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Park Pointe Hotel

2.0 star property
Hotel near San Francisco Bay in South San Francisco

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Photo gallery for Park Pointe Hotel

Lobby
Lobby
Property grounds
Meeting facility
Desk, blackout drapes, iron/ironing board, bed sheets

Reviews

5.8 out of 10

Popular amenities

  • 24/7 front desk
  • Parking included
  • Air conditioning
  • Free WiFi

Explore the area

View in a map
245 S Airport Blvd, South San Francisco, CA, 94080
  • South San Francisco Convention Center
    ‪2 min walk‬
  • Cow Palace
    ‪7 min drive‬
  • Golden Gate Park
    ‪17 min drive‬
  • San Francisco, CA (SFO-San Francisco Intl.)
    ‪4 min drive‬

Room options

View all photos for Deluxe 2 Beds - Not Park n Fly

Desk, blackout drapes, iron/ironing board, bed sheets

Deluxe 2 Beds - Not Park n Fly

  • 20 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Deluxe Queen Room - Not Park n Fly

Deluxe Queen Room - Not Park n Fly

Deluxe Queen Room - Not Park n Fly

  • 13 sq m
  • Sleeps 2
  • 1 Queen Bed

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About the area

South San Francisco

In South San Francisco .You'll be within 6 miles (10 km) of Cow Palace and 9 miles (15 km) of CuriOdyssey. Twin Peaks and Moscone Convention Center are within 12 miles (20 km).

What's nearby

  • South San Francisco Convention Center - 2 min walk - 0.2 km
  • The Shops at Tanforan - 3 min drive - 2.2 km
  • Cow Palace - 7 min drive - 8.6 km
  • Moscone Convention Center - 13 min drive - 18.9 km
  • Golden Gate Park - 17 min drive - 19.2 km

Getting around

  • San Bruno Station - 4 min drive
  • South San Francisco Station - 18 min walk
  • San Francisco Intl. Airport (SFO) - 7 min drive

Restaurants

  • ‪McDonald's - ‬7 min walk
  • ‪Dunkin' - ‬3 min walk
  • ‪Wendy's - ‬10 min walk
  • ‪KFC - ‬12 min walk
  • ‪Denny's - ‬7 min walk

About this property

Park Pointe Hotel

Hotel near San Francisco Bay in South San Francisco
As a guest of Park Pointe Hotel, you'll find barbecue grills, a vending machine, and multilingual staff. Public spaces have free WiFi. Park Pointe Hotel also features a picnic area, a fireplace in the lobby, and an ATM. Self parking is free.

Smoking is allowed in designated areas at this South San Francisco hotel.

  • 217 guestrooms or units
  • 2 levels
  • 2 buildings
  • Built in 1956
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • BBQ grill(s)
  • Outdoor picnic space
  • Fireplace in lobby
  • ATM
  • Smoking in designated areas
Park Pointe Hotel offers 217 accommodations, which are accessible via exterior corridors and feature hair dryers and irons/ironing boards. Accommodations are furnished with desks and desk chairs. Televisions come with cable channels. Change of towels and change of bedsheets can be requested. Housekeeping is provided on request.

Languages

English, Filipino, Spanish

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Property amenities

Internet

  • Available in some public areas: Free WiFi

Parking and transportation

  • Free uncovered self parking on site
  • Wheelchair-accessible parking available

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 4 accessible parking spaces
  • Hardwood flooring in room
  • Thin carpet in room
  • Upper floors accessible by stairs only
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

Room amenities

Entertainment

  • 32-inch TV with cable channels

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Hair dryer
  • Private bathroom
  • Towels provided

More

  • Access via exterior corridors
  • Air conditioning (climate-controlled)
  • Desk
  • Desk chair
  • Heating
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: anytime
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

An adult age 18 or older must assume all liability for the booking
Front desk staff will greet guests on arrival at the property

Renovations and closures

The following facilities are closed on Monday, Tuesday, Wednesday, Thursday, and Sunday:
  • Fitness facility
  • Outdoor pool
The following facilities are closed on Friday and Saturday:
  • Fitness facility
  • Outdoor pool

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 100.00 per accommodation, per stay

We've listed all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Onsite parties or group events are strictly prohibited
Noise-free guestrooms cannot be guaranteed
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, and American Express. Cash is not accepted. Onsite parties or group events are strictly prohibited. Noise-free guestrooms cannot be guaranteed.

We should mention

  • Registered guests are the only ones allowed to be in guestrooms.
  • Alcohol isn't served at Park Pointe Hotel.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

CitiGarden
Park Pointe Hotel South San Francisco
CitiGarden Hotel South San Francisco
CitiGarden South San Francisco
Park Pointe South San Francisco
Park Pointe Hotel Hotel
Park Pointe Hotel South San Francisco
Park Pointe Hotel Hotel South San Francisco

Park Pointe Hotel Reviews

Reviews

5.8
Rating 10 - Excellent. 241 out of 1001 reviews
Rating 8 - Good. 140 out of 1001 reviews
Rating 6 - Okay. 146 out of 1001 reviews
Rating 4 - Poor. 155 out of 1001 reviews
Rating 2 - Terrible. 319 out of 1001 reviews

5.8/10

Cleanliness

6.4/10

Staff & service

4.6/10

Amenities

5.2/10

Property conditions & facilities

5.4/10

Eco-friendliness

Reviews

2/10 Terrible

Laura, CANYON COUNTRY

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The pictures on the site are misleading and do not show that the room doors are outside exposure.
Stayed 1 night in Aug 2025

2/10 Terrible

Shawn

Disliked: Cleanliness, amenities, property conditions & facilities
The property is falling apart. You are welcomed to a revolving door that is roped off, another door which is broken and blocked off, and finally one small door that is not automatic to roll your luggage through. The check in was fast but it was enough time for me to see all of the peeling laminate from all the counter tops. When I entered the room, I found rodent droppings on my bed and a blood stain on the bedding and walls. I immediately booked another room elsewhere and left. I did not feel safe at this location
Stayed 1 night in May 2025

10/10 Excellent

Ninfra Rowenda

Stayed 3 nights in Apr 2025

2/10 Terrible

Shaofan

Disliked: Cleanliness, staff & service, property conditions & facilities
I don't like this property
Stayed 1 night in May 2025

8/10 Good

Derrall

Liked: Cleanliness, staff & service
I’m going to be honest. The morning to afternoon staff Cris is very nice doing her job., the lobby is not bad but needs some care, next door is a Chinese buffet that is always busy and food ain’t bad. There’s a maintenance man that does all the work by himself he’s a very nice person I’m not mentioning everybody here that I talk to when I’m free but they treat me good the outher side near the canal there’s a big pot hole you have to be careful of, that side has a very bad smell but hey you’re here just to clean up and rest right because that’s what I do I have a job I go to every day to make ends meet. It’s a place to stay and your near the airport price ain’t bad here.
Stayed 2 nights in May 2025

8/10 Good

Guy

Stayed 4 nights in Mar 2025

8/10 Good

Albert

Liked: Cleanliness, amenities
You could tell the place had better dHow
Stayed 1 night in May 2025

4/10 Poor

Paranaka

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025

10/10 Excellent

firoz

Stayed 7 nights in May 2025

10/10 Excellent

Miguel

Stayed 2 nights in May 2025

8/10 Good

Sean

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in May 2025

4/10 Poor

Eric

Liked: Cleanliness, staff & service, property conditions & facilities
The only issues I had, & to me they're big issues, was that the a/c unit did not work even when setting it at the highest level(90° I think) it was late & i didn't want to go through the hassle of possibly getting relocated to another room so I just slept in a cold room. If that wasn't enough in the morning i got up early to shower before checkout & I ran the water for maybe 2-5 minutes because i had to shave & figured it might take some time for the water to start coming out hot anyway & so I finally go into the shower 10 minutes later the water starts coming out cold! I've dealt with a/c units not working in rooms & it wasn't a big deal but having to deal with hot water running out in the shower is the absolute WORST.
Stayed 1 night in May 2025

8/10 Good

Monique C.

Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in May 2025

10/10 Excellent

francis

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2025

2/10 Terrible

Cody

Stayed 1 night in May 2025

10/10 Excellent

Laura

Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
Ok place
Stayed 5 nights in Apr 2025

6/10 Okay

Verified traveller

Liked: Staff & service
Different than photos. Basic room
Stayed 1 night in May 2025

2/10 Terrible

Claudio

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The owners of this hotel lied to the public and pulled off a bait & switch ...this hotel does not look like anything posted on its website...i regret staying at this hotel...this is a 1 star hotel at best....if expedia would go to the property you will see its all a lie...this place is disgusting what they charged...we got ripped off ...the room we stayed in had multiple problems...electrical,plumbing,air conditioning...we felt like it was going to fall down ..i can hear the bed springs everytime i get up....you turn the water in the tub to cold ...and Hot comes out. The light next to my bed not working the guy at the desk horrible cold attitude..the property looks like it needs lots of work....but they rent rooms like its a 5 star this property is a nightmare hotel because they lied on their website to lure customers in....we got ripped off and deceived...expedia is responsible for this trashy hotel...shame on you crooks
Stayed 1 night in May 2025

10/10 Excellent

David, Las Vegas

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in May 2025

10/10 Excellent

JOYCE

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025

4/10 Poor

Luca

Disliked: Cleanliness, staff & service, property conditions & facilities
Rooms are gross. Some of them look like crack dens. Do not come.
Stayed 1 night in Apr 2025

2/10 Terrible

Yadi rubio o hector

Stayed 1 night in May 2025

2/10 Terrible

Rebecca

No one is here and I am locked out.
Stayed 1 night in May 2025

10/10 Excellent

Ulysis

Where’s my deposit
Stayed 2 nights in Apr 2025

10/10 Excellent

Christian

Stayed 1 night in May 2025