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Park Pointe Hotel

2.0 star property
Hotel near San Francisco Bay in South San Francisco

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Photo gallery for Park Pointe Hotel

Lobby
Property grounds
Meeting facility
Desk, blackout drapes, iron/ironing board, bed sheets
Lobby

Reviews

5.8 out of 10

Popular amenities

  • 24/7 front desk
  • Parking included
  • Air conditioning
  • Free WiFi

Explore the area

View in a map
245 S Airport Blvd, South San Francisco, CA, 94080
  • Place, South San Francisco Convention Center
    ‪2 min walk‬
  • Place, SFO Museum
    ‪2 min drive‬
  • Place, San Francisco Baking Institute
    ‪4 min drive‬
  • Airport, San Francisco, CA (SFO-San Francisco Intl.)
    ‪4 min drive‬

Room options

View all photos for Deluxe Queen Room - Not Park n Fly

Deluxe Queen Room - Not Park n Fly

Deluxe Queen Room - Not Park n Fly

  • 13 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Deluxe 2 Beds - Not Park n Fly

Desk, blackout drapes, iron/ironing board, bed sheets

Deluxe 2 Beds - Not Park n Fly

  • 20 sq m
  • Sleeps 4
  • 2 Double Beds

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About the area

South San Francisco

In South San Francisco .You'll be within 6 miles (10 km) of Cow Palace and 9 miles (15 km) of CuriOdyssey. Twin Peaks and Moscone Convention Center are within 12 miles (20 km).

What's nearby

  • South San Francisco Convention Center - 2 min walk - 0.2 km
  • SFO Museum - 2 min drive - 2.5 km
  • The Shops at Tanforan - 2 min drive - 3.3 km
  • San Francisco Baking Institute - 4 min drive - 2.2 km
  • See's Candies - 4 min drive - 2.2 km

Getting around

  • San Bruno Station - 4 min drive
  • South San Francisco Station - 18 min walk
  • San Francisco Intl. Airport (SFO) - 7 min drive

Restaurants

  • ‪McDonald's - ‬7 min walk
  • ‪Dunkin' - ‬3 min walk
  • ‪Wendy's - ‬10 min walk
  • ‪Starbucks - ‬11 min walk
  • ‪Denny's - ‬7 min walk

About this property

Park Pointe Hotel

Hotel near San Francisco Bay in South San Francisco
As a guest of Park Pointe Hotel, you'll find barbecue grills, a vending machine, and multilingual staff. Public spaces have free WiFi. Park Pointe Hotel also features a picnic area, a fireplace in the lobby, and an ATM. Self parking is free.

Smoking is allowed in designated areas at this South San Francisco hotel.

  • 217 guestrooms or units
  • 2 levels
  • 2 buildings
  • Built in 1956
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • BBQ grill(s)
  • Outdoor picnic space
  • Fireplace in lobby
  • ATM
  • Smoking in designated areas
Park Pointe Hotel offers 217 accommodations, which are accessible via exterior corridors and feature hair dryers and irons/ironing boards. Accommodations are furnished with desks and desk chairs. Televisions come with cable channels. Change of towels and change of bedsheets can be requested. Housekeeping is provided on request.

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Property amenities

Internet

  • Available in some public areas: Free WiFi

Parking and transportation

  • Free uncovered self parking on site
  • Wheelchair-accessible parking available

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 4 accessible parking spaces
  • Hardwood flooring in room
  • Thin carpet in room
  • Upper floors accessible by stairs only
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

Room amenities

Entertainment

  • 32-inch TV with cable channels

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Hair dryer
  • Private bathroom
  • Towels provided

More

  • Access via exterior corridors
  • Air conditioning (climate-controlled)
  • Desk
  • Desk chair
  • Heating
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: anytime
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

An adult age 18 or older must assume all liability for the booking
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Renovations and closures

The following facilities are closed on Monday, Tuesday, Wednesday, Thursday, and Sunday:
  • Fitness facility
  • Outdoor pool
The following facilities are closed on Friday and Saturday:
  • Fitness facility
  • Outdoor pool

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 100.00 per accommodation, per stay

We've listed all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Onsite parties or group events are strictly prohibited
Noise-free guestrooms cannot be guaranteed
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, and American Express. Cash is not accepted. Onsite parties or group events are strictly prohibited. Noise-free guestrooms cannot be guaranteed.

We should mention

  • Registered guests are the only ones allowed to be in guestrooms.
  • Alcohol isn't served at Park Pointe Hotel.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

CitiGarden
Park Pointe Hotel South San Francisco
CitiGarden Hotel South San Francisco
CitiGarden South San Francisco
Park Pointe South San Francisco
Park Pointe Hotel Hotel
Park Pointe Hotel South San Francisco
Park Pointe Hotel Hotel South San Francisco

Reviews

Park Pointe Hotel Reviews

5.8

5.8/10

Cleanliness

6.2/10

Staff & service

4.4/10

Amenities

5.0/10

Property conditions & facilities

5.4/10

Eco-friendliness
Rating 10 - Excellent. 253 out of 1015 reviews
Rating 8 - Good. 135 out of 1015 reviews
Rating 6 - Okay. 150 out of 1015 reviews
Rating 4 - Poor. 159 out of 1015 reviews
Rating 2 - Terrible. 318 out of 1015 reviews

Reviews

6/10 Okay

Daniel-Kristofer

Travelled with group
Liked: Staff & service
Disliked: Property conditions & facilities
Staff was very friendly. The amenities are very dated and the grounds are unkept. Pipes are loud at nighttime… overall this is an ok place for a one night stay.
Stayed 1 night in Aug 2025

2/10 Terrible

cristian

Liked: Room comfort
Disliked: Staff & service, property conditions & facilities
Stayed 1 night in Aug 2025

4/10 Poor

DANILO, COLMA

Travelled with partner
Disliked: Staff & service, amenities, property conditions & facilities
Check in took too long. Front desk clerk did not look professional at all, she actually sick (cold/flu, maybe) was coughing the whole time while checking me in. She wasn't wearing a mask at that. Got to my room, and the tv wasn't working. Tried calling the front desk but the phone wasn't properly working also. So I walked to the front to let the clerk know so she switched me to another room. Got to the new room and the tv was working, thank goodness because after a long drive, all you really wanna do is relax and watch tv. The bed was horrible, i literally felt every spring on my body. By this time it was past midnight already. I just wanted to rest. This might be the last time I check in here, to be honest, unless this place gets a major makeover
Stayed 1 night in Aug 2025

4/10 Poor

Mario

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stay strong and keep going

Hotel ias cheap but you get what you pay for. Bed old and uncomfortable (spring mattress). Carpet dirty with ripples. Upon walking in strong stench of Clorox, tells me that the level of cleanliness is not top par. Walls patches and stained.
Stayed 1 night in Aug 2025

8/10 Good

amaury, Antioch

Liked: Cleanliness, staff & service, property conditions & facilities
Location
Stayed 2 nights in Aug 2025

8/10 Good

Roy

Travelled with group
Liked: Staff & service, property conditions & facilities, room comfort
Disliked: Cleanliness

It was okayed!

Hotel wasn’t that bad but very dirty and outdated outside around the building! Kinda eyesore to see so much dirty, stain and white light in every hallway and staircase pretty dark!
Stayed 1 night in Aug 2025

4/10 Poor

Paola

Business traveller
Disliked: Staff & service, property conditions & facilities, room comfort
It didn’t offer anything and the building is not taken care of.
Stayed 2 nights in Aug 2025

2/10 Terrible

Alex

Stayed 1 night in Aug 2025

2/10 Terrible

?????

Stayed 1 night in Aug 2025

4/10 Poor

Samuele

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
No fridge, no microwave. Close to the airport. Staff non present at the reception desk 24h despite they say they are.
Stayed 2 nights in Aug 2025

4/10 Poor

Amanda

Disliked: Cleanliness, amenities, property conditions & facilities
I swear when I pulled up to the hotel, I thought it had been closed down and they forgot to cancel my reservation. The lobby (the main photo they use) was hands down the nicest part of the entire property. Everything else looked abandoned. They put me (a single female traveler) in the back of the property which did not feel safe at all. Apparently this hotel also serves as a long term (month to month) low cost housing rental. The "garden" hasn't been tended to, and again..looks abandoned. It was actually terrifying. I stayed for a while 5 hours before I high tailed it out of there. OMG! I didn't even mention how nothing was wiped down, the toilet seat had splatters all over and wasnt even connected. There was no toilet roll holder, just a loose roll placed on the back of the toilet. Also, there was a man sitting in his vehicle and looking up into my room for a good hour. I absolutely do not suggest staying here alone.
Stayed 1 night in Aug 2025

4/10 Poor

Owen

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
Stayed 4 nights in Aug 2025

6/10 Okay

Devin

Liked: Cleanliness
Disliked: Staff & service
Stayed 2 nights in Aug 2025

2/10 Terrible

Laura, CANYON COUNTRY

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The pictures on the site are misleading and do not show that the room doors are outside exposure.
Stayed 1 night in Aug 2025

2/10 Terrible

Terry

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Front door was boarded up, trash overflowing all of property, graffiti on walls and tons Of RATS running round...I wanted to throw up. Not even close to the pictures posted online. Only prostitutes and drug dealers would feel they could stay here. I left and went elsewhere. So disappointed in Expedia for allowing this place to misrepresent. Make it right, take them down as an offering.
Silver areas with caution, tape like you couldn't walk on the property
Never actually saw where you were supposed to go into this place
Dumpster overflowing right across from the entrance to a room
Stayed 1 night in Aug 2025

4/10 Poor

Robert

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
You get what you paid for for sure. Even though pictures look like it’s renovated our room was not. There were stains, door wasn’t sealed all the way, shower was leaking and spraying on the ceiling. Cheap price but cheap experience.
Stayed 1 night in Aug 2025

4/10 Poor

Maria

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
There was a lot
Stayed 1 night in Aug 2025

2/10 Terrible

Faith

Stayed 3 nights in Aug 2025

8/10 Good

glenmarie

Travelled with partner
Liked: Staff & service
Disliked: Amenities
The room smelled like cigarettes.
Stayed 1 night in Aug 2025

4/10 Poor

Jonathan

Disliked: Property conditions & facilities
Stayed 7 nights in Jul 2025

2/10 Terrible

Ranjeet

Stayed 2 nights in Aug 2025

6/10 Okay

Andre

Travelled with family
Disliked: Property conditions & facilities

Needs Updating Cleaning and better amenities

I really hate to give negative feedback on hotels because we only use them as a place to sleep and shower but some amenities should be standard. They didn’t have an ice machine, no fridge in our room or microwave, the hotel room was dirty and stained carpet. The rooms downstairs had hookers living in the rooms, they looked like they were long time guests as they were openly serving customers. This place is not child or family friendly. I don’t even know how hotels. Com can even have them listed on here.
Stayed 2 nights in Aug 2025

4/10 Poor

Andre C.

Stayed 2 nights in Aug 2025

10/10 Excellent

Miracle

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

4/10 Poor

Velta

Travelled with partner
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Due to the Chinese restaurant attached to the motel, it consistently smelled like spoiled sea food outside the hotel. The room doors did not seal at the bottom and had constant bugs in the room. They keep the doors to the courtyard locked unless housekeeping unlocks them, and it’s so inconvenient to walk the whole building to get to the front desk. There is not a manager on site, so they have to text her and not make a physical phone call to solve a problem. The staff however was nice and did their very best given the resources they seemed to have.
Stayed 7 nights in Aug 2025