Ratings based on 174 Guest Reviews

Hear it directly from our travellers
4.3 out of 5
90% of guests recommend
4.5 Room cleanliness
4.5 Service & staff
4.4 Room comfort
4.3 Hotel condition
TRAVELOCITY GUEST REVIEWS
Hear it directly from our travellers
5 out of 5
by A traveller

Posted Oct. 6, 2023 on Expedia
Excellent facilities with awesome views of area. Staff and service were excellent.
5 out of 5
by A traveller

This traveller left a rating score only Posted Jul. 7, 2023 on Expedia
5 out of 5
by A traveller from Las vegas

Posted Jun. 16, 2023 on Expedia
Just amazing hotel
5 out of 5
by A traveller

Posted Oct. 11, 2022 on Expedia
Heated pool and spa area.
5 out of 5
by A traveller

Posted Sep. 2, 2022 on Hotels
Excellent! Every need was attended to. Very clean. Outstanding location. Nice breakfast. Nice staff. We Loved Sandra. Will come again.
5 out of 5
by A traveller

This traveller left a rating score only Posted Sep. 2, 2022 on Expedia
5 out of 5
by A traveller

Best view

Posted Jun. 19, 2022 on Hotels
The best view in Tuscany. Breathtaking!!
4 out of 5
by A traveller

Villasanpaolo

Posted Jun. 13, 2022 on Hotels
10 minute drive from San Gimignano with great views, place was well kept with beautiful grounds and a nice pool. Staff was courteous and breakfast was average for an hotel of this level. We had an issue with the air conditioning that wasn't cooling off since the beginning, and even tho the technician came out to the room, the issues remained. Suspecting that for containing energy costs they kept the level at 25 or so.. I hope that's not the case. Not sure if I will return.
1 out of 5
by A traveller

Posted Dec. 24, 2021 on Expedia
We used to stay in this property before , and the reason to rebooking was because we had before a complete experience This time we didn’t have a good experience at all; we requested two room with panoramic views , and we had a parking view (room 136) , horrible view ; cars parking instead of Tuscany landscaping…. We didn’t have our room cleaned properly the next day- didn’t give us new towels or remplace more shampoo etx … they left our dirty tray of dishes form dinner there etx … walls dirty , the property looks very old now , it’s not fresh as before … We complain about the bad service of our room and for the parking view and they basically didn’t do anything to compensate or to offer another room with view (we requested by written and they answers us confirming it …)
4 out of 5
by A traveller

This traveller left a rating score only Posted Sep. 23, 2020 on Hotels
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