Ratings based on 1,882 Guest Reviews

Hear it directly from our travellers
4.0 out of 5
4.1 Room cleanliness
4.1 Service & staff
4.1 Room comfort
3.8 Hotel condition
TRAVELOCITY GUEST REVIEWS
Hear it directly from our travellers
5 out of 5
by A traveller

Posted Feb. 2, 2024 on Expedia
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Comment from Hotel Management
Feb. 3, 2024 by Vivian, Hotel Management
Thank you for staying with us
5 out of 5
by A traveller

Posted Feb. 2, 2024 on Expedia
Stayed here before. Clean, quiet and short ride to airport. Staff are friendly and helpful.
Comment from Hotel Management
Feb. 2, 2024 by Vivian, Hotel Management
Thank you for staying with us
3 out of 5
by A traveller

Not satisfied with experience.

Posted Feb. 1, 2024 on Hotels
They could not give me the suit I booked for my family. They gave us two rooms, where one of the room’s toilet was broken. They did help us with moving our luggage, gave us water bottles free of cost.
Comment from Hotel Management
Feb. 3, 2024 by Vivian, Hotel Management
Thank you for staying with us
1 out of 5
by A traveller

Cigarette smoke

Posted Feb. 1, 2024 on Hotels
It was just ok. Spiderwebs and spider in corner of room, the pillows were not clean and smelled of cigarette smoke as well as the sheets. Not clean, found a wet used towel behind the bathroom door.
2 out of 5
by A traveller

This traveller left a rating score only Posted Feb. 1, 2024 on Expedia
4 out of 5
by A traveller

Posted Feb. 1, 2024 on Hotels
Comment from Hotel Management
Feb. 2, 2024 by Vivian, Hotel Management
Thank you for staying with us
3 out of 5
by A traveller

Posted Feb. 1, 2024 on Hotels
Comment from Hotel Management
Feb. 3, 2024 by Vivian, Hotel Management
Thank you for staying with us
4 out of 5
by A traveller

No luggage carts.

Posted Feb. 1, 2024 on Hotels
Staff was very friendly. Biggest complaint was there were no luggage carts. Normally this isn't a huge deal but I had just flown into SFO from Singapore a 14 hour flight and I was exhausted. They did however offer to lock up my luggage in the office which worked out for me.
Comment from Hotel Management
Feb. 1, 2024 by Vivian, Hotel Management
Thank you for staying with us
5 out of 5
by A traveller

Posted Jan. 31, 2024 on Expedia
Very friendly
Comment from Hotel Management
Jan. 31, 2024 by Vivian, Hotel Management
Thank you for staying with us
5 out of 5
by A traveller from Lake Isabella

Posted Jan. 29, 2024 on Expedia
This was a very nice place to stay. I would stay again. The breakfast was great and the staff were very good. The room was clean and just right. Next visit will be with the rest of my family, so we will see how the bigger rooms are.
Comment from Hotel Management
Jan. 30, 2024 by Vivian, Hotel Management
Thank you for staying with us