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Hotel Na'Lum

2.5 star property
Hotel near Santo Domingo Handicraft Market in San Cristóbal de las Casas

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Photo gallery for Hotel Na'Lum

Exterior
Iron/ironing board, free WiFi, bed sheets
Superior Triple Room | Mountain view
Reception
Terrace/patio

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Parking included
  • Free WiFi
  • Breakfast available
  • Laundry
  • Room service
  • Housekeeping

Explore the area

View in a map
Carretera Panamericana Km 181, Colonia Salsipuedes 10 A, San Cristóbal de las Casas, CHIS, 29296
  • Place, Palace of Justice of Los Altos
    ‪5 min drive‬
  • Place, San Cristóbal de las Casas Cathedral
    ‪8 min drive‬
  • Place, Mesoamerican Museum of Jade
    ‪8 min drive‬
  • Airport, Tuxtla Gutierrez (TGZ-Angel Albino Corzo Intl)
    ‪147 min drive‬

Room options

View all photos for Double Room, 1 King Bed

Double Room, 1 King Bed

Double Room, 1 King Bed

  • Sleeps 3
  • 1 King Bed
  • Free WiFi

View all photos for Standard Triple Room

Standard Triple Room

Standard Triple Room

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 3
  • 1 Double Bed OR 1 Twin Bed
  • Free WiFi

View all photos for Quadruple Room, 2 Double Beds

Quadruple Room, 2 Double Beds

Quadruple Room, 2 Double Beds

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 4
  • 2 Double Beds
  • Free WiFi

View all photos for Family Room (3 Double Beds)

Family Room (3 Double Beds)

Family Room (3 Double Beds)

  • Sleeps 6
  • 3 Double Beds
  • Free WiFi

View all photos for Superior Triple Room

Iron/ironing board, free WiFi, bed sheets

Superior Triple Room

9.0 out of 10
Wonderful
(2 reviews)
  • Mountain view
  • Sleeps 4
  • 1 King Bed and 1 Twin Bed
  • Free WiFi

View all photos for Superior Quadruple Room

Superior Quadruple Room

Superior Quadruple Room

  • Mountain view
  • Sleeps 6
  • 2 King Beds
  • Free WiFi

View all photos for Double Room

Double Room

Double Room

  • Sleeps 2
  • 1 Queen Bed
  • Free WiFi

View all photos for Standard Room

Standard Room

Standard Room

8.0 out of 10
Very good
(1 review)
  • Sleeps 2
  • 1 Double Bed
  • Free WiFi

About the area

San Cristóbal de las Casas

In San Cristóbal de las Casas .Within 3 miles (5 km) of this San Cristóbal de las Casas hotel, you'll find Santo Domingo Handicraft Market and Arches of Carmen. San Cristóbal de las Casas Cathedral and Plaza 31 de Marzo are also within 3 miles (5 km).

What's nearby

  • Palace of Justice of Los Altos - 5 min drive - 2.2 km
  • San Cristóbal de las Casas Cathedral - 8 min drive - 3.6 km
  • Mesoamerican Museum of Jade - 8 min drive - 3.6 km
  • Plaza 31 de Marzo - 8 min drive - 3.6 km
  • Santo Domingo Handicraft Market - 8 min drive - 2.9 km

Getting around

  • Angel Albino Corzo Intl Airport (TGZ) - 71 min drive

Restaurants

  • ‪La Cabaña De Don Juan Bosco - ‬3 min drive
  • ‪Sport Wings - ‬16 min walk
  • ‪Taqueria Calima - ‬16 min walk
  • ‪Restaurante La Luciernaga - ‬2 min drive
  • ‪Cafeteria El Estudiante - ‬2 min drive

About this property

Hotel Na'Lum

Hotel near Santo Domingo Handicraft Market in San Cristóbal de las Casas
There's a coffee shop/cafe on site. WiFi is free in public spaces. An airport shuttle (available on request) and an area shuttle are available for a fee. A terrace, tour/ticket assistance, and concierge services are also featured at Hotel Na'Lum. Free self parking is available.

This San Cristóbal de las Casas hotel is smoke free.

  • 12 guestrooms or units
  • Breakfast available (surcharge)
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Tour and ticket information
  • Concierge
  • Terrace
  • No smoking on site
  • Coffee shop
Hotel Na'Lum offers 12 accommodations with hair dryers and complimentary toiletries. Flat-screen televisions come with cable channels.

Bathrooms include showers. Guests can surf the web using the complimentary wireless Internet access. Housekeeping is offered daily and irons/ironing boards can be requested.

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Hotel Mukul Na
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  • Free WiFi
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4.7 out of 5, Exceptional, 249 reviews
The price is CA $46
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includes taxes & fees
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Property amenities

Family friendly

  • Laundry facilities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Roundtrip airport shuttle (surcharge) from 7:00 AM to 7:00 PM at scheduled times and on request
  • Area shuttle (surcharge)
  • Free self parking on site
  • Onsite parking options include a carport

Food and drink

  • Daily continental breakfast available 8:30 AM to 10:30 AM for a fee: MXN 90 for adults and MXN 60 for children
  • A coffee shop/cafe

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

Room amenities

Entertainment

  • Flat-screen TV with cable channels

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Food and drink

  • Limited room service

More

  • Heating
  • Iron/ironing board on request
  • Phone

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: anytime

Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Hotel Na'Lum

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 2 years old or younger stays free when using existing bedding.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for continental breakfast: approximately MXN 90 for adults and MXN 60 for children
  • Airport shuttle fee: MXN 1200 per vehicle (one-way, maximum occupancy 4)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, debit cards, and cash.

We should mention

  • One child 2 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Pets and service animals are not allowed on site.

Property is also known as

Hotel Na'Lum San Cristobal de las Casas

Na'Lum San Cristobal de las Casas

Na'Lum Cristobal las Casas

Hotel Na'Lum Hotel

Hotel Na'Lum San Cristóbal de las Casas

Hotel Na'Lum Hotel San Cristóbal de las Casas

Frequently asked questions

How close is Hotel Na'Lum to the airport?

Hotel Na'Lum is 47.5 mi (71-min drive) away from the Angel Albino Corzo Intl Airport (TGZ) airport, the closest popular airport to the property.

Does Hotel Na'Lum have an airport shuttle?

Hotel Na'Lum offers an airport shuttle from 7:00 AM to 7:00 PM, at scheduled times, for a charge of MXN 1200. per vehicle, one-way.

Does Hotel Na'Lum offer free breakfast?

Free breakfast isn’t provided at Hotel Na'Lum, but continental breakfast is offered for a fee of MXN 90 for adults and MXN 60 for children. It's available every day from 8:30 AM to 10:30 AM.

Is there a casino at Hotel Na'Lum?

No, there is no casino at this hotel.

What time is check-in at Hotel Na'Lum?

Check-in start time: 2:00 PM; Check-in end time: anytime.

Is there free parking at Hotel Na'Lum?

This hotel offers free self parking.

Does Hotel Na'Lum have a pool?

Hotel Na'Lum does not have a pool.

Does Hotel Na'Lum have a spa?

There are no spa services available at this hotel.

How close is Hotel Na'Lum to downtown San Cristóbal de las Casas?

Hotel Na'Lum is 1.6 mi away from San Cristóbal de las Casas.

Hotel Na'Lum Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 47 out of 65 reviews
Rating 8 - Good. 12 out of 65 reviews
Rating 6 - Okay. 4 out of 65 reviews
Rating 4 - Poor. 0 out of 65 reviews
Rating 2 - Terrible. 2 out of 65 reviews

9.6/10

Cleanliness

9.4/10

Staff & service

9.2/10

Amenities

9.4/10

Property conditions & facilities

Reviews

10/10 Excellent

JENIFER

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Hotel muy bonito en excelentes condiciones. Tiene un concepto rústico pero moderno. Está a las afueras de la ciudad, lo cual yo pienso que está bien porque no hay problemas por estacionamiento y espacio como lo es en el centro de san Cristóbal. Recepción 24 horas pero recomiendo que mantengan comunicación con el hotel para coordinar llegadas y salidas. La comunicación con el hotel es excelente, y respondieron todas nuestras dudas. El hotel cuenta con plancha para la ropa, lo cual es muy conveniente. Las reglas del hotel si son estrictas, por lo cual recomiendo que sigan las indicaciones proporcionadas. Nos la pasamos muy cómodo. Gracias!
Stayed 6 nights in Jun 2024

10/10 Excellent

JASMANY

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel staff is very attentive, they care about making sure you are well and comfortable, the hotel is very clean, comfortable.
Stayed 1 night in Feb 2024

6/10 Okay

Maricela

Stayed 1 night in Dec 2023

10/10 Excellent

Anna

Travelled with family
Liked: Staff & service, amenities, property conditions & facilities
The hotel was so unique, so quiet, it was a nice stay overall.
Stayed 2 nights in Aug 2023

10/10 Excellent

Jackie

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Very clean, beautifully decorated interior.
Stayed 1 night in Jun 2023

10/10 Excellent

Perlita

Stayed 2 nights in Mar 2023

8/10 Good

Ronald J.

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good value

We were comfortable there, and the staff were friendly. Breakfast was good. We had a car so it was no problem to get to the center of town in 10 minutes. The first room was a little claustrophobic like a cave. The sevond stay the room was a little larger and the bathroom was better. Overall it was a good stay and a good value
Stayed 1 night in May 2022

8/10 Good

Laura

Travelled with partner
Liked: Cleanliness, staff & service
Es un hotel decente muy limpio , buen precio excelente el servicio del staf muy serviciales , el desayuno muy bien buen sabor ... el unico inconveniente es que me toco la habitación del abajo y es demasiado humeda.
Stayed 6 nights in Apr 2022

10/10 Excellent

manuela

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very quite nice and clean , people very polite.
Stayed 3 nights in Dec 2021

10/10 Excellent

Verified traveller

Stayed 2 nights in Jun 2020

10/10 Excellent

Brenda

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our stay at Hotel Na’Lum was excellent! The hotel is very clean, well maintained and the staff was very attentive to our needs. The bedding was also very comfortable and plenty of hot water for our group of 5. The hotel is decorated nicely and is cozy.
Stayed 3 nights in Nov 2019

6/10 Okay

Damaris

Travelled with family
Disliked: Staff & service
Faltaban 2 horas para nuestra salida y la mujer de recepción nos estaba apresurando y presionando con que nuestra salida debía ser 12 en punto o nos cobrarían extras, eso lo hizo 2 veces más cuando aún faltaba más de 30 mns para salir. La verdad fue de mal gusto y fastidioso. Aparte ese día solo había en el menú opciones con huevo.
Stayed 1 night in Jul 2024

2/10 Terrible

Otilio

Stayed 2 nights in Dec 2023

10/10 Excellent

claudia

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
La tranquilidad
Stayed 3 nights in Dec 2023

8/10 Good

Jorge

Liked: Cleanliness, staff & service, property conditions & facilities

8/10 Good

Raul

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Agua fría para bañarte, tuvimos que solicitar dos días a recepción que prendieran el boiler y esperar a que se calentará el agua.
Stayed 3 nights in Aug 2023

10/10 Excellent

CESAR

Liked: Cleanliness, staff & service, property conditions & facilities
Sn
Stayed 2 nights in Aug 2023

10/10 Excellent

Erika

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Todo estuvo excelente, habitación, servicio y estancia.
Stayed 1 night in Aug 2023

10/10 Excellent

Genoveva

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Muy bonita la experiencia pero hubo un pequeño incidente que me pareció excesivo ya que se mancharon las sábanas con maquillaje y me las cobraron como nuevas y considero que se debió de pagar la lavandería a excepción de eso todo estuvo bien
Stayed 3 nights in Aug 2023

10/10 Excellent

Lorena

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Muy bien lo que necesitaba

Stayed 1 night in Jul 2023

2/10 Terrible

Yessica Selene

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Muy buen servicio y precio accesible, solo son muy desconfiados y eso no te permite estar agusto , en 2 ocasiones me comentaron que faltaban toallas cuando no era asi
Stayed 4 nights in Jul 2023

8/10 Good

Yesica

Liked: Cleanliness, staff & service, property conditions & facilities
Exelente
Stayed 1 night in Jul 2023

10/10 Excellent

Jose Fernando

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Excelente lugar a las afueras de San Cristobal, es ideal si vas a viajar a las afueras de San Cristobal para evitar el tráfico del centro. Las instalaciones son bastante limpias y cómodas, el desayuno que puedes comprar ahí támbien es muy bueno. Altamente recomendable
Stayed 2 nights in Jul 2023

8/10 Good

David

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Agradable

Muy agradable la estancia, solo falta un poco más de comunicación del personal que brinda el servicio hacia el cliente, mencionar los servicios que ofrece el hotel, ejemplo: desayunos, comidas, servicio de taxis, transporte, etc, me gustaría el hotel contará con un cartel de los puntos turísticos qué uno puede visitar en los alrededores, ya existe el Internet, pero considero que seria bueno, por lo demás la estancia es muy grata, volvería a hospedarme SI
Stayed 2 nights in Jun 2023

10/10 Excellent

JOSE ALEJANDRO

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
El hotel es bonito y limpio El diseño es acorde al lugar El exterior no tan favorable pero no es de mucha importancia para mí En conclusión bien lugar bonito y limpio
Stayed 1 night in Apr 2023