Hilton Garden Inn San Mateo

3.0 star property
3-star hotel near San Francisco Bay

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Photo gallery for Hilton Garden Inn San Mateo

Room, 2 Queen Beds
Restaurant
Terrace/patio
Reception
Outdoor pool

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Bar
  • Room service
  • Breakfast available
  • Pool
  • Housekeeping
  • Pet-friendly

Explore the area

View in a map
2000 Bridgepointe Circle, San Mateo, CA, 94404
  • Place, San Francisco Bay
    ‪3 min drive‬
  • Place, San Mateo County Event Center
    ‪3 min drive‬
  • Place, Hillsdale Shopping Center
    ‪4 min drive‬
  • Airport, San Francisco, CA (SFO-San Francisco Intl.)
    ‪12 min drive‬

Room options

King Bed Bedroom Suite

8.6 out of 10
Excellent
(9 reviews)
  • 30 sq m
  • Sleeps 4
  • 1 King Bed

Room, 1 King Bed

9.4 out of 10
Exceptional
(47 reviews)
  • 30 sq m
  • Sleeps 2
  • 1 King Bed

Room, 2 Queen Beds

9.0 out of 10
Wonderful
(33 reviews)
  • 30 sq m
  • Sleeps 4
  • 2 Queen Beds

One King Bed, Accessible

10.0 out of 10
Exceptional
(2 reviews)
  • 30 sq m
  • Sleeps 2
  • 1 King Bed

Room, 2 Queen Beds, Accessible

  • 30 sq m
  • Sleeps 4
  • 2 Queen Beds

Room, 1 King Bed, Accessible (Hearing)

  • 30 sq m
  • Sleeps 2
  • 1 King Bed

Room, 2 Queen Beds, Accessible

8.0 out of 10
Very good
(1 review)
  • 30 sq m
  • Sleeps 4
  • 2 Queen Beds

Room, 1 King Bed, Accessible

  • 30 sq m
  • Sleeps 2
  • 1 King Bed

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About the area

San Mateo

East San Mateo stay.Your stay at this East San Mateo hotel places you within 2 miles (3 km) of Leo J. Ryan Park and JoinVille Park. San Francisco Bay and Los Prados Park are also within 3 miles (5 km).

What's nearby

  • Leo J. Ryan Park - 14 min walk - 1.2 km
  • San Francisco Bay - 3 min drive - 3.3 km
  • San Mateo County Event Center - 3 min drive - 2.9 km
  • Hillsdale Shopping Center - 4 min drive - 4.7 km
  • Coyote Point Park - 8 min drive - 7.8 km

Getting around

  • Hayward Park Station - 3 min drive
  • San Francisco Intl. Airport (SFO) - 13 min drive

Restaurants

  • ‪Starbucks - ‬9 min walk
  • ‪Chick-fil-A - ‬7 min walk
  • ‪Lazy Dog Restaurant & Bar - ‬5 min walk
  • ‪California Fish Grill - ‬7 min walk
  • ‪Panera Bread - ‬6 min walk

About this property

Hilton Garden Inn San Mateo

3-star hotel near San Francisco Bay
Hilton Garden Inn San Mateo offers its guests an outdoor pool and a 24-hour fitness center. There's a restaurant on site. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces.

Event space at this hotel measures 3197 square feet (297 square meters) and includes conference space. A terrace, a vending machine, and tour/ticket assistance are also featured at the business-friendly Hilton Garden Inn San Mateo. A complete renovation of Hilton Garden Inn San Mateo was completed in May 2024.

This 3-star San Mateo hotel is smoke free.

  • 1 building
  • 157 guestrooms or units
  • 6 levels
  • 3197 sq ft of conference space
  • 297 sq m of conference space
  • Built in 1999
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Terrace
  • No smoking on site
  • Bar or lounge
  • Dining venue
Hilton Garden Inn San Mateo offers 157 accommodations with MP3 docking stations and coffee/tea makers. Beds feature premium bedding. 37-inch flat-screen televisions come with premium satellite channels. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

This San Mateo hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Housekeeping is provided daily. Renovation of all guestrooms was completed in May 2024.

Similar properties

Property amenities

Family friendly

  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Wheelchair-accessible parking and van parking available

Food and drink

  • Full breakfast available for a fee 6:00 AM to 10:00 AM on weekdays and 6:00 AM to 11:00 AM on weekends; USD 24 for adults and USD 12 for children
  • A bar/lounge
  • A restaurant

Things to do

  • 24-hour gym
  • Outdoor pool

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 6 accessible parking spaces
  • Assistive listening devices
  • Braille/raised signage
  • Lever door handles
  • No elevator
  • Phone accessibility kit
  • Pool hoist on site
  • Stair-free path to entrance
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchair-accessible van parking

Room amenities

Entertainment

  • 37-inch flat-screen TV with premium satellite channels
  • MP3 dock

Bedroom

  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Phone

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Renovations and closures

The following facilities or services will be unavailable from September 15 2025 to September 28 2025 (dates subject to change):
  • Fitness facilities
The property will be renovating from September 15 2025 to September 28 2025 (completion date subject to change). The following areas are affected:
  • Fitness facilities
Renovation work will only be conducted on weekdays. Every effort will be made to minimize noise and disturbance.

Access methods

Staffed front desk

Pets

  • Pets: USD 75 per accommodation, per stay (maximum USD 125.00 per stay)
  • Only dogs and cats are allowed
  • Maximum 2 pets
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 10 per night.
  • Cribs (infant beds) are available for USD 10 per night.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: approximately USD 24.00 for adults and USD 12.00 for children
  • Pet fee: USD 75 per accommodation, per stay (maximum USD 125.00 per stay)
  • Service animals are exempt from fees
  • Crib (infant bed) fee: USD 10 per night
  • Rollaway bed fee: USD 10 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, Carte Blanche, Eurocard, debit cards, and cash.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Hilton Garden Inn Hotel San Mateo
Hilton Garden Inn San Mateo
San Mateo Hilton Garden Inn
Hilton Garden Inn San Mateo Hotel San Mateo
Hilton San Mateo
Hilton Garden Inn San Mateo Hotel
Hilton San Mateo San Mateo
Hilton Garden Inn San Mateo Hotel
Hilton Garden Inn San Mateo San Mateo
Hilton Garden Inn San Mateo Hotel San Mateo

Hilton Garden Inn San Mateo Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 561 out of 1002 reviews
Rating 8 - Good. 301 out of 1002 reviews
Rating 6 - Okay. 74 out of 1002 reviews
Rating 4 - Poor. 36 out of 1002 reviews
Rating 2 - Terrible. 30 out of 1002 reviews

9.2/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

9.0/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Jazmin, Everett

Liked: Cleanliness, staff & service, property conditions & facilities
Clean and quiet property. Would definitely stay again!
Stayed 4 nights in Jul 2025

10/10 Excellent

Dale

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Necessities

Face towels need to be larger and there should be at least two bottles of water in the room.
Stayed 3 nights in Jun 2025

10/10 Excellent

Patrica

The hotel was very clean, the staff was excellent. Nothing bad to say. Definitely will stay here again.
Stayed 3 nights in Jun 2025

10/10 Excellent

Donnasue

Stayed 1 night in Jun 2025

10/10 Excellent

Adrian

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2025

10/10 Excellent

Cari

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2025

6/10 Okay

Rita

Travelled with family
The property is in pretty good standing and in a nice area. The room I stayed in had really old bed that almost sank to the floor when I laid in it. It was very uncomfortable.
Stayed 1 night in Jun 2025

10/10 Excellent

Katrina

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The stay was wonderful!
Stayed 2 nights in May 2025

10/10 Excellent

Levi

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in May 2025

10/10 Excellent

Catherine

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 1 night in May 2025

10/10 Excellent

ZAHI

Stayed 1 night in May 2025

4/10 Poor

Mamta

Travelled with family
Liked: Property conditions & facilities
Disliked: Amenities
customer service was poor
Stayed 2 nights in May 2025

4/10 Poor

Rose

Travelled with family
After a 10 hour flight we got to the hotel for them to tell me that they oversold the their rooms and my daughter had to sleep on a roll a way. NOT HAPPY!! Why did I bother to make a reservation for a room with 2 queen beds ifHilton doesn’t honor that reservation!!!!!!! I made this reservation 3 months ago!!!!
Stayed 1 night in May 2025

10/10 Excellent

Victor

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

?

Stayed 2 nights in May 2025

10/10 Excellent

John

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Clean and ready

Roma and bathroom were spotless and well stocked.
Stayed 1 night in May 2025

8/10 Good

Adrian

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025

10/10 Excellent

Jeetindria

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent accommodation.
Stayed 1 night in Apr 2025

10/10 Excellent

janel

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2025

8/10 Good

Jose

Stayed 1 night in Apr 2025

2/10 Terrible

Yile

Stayed 1 night in May 2025

10/10 Excellent

Richard

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean and quiet. Decent food options.
Stayed 6 nights in May 2025

10/10 Excellent

janel

Business traveller, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025

6/10 Okay

Chelsea

Travelled with family, Business traveller
Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
Kind staff, but the breakfast was subpar, pancakes were unavailable and my daughter got sick after eating eggs
Stayed 2 nights in Feb 2025

10/10 Excellent

Adriana

Stayed 1 night in Apr 2025

8/10 Good

Cherry

Stayed 2 nights in Apr 2025