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Fairmont Heritage Place, Ghirardelli Square

5.0 star property
5-star luxury hotel near Pier 39

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Photo gallery for Fairmont Heritage Place, Ghirardelli Square

Exterior
View from room
Lobby
Exterior
Bar (on property)

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Pet friendly
  • Parking included
  • Free WiFi
  • Air conditioning
  • Gym
  • Business services

Explore the area

View in a map
900 N Point Street, San Francisco, CA, 94109
  • Place, Ghirardelli Square
    ‪1 min walk‬
  • Place, Van Ness Avenue
    ‪3 min walk‬
  • Place, Lombard Street
    ‪6 min walk‬
  • Airport, San Francisco, CA (SFO-San Francisco Intl.)
    ‪29 min drive‬

Room options

View all photos for Room, 1 Bedroom (Residence 1 King)

Separate tub and shower, designer toiletries, hair dryer, bathrobes

Room, 1 Bedroom (Residence 1 King)

8.0 out of 10
Very good
(2 reviews)
  • 84 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 1 Bedroom, Bay View (1 King)

Frette Italian sheets, premium bedding, pillowtop beds, in-room safe

Room, 1 Bedroom, Bay View (1 King)

8.0 out of 10
Very good
(1 review)
  • Bay view
  • 84 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 2 Bedrooms (Residence 2 King)

Frette Italian sheets, premium bedding, pillowtop beds, in-room safe

Room, 2 Bedrooms (Residence 2 King)

9.4 out of 10
Exceptional
(13 reviews)
  • 111 sq m
  • Sleeps 6
  • 2 King Beds and 1 Double Sofa Bed

View all photos for Room, 2 Bedrooms, Bay View (Residence 2 King)

View from room

Room, 2 Bedrooms, Bay View (Residence 2 King)

10.0 out of 10
Exceptional
(1 review)
  • Bay view
  • 111 sq m
  • Sleeps 6
  • 2 King Beds and 1 Double Sofa Bed

View all photos for Room, 3 Bedrooms (Residence 3 King)

Frette Italian sheets, premium bedding, pillowtop beds, in-room safe

Room, 3 Bedrooms (Residence 3 King)

  • 139 sq m
  • Sleeps 8
  • 3 King Beds

Room, 1 Bedroom, Roll-in Shower, Bay View

  • Bay view
  • Sleeps 4
  • 1 King Bed

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About the area

San Francisco

Heart of San Francisco.A stay at this Fisherman's Wharf hotel places you within half a mile (1 km) of Lombard Street and 2 miles (3 km) of Pier 39. Presidio of San Francisco and Moscone Convention Center are also within 3 miles (5 km).

What's nearby

  • Ghirardelli Square - 1 min walk - 0.0 km
  • Van Ness Avenue - 3 min walk - 0.3 km
  • Fort Mason - 5 min walk - 0.5 km
  • Lombard Street - 6 min walk - 0.6 km
  • Pier 39 - 15 min walk - 1.3 km

Getting around

  • Hyde St & North Point St Stop - 3 min walk
  • San Francisco Station - 6 min drive
  • San Francisco Intl. Airport (SFO) - 39 min drive

Restaurants

  • ‪In-N-Out Burger - ‬7 min walk
  • ‪Buena Vista Cafe - ‬3 min walk
  • ‪San Francisco Brewing Co. - ‬1 min walk
  • ‪Ghirardelli-On-The-Go at Ghirardelli Square - ‬2 min walk
  • ‪Palette Tea House - ‬2 min walk

About this property

Fairmont Heritage Place, Ghirardelli Square

5-star luxury hotel near Pier 39
A computer station is on site and WiFi is free in public spaces. Business amenities include a business center and limo/town car service. A fitness center, a terrace, and multilingual staff are also featured at the luxury Fairmont Heritage Place, Ghirardelli Square. The hotel can provide concierge services and wedding services. Free valet parking is available.

This 5-star San Francisco hotel is smoke free.

  • 53 guestrooms or units
  • 4 levels
  • 5 buildings
  • Built in 2008
  • Charging station for electric cars
  • Business facilities
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Car service
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Convenience store
  • Terrace
  • Garden
  • Outdoor picnic space
  • Gift shop
  • Television in lobby
  • ATM
  • Onsite shopping
  • Bellhop
  • Elevator
  • No smoking on site
  • Water dispenser
Fairmont Heritage Place, Ghirardelli Square offers 53 accommodations with fireplaces and washers/dryers. Accommodations offer separate sitting areas. Pillowtop beds feature Frette Italian sheets and premium bedding. 42-inch flat-screen televisions come with premium satellite channels and DVD players. Accommodations at this 5-star hotel have kitchens with refrigerators, stovetops, microwaves, and separate dining areas. Bathrooms include separate bathtubs and showers, bathrobes, slippers, and designer toiletries.

This San Francisco hotel provides complimentary wireless Internet access. Business-friendly amenities include desks, complimentary newspapers, and phones. Additionally, rooms include laptop-compatible safes and coffee/tea makers. In-room massages, change of towels, and change of bedsheets can be requested. Housekeeping is provided daily.

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includes taxes & fees
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Property amenities

Family friendly

  • DVD player
  • Grocery/convenience store
  • In-room crib
  • In-room kitchen
  • In-room microwave
  • In-room refrigerator
  • In-room washer/dryer
  • Laundry facilities
  • Separate in-room dining area

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Height restrictions apply for onsite parking
  • Limo/town car service
  • Free secured, covered valet parking on site

Food and drink

  • Coffee and tea in common areas

Things to do

  • Bicycle rentals
  • Gym
  • Shopping
  • TV in common areas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Elevator
  • Wheelchair accessible (may have limitations)

Room amenities

Entertainment

  • 42-inch flat-screen TV with premium satellite channels
  • DVD player
  • DVR
  • iPod dock

Bedroom

  • Free crib
  • Frette Italian sheets
  • Pillowtop mattress

Bathroom

  • Bathrobes
  • Children's robes
  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Separate bathtub and shower
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Food and drink

  • Blender
  • Cleaning supplies
  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Dishwasher
  • Electric kettle
  • Freezer
  • Ice maker
  • Kitchen
  • Limited room service
  • Microwave
  • Mixer
  • Oven
  • Paper towels
  • Refrigerator
  • Restaurant dining guides
  • Separate dining area
  • Spices
  • Stovetop
  • Toaster

More

  • Air conditioning (climate-controlled)
  • Cleaning products are eco-friendly
  • Desk
  • Energy-saving switches in guestrooms
  • Fireplace
  • Free daily newspapers
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • Laundry detergent
  • LED lighting
  • Phone
  • Recycling
  • Separate sitting area
  • Washer/dryer

Policies

Check-in

Check-in start time: 4 PM; Check-in end time: 2:00 AM
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Guests will receive an email within 48 hours before arrival with check-in instructions; front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: USD 75 per accommodation (varies based on length of stay)
  • Only dogs are allowed
  • Food and water bowls are available
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 5 children stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 75 per accommodation (varies based on length of stay)
  • Service animals are exempt from fees
  • A late check-out fee will be charged

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, and debit cards. Cash is not accepted. For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards in each accommodation. Cashless payment methods are available for all transactions. This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels).

This property provides package handling services for USD 15 per package.

We should mention

  • Up to 5 children stay free in the same room as the parent or guardian when using exisiting bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Guests may experience noise disturbance due to nearby construction work.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Fairmont Ghirardelli
Fairmont Ghirardelli Square
Fairmont Heritage Ghirardelli Square
Fairmont Heritage Place
Fairmont Heritage Place Ghirardelli Square
Fairmont Heritage Place Ghirardelli Square Hotel
Fairmont Heritage Place Ghirardelli Square Hotel San Francisco
Fairmont Heritage Place Ghirardelli Square San Francisco
Ghirardelli Fairmont Heritage Place
Heritage Place Ghirardelli Square
Fairmont Heritage Place, Ghirardelli Square Hotel San Francisco
Ghirardelli Square Hotel San Francisco
Fairmont Heritage Place, Ghirardelli Square Hotel
Fairmont Heritage Place, Ghirardelli Square San Francisco
Fairmont Heritage Place, Ghirardelli Square Hotel San Francisco

Fairmont Heritage Place, Ghirardelli Square Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 321 out of 387 reviews
Rating 8 - Good. 38 out of 387 reviews
Rating 6 - Okay. 13 out of 387 reviews
Rating 4 - Poor. 2 out of 387 reviews
Rating 2 - Terrible. 13 out of 387 reviews

9.8/10

Cleanliness

9.6/10

Staff & service

9.0/10

Amenities

9.4/10

Property conditions & facilities

Reviews

10/10 Excellent

Anastassia

Travelled with family
Liked: Cleanliness, room comfort
Stayed 3 nights in Oct 2025

2/10 Terrible

Jeffrey

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
We booked a 2-bedroom suite at the Fairmont and later extended our stay by booking directly with the hotel for 2 additional nights. Well in advance—months before arrival—we confirmed several times that the reservations would be linked so our family wouldn’t have to move rooms. This was especially important with 2 young kids and a refrigerator full of groceries. A week before our trip, Fairmont emailed and offered an upgrade to an ocean view which we took and paid for (as it is Fleet Week). When we arrived, the hotel checked us into a fantastic room (one of their residences) and all seemed set. But 2 days later, we received a confusing voicemail saying that we needed to move. When we called that night and spoke to the staff, they stated a “priority guest” needed the room and we would have to move. The staff members we spoke with didn’t acknowledge the mistake or the notes already attached to our reservation. Only after pushing for escalation did we get on the phone with the acting GM (since the GM was away at a conference). That manager admitted the hotel had “messed up” because the unit’s owners were arriving—meaning we had to pack up and move despite all prior confirmations. While the team attempted some service recovery, the disruption was already done. This experience forced us to interrupt multiple plans to deal with logistics—exactly what you don’t expect on an expensive, luxury trip. Unfortunately, Fairmont has lost our business forever.
Stayed 2 nights in Oct 2025

10/10 Excellent

Eriko

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2025

10/10 Excellent

Derek

Liked: Cleanliness, staff & service, property conditions & facilities
Very courteous staff
Stayed 1 night in Aug 2025

10/10 Excellent

Carmen Adys

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent hotel personal at the main door very helpful
Stayed 6 nights in Jul 2025

10/10 Excellent

Elizabeth

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Lovely place to stay

Loved our stay here. Location was perfect for our trip, close to the Wharf. The staff is amazing and accommodated every request. We will definitely return!
Stayed 3 nights in Jul 2025

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Hidden gem

Amazing hotel. Great price for a 2 bedroom in the city. Easy access to the tourist sites. Excellent service.
Stayed 3 nights in Jul 2025

10/10 Excellent

Michael

Travelled with family
Liked: Cleanliness, amenities
I’ve been to San Francisco many times over the years and stayed in several high-end properties. This property is by far the best place I have stayed in the city and will be back.
Stayed 2 nights in May 2025

10/10 Excellent

Alexis

Stayed 4 nights in Apr 2025

10/10 Excellent

Teresa

Liked: Cleanliness, staff & service, property conditions & facilities
Great view!
Stayed 4 nights in Apr 2025

2/10 Terrible

Alexandra, Pound Ridge

Stayed 1 night in Mar 2025

10/10 Excellent

Radhika

Stayed 2 nights in Jan 2025

10/10 Excellent

Arshad

Liked: Property conditions & facilities
Stayed 3 nights in Jan 2025

10/10 Excellent

Sarah

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed here for NYE with family, great stay, great location, would stay again. Worth the extra for the view.
Stayed 2 nights in Dec 2024

10/10 Excellent

Niloufar

Liked: Cleanliness, staff & service, property conditions & facilities
Very spacious two bedroom hotel. It was very clean and perfect location. Very close to fisherman Warft.
Stayed 3 nights in Dec 2024

10/10 Excellent

Gustavo

Stayed 5 nights in Nov 2024

6/10 Okay

Verified traveller

Travelled with group
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Stayed 5 nights in Nov 2024

10/10 Excellent

Aaron

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Top tier staff, amazing room.
Stayed 1 night in Oct 2024

10/10 Excellent

Lovely Danica

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

10/10 Excellent

Jason

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Pleasant staff, room and amenities were fabulous, location was perfect. Would definitely stay here again!
Stayed 2 nights in Sep 2024

10/10 Excellent

Michael

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
.
Stayed 2 nights in Aug 2024

10/10 Excellent

Jessica

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2024

10/10 Excellent

Nora, Austin

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Jul 2024

10/10 Excellent

Tyler

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jul 2024

10/10 Excellent

kleo, Cypress

Liked: Cleanliness, staff & service
Excellent staff starting with Chris and Stephen.
Stayed 4 nights in Jul 2024