater for all needs.
Stayed 7 nights in Jun 2025

10/10 Excellent

Moreno, Aberdeen

Travelled with family, Travelled with family and small children, Business traveller, Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice hotel
Stayed 3 nights in May 2025

10/10 Excellent

Hayden

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 6 nights in May 2025

6/10 Okay

Pawel

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities

Pics are not accurate

If I am booking superior room which is renovated on the pics... I would like to receive it. As per room service my room was superior because I had fridge, kettle and mineral water.
Stayed 7 nights in May 2025

6/10 Okay

Paul

Travelled with partner
Liked: Amenities
It was ok for a short stay. Quite noisey and can be over crowded. Good value for money, good location. Breakfast included which was decent.
Stayed 1 night in May 2025