Casa del Alma Hotel Boutique & Spa

4.0 star property
4-star Beaux Arts hotel perfect for exploring San Cristóbal de las Casas

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Room options

View all photos for Suite (Master)

Suite (Master)

Suite (Master)

  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite

Junior Suite

Junior Suite

  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 2 Double Beds

Suite, 2 Double Beds

Suite, 2 Double Beds

9.0 out of 10
Wonderful
(2 reviews)
  • Sleeps 4
  • 2 Double Beds

View all photos for Suite, 1 King Bed

Suite, 1 King Bed

Suite, 1 King Bed

9.8 out of 10
Exceptional
(6 reviews)
  • Sleeps 2
  • 1 King Bed

About the area

San Cristóbal de las Casas

Central San Cristóbal de las Casas getaway .A stay at this De La Merced hotel places you steps from Mesoamerican Museum of Jade and within a 5-minute walk of San Cristóbal de las Casas Cathedral. Plaza 31 de Marzo and Museo de San Cristóbal are also within half a mile (1 km).

What's nearby

  • Mesoamerican Museum of Jade - 2 min walk - 0.2 km
  • San Cristóbal de las Casas Cathedral - 3 min walk - 0.3 km
  • Plaza 31 de Marzo - 3 min walk - 0.3 km
  • Santo Domingo Handicraft Market - 6 min walk - 0.6 km
  • Ex-Convent of Santo Domingo - 7 min walk - 0.6 km

Getting around

  • Angel Albino Corzo Intl Airport (TGZ) - 94 min drive

Restaurants

  • ‪El Mezcalito - ‬2 min walk
  • ‪Café Bar Revolucion - ‬2 min walk
  • ‪El Fogon de Jovel - ‬1 min walk
  • ‪Tarumba Restaurant - ‬1 min walk
  • ‪Restaurante Long Cheng - ‬1 min walk

About this property

Casa del Alma Hotel Boutique & Spa

4-star Beaux Arts hotel perfect for exploring San Cristóbal de las Casas
Casa del Alma Hotel Boutique & Spa offers its guests a full-service spa, a health club, and a sauna. WiFi and wired Internet are free in public spaces. An airport shuttle (available 24 hours) is available for a fee. Multilingual staff, tour/ticket assistance, and concierge services are also featured at the business-friendly Casa del Alma Hotel Boutique & Spa. Free self parking is available.

This Beaux Arts San Cristóbal de las Casas hotel is smoke free.

  • 1 building
  • 27 guestrooms or units
  • 2 levels
  • 38 sq m of conference space
  • Built in 2012
  • Conference center
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Bellhop
  • Elevator
  • No smoking on site
Casa del Alma Hotel Boutique & Spa offers 27 accommodations with safes and bathrobes. These individually decorated and furnished accommodations have separate sitting areas. Pillowtop beds feature Egyptian cotton sheets, down comforters, and premium bedding. 42-inch LCD televisions come with cable channels. Bathrooms include showers, designer toiletries, complimentary toiletries, and hair dryers.

This San Cristóbal de las Casas hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is provided daily.

The onsite spa has 3 treatment rooms including rooms for couples. Services include hot stone massages, sports massages, and Swedish massages. The spa is equipped with a sauna, a hot tub, and a steam room. A variety of treatment therapies are provided, including aromatherapy. The spa is open daily.

Languages

English, Spanish

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Property amenities

Family friendly

  • Rollaway/extra bed (surcharge)
  • Soundproofed rooms

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Free self parking on site

Things to do

  • Full-service spa
  • Health club
  • Sauna
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator (24 inch wide door)
  • Front entrance ramp
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchairs on site

Room amenities

Entertainment

  • 42-inch LCD TV with cable channels

Bedroom

  • Down comforter
  • Egyptian cotton sheets
  • Pillowtop mattress
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathrobes
  • Designer toiletries
  • Hair dryer
  • Shower
  • Towels provided

More

  • Connecting rooms available
  • Desk
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Phone
  • Safe
  • Separate sitting area
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 11:30 PM
Early check-in subject to availability
Contactless check-in available
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after 5:00 PM please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Casa del Alma Hotel Boutique & Spa

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 11 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for MXN 650.0 per night.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: MXN 2400 per vehicle (roundtrip, maximum occupancy 3)
  • Rollaway bed fee: MXN 650.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, and a security system
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room. This property accepts Visa, Mastercard, American Express, debit cards, and cash. For guests' safety, the property includes a fire extinguisher, a smoke detector, and a security system in each accommodation. Cashless payment methods are available for all transactions.

We should mention

  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Up to 2 children 11 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets and service animals are not allowed on site.

Property is also known as

Casa Alma Boutique
Casa Alma Boutique San Cristobal de las Casas
Casa Alma Hotel Boutique
Casa Alma Hotel Boutique San Cristobal de las Casas
Casa Del Alma Hotel Boutique & Spa San Cristobal De Las Casas
Casa del Alma Hotel Boutique Spa
Casa Del Alma Boutique & Spa
Casa del Alma Hotel Boutique Spa
Casa del Alma Hotel Boutique & Spa Hotel
Casa del Alma Hotel Boutique & Spa San Cristóbal de las Casas

Casa del Alma Hotel Boutique & Spa Reviews

Reviews

9.6

Exceptional

Rating 10 - Excellent. 230 out of 288 reviews
Rating 8 - Good. 37 out of 288 reviews
Rating 6 - Okay. 15 out of 288 reviews
Rating 4 - Poor. 5 out of 288 reviews
Rating 2 - Terrible. 1 out of 288 reviews

9.8/10

Cleanliness

9.4/10

Staff & service

9.4/10

Amenities

9.6/10

Property conditions & facilities

9.6/10

Eco-friendliness

Reviews

10/10 Excellent

Claudia

Stayed 1 night in Mar 2025

10/10 Excellent

santa

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Ilike the front desk service excelentand locacion
Stayed 4 nights in Feb 2025

10/10 Excellent

Jana

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful comfortable hotel in city center. Close to restaurants and city action but quiet. Lovely large room with comfortable bedding, spacious bathroom with all of the amenities. Highly recommend.
Stayed 3 nights in Jan 2025

10/10 Excellent

ALFREDO

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jan 2025

10/10 Excellent

Arturo

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Nov 2024

10/10 Excellent

katya

Stayed 2 nights in Oct 2024

10/10 Excellent

Laura

Liked: Cleanliness, staff & service, property conditions & facilities
Overall great experience! Clean, walkable to all the places we wanted to visit, and the staff was nice and helpful!!
Stayed 5 nights in Oct 2024

10/10 Excellent

Fred

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Highly recommended
Stayed 6 nights in Oct 2024

10/10 Excellent

Saúl

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing hotel highly recommended.
Stayed 1 night in Sep 2024

10/10 Excellent

Saúl

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel is excellent, great view from our junior suite to the city and the staff very friendly and resourceful.
Stayed 6 nights in Aug 2024

10/10 Excellent

David

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent service, conveniently in the heart of the town recommended.
Stayed 5 nights in Aug 2024

10/10 Excellent

Leif

Stayed 4 nights in Jul 2024

10/10 Excellent

Joseph

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Cute boutique hotel close to the city center
Stayed 3 nights in Jul 2024

10/10 Excellent

Shabbir

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location and outstanding front desk staff. Special thanks to Miss Kristell for proving excellent service.
Stayed 4 nights in May 2024

10/10 Excellent

Jo

Stayed 2 nights in Apr 2024

10/10 Excellent

RONY

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Mar 2024

10/10 Excellent

Carlos Manuel

Liked: Cleanliness, staff & service, property conditions & facilities
The place is excellent!
Stayed 2 nights in Feb 2024

10/10 Excellent

Michael, Palos Heights

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Walking distance to shopping and tourist destinations
Stayed 2 nights in Jan 2024

10/10 Excellent

Julizza

Stayed 2 nights in Jan 2024

10/10 Excellent

Arantxa

Stayed 1 night in Dec 2023

10/10 Excellent

Felix

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 7 nights in Nov 2023

10/10 Excellent

carlos javier

Stayed 1 night in Nov 2023

8/10 Good

Miguel

Stayed 1 night in Nov 2023

10/10 Excellent

YVETTE

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Nov 2023

6/10 Okay

Cristhian

Stayed 3 nights in Sep 2023